Training/Future Technicians Series

RR 192: Eric Ziegler – E-Z Diagnostic Solutions and Trainer

Mobile Diagnostic Entrepreneur and Industry Trainer Shares the Power of Networking.

Eric Ziegler owner of E-Z Diagnostic Solutions a Mobile Diagnostics and Programing company specializing in collision centers and auto repair facilities. Eric is also an instructor for Automotive Seminars and The Driveability Guys.

Eric shares sage advice on diagnostic challenges, training, networking, labor rates. He also imparts his passion on the need for bigger labor rates, specialization, silver bullets, and his role in the industry as a trainer.

Listen and view episode notes

RR 188: Marlo Miranda – 2016 ASE Instructor of the Year

2016 Byrl Shoemaker ASE Industry Education Alliance: Instructor of the Year, survived many challenges.

Marlo Miranda automotive technology teacher at Forsyth Central High School, Cumming, GA, was honored at the ASE Fall Board of Governors meeting in November 2016.

Marlo Miranda has a very formidable story. It wasn’t an easy go growing up in New York City. He shares his story of survivor-ship through the mentoring of his automotive technology shop teacher. This molded Marlo to this day as he brings to his students the value of having someone believe in you.

Listen and view episode notes

RR 184: Tim Dwyer Automotive Education Specialist at Consulab

Tim Dwyer was a shop owner for 25 years and was an instructor at Oklahoma State University Institute of Technology, for 12 years, where he helped start and instructed the Pro-Tech Automotive Internship program. He has found a perfect evolution of his storied carrer as an automotive education specialist at ConsuLab Educatech.

Tim is pays it forward with a very in-depth interview that covers many bases from his own shop, to being an educator and discovering a powerful way to educate his students with a Team Based Learning approach to his work in helping instructors utilize the power of their teaching aids.

Listen and view episode notes

RR 182: Bobby Bassett on Cooling System Comebacks

Simple Solution to Minimize Cooling System Comebacks

Bobby Bassett, the Manager of Training North America for Gates Corporation shares important facts about cooling system repairs.

Bobby explains the do-right-rule when it comes to cooling system repairs. He says 40% of radiator failure and 95% of water pump failure is due to coolant contamination. Listen to Bobby Bassett’s frank discussion on minimizing customer comebacks. It’s very simple.

Listen and view episode notes

RR 180: Jorge Menchu from AES Wave and Industry Instructor

How Do We Make Ourselves SMARTER?

Jorge Menchu was hooked at an early age. He grew up in Kansas City, MO. It was his go-cart that brought upon his passion for loving cars and mechanics. This developed into a passion about learning.
His goal is to help young folks to realize their own success and failure by engaging his students to be better learners.

The episode highlights Jorge’s three pathways to learning. These fundamentals can change your ability to learn and understand. They are Self-Awareness, Learning Awareness and Building a Structure of Knowledge.

Listen and view episode notes

RR 176: Jennifer Maher from TechForce Discussing a Solution to the Technician Shortage

There’s a tech shortage in the transportation industry. It doesn’t matter if you’re talking automotive, trucking, diesel, aftermarket, motorcycle, marine, collision repair…you name it…they’re all struggling to find trained, professional technicians. Meet Jennifer Maher, the CEO/Executive Director of TechForce Foundation, a nonprofit 501(c)(3) with the mission to champion students to and through their education and…

Listen and view episode notes

RR 164: Scott Norman – Skills USA & Worldskills USA

Where are the industries top young technician’s going to come from?

Skills USA and Worldskills brings to our industry an opportunity to showcase young talent in a competitive environment. Scott Norman, Chairman of the National Automotive Service Technology (AST) committee for SkillsUSA and the USA Technical Delegate for Worldskills gives you an insider’s overview of these two important competitions.

Listen and view episode notes

RR 152: Scott Norman Automotive Educator

Automotive Technology Bachelor’s Degree program producing our future technicians and entrepreneurs.

Scott Norman is an Associate Professor of Automotive Technology at Pittsburg State University in Pittsburg, KS and President of the National Association of Automotive Universities.

Listen and view episode notes

RR 148: Bobby Bassett From Gates Corporation

Bobby Bassett, the Manager of Training North America for Gates Corporation, started with Gates in sales in 1999 and transitioned into training. There he found his calling. Powerful Quote and Reason to Listen: “Bottom line for technician, service writer and shop owner are missing tremendous profits. They are not fixing their customers cars; the guy…

Listen and view episode notes

RR 142: Dan Marinucci from Communique’

Dan Marinucci is the driving force behind Communique’, an automotive training and communications company that, as its name suggests, delivers vital training information. Dan is known for communicating timely, practical, knowledge to both service and sales professionals in the auto repair industry. Whether writing for a trade journal or presenting a seminar to technicians, Dan crafts…

Listen and view episode notes

RR 137: John Anello from Auto Tech On Wheels

John Anello started a Mobile Automotive Diagnostic in 1991 providing technical support & services for automotive Repair & Body shops in Northern New Jersey. These services include diagnostics on Engine Management systems as well as all other on-board control systems. Why Listen? John speaks about the learning curve that needs to be addressed by many…

Listen and view episode notes

RR 122: ASE Test ‘Uncovered’

ASE Test Uncovered. Everything you ever wanted to know about the ASE Test … ASE 3but were afraid to ask!

Joining me for this very open discussion is:

-Dan Baumhardt, ASE Test Administrator
-Matt Fanslow, Professional Technician and an ASE Subject Matter Expert
-Ryan Kooiman, Director of Training at Standard Motor Products

Listen and view episode notes

RR 116: Craig & Deb Van Batenburg from ACDC

Craig Van Batenburg is the CEO of ACDC and a former repair shop owner. His wife Deb is his partner and vice-president. Craig is engaged full time in the understanding of the technology used in hybrid and electric cars. His 45 years of automotive experience serves him well.

Craig Van Batenburg gives some great insight into why his career took the path to Hybrid repair and training. He says back in the early seventies he worked at a Honda dealership. With a huge passion for Honda’s, at 26 years old he opened a shop to work on Honda’s only. He bought the first model Honda Insight which was the 23rd hybrid sold in Massachusetts. His wife Deb went to Kent State and was always into recycling and politics. NOTE: This is the first husband and wife interview on Remarkable Results Radio Podcast.

Listen and view episode notes

RR 114: Service EDU – Technician Training Program

What is Service-EDU? I cover training in a big way on the podcast. When I discovered  the newly created Service-EDU, a brand new partnership with four of our industries premiere manufacturers; Gates, MAHLE, Timken and NGK, I had to know more. You now have a chance to hear the story on how Service-EDU was created and…

Listen and view episode notes