Helping automotive aftermarket professionals improve; one lesson at a time.
Learn from your industry peers in a round-table forum. Get new ideas, perspectives, trends, insights, best-practices and expertise from aftermarket professionals.
Watch like a DOCUMENTARY … Learn like a SEMINAR.
The Academy Panel:
Greg Bunch’s career as a technician started when he was six years old taking apart his wagon, bike, or anything else he could get his hands on. He dreamed of the day he could motorize something!
Greg became ASE master certified at 23 and, soon after achieved an L-1 certification. He continues to maintain them today. Greg put his tools away in 2007 after acquiring his second location and decided that he needed to work on his business. He realized that he needed to seriously undertake the transition of becoming a businessman in the car industry instead of just a car guy in the business.
Since that time, Greg has grown his business to five locations that serve the Front Range of Colorado. He is not only the CEO of his company, he is the Chairman of Transformers Mastermind, a group of like-minded, multi-store shop owners who endeavor to be “the best of the best”. Greg is also a partner in Full Throttle direct mail, a company dedicated to helping great businesses grow. Listen to Greg’s episodes HERE.
Maryann Croce of Croce Transmissions in Norwalk, CT was opened 1999. Maryann was a banker turned business owner. Tony was technician turned shop owner. A big transition on their parts and that extensive wisdom makes Maryann the perfect guest on the Academy series.
Their 4 bays, 4 techs, and one service advisor shop is successful because as husband and wife Maryanne and Tony work at their roles and have abundant trust in each other.
During high school and college Murray Voth, owner of Freedom Consulting and Training, learned to service and repair both motorcycles and airplanes while he finished his commercial pilot’s license. After college, Murray’s research skills were honed while doing a community research project; as a result, he was hired by a firm doing research and development in the service station industry. That led him to own and operate service stations for the next 20 years.
After receiving extensive training from a major oil company in Canada, Murray worked in service station dealer development. His experience in training and development led to an interest in how people function. He began to think about what holds them back from learning and implementing new practices in their businesses. What causes people to change?
Murray has done extensive research into human potential and has the ability to synthesize this material and make it practical to apply. His favorite moment is when a client says, “I get it!” or “I did it!” He is known as an implementation coach. For the last 10 years, he has been the senior trainer, coach, and facilitator for a major automotive training company in Canada, and worked part-time in the USA as his schedule allows. Murray has worked with hundreds of shops and shop owners helping them to be more profitable and reduce their stress levels. Listen to Murray’s episodes HERE.
- Be honest and real.
- Be constructive while truth-telling.
- Put your feet in someone else’s shoes.
- Be open-minded and think outside the box.
- Learn to control the things you can control and not worry about the ones you can’t
- The owner should not lead a company SWOT with his team. Find a facilitator, independent of your business. (A business coach)
- Attempt to get an independent facilitator to pull the best thoughts from your people.
- A SWOT is an analysis tool.
- SWOT sounds complicated but is easy and FUN to do.
- If the owner does a SWOT by themselves, it is only their perspective only their version.
- Buy in from the team gets them to support any action plan that comes from the exercise.
- The owner must be ready to react to the results of the SWOT.
- What do we do well?
- What advantages do we have?
- What are our resources and assets?
- What do others acknowledge as strengths of our organization?
- What could we do better?
- Where are we at risk?
- What do we know about but have not been able to try?
- Are there any new frontiers that we can explore?
- You can see trends in the industry so you can become proactive.
- Are any of our weaknesses likely to make us vulnerable?
- What outside issues beyond our control or within, block our progress?
- Are other like organizations doing anything different?
- Are there any big changes in our demographics or industry?
- A SWOT can show you where you position is in the marketplace.
- Ego starts out as Pride. Leadership training is a must.
- John Maxwell books:
- Developing the Leader Within You
- The 21 Irrefutable Laws of Leadership
- Your business is only going to grow based on your ability to lead it.
- You must improve your skills as a leader?
- The most successful have help. They get an outside perspective.
- Leaders must be in the crow’s nest watching where the business is going.
- You don’t just find leaders in the CEO position, you find them at all levels and areas of the business.
- John Maxwell books:
- The SWOT boxes can be mirror images of each other.
- You cannot plan results you can only plan actions.
- Outcome you will want. Realistic.
- Actions that you need to do.
- Results. Measures.
- You cannot reach results without the proper behavior.
- Celebrate your wins.
This episode is brought to you by Jasper Engines & Transmissions. When a car’s engine or transmission fails, it’s not the end of the road. A remanufactured drivetrain product from Jasper Engines & Transmissions will give your car a new lease on life. JASPER has over 2000 Associates, three manufacturing facilities, two distribution centers and 45 branch offices across the country. They’re all working to produce, transport and deliver the perfect product. That’s what they do best… keep customers happy. Visit jasperengines.com