I Don’t Think So

Please don’t think training is good for you, like food, exercise or sleep. I’ve heard every excuse that includes the phrase: “I Don’t Think So.” Will your technicians go to training? “I Don’t Think So.” Then why did I see so many technicians at ASTE 2023 this past weekend with their owners from closed shops…

Do You Really Value Your Investment?

I’ve been listening to stories about getting the courage to charge enough. Be it labor rate or proper margins on parts, including effective labor rate.  If you did an inventory of what our investment has been over the last 10 years, you might just be astonished to see what your investment is. From tools, equipment,…

 Go With Your Gift, Really

If you’ve taken any individual evaluation, you can learn much about yourself and how and why you do things. There was a moment when I was podcasting for one year, and I pulled my Strengths Finder results off the shelf and re-read them. I discovered I was doing precisely what I was the most gifted…