Technology Series

RR 226: Connected CARS Detroit May 2017 – An Overview

The Future is Now. Are You Preparing for the Future of Automotive Repair?

Held in Detroit on May 18th & 19th, 2017 and presented by ASA, Automotive Service Association, Connected CARS (Congress of Automotive Repair & Service) and organized by Donny Seyfer. This training conference brought industry trainers, automotive engineers and service professionals from all parts of North America to learn about rapidly advancing vehicle technology. Participants got an important glimpse into the world of the connected car with in-depth and detailed looks at ADAS, Next Gen Vehicle Networks and the future of diagnostics.

Listen to a compilation of seventeen of your industry peers as they discuss their reaction to this top industry event. There is no time like now to best understand the speed and gravity of technology. This conference helped serve up the enormous opportunities that lie ahead for the ‘connected’ service professional.

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RR 186: Chris Cloutier on Shop Technology

Do you understand the logical progression of software tools and systems in your company?

Keeping up with technology improvements and enhancements is an important strategy for any shop owner. Chris Cloutier has created an info-graphic that maps the implementation and process of a technology driven service shop

Chris created a website to help shop owners understand the process, stages and options available for shop owners. The timeline helps create an implementation strategy so that every shop keeps up with technology advancements and critical levels of customer interaction and connection.

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RR 155: Social Media Strategy with Greg Buckley & Frank Leutz

How strong is your social media strategy?

Many service professionals wonder how valuable and important a great social media presence is to connect with their customer’s digital DNA.

Learn from early adopters Frank Leutz from Desert Car Care and Greg Buckley from Buckley’s Auto Care. These two service professional entrepreneurs are sharing their strategies and how-to concepts for creating or improving your social media presence.

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RR 134: Todd Erickson from Identifix

Todd Erickson, an Identifix Carline Expert gets to talk shop on the Remarkable Results Radio Podcast. You will learn how Todd got his job, what he loves about it, and how he views the learning curve in the industry.

Among many great stories, Todd goes back 15 years to explain his job interview at Identifix. He illustrates how a trick question, he answered correctly, may have been the deciding factor in him getting the job. This Subaru expert excels in diagnostic reasoning and provides a great behind the scenes view of this industry resource.

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RR 116: Craig & Deb Van Batenburg from ACDC

Craig Van Batenburg is the CEO of ACDC and a former repair shop owner. His wife Deb is his partner and vice-president. Craig is engaged full time in the understanding of the technology used in hybrid and electric cars. His 45 years of automotive experience serves him well.

Craig Van Batenburg gives some great insight into why his career took the path to Hybrid repair and training. He says back in the early seventies he worked at a Honda dealership. With a huge passion for Honda’s, at 26 years old he opened a shop to work on Honda’s only. He bought the first model Honda Insight which was the 23rd hybrid sold in Massachusetts. His wife Deb went to Kent State and was always into recycling and politics. NOTE: This is the first husband and wife interview on Remarkable Results Radio Podcast.

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RR 104: Todd Westerlund from Kukui

Do you want to further your uptake on how to communicate with millennials? Want to catch a discussion on ‘gamificaton? (what’s that … you are just a click away)

Kukui CEO Todd Westerlund and I sat down and had a lively talk that will fill up a yellow pad of ideas. This is not GEEK talk at all, just an enlightening and open discussion where will you will learn at least one new thing.

Audit the other discussion points on lifestyle marketing and taking advantage of social networks. Get your straight up talk on marketing to millennials here.

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RR 078: Behind the Scenes on the Connected Car Part 1

To say you are in for a deep and powerful discussion about the connect car is an understatement. Your panel consists of four very ‘connected’ individuals as it related to the connected car. With vehicle technology a big part of the Consumer Electronics Show in early 2016, it demonstrates the importance and value of this…

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RR 062: Tom Ham of Automotive Management Network

Tom Ham created, in 2003, Automotive Management Network.com which today has more than 10,000 members. Tom’s wife Deb is his partner in both endeavors.  Automotive Management Network is a free automotive aftermarket forum that is packed with management resources, articles and discussions on almost any subject you can think of. Tom has held a Michigan…

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RR 060: Greg Buckley from Buckley’s Car Care

Greg Buckley from Buckley Auto Care in Wilmington, DE has been a previous guest and did an entrepreneur interview back in episode 19. A classic … don’t miss it. After hooking up with Greg in Detroit in summer 2015 at NACE/CARS and attended two seminars he was teaching, I knew that we needed to have…

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RR 054: Social Media Best Practices

   Greg Buckley of Buckley Auto Care says it was a thrill working alongside his dad, when he was eight years old, helping with his brother to build the 49 year legacy business. He is a busy man being a member of ASA, an ATI Coach, and is Car Seat Certified and is on the…

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RR 053: Danny Sanchez from Autoshop Solutions

Danny Sanchez is owner and founder, of Autoshop Solutions and grew up spending countless hours working around his dad’s auto repair shop in California, eventually taking over and running the business himself. Autoshop Solutions started in 1998, when Danny founded Auto Web Solutions. The Internet was starting to take off, and Danny took great interest…

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RR 045: Kim Walker from Five Stones Media

Kim Walker from Five Stones Media is a social media expert, but before she became involved with Five Stones Media she was a school counselor and a teacher. Her husband Brian, started his own shop while he was a Mercedes technician in North Carolina. Then asked Kim to leave her school job and join his…

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RR 040: Roger Lanctot from Strategy Analytics

Roger Lanctot, Associate Director Global Automotive Practice from Strategy Analytics, Inc., a global research and consulting firm that provides insights and strategic business solutions to companies operating at the convergence of information, communications and entertainment technologies. Roger Lanctot has a powerful voice in the definition of future trends in automotive safety, powertrain, and infotainment systems.…

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RR 036: Peter Meier from Motor Age

Pete Meier the Director of Training for the UBM Advanstar Automotive Group of publications goes ON-POINT here in episode 36. I’m sure you’ve read Pete in either Motor Age, ABRN, Aftermarket Business World or Dealer News. His primary goal is to bring working technicians the information they need to succeed. Pete is an ASE certified…

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