RR 147: Jacquie Walter Hower from Zimmerman’s Automotive

Jacquie Walter Hower is the Director of Operations and 3rd generation at her family’s business,Jacquie Walter Hower 1-001 Zimmerman’s Automotive, in Mechanicsburg, PA.

Typical family indoctrination.
During high school and into college, Jacquie worked part time for the company working in the Quick Lube department as a technician changing oil and maintaining customer vehicles. After her sophomore year of college, she was given the chance to become a manager for a new Quick Lube location for the company.

Director of Operations.
Since then Jacquie’s love for the industry grew into a passion. As director of operations, she handles a number of different jobs such as customer service, service auditing, daily accounting, training, and community involvement/events.

Attending Northwood On-Line.
In the summer of 2016, Jacquie began the Aftermarket Management program at Northwood University Jacquie Walter Hower 2-001where she hopes to complete her bachelor’s degree in two years. Jacquie is involved with the Car Care Women’s Board and sits on the board of directors at the Mechanicsburg Chamber of Commerce.  She resides in Mechanicsburg, PA with her husband, Dan, and their two young boys, Brantley (4) and Mason (2).

Jacquie is the daughter of previous podcast guest Judy Zimmerman Walter. Hear Judy’s episode fifteen here.

Why Listen?

Talks about her Women’s Board mentor. Former guest Jill Trotta from Repair Pal.

Jacquie talks about the company’s succession plan.

Learn about her Child Seat Certification and how she is helping her community.

Her recent event with Family Service Day supporting 20 families transportation needs.

Zimmerman’s Automotive website here.
Also mentioned in interview; Northwood University Aftermarket Program here.Insider Enroll 1

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.