RR 144: John Passante – High Touch Leadership in a High Tech World

John Passante brings 35 years experience in human resources and organizational development experience to the podcast. He is the author of The Human Side: High-Touch Leadership in a High-Tech World, and a columnist dealing with the human side of the enterprise. John is also an adjunct professor at the University of the Aftermarket and a guest lecturer at various universities.John Passante Book

Career.
John is President and CEO of The Organizational Development Group where he prides himself in helping companies increase their effectiveness by better utilizing their human capital. His storied aftermarket career includes executive positions in human resources at Monroe/Tenneco, Delphi, Moog and Car Quest.

The Book.
John’s book, The Human Side: High-Touch Leadership, is the basis for the interview. His years of aftermarket experience is referenced during the interview.

Legacy Stories.
John shares great stories about Larry McCurdy, Hubert (Hub) Moog, John Collins, John Goerlich and Warren Ellis. He knows how to tell renowned stories of legacy aftermarket leaders.

Key discussion points to value in this episode:

Attributes of good character in a leader

Being a good listener

Uncompromising standards

The value of a positive attitude

Strength of mentoring

Supporting the Aftermarket.
John is a member of the steering committee for the Global Automotive Aftermarket Symposium (GAAS) and for the GAAS Scholarship committee that annually grants scholarships to students studying for careers in the automotive aftermarket.

Recognition.
In 1995, Passante was inducted into the Automotive Aftermarket Hall of Fame and in August 1980, he received the University of Toledo Pacemaker Award, an award given annually to outstanding business alumni. In 1990, he received the Automotive Aftermarket Education Award from Northwood University.

Still Working.
Passante is a motivational speaker who conducts many seminars for major corporations throughout the U.S., Canada and internationally. He has published many articles on leadership, communications and motivation.

Visit John’s Linked in page here.

Insider Enroll 1

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.