Posts Tagged ‘Mentoring’

THA 015: How to Improve Employee Loyalty

How to Improve Employee Loyalty and create engaged team members.

Listen to Ryan Clo, Dwayne Myers and Jude Larson talk about the power of gratitude, the importance of sharing your vision, creating a powerful work environment, the value of training for personal improvement, pay and bonus programs, mentoring and why you need to share your numbers.

Listen and view episode notes

RR 208: Business Coach Round-Table -Greenwood – Haas – Barrett

Three Aftermarket Business Coaches Affirm that Shop Owners Need to Become the CEO of Their Company

Join Bob Greenwood, Bill Haas and Barry Barrett as they bring a thoughtful and lively discussion on the need for business owners to make an important step and find the professionalism and become the CEO of their company.

They say it is not easy and requires training and support from their peers and even a business coach. Most importantly is the need for an accountability partner or mentor. Business is tough today and shop owner need an enormous amount of help to transfer from a trade mentality to a professional environment.
Business consultants are the cheapest employee in the business, they say and touch on family, wife, leadership, competitors, making errors, and getting out of the way of your people and let them do their job.

Listen and view episode notes

RR 158: Tom Meyers

NAPA ASE Technician of the year, 2009, in Chicagoland has a career that spans 40 years and still does it all; but loves diagnostics.

In 2009 Tom Meyers was selected as the NAPA/ASE Technician of the Year for the Chicagoland area, a first for a non-owner technician. He is an ASE Master Certified with L1 Certification and works on everything from computer diagnostics and engine performance to engine installations and rebuilding differentials. In the past 40 years he has always focused on repair quality and the latest automotive technology.

Listen and view episode notes

RR 147: Jacquie Walter Hower from Zimmerman’s Automotive

Jacquie Walter Hower is the Director of Operations and 3rd generation at her family’s business, Zimmerman’s Automotive, in Mechanicsburg, PA. Typical family indoctrination. During high school and into college, Jacquie worked part time for the company working in the Quick Lube department as a technician changing oil and maintaining customer vehicles. After her sophomore year…

Listen and view episode notes

RR 119: John Eppstein from John’s Automotive Care

John Eppstein from John’s Automotive Care in San Diego, CA was recognized in 2016 as the NAPA ASE Technician of the Year. Started Like So Many Others John Eppstein started in the automotive industry in 1983 because he wanted a job where he could help people. Like so many others in the industry, John pumped…

Listen and view episode notes

RR 093: Technician Mentor/Apprentice

Prepare yourself for a very powerful discussion on growing your own technicians. In light of the technician shortage, this episode shows a pathway to build your own bench.  Get a ton of great ideas and resources to help you stem the technician shortage. There are two ways to enjoy this round table discussion. You can…

Listen and view episode notes

RR 072: Tony Molla on the 21st Century Repair Shop

Tony Molla, Vice President of ASA, The Automotive Service Association and I hand a frank discussion on ‘The 21st Century Repair Shop’. You will take-a-way a perspective on the: Need for a learning culture Impact of technology Need for owners to be involved in the industry, to network and to be involved in 20 groups…

Listen and view episode notes