Archive for June 2016

RR 130: Barry Barrett from RLO

Podcast: Play in new windowA Strong Message On ‘Selling Service’ Barry Barrett is an authority on sales and selling. He is the Director of Training for RLO where Barry’s sales and training capabilities operate at full capacity in his dual…Listen and view episode notes

RR 129: Jerry Holcom from S & S Service

Podcast: Play in new windowWith nearly 50 years’ experience in the automotive field, Jerry Holcom is an ASE Certified Master Auto Technician with the Advanced Engine Performance (L1) certification, a former Certified Master Machinist, and is also an Accredited Automotive…Listen and view episode notes

RR 124: Jeremy O’Neal from Advisorfix

Podcast: Play in new windowJeremy O’Neal, President and lead sales trainer for Advisorfix, began his career as a Service Advisor and quickly moved into Service Management at the dealership level for VW, Audi, and Porsche. His strong customer satisfaction scores…Listen and view episode notes

RR 122: ASE Test ‘Uncovered’

Podcast: Play in new windowASE Test Uncovered. Everything you ever wanted to know about the ASE Test … but were afraid to ask! Joining me for this very open discussion is: Dan Baumhardt, ASE Test Administrator Matt Fanslow, Professional Technician…Listen and view episode notes