Technician Talk

RR 273: Technician Round Table Part 3 -Heipp – Landry -Fanslow

Wide Open Discussion from Three Aftermarket Technicians on Technician Pay, Benefits, Training and MORE!

Matt Fanslow, Bob Heipp and Peter Landry openly discuss some very hot and touchy subjects that effects all aftermarketer’s.

Besides technician pay and benefits, other talking points cover the commitment to forever training, getting paid for diagnostic time, ADAS, mandatory technician certification, their view of the technician shortage, and is there enough GOOD training available.

This discussion is not without its very strong perspectives that will challenge thinking and maybe convert an outlier.

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RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow

What do Three Diagnosticians think about Silver Bullets, Critical Thinking and the Future of Diagnostics.

Bob Heipp, Peter Landry and Matt Fanslow, bring a big dose of their passion to the second technician round-table. This discussion generated talk on important and trending topics, that for these working techs, are important.

In this episode Bob, Peter and Matt expressed their feeling on technician pay, computer skills, augmented reality, and flat rate among others. There are over 20 key talking points. Invest in understanding how these three professional technicians and trainers look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.

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RR 206: Technician Round Table -Heipp – Landry -Fanslow

Illuminating Discussion with Technician Round-Table

Join this recorded session from Vision 2017 with Bob Heipp, Peter Landry and Matt Fanslow, (above) as we tackle the value of training and why networking is so critical at these events. These guys were straight up and expressed their feeling on engaging with your peers and instructors, developing relationships from around the country, and the sheer admiration that they have for technicians that continue to learn and grow within the industry.

Invest in understanding how these three professional technicians look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.

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RR 196: Gary Sharits – Repair Pal/ASE Master Automobile Technician of the Year 2016

Gary Sharits, Service Manager of Christian Brothers in Land O Lakes, FL is the winner of the 2016 Repair Pal / ASE Master Automobile Technician of the Year.

Gary has kept up his ASE credentials as Service Manager and credits his technician experience as a sound reason he can lead relationships with his technicians and customers. He shares his humble beginning from a mechanics helper at a Chevrolet dealer’s used car department, to where he is today as a service manager.

Sharits brings great insight to technicians and service managers and has a great message to youth wanting to join the industry.

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RR 194: Bob Olson – Chrysler/ASE Technician of the Year 2016

ASE Chrysler/ASE Master Automobile Technician of the Year 2016

Thirty six year Chrysler technician, Bob Olson from Milbank, SD is honored with the ASE recognition. Bob tells the story when he started right up to how he sees technology at work in the industry.

Bob has been working at Chrysler Dealer, GESSWEIN MOTORS, for 36 years and is very committed to ASE. He’s been certified since 1980-33 years total. He has been a Jeep-Renault-Grand Master Technician -1984 to 1988 a GMC Master Technician-1988 to 2012 and a Chrysler Master Technician since 1989.

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RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer

Mobile Diagnostic Entrepreneur and Industry Trainer Shares the Power of Networking.

Eric Ziegler owner of E-Z Diagnostic Solutions a Mobile Diagnostics and Programing company specializing in collision centers and auto repair facilities. Eric is also an instructor for Automotive Seminars and The Driveability Guys.

Eric shares sage advice on diagnostic challenges, training, networking, labor rates. He also imparts his passion on the need for bigger labor rates, specialization, silver bullets, and his role in the industry as a trainer.

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RR 183: Michele Winn, Diagnostician at Beck Service Center

Lincoln Tech Grad: Only woman in her class is drivability diagnostician at Beck Service Center.

Michele Winn flipped burger at Wendy’s when she got her first job doing payroll at a service center. She got the bug and spent six years at a Goodyear, then on to Linder Technical Service and now at 30 bay operation Beck Service Center in Indianapolis.

Michele graduated from Lincoln tech and spends her day diagnosing drivability and electrical problems. She shares her opinions of training, she lists her personal strengths and feisty is one of them and how she sees the impact of future technology.

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RR 168: Bob Heipp – Mobile Diagnostician

Automotive technician finds his move to mobile diagnostician the perfect fit.

Bob Heipp lead tech and Technician Manager for Mobile Auto Solutions, LLC in Chicago evolved throughout his career as learning became his passion and smart career path.

Bob believes his desire to learn is what opened doors to meeting technicians around the world. He considers

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RR 158: Tom Meyers

NAPA ASE Technician of the year, 2009, in Chicagoland has a career that spans 40 years and still does it all; but loves diagnostics.

In 2009 Tom Meyers was selected as the NAPA/ASE Technician of the Year for the Chicagoland area, a first for a non-owner technician. He is an ASE Master Certified with L1 Certification and works on everything from computer diagnostics and engine performance to engine installations and rebuilding differentials. In the past 40 years he has always focused on repair quality and the latest automotive technology.

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RR 146: Matt Fanslow – Technician Interview

This is the inaugural episode dedicated to one technician’s perspectives on the industry and their role in it. The Remarkable Results Radio Podcast has geared up to include technicians into the interview mix. Meet Matt Fanslow who works at Riverside Automotive in Red Wing, MN. Matt is the diagnostic tech/shop manager. His primary responsibilities are to…

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RR 137: John Anello from Auto Tech On Wheels

John Anello started a Mobile Automotive Diagnostic in 1991 providing technical support & services for automotive Repair & Body shops in Northern New Jersey. These services include diagnostics on Engine Management systems as well as all other on-board control systems. Why Listen? John speaks about the learning curve that needs to be addressed by many…

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RR 134: Todd Erickson from Identifix

Todd Erickson, an Identifix Carline Expert gets to talk shop on the Remarkable Results Radio Podcast. You will learn how Todd got his job, what he loves about it, and how he views the learning curve in the industry.

Among many great stories, Todd goes back 15 years to explain his job interview at Identifix. He illustrates how a trick question, he answered correctly, may have been the deciding factor in him getting the job. This Subaru expert excels in diagnostic reasoning and provides a great behind the scenes view of this industry resource.

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RR 090: Technician Training Round-Table Part 2

In a continuing series on Technician training welcome to part two of a Face To Face Video Podcast. Professional automotive trainers G Jerry Truglia from ATTS, Pete Meier from Motor Age and Pierre Respaut in a great dialogue about technician training.  See their bios below. There are two ways to enjoy this round table discussion.…

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RR 059: Technician Training Best Practices -Roundtable

Watch the replay or listen to the audio only podcast. Podcast is available on iTunes and Stitcher Radio and of course listen below. Welcome to Episode 60 a rebroadcast of a Face To Face Video Podcast using the BLAB platform for Live Video Conversations. We had a lively discussion on technician training best practices with…

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RR 036: Peter Meier from Motor Age

Pete Meier the Director of Training for the UBM Advanstar Automotive Group of publications goes ON-POINT here in episode 36. I’m sure you’ve read Pete in either Motor Age, ABRN, Aftermarket Business World or Dealer News. His primary goal is to bring working technicians the information they need to succeed. Pete is an ASE certified…

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