Female Shop Owner Archives - Remarkable Results Radio https://remarkableresults.biz/captivate-tag/female-shop-owner/ Automotive Repair Business Success Stories Wed, 03 Jun 2026 17:20:46 +0000 en-US hourly 1 https://remarkableresults.biz/wp-content/uploads/2020/05/cropped-site_icon-32x32.jpg Female Shop Owner Archives - Remarkable Results Radio https://remarkableresults.biz/captivate-tag/female-shop-owner/ 32 32 From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488] https://remarkableresults.biz/remarkable-results-radio-podcast/a488/ Fri, 05 Jun 2026 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a487/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

What happens when artificial intelligence meets world-class customer hospitality?

In this episode of Remarkable Results Radio, host Carm Capriotto welcomes Mike DelaCruz, CEO of Overdryve Marketing, and Michelle Tansey, co-founder of Euro Clinic, for a forward-thinking discussion on how auto repair shops can use AI, data, and intentional customer experiences to build stronger businesses.

From using AI as a strategic business assistant to creating a luxury-level customer journey that rivals brands like Ritz-Carlton and Nordstrom, Mike and Michelle share practical insights on what separates average shops from elite operations. They explain how predictive marketing, operational excellence, and deeply embedded core values can transform customer retention and long-term profitability.

What You’ll Learn

  • How AI can serve as your shop’s “big brain” to improve decision-making and uncover blind spots.
  • How predictive marketing can forecast car count, identify customer churn, and improve campaign performance.
  • The concept of the “NASA Shop” and what elite automotive operations do differently.
  • How Euro Clinic creates unforgettable customer experiences through personalized hospitality.
  • The importance of building systems and processes around your shop’s core values.
  • Why strong operations must come before marketing success.
  • How small communication changes can dramatically improve customer trust and confidence.
  • The role data plays in making better business decisions and reducing emotional guesswork.

The future belongs to shops that combine technology with humanity. AI can provide unprecedented insight into customer behavior and business performance, but lasting success still comes from exceptional service, consistent operations, and a culture built around caring for people. The shops that embrace both innovation and hospitality will be the ones that stand out, retain customers, and thrive in the years ahead.

Mike DelaCruz, CEO Overdryve Marketing

Michelle Tansey, Euro Clinic, Santa Clara, CA.
Thanks to our Partner, NAPA TRACS
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Thanks to our Partner, Today’s Class
Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/
Thanks to our Partner, KUKUI
Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/
Thanks to our Partner, Pit Crew Loyalty
You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/
Connect with the Podcast:

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

 

 

]]> When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487] https://remarkableresults.biz/remarkable-results-radio-podcast/a487/ Fri, 29 May 2026 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a486/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

Are you tired of telling your staff to “leave their problems at the door”?
The reality is, what happens outside the shop often follows employees into the bays, the service counter, and every customer interaction throughout the day. Financial pressure, family struggles, burnout, stress, and emotional fatigue all impact confidence, communication, productivity, and sales performance, whether leaders recognize it or not.

In this insightful episode, Rena Rennebohm, CEO of Empowered Advisor, and service advisor coach and shop owner Rachel Spencer, challenge the old-school mindset of “leave your problems at the door” and explore what modern leadership really looks like in high-performing repair shops.

The strongest shops aren’t built only on process and productivity; they’re built on leaders who understand people.

What You’ll Learn

  • How personal stress impacts sales performance and customer communication
  • Why technician morale directly affects advisor confidence and trust
  • The connection between emotional stability and shop productivity
  • How great leaders identify performance struggles before KPIs decline
  • Why empathy and accountability must work together
  • The importance of daily check-ins and emotional awareness
  • How negativity spreads through shop culture and how leaders can stop it
  • Why “soft skills” have become essential leadership skills in auto repair

When employees feel supported, understood, and valued, communication improves, confidence grows, and performance follows. This episode offers practical insights for shop owners and managers who want to protect team performance, strengthen culture, and lead more effectively in today’s high-pressure auto repair environment.

Rena Rennebohm, CEO and Creator of Empowered Advisor. Rena’s previous episodes HERE.
Rachel Spencer, Spencer’s Auto Repair, Krum, TX. Rachel’s previous episodes HERE
Thanks to our Partner, NAPA TRACS
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Thanks to our Partner, Today’s Class
Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/
Thanks to our Partner, KUKUI
Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/
Thanks to our Partner, Pit Crew Loyalty
You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/
Connect with the Podcast:

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

 

 

]]> Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484] https://remarkableresults.biz/remarkable-results-radio-podcast/a484/ Fri, 08 May 2026 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a483/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

Recorded live at the 2026 TST Big Event, host Carm Capriato sits down with shop owners and industry trainers Keith and Liz Perkins for a candid conversation about the evolving future of automotive repair. From the growing demand for private, hands-on training to the dangerous misconceptions surrounding vehicle calibrations, Keith and Liz share hard-earned insights from the front lines of the industry. They also pull back the curtain on how they successfully balance multiple businesses, a family farm, and life as entrepreneurial partners, all while staying deeply committed to technician development and industry advancement.

What You’ll Learn:

  • Why more shop owners are bringing trainers directly into their facilities for personalized, hands-on education
  • How the flat-rate pay system can unintentionally discourage accurate diagnostics and proper repairs
  • The critical importance of vehicle calibrations and why skipping them creates major safety concerns
  • A real-world story of how Keith and Liz challenged a dealership that failed to properly calibrate a vehicle after repairs
  • How Keith’s mobile diagnostics team operates as the “Navy SEALs” of the automotive industry, tackling the most complex repair challenges
  • The productivity systems, AI tools, and organizational habits that Keith and Liz use to manage multiple businesses and family responsibilities
  • Their perspective on partnership, marriage, and entrepreneurship, including why success is rarely a perfect 50/50 split
  • Updates from the NASTF board, including a new mobile app designed to simplify D1 security processes

This episode is a powerful reminder that professionalism in the automotive industry extends far beyond fixing vehicles. It requires continuous education, accountability, clear communication, and a commitment to doing the job correctly, even when it’s difficult or inconvenient. Keith and Liz Perkins demonstrate how technical excellence, strong systems, and true partnership can create lasting impact both inside and outside the shop.

TST Big Event: https://tstseminars.org/

Liz and Keith Perkins, Previous episode HERE.

L1 Automotive: https://www.l1diagnostics.com/

L1 Automotive Training: https://l1training.com/

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

 

 

]]> Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088] https://remarkableresults.biz/remarkable-results-radio-podcast/e1088/ Tue, 21 Apr 2026 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1087/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

In this episode, Carm Capriotto talks with Lola Schmidt, co-owner of Schmidt’s Auto Care, about how shops can rise above the “ordinary” perception of auto repair through intentional event planning, meaningful community engagement, and a fully integrated branding strategy.

Key Topic Points

  • Make the Shop an Experience: Auto repair isn’t naturally exciting, so shops must create memorable, in-person experiences that bring customers into the bays and build real connections.
  • Community Events That Matter: Hosting hands-on events, like Girl Scout badge workshops and “Tiny Tech” days, creates lasting impressions and builds trust far beyond what social media can achieve.
  • Differentiate with Purpose: Identify what makes your shop unique (4-day workweek, curbside service, in-house specialties, team talents) and turn those into consistent marketing stories.
  • Branding is Everything: From clean visuals and a great-smelling shop to honest, pressure-free service, every touchpoint contributes to a 360 brand experience.
  • Elevate the Customer Experience: Replace cheap swag with thoughtful, useful gifts that customers actually value, creating a lasting emotional connection.
  • Create Memorable First Impressions: A curated “unboxing” experience for new customers sets the tone and reinforces your brand from the very first visit.
  • Respect the Customer’s Time: Efficiency and convenience are key drivers of loyalty; customers will travel further for a shop that consistently delivers both.

Standing out in today’s automotive industry requires more than great repairs; it demands intentional experiences, clear differentiation, and a commitment to making every customer interaction memorable.

Lauralee/Lola Schmidt, Schmidt Auto Care, Springboro, OH, Listen to previous episodes HERE

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

 

 

 

 

 

 

 

 

 

]]> Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474] https://remarkableresults.biz/remarkable-results-radio-podcast/a474/ Fri, 27 Feb 2026 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a473/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry’s “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability.

They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building.

The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession.

Timestamps

(00:00:00) – Introduction and Guest Welcome
(00:03:15) – Defining “Automotive Hospitality”
(00:06:00) – The “Ritz-Carlton” Standard
(00:09:45) – Men vs. Women: Fixers vs. Listeners
(00:14:15) – Hiring Outside the Industry
(00:18:20) – The Role of the Customer Service Rep (CSR)
(00:21:00) – The “Anytime” Presentation
(00:27:45) – The Financial Case: Women Drive Higher ARO
(00:30:15) – The “Secret Weapon” & Workplace Culture
(00:34:30) – The Household Decision Maker
(00:37:45) – Rebranding: From “Trade” to “Skilled Career”

Melissa Parker, COO, Harrell’s Tire and Auto

Amy Bartel, Owner, Bartel’s Auto Clinic

Sara Abrecht, CFO, Dynamic Automotive

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

– Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

– Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

– Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

– Subscribe on YouTube: https://www.youtube.com/carmcapriotto

– Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

– Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

– Follow on Twitter: https://twitter.com/RResultsBiz

– Visit the Website: https://remarkableresults.biz/

– Join our Insider List: https://remarkableresults.biz/insider

– All books mentioned on our podcasts: https://remarkableresults.biz/books

– Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

– Buy Me a Coffee: https://www.buymeacoffee.com/carm

– Special episode collections: https://remarkableresults.biz/collections

– The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

– Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

– Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

– Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

– The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

– The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

– Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

 

 

]]> Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468] https://remarkableresults.biz/remarkable-results-radio-podcast/a468/ Fri, 16 Jan 2026 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a467/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

This episode explores the critical role of specialized financial management with shop owner Liz Perkins and CPA Hunt Demarest. The discussion focuses on Perkins’ move to a CPA firm dedicated solely to the automotive industry, emphasizing how general accountants often misclassify data and miss key industry nuances. Demarest explains that a strong accounting partnership should extend beyond tax filing to include ongoing tax strategy and clear insights into profitability. Perkins shares how stepping away from a DIY approach to her finances gave her clearer visibility into market performance and greater peace of mind. Together, they make the case for shop owners to prioritize financial literacy and expert partnerships to maintain healthy, sustainable, cash flow positive businesses.

  • Stop Armchair Quarterbacking: Why real time numbers, not last month’s reports, must drive in the moment business decisions.

  • The Rule of Holes: Recognizing when you’re losing money and knowing when to stop digging so you can rebuild.

  • Drilling Down: Using market and location specific P&Ls to uncover true profitability.

  • Beyond the Tax Return: The difference between reactive tax prep and proactive, year round tax planning.

  • The Pain-Free Pivot: Why switching accounting firms is faster and easier than most shop owners think.

  • Asking the Right Questions: How to evaluate a CPA beyond basic bookkeeping and tax filing.

  • Selling Understanding: Building a relationship based financial strategy, not just reports and numbers.

  • The Status Quo Trap: How ignoring your numbers leads to avoidable financial pain.

Liz Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Previous episode HERE.

Hunt Demarest, CPA, Paar Melis and Associates, Business by the Numbers Podcast

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

– Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

– Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

– Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

– Subscribe on YouTube: https://www.youtube.com/carmcapriotto

– Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

– Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

– Follow on Twitter: https://twitter.com/RResultsBiz

– Visit the Website: https://remarkableresults.biz/

– Join our Insider List: https://remarkableresults.biz/insider

– All books mentioned on our podcasts: https://remarkableresults.biz/books

– Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

– Buy Me a Coffee: https://www.buymeacoffee.com/carm

– Special episode collections: https://remarkableresults.biz/collections

– The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

– Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

– Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

– Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

– The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

– The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

– Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

 

 

]]> Building a Foundation to Prevent Employee Turnover [THA 461] https://remarkableresults.biz/remarkable-results-radio-podcast/a461/ Fri, 28 Nov 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a459/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

Craig Noel, Nicole Bennecoff, and Brad Updegraff share actionable strategies for reducing turnover and creating workplaces where employees genuinely want to stay. Their discussion focuses on hiring for culture, adapting to generational expectations around flexibility, and investing personally in the people who make the business run.

Turnover Prevention Starts in the Interview

Preventing turnover begins long before a new hire steps into the shop. The panel emphasized hiring for culture above all—seeking candidates who align with the organization’s values and want to contribute to its long-term success.

Key hiring insights:

  • Culture Fit Over Experience: Skills can be taught; mindset cannot.

  • Process Buy-In: Especially with experienced technicians, owners must clearly communicate that systems are established and expected to be followed. A growth mindset is crucial.

  • Onboarding & Accountability: Culture discussions start on day one. Many shops rely on a 30–60 day check-in period and a 90-day probation window to evaluate behavior, process adoption, and overall fit.

Retention Is Personal

Retention isn’t one-size-fits-all. Owners must prioritize people and culture over production, recognizing that different employees are motivated by different things.

Personalized retention strategies:

  • Emotional & Financial Support: Small gestures—like a quick text of appreciation or helping a young technician with a bill—can make a big difference.

  • Flexibility & Work-Life Balance: Today’s workforce highly values family and personal time. Supporting employees during life moments becomes part of the shop’s culture.

  • The Collective Mindset: Including employees in the shop’s vision builds loyalty. Asking why they stay—or what might cause them to leave—helps uncover individual needs.

Meaningful recognition practices:

  • Use the Language of Careers: Refer to the industry as a career, not just a job or trade.

  • Badges of Honor: Display certifications, achievements, and bios where customers can see them, reinforcing pride and professionalism.

  • Internal Recognition Systems: Performance teams, quarterly newsletters, and other internal celebrations highlight personal and professional wins.

Managing Departures With Grace

Not all turnover is negative. The panel stressed that when separations happen, they should be handled with empathy, effort, and transparency.

  • Remaining staff notice—and appreciate—when leadership goes above and beyond before making a final decision.

  • Often, those who leave for “greener pastures” return, recognizing the strength of the original culture.

Preventing turnover means recognizing that every employee is a unique engine with distinct needs and motivations. The owner becomes the “maestro,” creating a workplace where communication is open, recognition is part of daily life, expectations are clear, and culture serves as the foundation.

A strong culture doesn’t just retain people—it grows them.

Craig Noel, Sun Automotive, Springfield, OR. Listen to Craig’s previous episodes HERE

Nichole Bennecoff, Empower Automotive, Traverse City, MI. Nichole’s previous episodes HERE

Brad Updegraff, Dave’s Ultimate Automotive, 6 locations, Austin, TX. Brad’s previous episodes HERE.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

– Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

– Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

– Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

– Subscribe on YouTube: https://www.youtube.com/carmcapriotto

– Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

– Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

– Follow on Twitter: https://twitter.com/RResultsBiz

– Visit the Website: https://remarkableresults.biz/

– Join our Insider List: https://remarkableresults.biz/insider

– All books mentioned on our podcasts: https://remarkableresults.biz/books

– Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

– Buy Me a Coffee: https://www.buymeacoffee.com/carm

– Special episode collections: https://remarkableresults.biz/collections

– The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

– Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

– Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

– Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

– The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

– The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

– Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

 

 

]]> The Everyday Educator: How Leaders Reinforce Learning [THA 458] https://remarkableresults.biz/remarkable-results-radio-podcast/a458/ Fri, 07 Nov 2025 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a456/

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Watch Full Video Episode

David Boyes, CEO of Today’s Class, and Lola Schmidt, Schmidt Auto Care, explore how short, personalized, and gamified training is transforming team development in the automotive industry.

The discussion centers on how Today’s Class delivers 3–5 minute, mobile-friendly training sessions that fit seamlessly into daily shop routines, often completed right after morning huddles. This consistent “daily drip” of learning minimizes workflow disruption while fostering a culture of continuous growth.

Gamification drives engagement through points, badges, and friendly competition, sparking team conversations and collaboration. Shops like Schmidt Auto Care have seen measurable improvements in technical knowledge, such as increased proficiency in brake systems, wheel alignment, and HVAC performance.

Lola shares how her team’s enthusiasm for competition has built deeper learning habits, while David explains how the platform’s data-driven insights help shop leaders identify knowledge gaps, coach effectively, and make smarter business decisions from equipment investments to targeted, hands-on training.

The takeaway: Small, consistent, and data-informed training can create powerful results, driving engagement, improving technical skills, and strengthening both team and business performance.

David Boyes, President of ‘Today’s Class”  David’s previous episodes HERE

Lauralee/Lola Schmidt, Schmidt Auto Care, Springboro, OH

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

 

 

]]> Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063] https://remarkableresults.biz/remarkable-results-radio-podcast/e1063/ Tue, 28 Oct 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1062/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

Tonnika Haynes, owner of Brown’s Automotive in Chapel Hill, North Carolina—a family business founded by her father, William Brown, in 1980—joins us for a conversation recorded live at the ASTA Conference in Raleigh, NC. Together, we explore the powerful and defining mentorship that shaped both her leadership and her legacy.

Tonnika shares that she never worked for her “dad,” she worked for William Brown, the business leader. That separation became clear when, early in her ownership, she faced her first major crisis: losing a key employee.

When she called her father for guidance, it wasn’t “Dad” who picked up; it was William Brown. His advice was blunt but transformative. Instead of sympathy, he challenged her: “What would you do if they got hit by a bus?  You can’t sit in it, move forward.”

It was a defining moment that taught her the importance of separating emotion from action. As William often reminded her:

  • “We don’t have time for feelings right now. We have time for fact and action.”
  • “Feelings don’t fix cars. Facts and movement fix cars.”

This heartfelt episode highlights the power of tough love, mentorship, and maintaining emotional discipline in business. Tonnika’s story is a testament to how strong roots and even stronger lessons can prepare the next generation to lead with both heart and backbone.

Tonnika Haynes, Browns Automotive, Chapel Hill, NC

https://astausa.org/pages/asta-expo

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:


 

 

 

 

 

 

 

 

 

 

 

 

]]> The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444] https://remarkableresults.biz/remarkable-results-radio-podcast/a444/ Fri, 01 Aug 2025 05:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a443/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Show Notes:

  • Watch Full Video Episode
  • https://www.campdrivebht.com/
  • Introduction (00:00:00)
  • Camp D.R.I.V.E. Overview and Growth (00:01:01)
  • Camp Structure and Sessions (00:02:44)
  • Community Involvement and Impact (00:04:10)
  • Changing Perceptions and Early Success Stories (00:05:44)
  • Starting Small: First Year Reflections (00:07:09)
  • Partnerships and Resource Sharing (00:08:02)
  • Parental Involvement and Mindset Shift (00:09:01) T
  • Dane’s Introduction and Experience (00:09:37)
  • Learning and Hands-On Experience (00:10:46)
  • Personal Growth and Community Influence (00:13:04)
  • Future Plans and Technical Education (00:13:46)
  • Favorite Camp Stations and Fundamentals (00:14:36)
  • Complexity of Modern Vehicles (00:15:56)
  • Media Coverage and Community Recognition (00:19:04)
  • Camp Drive Planning and Logistics (00:21:20)
  • Insurance and Liability Considerations (00:22:15)
  • Content Development and Dry Run (00:24:11)
  • Promotion and Registration Process (00:27:03)
  • Financial Investment and Community ROI (00:28:06)
  • Vendor Support and Sponsorships (00:29:23)
  • Video Production and Social Media (00:30:43)
  • Encouragement for Industry Involvement (00:31:22)
  • Dane’s Persistence and Success Story (00:32:49)
  • Call to Action for Industry Engagement (00:33:45)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

]]> Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443] https://remarkableresults.biz/remarkable-results-radio-podcast/a443/ Fri, 25 Jul 2025 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a442/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Show Notes:

  • Watch Full Video Episode
  • The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc111/
  • Introduction (00:00:00)
  • Celebrating the $2 Million Milestone (00:03:08)
  • Origin Story of Breaks for Breasts (00:03:46)
  • Connection to Cleveland Clinic and Dr. Tuohy (00:06:01)
  • Personal Motivations for Founding (00:06:55)
  • Industry Call to Action and Broader Impact (00:07:31)
  • Expanding Research Beyond Breast Cancer (00:10:09)
  • Clinical Trials Overview: Phase One (00:12:14)
  • Clinical Trials: Phase Two and Three Plans (00:14:08)
  • How Research Funding Works at Cleveland Clinic (00:19:42)
  • 2024 Check Presentation and Fundraising Impact (00:21:03)
  • Jennifer Davis: The First Clinical Trial Patient (00:23:38)
  • Hope and Realistic Expectations for the Vaccine (00:29:06)
  • How Shops Can Get Involved and Marketing Resources (00:32:02)
  • Encouragement for Year-Round Support (00:34:56)
  • Final Reflections and Call to Action (00:36:02)
  • Importance of Philanthropy and Community Involvement (00:38:39)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

]]> Women In NAPA (WIN): Building a Supportive Community [THA 441] https://remarkableresults.biz/remarkable-results-radio-podcast/a441/ Fri, 11 Jul 2025 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a440/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Show Notes:

  • Watch Full Video Episode
  • https://www.womeninnapa.com/
  • Introduction (00:00:00)
  • Purpose and Launch of Women in NAPA (00:04:40)
  • Website and Membership Details (00:05:37)
  • Inclusivity and Target Audience (00:06:31)
  • Importance of Community and Support (00:08:00)
  • Program Origins and Leadership Support (00:11:43)
  • Young Talent and Team Culture (00:14:28)
  • The Leading Ladies and Symbolism of Bracelets (00:15:14)
  • Aubrey’s Perspective and Industry Evolution (00:16:05)
  • Encouraging Male Support and Industry Balance (00:18:32)
  • Women as Consumers and Breaking Stereotypes (00:19:21)
  • Work-Life Balance and Leadership Lessons (00:20:55)
  • Program Vision and Future Goals (00:22:52)
  • Continuous Education and Community Growth (00:25:11)
  • Hiring, Diversity, and Empowerment (00:28:07)
  • Overcoming Assumptions and Proving Knowledge (00:31:09)
  • Pop Culture and Leadership Inspiration (00:32:16)
  • Embracing Feminine Leadership (00:33:41)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

]]> Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042] https://remarkableresults.biz/remarkable-results-radio-podcast/e1042/ Tue, 03 Jun 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1041/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

In this episode, Emily Chung, an automotive service technician with a background in psychology and business, shares her insightful journey of selling her auto repair shop. The discussion explores critical processes, motivations, and strategies for maintaining business continuity during ownership transitions. Emily emphasizes the importance of clear communication, involving staff in the sales process, and identifying key tasks and core processes that define the business’s value. She offers practical advice for buyers and sellers, highlighting the need for thoughtful planning, understanding team dynamics, and managing change effectively. This episode is a must-listen for anyone considering buying or selling an automotive business.

Emily Chung, former owner of AutoNiche in Markham, ON. Emily’s previous episodes HERE

Show Notes

  • Watch Full Video Episode
  • Introduction to the Episode (00:00:00)
  • Transitioning Business Ownership (00:01:16)
  • The Decision to Sell (00:02:42)
  • Communicating with Employees (00:03:47)
  • Employee Reactions and Concerns (00:04:30)
  • Finalizing the Sale (00:06:13).
  • Maintaining Staff Morale (00:08:12)
  • Buyer’s Approach to Staff (00:09:55)
  • Understanding Employee Dynamics (00:10:35)
  • Cultural Fit in Business Transitions (00:11:30)
  • Non-Negotiable Processes (00:14:30)
  • Challenges for New Shop Owners (00:18:53)
  • Social Media Management (00:19:46)
  • Importance of Hands-On Transition (00:20:39)
  • Internal Succession Planning (00:21:40)
  • Learning Key Processes (00:22:04)
  • Change Management (00:22:53)
  • Understanding Business Culture (00:24:27)
  • Customer Engagement Strategies (00:25:01)
  • Planning for Business Sale (00:30:51)
  • Advice for Buyers and Sellers (00:31:10)
  • Understanding Business Growth (00:33:40)

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:


 

 

 

 

]]> A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040] https://remarkableresults.biz/remarkable-results-radio-podcast/e1040/ Tue, 20 May 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1039/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS 

Recorded at Vision Hi-Tech Training & Expo, Kim Auernheimer shares insights from managing two shop locations in Brentwood and Monteagle, Tennessee, each with vastly different demographics and market dynamics. She dives into the unique challenges and strategies required to adapt to both environments, highlighting the importance of tailored marketing, community involvement, and a steadfast commitment to customer service and employee well-being. Kim’s story illustrates how strong leadership and adaptability can build a solid reputation across diverse markets.

Kim Auernheimer, CS Automotive, 2 locations, TN. Listen to Kim’s Episodes HERE.

Show Notes

  • Watch Full Video Episode
  • Vision Hi-Tech Training & Expo: https://visionkc.com/
  • Introduction to the Episode (00:00:00)
  • Personal Interaction with Marcus Lemonis (00:03:14)
  • Challenges in the Automotive Industry (00:05:10)
  • Analogy of Automotive and Medical Fields (00:06:27)
  • Three P’s of Business (00:08:31)
  • Market Differences: Tale of Two Cities (00:09:40)
  • Demographics and Market Understanding (00:11:02)
  • Adapting Strategies for Different Markets (00:15:35)
  • Customer Service Approach in Monteagle (00:16:34)
  • Community Engagement Strategies (00:20:06)
  • Challenges of Remote Management (00:21:00)
  • Marketing and Community Presence (00:22:00)
  • Geofencing Marketing Tactics (00:22:39)
  • Billboard Advertising Insights (00:24:04)
  • Reputation Management Challenges (00:28:06)
  • Building Customer Trust (00:29:56)
  • Employee and Customer Care Philosophy (00:32:47)
  • Business Name Evolution (00:33:28)
  • Customer Experience and Joy (00:36:07)
  • Upgrading Facilities for Service (00:36:29)
  • Importance of Cleanliness (00:38:03)

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on Twitter: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

 

 

 

 

 

]]> Family Business Succession: A Generational Perspective [THA 421] https://remarkableresults.biz/remarkable-results-radio-podcast/a421/ Fri, 21 Feb 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a420/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Explore the complexities of family succession in automotive businesses, featuring insights from a psychologist, a shop owner, and her father, who transitioned the business to her. The discussion covers topics such as defining roles, seeking professional guidance, addressing financial considerations, establishing boundaries, and the importance of a trusted, non-family advisor during the succession process. The conversation highlights the need for business owners to relinquish control, embrace change, and recognize the value of diverse perspectives in leadership.

Jessica Carrino, Sparks Tire & Auto, St. Charles, MO. Jessica’s previous episodes HERE

Ron Tinner, COO, Repair Shop of Tomorrow

Dr. David Weiman is the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. Listen to David’s previous episodes HERE

Show Notes

  • Watch Full Video Episode
  • Introduction to Family Succession (00:00:00)
  • Importance of Defined Roles (00:02:22)
  • Dr. Weiman’s Insights on Family Businesses (00:03:15)
  • Clarity in Decision-Making (00:06:02)
  • Ron Tinner’s Transition Story (00:07:29)
  • Jessica’s Initial Involvement (00:09:00)
  • Coaching Dynamics (00:10:21)
  • Jessica’s Greatest Challenge (00:11:07)
  • Motivating Gen Z Technicians (00:12:38)
  • Finding Young Technicians (00:15:59)
  • Challenges of Inheriting Staff (00:16:56)
  • Boundaries in Family Business (00:17:53)
  • Succession Planning Insights (00:20:01)
  • Role of Non-Family Advisors (00:21:08)
  • Identifying Successors (00:22:06)
  • Family Dynamics and Relief (00:24:06)
  • Financial Considerations in Succession (00:25:11)
  • Understanding Roles in Succession (00:25:26)
  • The Challenge of Letting Go (00:28:49)
  • Work-Life Balance for Owners (00:29:09)
  • Support and Learning from Failure (00:30:23)
  • Alignment of Values (00:31:24)
  • Understanding Communication Styles (00:33:14)
  • Transitioning Authority (00:35:30)
  • Succession Planning Insights (00:35:58)
  • Future Considerations (00:36:59)
  • Annual Succession Review (00:37:38)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

]]>