RR 024: Jill Trotta from Repair Pal

On PointJill Trotta, Director Automotive Group at RepairPal provides an in-depth discussion on the benefits and value of this shop referral site. A few of our previous podcast guests are RepairPal members and that got me curious and prompted a call to Jill for an interview. According to Jill there are 1200 participant shops in their program and there has been a phenomenal growth in the two years she has been with RepairPal. She says their website is getting 3.5 million hits and brings in about 12 opportunities, each month, for participant shop. Among the take-a-ways she discusses a vetting process for new shops that is necessary to keep RepairPal’s integrity high. Pricing transparency came up and we had a lively discussion on it. See for yourself if RepairPal brings value to your shop.

Repair Pal Website

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.