RR 230: Technician Round Table Part 2 -Heipp – Landry -Fanslow

Pictured above Bob Heipp, Peter Landry and Matt Fanslow

If you have not heard Part 1 (206) you can go HERE. Lots of great discussion and a great kickoff to this series. The PANEL:

Peter Landry, Bob Heipp, Matt Fanslow at Vision KC 2017.

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose drive-ability and electrical/electronic issues, and perform most all programming, coding, initializing, adaptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996.

Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo and most recently in March 2017.

Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products.

Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Hear Matt in these Remarkable Results Radio Episodes: 122, 146, 200 and 206.

Matt Fanslow and Carm Capriotto

Bob Heipp works for Mobile Auto Solutions, LLC as lead tech and Technician Manager in the Chicago metropolitan area and northwest Indiana.

Having accepted a job that required passing an IM240 emission class, he was introduced to new alternatives of diagnostic testing.  This spurred a quest for learning.

Bob believes his desire to learn is what opened doors to meeting technicians around the world.  Hoping to help so others could have the same opportunities, he partnered with ASA-IL and initiated the CAN Conference after one of his favorite conferences (the Linder Conference) was no longer being presented.  He considers these experiences having lead him to the opportunity to work for Mobile Auto Solutions. Bob is also a dedicated Vision High Tech Training and Expo attendee. Hear Bob in his own interview on Remarkable Results Radio in episode 168 and in Round Table Part One in Episode 206.

Peter Landry is an ASE L1 Master Automotive Technician from Brookfield, WI. Peter has a strong automotive background in electronics, network and driveability diagnostics. His prowess for fixing problem vehicles and passion for staying up on emerging technologies led him to form Landry’s Mobile Diagnostics, a mobile diagnostics and module programming business servicing the Milwaukee Metro area. Hear Peter in round-table Part One 206.

Here are talking points from the show:

  • Tech Shortage: Is it competence or just the lack of people?
  • The trade consistently devalues itself with $15 oil changes
  • Silver bullets.
  • Critical thinking.
  • Can you get paid to learn while OJT.
  • The future of diagnostics.
  • Scenario: Money is no object how would you equip a shop and hire the best techs.
  • What happens when continual training gets dull?
  • Why technicians need to listen to the RRR podcast episodes that features shop owners and business coaches?
  • Tech pay. Where is it going.
  • Tech equipment investment.
  • Flat Rate.
  • Are you getting paid to learn?
  • The graying of the technician; aging out?
  • You need computer skills and personal skills to round out your career.
  • Augmented Reality Diagnostics. Possible stepping stone for diagnosticians?
  • What would you say to students at career day in high school about choosing our industry?
  • Technicians invest in tools and equipment with their own money; therefore may not have a lot of the spoils that their friends have.

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This episode is brought to you by Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.