MSO: Multi Shop Owner Series

RR 153: Doug Callaghan from Vic’s Service Centre

Learn how a total shop transformation in eighteen months earned the 2016 Auto Care Association ACE award.

Doug Callaghan from Vic’s Service Centre in Wainwright, Alberta Canada is the winner of the 2016 Auto Care Association ACE (Automotive Career and Education) award for businesses with under 50 employees. Doug shares his story of transformation, recognized by Auto Care, that earned him this recognition.

Listen and view episode notes

RR 143: Kevin Donohoe from Pacific Motor Service

Kevin Donohoe, a multi-shop owner says, “Our clients are the true heroes of this story! And our purpose is to serve them”. His story. Kevin Donohoe’s automotive story began in 1966 (at the age of six) when he discovered the thrill of working on cars and equipment with his neighbor Mr. C. He taught Kevin…

Listen and view episode notes

RR 121: Nikki Ayers from Ayers Automotive

Nikki Ayers and her husband Robert have been shop owners for 38 years. They own Ayers Automotive in Santa Barbara, CA with locations in Chipala and Anacapa.  Robert was a Jaguar tech when they decided to go into business for themselves. Nikki shares the big risk they took with their first building and how after…

Listen and view episode notes

RR 115: Doug Grills from AutoStream Car Care Center

Listen to the entrepreneurial journey of Doug Grills from AutoStream Car Care Center. Along with his partner Rick Levitan they brought their base experience from their former positions with a fortune five company to build a four store automotive service company. As Doug tells it they brought a lot of business savvy with them when…

Listen and view episode notes

RR 101: Ron Inchausti from Coast Motor Werk

Ron Inchausti always had entrepreneurial ideas since childhood, but lacked goal setting to implement these ideas. He started his automotive career like most, working for someone else. He never considered, or saw the need, to start his own company. This young, eager mechanic had a special passion fueled by providing quality service with a thoughtful…

Listen and view episode notes

RR 092: Ryan Clo from Dubwerx in Cincinnati, OH

Ryan Clo from Dubwerx in Cincinnati, OH is an eighteen-year veteran in the Automotive Service industry. He currently owns two specialized automotive service locations. Ryan grew his enterprise from a single customer into a multi-location profitable business with 12 employees, that includes 6 technicians with a 99% customer satisfaction, and he has automated his business…

Listen and view episode notes

RR 056: Multi-Shop Ownership: Opportunities & Challenges

Jose Bueso is partner in Dynamic Automotive in the Maryland Washing DC area. Along with partners Dwayne Meyers and Lee Foreman they’ve have three locations, been a Motor Age top shop in 2014 are involved with the Auto Care Association, Car Care Professional Network. This partnership team was just recognized with a ‘Head Of The…

Listen and view episode notes

RR 048: Jeff Matt from Victory Auto Service

Meet Jeff Matt owner and founder of Victory Auto Service & Glass, a family-owned, award-winning auto repair and auto glass business with six locations in Minnesota and Florida, is known for its honest, dependable service. Before opening Victory Auto in 1997, Jeff worked as an automotive technician and dreamed of opening a shop where the customer always felt…

Listen and view episode notes

RR 031: Todd Holiday from Winchester Tire

Meet Tod Holiday the second generation owner of the 43 years young Winchester Tire and Alignment in Memphis, TN. Like so many of our podcast entrepreneurs this is a great story on growing up in a family business when before school and after-school were all about being at the business helping out. (I’m sure you…

Listen and view episode notes

RR 029: Andy Massoll from Curt’s Service

Curt’s Service started out as so many shops did back in the day as a Sunoco Station. That was 34 years ago that Curt Massoll got the bug. Andy Massoll, second generation owner of Curt’s Service in Oak Park Michigan. Guest Andy Massoll is second generation owner and has a top shop designation from Motor…

Listen and view episode notes

RR 004: Dynamic Automotive Part 3

This week is Part #3 (episode 4) the final part with the partnership team from Dynamic Automotive, Jose Bueso, Lee Forman and Dwayne Myers. This MSO group was selected top 10 automotive shop in 2014 from Motor Age. They are extremely involved in their communities and are giving back to the industry by being involved…

Listen and view episode notes

RR 003: Dynamic Automotive Part 2

This is part #2 (episode 3) with the partnership team from Dynamic Automotive, Jose Bueso, Lee Forman and Dwayne Myers. This MSO group was selected top 10 automotive shop in 2014 from Motor Age. They are extremely involved in their communities and are giving back to the industry 

Listen and view episode notes

RR 002: Dynamic Automotive Part 1

Jose Bueso, Lee Forman and Dwayne Myers make up the partnership team from Dynamic Automotive. These three successful leaders credit their success to a customer centered culture. Learn how their customer focus has made such a huge success in their business and how being involved

Listen and view episode notes