Spotlight Leadership 2.0 the University of the Aftermarket Executive Level Course as told by Ciara Pegoda.
Leadership 2.0 is an intense and intellectually challenging two-week executive development and learning experience deeply rooted in the theoretical and practical application of automotive aftermarket leadership principles.
Listen to the inside story through the experience of Ciara Pegoda as she walks you through the intensive two week course. This is a three part series with part one the covering the first week, part two covers the course project and part three the final week and project presentation.Listen and view episode notes
The Future is Now. Are You Preparing for the Future of Automotive Repair?
Held in Detroit on May 18th & 19th, 2017 and presented by ASA, Automotive Service Association, Connected CARS (Congress of Automotive Repair & Service) and organized by Donny Seyfer. This training conference brought industry trainers, automotive engineers and service professionals from all parts of North America to learn about rapidly advancing vehicle technology. Participants got an important glimpse into the world of the connected car with in-depth and detailed looks at ADAS, Next Gen Vehicle Networks and the future of diagnostics.
Listen to a compilation of seventeen of your industry peers as they discuss their reaction to this top industry event. There is no time like now to best understand the speed and gravity of technology. This conference helped serve up the enormous opportunities that lie ahead for the ‘connected’ service professional.Listen and view episode notes
Vice Chair of CCPN is Honored as a 2017 ASE/Autocare World Class Technician
Dwayne Myers tells his story that starts in the Army and ends with the 2017 ASE/Auto Care World Class Technician Honor. It seems that everything Dwayne Myers did in his career helped pave the way to this recognition.
A partner in the four-shop operation Dynamic Automotive in Frederick County, MD, listen to Dwayne’s message that anyone can have success. He says, “Don’t be afraid to give up the good to go after the great.”
Dwayne shares some great wisdom on Dynamics commitment to training and building a team. He sees a bright future for all shop owners and provides a great piece of management wisdom: ‘Never Talk Mad’.
Husband and Wife Team Keeps Careful Watch on all Details of their Business.
Judi and Dana Haglin work together so well because they say ‘They are opposites’. Each of their own passions help drive their successful business. Haglin Automotive, a twelve bay shop in Boulder, CO, was recognized in 2015 as Motor Age Top Shop of the Year. They continue to look for ways to improve their systems and marketing that will give them a competitive advantage.
The Haglin’s are all about team and culture and share many great ideas and insights on marketing, training, and stress relief. They share their rules for finding harmony in their personal and business relationship, their core values and their top strategy to corral new customers.Listen and view episode notes
Illuminating Discussion with Technician Round-Table
Join this recorded session from Vision 2017 with Bob Heipp, Peter Landry and Matt Fanslow, (above) as we tackle the value of training and why networking is so critical at these events. These guys were straight up and expressed their feeling on engaging with your peers and instructors, developing relationships from around the country, and the sheer admiration that they have for technicians that continue to learn and grow within the industry.
Invest in understanding how these three professional technicians look at the industry, especially the commitment to perpetual training and for creating a better and sustaining aftermarket.Listen and view episode notes
Big Investment in “Driver Lounge” Brings Top Shelf Amenities to the Customer Experience
Chris Monroe from Monroe Tire & Service in Shelby, NC is a second-generation business owner with an equal mix of tire and automotive service for 30 years. He is passionate about our industry and the future as technology changes the landscape.
Chris feels that industry change paves the way for many opportunities that we are slowly uncorking. He is an active participant in improving our industry image and training through networking and mentoring.Listen and view episode notes
Recorded at Vision Hi-Tech Training and Expo 2017 Joining me in my Vision 2017 studio are: Sheri Hamilton the Show Manager and the executive Director of ASA-Midwest Vision co-founder Jerry Holcom form S & S Service in Kansas City Co-Chairman Ron Haugen from Westside Auto Pros in Des Moines, IA Co-Chairman James Copeland from Midwest…Listen and view episode notes
Shop owner survives a fire and re-opens within a month.
Jerry Kubitsky of Summit Transmissions has toughed through a few challenges in his business career. From having to buyout a partner, to closing a store to a fire in August 2016 that closed the shop for a month; Jerry has survived and continues to prosper where others would have thrown in the towel.Listen and view episode notes
A true family culture ingrained with their customers.
Nick Modesti from Modesti’s Car Care Center in Culver City, CA is second generation nurturer. Nick has carried the tradition of his dad and mom to their team members and customers. Everyone feels the family culture which is never compromised.
Interview covers their goal to maintain 100% satisfaction with our clients, implementation of a DVI program, why having a business coach is one of his best decisions, how he bonuses his team for achieving training goals, and their peace of mind warranty program among others.Listen and view episode notes
Did you know that your customer relationships are considered an asset?
International best-selling author, world renowned speaker and president of the Cathcart Institute, Jim Cathcart is a worldwide leader in relationship selling and personal and professional development. He is one of the most award winning professional speakers in the world.Listen and view episode notes
Do you accept a level of underachievement?
Rodger Bland is a lifelong pursuer of his full potential. For the past twenty years he has dedicated a large part of his life’s energy towards the study of success. He’s learned that even the most successful among us, seldom if ever, realize their true full potential in life.Listen and view episode notes
Executive Director talks about technician & shop licensing, safety inspections and autonomous cars.
ASA Michigan Executive Director, Ray Fisher, is very passionate about serving his members. Leaders like Ray Fisher are strong advocates for the industry, but as he points out, every member of the industry needs to be involved. It is a team effort to help our legislators understand the impact of the rules/laws they are creating and the effect it has on businesses and the motoring public.Listen and view episode notes
Gary Keyes is the owner of E & M Motors Auto Service in Stuart, Florida. Started at a service station. (remember them?) Gary started as a tech, right out of high school back in the service station days in Miami. He also worked in a Toyota dealership for 10 years and decided he was smart…Listen and view episode notes
Dennis Montalbano was born in San Francisco and raised in San Jose. He started his career in the service station business and operated the largest Gulf station on the west coast in volume. Dennis then became the youngest Snap On Tools dealer at 22 years old and then the youngest Field Manager for Snap On at…Listen and view episode notes
Learn about the largest automotive aftermarket job board in the industry. Courtney Hammer and Katy McQuiston share their insight on the value that the Job Board brings to every member of the aftermarket. As internet resume and job postings is the trend and the future, Auto Care has laid the ground work to build the biggest recruitment effort the industry has ever seen or been part of.
Discover how you can post a job and find a job specific to your needs and experience exclusively in the automotive aftermarket.Listen and view episode notes