<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Female Shop Owner Archives - Remarkable Results Radio</title>
	<atom:link href="https://remarkableresults.biz/captivate-tag/female-shop-owner/feed/" rel="self" type="application/rss+xml" />
	<link>https://remarkableresults.biz/captivate-tag/female-shop-owner/</link>
	<description>Auto Repair Business Success Stories</description>
	<lastBuildDate>Tue, 21 Apr 2026 04:15:23 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>
	hourly	</sy:updatePeriod>
	<sy:updateFrequency>
	1	</sy:updateFrequency>
	

<image>
	<url>https://remarkableresults.biz/wp-content/uploads/2020/05/cropped-site_icon-32x32.jpg</url>
	<title>Female Shop Owner Archives - Remarkable Results Radio</title>
	<link>https://remarkableresults.biz/captivate-tag/female-shop-owner/</link>
	<width>32</width>
	<height>32</height>
</image> 
	<item>
		<title>Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1088/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 21 Apr 2026 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1087/</guid>

					<description><![CDATA[In this episode, Carm Capriotto talks with Lola Schmidt, co-owner of Schmidt’s Auto Care, about how shops can rise above the “ordinary” perception of auto repair through intentional event planning, meaningful community engagement, and a fully integrated branding strategy.

Key Topic Points

Make the Shop an Experience: Auto repair isn’t naturally exciting, so shops must create memorable, in-person experiences that bring customers into the bays and build real connections.
Community Events That Matter: Hosting hands-on events, like Girl Scout badge workshops and “Tiny Tech” days, creates lasting impressions and builds trust far beyond what social media can achieve.
Differentiate with Purpose: Identify what makes your shop unique (4-day workweek, curbside service, in-house specialties, team talents) and turn those into consistent marketing stories.
Branding is Everything: From clean visuals and a great-smelling shop to honest, pressure-free service, every touchpoint contributes to a 360 brand experience.
Elevate the Customer Experience: Replace cheap swag with thoughtful, useful gifts that customers actually value, creating a lasting emotional connection.
Create Memorable First Impressions: A curated “unboxing” experience for new customers sets the tone and reinforces your brand from the very first visit.
Respect the Customer’s Time: Efficiency and convenience are key drivers of loyalty; customers will travel further for a shop that consistently delivers both.

Standing out in today’s automotive industry requires more than great repairs; it demands intentional experiences, clear differentiation, and a commitment to making every customer interaction memorable.

remarkableresults.biz/e1088]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/0d126c30-64f1-4a4b-8fe7-2120086983c0"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><strong><a href="https://youtu.be/gK0uljriSBA" target="_blank" rel="noopener noreferrer">Watch Full Video Episode</a></strong></p>
<p data-start="0" data-end="313">In this episode, Carm Capriotto talks with Lola Schmidt, co-owner of Schmidt’s Auto Care, about how shops can rise above the “ordinary” perception of auto repair through intentional event planning, meaningful community engagement, and a fully integrated branding strategy.</p>
<p data-start="315" data-end="337">Key Topic Points</p>
<ul data-start="338" data-end="1587">
<li data-section-id="82jur5" data-start="338" data-end="538">Make the Shop an Experience: Auto repair isn’t naturally exciting, so shops must create memorable, in-person experiences that bring customers into the bays and build real connections.</li>
<li data-section-id="12qp5b3" data-start="539" data-end="740">Community Events That Matter: Hosting hands-on events, like Girl Scout badge workshops and “Tiny Tech” days, creates lasting impressions and builds trust far beyond what social media can achieve.</li>
<li data-section-id="1h34yuq" data-start="741" data-end="934">Differentiate with Purpose: Identify what makes your shop unique (4-day workweek, curbside service, in-house specialties, team talents) and turn those into consistent marketing stories.</li>
<li data-section-id="6p5d2i" data-start="935" data-end="1101">Branding is Everything: From clean visuals and a great-smelling shop to honest, pressure-free service, every touchpoint contributes to a 360 brand experience.</li>
<li data-section-id="1vmy7jn" data-start="1102" data-end="1263">Elevate the Customer Experience: Replace cheap swag with thoughtful, useful gifts that customers actually value, creating a lasting emotional connection.</li>
<li data-section-id="1pnv4ar" data-start="1264" data-end="1424">Create Memorable First Impressions: A curated “unboxing” experience for new customers sets the tone and reinforces your brand from the very first visit.</li>
<li data-section-id="1736oy2" data-start="1425" data-end="1587">Respect the Customer’s Time: Efficiency and convenience are key drivers of loyalty; customers will travel further for a shop that consistently delivers both.</li>
</ul>
<p data-start="1589" data-end="1804" data-is-last-node="" data-is-only-node="">Standing out in today’s automotive industry requires more than great repairs; it demands intentional experiences, clear differentiation, and a commitment to making every customer interaction memorable.</p>
<p data-start="1589" data-end="1804" data-is-last-node="" data-is-only-node="">Lauralee/Lola Schmidt, <a href="https://www.schmidtautocare.com/" target="_blank" rel="noopener">Schmidt Auto Care</a>, Springboro, OH, Listen to previous episodes <a href="https://remarkableresults.biz/?s=%22schmidt%22" target="_blank" rel="noopener">HERE</a></p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener noreferrer">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener noreferrer"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<ul>
<li>Visit the Website:<a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li>Subscribe on YouTube:<a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on Facebook:<a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Follow on LinkedIn:<a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram:<a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Join Our Virtual Toastmasters Club:<a href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></li>
<li>Join Our Private Facebook Community:<a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Join our Insider List:<a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts:<a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning:<a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee:<a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections:<a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
</ul>
<p><strong>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener noreferrer">https://automotiverepairpodcastnetwork.com/</a></strong></p>
<ul>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a>with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.<a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a>with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.<a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a>with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.<a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a>with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.<a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a>with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.<a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a>with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.<a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img fetchpriority="high" decoding="async" class="size-full wp-image-45762 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2026/04/sponsors-1.jpg" alt="" width="600" height="100" /> <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener"><img decoding="async" class="alignleft wp-image-45764 size-full" src="https://remarkableresults.biz/wp-content/uploads/2026/04/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="600" height="100" /></a><a href="http://napatracs.com/" target="_blank" rel="noopener"><img decoding="async" class="alignleft wp-image-45763 size-full" src="https://remarkableresults.biz/wp-content/uploads/2026/04/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="600" height="100" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://automotiverepairpodcastnetwork.com/app/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45792" src="https://remarkableresults.biz/wp-content/uploads/2026/04/4x6.png" alt="" width="599" height="399" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/cf9fa710-5ec5-4bfd-b061-206becf32564/RR-1088-lola-schmidt-part-2-branding.mp3" length="43364744" type="audio/mpeg" />

			</item>
		<item>
		<title>Why Women are the Secret Weapon in Auto Repair Shop Hospitality [THA 474]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a474/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 27 Feb 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a473/</guid>

					<description><![CDATA[In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry’s “secret weapon.” The panel explores the concept of automotive hospitality, focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability.

They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building.

The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession.

remarkableresults.biz/a474]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/3ba7a327-6f04-4981-aba2-b0c48ea80e55"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/Fr5i3Fk-shs" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="0" data-end="327">In this episode, Melissa Parker, Amy Bartel, and Sara Abrecht join Carm Capriotto to discuss why women are the automotive industry’s “secret weapon.” The panel explores the concept of <em>automotive hospitality, </em>focusing on relationships, empathy, and customer experience as key drivers of trust, loyalty, and profitability.</p>
<p data-start="329" data-end="673">They share how hospitality driven environments, strong listening skills, and hiring from service focused industries elevate the customer experience and strengthen shop performance. Sara also reveals data showing female-led shops achieve higher average repair orders, highlighting the business impact of communication and relationship building.</p>
<p data-start="675" data-end="941" data-is-last-node="" data-is-only-node="">The conversation challenges outdated industry perceptions and calls for a shift toward hospitality centered operations, encouraging shop owners to embrace these principles and inspiring more women to pursue leadership roles in this evolving, people first profession.</p>
<p data-start="1843" data-end="2124">Timestamps</p>
<p data-start="572" data-end="621" data-is-last-node="" data-is-only-node="">(00:00:00) &#8211; Introduction and Guest Welcome<br />
(00:03:15) &#8211; Defining &#8220;Automotive Hospitality&#8221;<br />
(00:06:00) &#8211; The &#8220;Ritz-Carlton&#8221; Standard<br />
(00:09:45) &#8211; Men vs. Women: Fixers vs. Listeners<br />
(00:14:15) &#8211; Hiring Outside the Industry<br />
(00:18:20) &#8211; The Role of the Customer Service Rep (CSR)<br />
(00:21:00) &#8211; The &#8220;Anytime&#8221; Presentation<br />
(00:27:45) &#8211; The Financial Case: Women Drive Higher ARO<br />
(00:30:15) &#8211; The &#8220;Secret Weapon&#8221; &amp; Workplace Culture<br />
(00:34:30) &#8211; The Household Decision Maker<br />
(00:37:45) &#8211; Rebranding: From &#8220;Trade&#8221; to &#8220;Skilled Career&#8221;</p>
<p data-start="1843" data-end="2124">Melissa Parker, COO, <a href="https://harrellsauto.com/" target="_blank" rel="noopener">Harrell’s Tire and Auto</a></p>
<p data-start="1843" data-end="2124">Amy Bartel, Owner, <a href="https://www.bartelsauto.com/" target="_blank" rel="noopener">Bartel&#8217;s Auto Clinic</a></p>
<p data-start="1843" data-end="2124">Sara Abrecht, CFO, <a href="https://dynamicautomotive.net/" target="_blank" rel="noopener">Dynamic Automotive</a></p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>&#8211; Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>&#8211; Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>&#8211; Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>&#8211; Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>&#8211; Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>&#8211; Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>&#8211; Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>&#8211; Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>&#8211; Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>&#8211; All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>&#8211; Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>&#8211; Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>&#8211; Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/3482570f-bdb1-4733-b9c1-1bb589ec415f/THA-474-ladies-secret-weapon.mp3" length="68739762" type="audio/mpeg" />

			</item>
		<item>
		<title>Mastering Your Shop Finance: The Power of Specialized Automotive Accounting [THA 468]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a468/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 16 Jan 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a467/</guid>

					<description><![CDATA[This episode explores the critical role of specialized financial management with shop owner Liz Perkins and CPA Hunt Demarest. The discussion focuses on Perkins’ move to a CPA firm dedicated solely to the automotive industry, emphasizing how general accountants often misclassify data and miss key industry nuances. Demarest explains that a strong accounting partnership should extend beyond tax filing to include ongoing tax strategy and clear insights into profitability. Perkins shares how stepping away from a DIY approach to her finances gave her clearer visibility into market performance and greater peace of mind. Together, they make the case for shop owners to prioritize financial literacy and expert partnerships to maintain healthy, sustainable, cash flow positive businesses.

Stop Armchair Quarterbacking: Why real time numbers, not last month’s reports, must drive in the moment business decisions.

The Rule of Holes: Recognizing when you’re losing money and knowing when to stop digging so you can rebuild.

Drilling Down: Using market and location specific P&#038;Ls to uncover true profitability.

Beyond the Tax Return: The difference between reactive tax prep and proactive, year round tax planning.

The Pain-Free Pivot: Why switching accounting firms is faster and easier than most shop owners think.

Asking the Right Questions: How to evaluate a CPA beyond basic bookkeeping and tax filing.

Selling Understanding: Building a relationship based financial strategy, not just reports and numbers.

The Status Quo Trap: How ignoring your numbers leads to avoidable financial pain.

remarkableresults.biz/a468]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/8cd2bcd2-f9e8-4177-b50d-515eda155da8"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/m1GXGLRWz1E" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="86" data-end="362">This episode explores the critical role of specialized financial management with shop owner Liz Perkins and CPA Hunt Demarest. The discussion focuses on Perkins’ move to a CPA firm dedicated solely to the automotive industry, emphasizing how general accountants often misclassify data and miss key industry nuances. Demarest explains that a strong accounting partnership should extend beyond tax filing to include ongoing tax strategy and clear insights into profitability. Perkins shares how stepping away from a DIY approach to her finances gave her clearer visibility into market performance and greater peace of mind. Together, they make the case for shop owners to prioritize financial literacy and expert partnerships to maintain healthy, sustainable, cash flow positive businesses.</p>
<ul>
<li data-start="85" data-end="214">
<p data-start="87" data-end="214"><strong data-start="87" data-end="120">Stop Armchair Quarterbacking:</strong> Why real time numbers, not last month’s reports, must drive in the moment business decisions.</p>
</li>
<li data-start="215" data-end="331">
<p data-start="217" data-end="331"><strong data-start="217" data-end="239">The Rule of Holes:</strong> Recognizing when you’re losing money and knowing when to stop digging so you can rebuild.</p>
</li>
<li data-start="332" data-end="426">
<p data-start="334" data-end="426"><strong data-start="334" data-end="352">Drilling Down:</strong> Using market and location specific P&amp;Ls to uncover true profitability.</p>
</li>
<li data-start="427" data-end="538">
<p data-start="429" data-end="538"><strong data-start="429" data-end="455">Beyond the Tax Return:</strong> The difference between reactive tax prep and proactive, year round tax planning.</p>
</li>
<li data-start="539" data-end="648">
<p data-start="541" data-end="648"><strong data-start="541" data-end="565">The Pain-Free Pivot:</strong> Why switching accounting firms is faster and easier than most shop owners think.</p>
</li>
<li data-start="649" data-end="747">
<p data-start="651" data-end="747"><strong data-start="651" data-end="682">Asking the Right Questions:</strong> How to evaluate a CPA beyond basic bookkeeping and tax filing.</p>
</li>
<li data-start="748" data-end="848"><strong data-start="851" data-end="877">Selling Understanding:</strong> Building a relationship based financial strategy, not just reports and numbers.</li>
<li data-start="960" data-end="1047" data-is-last-node="">
<p data-start="962" data-end="1047" data-is-last-node=""><strong data-start="962" data-end="986">The Status Quo Trap:</strong> How ignoring your numbers leads to avoidable financial pain.</p>
</li>
</ul>
<p data-start="1667" data-end="1885" data-is-last-node="" data-is-only-node="">Liz Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Previous episode <a href="https://remarkableresults.biz/?s=keith+perkins" target="_blank" rel="noopener">HERE</a>.</p>
<p data-start="1667" data-end="1885" data-is-last-node="" data-is-only-node="">Hunt Demarest, CPA, <a href="https://paarmelis.com/" target="_blank" rel="noopener">Paar Melis and Associates</a>, <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener">Business by the Numbers Podcast</a></p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>&#8211; Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>&#8211; Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>&#8211; Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>&#8211; Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>&#8211; Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>&#8211; Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>&#8211; Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>&#8211; Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>&#8211; Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>&#8211; All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>&#8211; Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>&#8211; Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>&#8211; Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/7b556069-c0e3-43cd-95c8-4a7542c768b9/THA-480-liz-perkins-hunt-demarest.mp3" length="47563514" type="audio/mpeg" />

			</item>
		<item>
		<title>Building a Foundation to Prevent Employee Turnover [THA 461]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a461/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 28 Nov 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a459/</guid>

					<description><![CDATA[Craig Noel, Nicole Bennecoff, and Brad Updegraff share actionable strategies for reducing turnover and creating workplaces where employees genuinely want to stay. Their discussion focuses on hiring for culture, adapting to generational expectations around flexibility, and investing personally in the people who make the business run.

Turnover Prevention Starts in the Interview

Preventing turnover begins long before a new hire steps into the shop. The panel emphasized hiring for culture above all—seeking candidates who align with the organization’s values and want to contribute to its long-term success.

Key hiring insights:

Culture Fit Over Experience: Skills can be taught; mindset cannot.

Process Buy-In: Especially with experienced technicians, owners must clearly communicate that systems are established and expected to be followed. A growth mindset is crucial.

Onboarding &#038; Accountability: Culture discussions start on day one. Many shops rely on a 30–60 day check-in period and a 90-day probation window to evaluate behavior, process adoption, and overall fit.

Retention Is Personal

Retention isn’t one-size-fits-all. Owners must prioritize people and culture over production, recognizing that different employees are motivated by different things.

Personalized retention strategies:

Emotional &#038; Financial Support: Small gestures—like a quick text of appreciation or helping a young technician with a bill—can make a big difference.

Flexibility &#038; Work-Life Balance: Today’s workforce highly values family and personal time. Supporting employees during life moments becomes part of the shop’s culture.

The Collective Mindset: Including employees in the shop’s vision builds loyalty. Asking why they stay—or what might cause them to leave—helps uncover individual needs.

Meaningful recognition practices:

Use the Language of Careers: Refer to the industry as a career, not just a job or trade.

Badges of Honor: Display certifications, achievements, and bios where customers can see them, reinforcing pride and professionalism.

Internal Recognition Systems: Performance teams, quarterly newsletters, and other internal celebrations highlight personal and professional wins.

Managing Departures With Grace

Not all turnover is negative. The panel stressed that when separations happen, they should be handled with empathy, effort, and transparency.

Remaining staff notice—and appreciate—when leadership goes above and beyond before making a final decision.

Often, those who leave for “greener pastures” return, recognizing the strength of the original culture.

Preventing turnover means recognizing that every employee is a unique engine with distinct needs and motivations. The owner becomes the “maestro,” creating a workplace where communication is open, recognition is part of daily life, expectations are clear, and culture serves as the foundation.

A strong culture doesn’t just retain people—it grows them.
remarkableresults.biz/a461]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/6302cca2-ecdc-46ff-a6b2-7838603906f2"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/rel2xEvqrTs" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="56" data-end="390">Craig Noel, Nicole Bennecoff, and Brad Updegraff share actionable strategies for reducing turnover and creating workplaces where employees genuinely want to stay. Their discussion focuses on hiring for culture, adapting to generational expectations around flexibility, and investing personally in the people who make the business run.</p>
<p data-start="392" data-end="443"><strong data-start="396" data-end="443">Turnover Prevention Starts in the Interview</strong></p>
<p data-start="444" data-end="673">Preventing turnover begins long before a new hire steps into the shop. The panel emphasized hiring for culture above all—seeking candidates who align with the organization’s values and want to contribute to its long-term success.</p>
<p data-start="675" data-end="699"><strong data-start="675" data-end="699">Key hiring insights:</strong></p>
<ul data-start="700" data-end="1165">
<li data-start="700" data-end="774">
<p data-start="702" data-end="774"><strong data-start="702" data-end="734">Culture Fit Over Experience:</strong> Skills can be taught; mindset cannot.</p>
</li>
<li data-start="775" data-end="958">
<p data-start="777" data-end="958"><strong data-start="777" data-end="796">Process Buy-In:</strong> Especially with experienced technicians, owners must clearly communicate that systems are established and expected to be followed. A growth mindset is crucial.</p>
</li>
<li data-start="959" data-end="1165">
<p data-start="961" data-end="1165"><strong data-start="961" data-end="993">Onboarding &amp; Accountability:</strong> Culture discussions start on day one. Many shops rely on a 30–60 day check-in period and a 90-day probation window to evaluate behavior, process adoption, and overall fit.</p>
</li>
</ul>
<p data-start="1167" data-end="1196"><strong data-start="1171" data-end="1196">Retention Is Personal</strong></p>
<p data-start="1197" data-end="1362">Retention isn’t one-size-fits-all. Owners must prioritize people and culture over production, recognizing that different employees are motivated by different things.</p>
<p data-start="1364" data-end="1402"><strong data-start="1364" data-end="1402">Personalized retention strategies:</strong></p>
<ul data-start="1403" data-end="1909">
<li data-start="1403" data-end="1559">
<p data-start="1405" data-end="1559"><strong data-start="1405" data-end="1439">Emotional &amp; Financial Support:</strong> Small gestures—like a quick text of appreciation or helping a young technician with a bill—can make a big difference.</p>
</li>
<li data-start="1560" data-end="1735">
<p data-start="1562" data-end="1735"><strong data-start="1562" data-end="1598">Flexibility &amp; Work-Life Balance:</strong> Today’s workforce highly values family and personal time. Supporting employees during life moments becomes part of the shop’s culture.</p>
</li>
<li data-start="1736" data-end="1909">
<p data-start="1738" data-end="1909"><strong data-start="1738" data-end="1765">The Collective Mindset:</strong> Including employees in the shop’s vision builds loyalty. Asking why they stay—or what might cause them to leave—helps uncover individual needs.</p>
</li>
</ul>
<p data-start="2065" data-end="2102"><strong data-start="2065" data-end="2102">Meaningful recognition practices:</strong></p>
<ul data-start="2103" data-end="2492">
<li data-start="2103" data-end="2199">
<p data-start="2105" data-end="2199"><strong data-start="2105" data-end="2137">Use the Language of Careers:</strong> Refer to the industry as a career, not just a job or trade.</p>
</li>
<li data-start="2200" data-end="2340">
<p data-start="2202" data-end="2340"><strong data-start="2202" data-end="2222">Badges of Honor:</strong> Display certifications, achievements, and bios where customers can see them, reinforcing pride and professionalism.</p>
</li>
<li data-start="2341" data-end="2492">
<p data-start="2343" data-end="2492"><strong data-start="2343" data-end="2376">Internal Recognition Systems:</strong> Performance teams, quarterly newsletters, and other internal celebrations highlight personal and professional wins.</p>
</li>
</ul>
<p data-start="2494" data-end="2532"><strong data-start="2498" data-end="2532">Managing Departures With Grace</strong></p>
<p data-start="2533" data-end="2674">Not all turnover is negative. The panel stressed that when separations happen, they should be handled with empathy, effort, and transparency.</p>
<ul data-start="2676" data-end="2893">
<li data-start="2676" data-end="2787">
<p data-start="2678" data-end="2787">Remaining staff notice—and appreciate—when leadership goes above and beyond before making a final decision.</p>
</li>
<li data-start="2788" data-end="2893">
<p data-start="2790" data-end="2893">Often, those who leave for “greener pastures” return, recognizing the strength of the original culture.</p>
</li>
</ul>
<p data-start="2900" data-end="3193">Preventing turnover means recognizing that every employee is a unique engine with distinct needs and motivations. The owner becomes the “maestro,” creating a workplace where communication is open, recognition is part of daily life, expectations are clear, and culture serves as the foundation.</p>
<p data-start="3195" data-end="3253" data-is-last-node="" data-is-only-node="">A strong culture doesn’t just retain people—it grows them.</p>
<p data-start="3195" data-end="3253" data-is-last-node="" data-is-only-node="">Craig Noel, <a href="https://www.sunautomotive.com/" target="_blank" rel="noopener">Sun Automotive</a>, Springfield, OR. Listen to Craig’s previous episodes <a href="https://remarkableresults.biz/?s=%22craig+noel%22" target="_blank" rel="noopener">HERE</a></p>
<p data-start="3195" data-end="3253" data-is-last-node="" data-is-only-node="">Nichole Bennecoff, <a href="https://www.empowerautomotivetc.com/" target="_blank" rel="noopener">Empower Automotive</a>, Traverse City, MI. Nichole’s previous episodes <a href="https://remarkableresults.biz/?s=%22bennecoff%22" target="_blank" rel="noopener">HERE</a></p>
<p data-start="3195" data-end="3253" data-is-last-node="" data-is-only-node="">Brad Updegraff, <a href="https://davesultimateautomotive.com/" target="_blank" rel="noopener">Dave’s Ultimate Automotive</a>, 6 locations, Austin, TX. Brad’s previous episodes <a href="https://remarkableresults.biz/?s=updegraff">HERE.</a></p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>&#8211; Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>&#8211; Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>&#8211; Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>&#8211; Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>&#8211; Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>&#8211; Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>&#8211; Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>&#8211; Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>&#8211; Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>&#8211; All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>&#8211; Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>&#8211; Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>&#8211; Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/4f402321-9ad7-43a5-818e-ba00842c57da/THA-461-preventing-turnover.mp3" length="67776632" type="audio/mpeg" />

			</item>
		<item>
		<title>The Everyday Educator: How Leaders Reinforce Learning [THA 458]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a458/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 07 Nov 2025 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a456/</guid>

					<description><![CDATA[David Boyes, CEO of Today’s Class, and Lola Schmidt, Schmidt Auto Care, explore how short, personalized, and gamified training is transforming team development in the automotive industry.

The discussion centers on how Today’s Class delivers 3–5 minute, mobile-friendly training sessions that fit seamlessly into daily shop routines, often completed right after morning huddles. This consistent “daily drip” of learning minimizes workflow disruption while fostering a culture of continuous growth.

Gamification drives engagement through points, badges, and friendly competition, sparking team conversations and collaboration. Shops like Schmidt Auto Care have seen measurable improvements in technical knowledge, such as increased proficiency in brake systems, wheel alignment, and HVAC performance.

Lola shares how her team’s enthusiasm for competition has built deeper learning habits, while David explains how the platform’s data-driven insights help shop leaders identify knowledge gaps, coach effectively, and make smarter business decisions from equipment investments to targeted, hands-on training.

The takeaway: Small, consistent, and data-informed training can create powerful results, driving engagement, improving technical skills, and strengthening both team and business performance.
remarkableresults.biz/a458]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/41033799-7268-4569-bbb0-60ab7cbf35b8"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/fCvwy1IJI8g" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="59" data-end="308">David Boyes, CEO of Today’s Class, and Lola Schmidt, Schmidt Auto Care, explore how short, personalized, and gamified training is transforming team development in the automotive industry.</p>
<p data-start="310" data-end="623">The discussion centers on how Today’s Class delivers 3–5 minute, mobile-friendly training sessions that fit seamlessly into daily shop routines, often completed right after morning huddles. This consistent “daily drip” of learning minimizes workflow disruption while fostering a culture of continuous growth.</p>
<p data-start="625" data-end="984">Gamification drives engagement through points, badges, and friendly competition, sparking team conversations and collaboration. Shops like Schmidt Auto Care have seen measurable improvements in technical knowledge, such as increased proficiency in brake systems, wheel alignment, and HVAC performance.</p>
<p data-start="986" data-end="1297">Lola shares how her team’s enthusiasm for competition has built deeper learning habits, while David explains how the platform’s data-driven insights help shop leaders identify knowledge gaps, coach effectively, and make smarter business decisions from equipment investments to targeted, hands-on training.</p>
<p data-start="1299" data-end="1492" data-is-last-node="" data-is-only-node="">The takeaway: Small, consistent, and data-informed training can create powerful results, driving engagement, improving technical skills, and strengthening both team and business performance.</p>
<p data-start="1299" data-end="1492" data-is-last-node="" data-is-only-node="">David Boyes, President of <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">‘Today’s Class” </a> David’s previous episodes <a href="https://remarkableresults.biz/?s=boyes" target="_blank" rel="noopener">HERE</a></p>
<p data-start="1299" data-end="1492" data-is-last-node="" data-is-only-node="">Lauralee/Lola Schmidt, <a href="https://www.schmidtautocare.com/" target="_blank" rel="noopener">Schmidt Auto Care</a>, Springboro, OH</p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
<p><strong>Connect with the Podcast:</strong></p>
<ul>
<li>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/">https://automotiverepairpodcastnetwork.com/ </a></li>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Follow on X: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener noreferrer">https://twitter.com/RResultsBiz</a></li>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/dac796b9-9b51-4af7-a346-b7f6acf2ab1a/THA-458-todays-class.mp3" length="65557572" type="audio/mpeg" />

			</item>
		<item>
		<title>Feelings Don’t Fix Cars: Action Over Emotion in Shop Leadership [RR 1063]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1063/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 28 Oct 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1062/</guid>

					<description><![CDATA[Tonnika Haynes, owner of Brown’s Automotive in Chapel Hill, North Carolina—a family business founded by her father, William Brown, in 1980—joins us for a conversation recorded live at the ASTA Conference in Raleigh, NC. Together, we explore the powerful and defining mentorship that shaped both her leadership and her legacy.

Tonnika shares that she never worked for her “dad,” she worked for William Brown, the business leader. That separation became clear when, early in her ownership, she faced her first major crisis: losing a key employee.

When she called her father for guidance, it wasn’t “Dad” who picked up; it was William Brown. His advice was blunt but transformative. Instead of sympathy, he challenged her: “What would you do if they got hit by a bus?  You can’t sit in it, move forward.”

It was a defining moment that taught her the importance of separating emotion from action. As William often reminded her:

“We don’t have time for feelings right now. We have time for fact and action.”
“Feelings don’t fix cars. Facts and movement fix cars.”

This heartfelt episode highlights the power of tough love, mentorship, and maintaining emotional discipline in business. Tonnika's story is a testament to how strong roots and even stronger lessons can prepare the next generation to lead with both heart and backbone.

remarkableresults.biz/e1063]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/cdb26b7c-8225-4ca7-bd12-63e24dd6d7e7"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><a href="https://youtu.be/z5nLZ4pyovU" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p>Tonnika Haynes, owner of Brown’s Automotive in Chapel Hill, North Carolina—a family business founded by her father, William Brown, in 1980—joins us for a conversation recorded live at the ASTA Conference in Raleigh, NC. Together, we explore the powerful and defining mentorship that shaped both her leadership and her legacy.</p>
<p>Tonnika shares that she never worked for her “dad,” she worked for William Brown, the business leader. That separation became clear when, early in her ownership, she faced her first major crisis: losing a key employee.</p>
<p>When she called her father for guidance, it wasn’t “Dad” who picked up; it was <em data-start="892" data-end="907">William Brown</em>. His advice was blunt but transformative. Instead of sympathy, he challenged her: “What would you do if they got hit by a bus?  You can’t sit in it, move forward.”</p>
<p>It was a defining moment that taught her the importance of separating emotion from action. As William often reminded her:</p>
<ul data-start="1238" data-end="1380">
<li data-start="1238" data-end="1320">“We don’t have time for feelings right now. We have time for fact and action.”</li>
<li data-start="1321" data-end="1380">“Feelings don’t fix cars. Facts and movement fix cars.”</li>
</ul>
<p>This heartfelt episode highlights the power of tough love, mentorship, and maintaining emotional discipline in business. Tonnika&#8217;s story is a testament to how strong roots and even stronger lessons can prepare the next generation to lead with both heart and backbone.</p>
<p>Tonnika Haynes, <a href="https://browns-automotive.com/" target="_blank" rel="noopener">Browns Automotive</a>, Chapel Hill, NC</p>
<p><a href="https://astausa.org/pages/asta-expo" target="_blank" rel="noopener">https://astausa.org/pages/asta-expo</a></p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<ul>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></li>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></li>
<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></li>
<li>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
<p><img loading="lazy" decoding="async" class=" wp-image-40058 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="720" height="120" srcset="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1-300x50.png 300w" sizes="(max-width: 720px) 100vw, 720px" /><br />
<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-44950 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="624" height="468" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/b6be22ce-aa8c-4bad-b57b-733259ecfdf8/RR-1063-tonnika-haynes.mp3" length="59142382" type="audio/mpeg" />

			</item>
		<item>
		<title>The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a444/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 01 Aug 2025 05:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a443/</guid>

					<description><![CDATA[Camp D.R.I.V.E., (Determination, Resourcefulness, Vision, Enthusiasm) created by Weston and Tenise Chapman of Black Hills Tire, is a powerful hands-on initiative that introduces kids aged 12–15 to the world of automotive technology. Now in its third year, this two-day experience puts young participants in the driver’s seat—changing tires, doing oil changes, welding, and more—across interactive stations. Camp D.R.I.V.E. is changing perceptions about the industry by showcasing its technical, creative, and rewarding sides. The conversation also explores the program’s community impact and offers practical tips for other shops looking to launch something similar, including how to manage costs, secure insurance, and collaborate with local partners.
remarkableresults.biz/a444]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/cd9aa967-85c6-49c1-83ea-0c0d8a75e872"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<div id="message-list_1749083725.786549" class="c-virtual_list__item" role="listitem" data-qa="virtual-list-item" data-item-key="1749083725.786549">
<div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" role="presentation" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false">
<div class="c-message_kit__hover" role="document" data-qa-hover="true">
<div class="c-message_kit__actions c-message_kit__actions--default">
<div class="c-message_kit__gutter">
<div class="c-message_kit__gutter__right" role="presentation" data-qa="message_content">
<div class="c-message_kit__blocks c-message_kit__blocks--rich_text">
<div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text">
<div class="p-block_kit_renderer" data-qa="block-kit-renderer">
<div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first">
<div class="p-rich_text_block" dir="auto">
<div class="p-rich_text_section">
<div class="text-lg pt-4 text-left prose-lg rounded-xl lg:px-0 max-h-[500px] overflow-auto">
<article class="text-token-text-primary w-full focus:outline-none scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-testid="conversation-turn-81" data-scroll-anchor="true" data-turn="assistant">
<div class="text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)">
<div class="[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex max-w-full flex-col grow">
<div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="b9a66829-e4e6-45a0-8555-32da83e038db" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose dark:prose-invert w-full break-words dark">
<p data-start="0" data-end="717" data-is-last-node="" data-is-only-node="">Camp D.R.I.V.E., (Determination, Resourcefulness, Vision, Enthusiasm) created by Weston and Tenise Chapman of Black Hills Tire, is a powerful hands-on initiative that introduces kids aged 12–15 to the world of automotive technology. Now in its third year, this two-day experience puts young participants in the driver’s seat—changing tires, doing oil changes, welding, and more—across interactive stations. Camp D.R.I.V.E. is changing perceptions about the industry by showcasing its technical, creative, and rewarding sides. The conversation also explores the program’s community impact and offers practical tips for other shops looking to launch something similar, including how to manage costs, secure insurance, and collaborate with local partners.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</article>
<div class="pointer-events-none h-px w-px" aria-hidden="true" data-edge="true">Tenise and Weston Chapman, <a href="https://www.blackhillstire.com/" target="_blank" rel="noopener noreferrer">Black Hills Tire</a>, Rapid City, SD. Listen to previous episodes <a href="https://remarkableresults.biz/?s=chapman" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p data-start="0" data-end="264">Show Notes:</p>
<ul>
<li><a href="https://youtu.be/t26wpEjm13M" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><a href="https://www.campdrivebht.com/" target="_blank" rel="noopener"><strong>https://www.campdrivebht.com/</strong></a></li>
<li><strong>Introduction (00:00:00)</strong></li>
<li><strong>Camp D.R.I.V.E. Overview and Growth (00:01:01)</strong></li>
<li><strong>Camp Structure and Sessions (00:02:44)</strong></li>
<li><strong>Community Involvement and Impact (00:04:10)</strong></li>
<li><strong>Changing Perceptions and Early Success Stories (00:05:44)</strong></li>
<li><strong>Starting Small: First Year Reflections (00:07:09)</strong></li>
<li><strong>Partnerships and Resource Sharing (00:08:02)</strong></li>
<li><strong>Parental Involvement and Mindset Shift (00:09:01)</strong> T</li>
<li><strong>Dane’s Introduction and Experience (00:09:37)</strong></li>
<li><strong>Learning and Hands-On Experience (00:10:46)</strong></li>
<li><strong>Personal Growth and Community Influence (00:13:04)</strong></li>
<li><strong>Future Plans and Technical Education (00:13:46)</strong></li>
<li><strong>Favorite Camp Stations and Fundamentals (00:14:36)</strong></li>
<li><strong>Complexity of Modern Vehicles (00:15:56)</strong></li>
<li><strong>Media Coverage and Community Recognition (00:19:04)</strong></li>
<li><strong>Camp Drive Planning and Logistics (00:21:20)</strong></li>
<li><strong>Insurance and Liability Considerations (00:22:15)</strong></li>
<li><strong>Content Development and Dry Run (00:24:11)</strong></li>
<li><strong>Promotion and Registration Process (00:27:03)</strong></li>
<li><strong>Financial Investment and Community ROI (00:28:06)</strong></li>
<li><strong>Vendor Support and Sponsorships (00:29:23)</strong></li>
<li><strong>Video Production and Social Media (00:30:43)</strong></li>
<li><strong>Encouragement for Industry Involvement (00:31:22)</strong></li>
<li><strong>Dane’s Persistence and Success Story (00:32:49)</strong></li>
<li><strong>Call to Action for Industry Engagement (00:33:45)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<ul>
<li>The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></li>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Follow on X: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener noreferrer">https://twitter.com/RResultsBiz</a></li>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></li>
<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></li>
<li><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></li>
</ul>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/9c02427f-1318-4f86-b334-f4bd7f8e0ceb/THA-444-camp-drive-2025-update.mp3" length="50805193" type="audio/mpeg" />

			</item>
		<item>
		<title>Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a443/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 25 Jul 2025 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a442/</guid>

					<description><![CDATA[This episode features Brakes for Breasts co-founders Leigh Anne Best and Laura Frank, along with Cleveland Clinic researcher Dr. Justin Johnson, as they celebrate the automotive industry’s role in raising over $2 million for breast cancer vaccine research. They share the initiative’s grassroots beginnings, its 100% donation to research model, and provide an update on the vaccine’s progress, highlighting the completion of Phase One trials and the upcoming launch of Phase Two.

A key highlight of the campaign: During October, independent auto repair shops across the U.S. offer free brake pads to customers. For every brake service performed, the customer receives their brake pads at no cost and only pays for labor and other parts. In turn, each participating shop donates 10% of the brake service total to the Cleveland Clinic Breast Cancer Vaccine Research Fund.

The episode also shares the inspiring story of Jennifer Davis, the first vaccine recipient, and encourages more shops to get involved in this unique, community driven fundraising effort that’s helping fuel groundbreaking research
remarkableresults.biz/a443]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/1d8c92d7-fdc3-4722-8370-9b2bf3a87388"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<div id="message-list_1749083725.786549" class="c-virtual_list__item" role="listitem" data-qa="virtual-list-item" data-item-key="1749083725.786549">
<div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" role="presentation" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false">
<div class="c-message_kit__hover" role="document" data-qa-hover="true">
<div class="c-message_kit__actions c-message_kit__actions--default">
<div class="c-message_kit__gutter">
<div class="c-message_kit__gutter__right" role="presentation" data-qa="message_content">
<div class="c-message_kit__blocks c-message_kit__blocks--rich_text">
<div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text">
<div class="p-block_kit_renderer" data-qa="block-kit-renderer">
<div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first">
<div class="p-rich_text_block" dir="auto">
<div class="p-rich_text_section">
<div class="text-lg pt-4 text-left prose-lg rounded-xl lg:px-0 max-h-[500px] overflow-auto">
<p data-start="0" data-end="361">This episode features Brakes for Breasts co-founders Leigh Anne Best and Laura Frank, along with Cleveland Clinic researcher Dr. Justin Johnson, as they celebrate the automotive industry’s role in raising over $2 million for breast cancer vaccine research. They share the initiative’s grassroots beginnings, its 100% donation to research model, and provide an update on the vaccine’s progress, highlighting the completion of Phase One trials and the upcoming launch of Phase Two.</p>
<p data-start="0" data-end="361">A key highlight of the campaign: During October, independent auto repair shops across the U.S. offer free brake pads to customers. For every brake service performed, the customer receives their brake pads at no cost and only pays for labor and other parts. In turn, each participating shop donates 10% of the brake service total to the Cleveland Clinic Breast Cancer Vaccine Research Fund.</p>
<p data-start="0" data-end="361">The episode also shares the inspiring story of Jennifer Davis, the first vaccine recipient, and encourages more shops to get involved in this unique, community driven fundraising effort that’s helping fuel groundbreaking research.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p data-start="0" data-end="264">Show Notes:</p>
<ul>
<li><a href="https://youtu.be/F3YEVecoJGQ" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111]: <a href="https://remarkableresults.biz/remarkable-results-radio-podcast/cc111/" target="_blank" rel="noopener">https://remarkableresults.biz/remarkable-results-radio-podcast/cc111/</a></strong></li>
<li><strong>Introduction (00:00:00)</strong></li>
<li><strong>Celebrating the $2 Million Milestone (00:03:08)</strong></li>
<li><strong>Origin Story of Breaks for Breasts (00:03:46)</strong></li>
<li><strong>Connection to Cleveland Clinic and Dr. Tuohy (00:06:01)</strong></li>
<li><strong>Personal Motivations for Founding (00:06:55)</strong></li>
<li><strong>Industry Call to Action and Broader Impact (00:07:31)</strong></li>
<li><strong>Expanding Research Beyond Breast Cancer (00:10:09)</strong></li>
<li><strong>Clinical Trials Overview: Phase One (00:12:14)</strong></li>
<li><strong>Clinical Trials: Phase Two and Three Plans (00:14:08)</strong></li>
<li><strong>How Research Funding Works at Cleveland Clinic (00:19:42)</strong></li>
<li><strong>2024 Check Presentation and Fundraising Impact (00:21:03)</strong></li>
<li><strong>Jennifer Davis: The First Clinical Trial Patient (00:23:38)</strong></li>
<li><strong>Hope and Realistic Expectations for the Vaccine (00:29:06)</strong></li>
<li><strong>How Shops Can Get Involved and Marketing Resources (00:32:02)</strong></li>
<li><strong>Encouragement for Year-Round Support (00:34:56)</strong></li>
<li><strong>Final Reflections and Call to Action (00:36:02)</strong></li>
<li><strong>Importance of Philanthropy and Community Involvement (00:38:39)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<ul>
<li>The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></li>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Follow on X: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener noreferrer">https://twitter.com/RResultsBiz</a></li>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></li>
<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></li>
<li><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></li>
</ul>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/6914e62d-c5f3-482c-a15d-ca0ccde54599/THA-443-B4B-2025.mp3" length="60359696" type="audio/mpeg" />

			</item>
		<item>
		<title>Women In NAPA (WIN): Building a Supportive Community [THA 441]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a441/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 11 Jul 2025 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a440/</guid>

					<description><![CDATA[This episode spotlights the launch of Women in NAPA (WIN), a new initiative created to celebrate NAPA’s 100th anniversary by empowering women throughout the NAPA family, including shop owners, technicians, warehouse employees, sales team, and corporate team members alike. WIN provides a dedicated networking platform and distinctive “bolt bracelets” to cultivate connections and community. The discussion explores the unique challenges women face in the male-dominated automotive industry, emphasizing the value of mentorship, training, and representation. WIN also aims to inspire the next generation, supporting recruitment efforts and promoting diversity across the industry. With a focus on professional growth, personal development, and work-life balance, the program aspires to help women learn, lead, and thrive. 
remarkableresults.biz/a441]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/5b1d18ea-661f-48ea-a52e-7d504a55d2dc"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<div id="message-list_1749083725.786549" class="c-virtual_list__item" role="listitem" data-qa="virtual-list-item" data-item-key="1749083725.786549">
<div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" role="presentation" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false">
<div class="c-message_kit__hover" role="document" data-qa-hover="true">
<div class="c-message_kit__actions c-message_kit__actions--default">
<div class="c-message_kit__gutter">
<div class="c-message_kit__gutter__right" role="presentation" data-qa="message_content">
<div class="c-message_kit__blocks c-message_kit__blocks--rich_text">
<div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text">
<div class="p-block_kit_renderer" data-qa="block-kit-renderer">
<div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first">
<div class="p-rich_text_block" dir="auto">
<div class="p-rich_text_section">
<div class="text-lg pt-4 text-left prose-lg rounded-xl lg:px-0 max-h-[500px] overflow-auto">
<p data-start="86" data-end="478">This episode spotlights the launch of Women in NAPA (WIN), a new initiative created to celebrate NAPA’s 100th anniversary by empowering women throughout the NAPA family, including shop owners, technicians, warehouse employees, sales team, and corporate team members alike. WIN provides a dedicated networking platform and distinctive “bolt bracelets” to cultivate connections and community. The discussion explores the unique challenges women face in the male-dominated automotive industry, emphasizing the value of mentorship, training, and representation. WIN also aims to inspire the next generation, supporting recruitment efforts and promoting diversity across the industry. With a focus on professional growth, personal development, and work-life balance, the program aspires to help women learn, lead, and thrive.</p>
<p data-start="86" data-end="478">Lauren Briggs, Sales &amp; Marketing Director. <a href="https://member.napaautocare.com/Sign-In" target="_blank" rel="noopener">NAPA Auto Care</a>. Lauren&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=briggs" target="_blank" rel="noopener">HERE</a></p>
<p data-start="86" data-end="478">Aubrey Amborn, Director of Sales, <a href="https://www.netdriven.com/Digital-Marketing" target="_blank" rel="noopener">Net Driven</a></p>
<p data-start="86" data-end="478">Alberta Santistevan, Program Communications Manager</p>
<p data-start="86" data-end="478">Tammy Shoemaker, <a href="https://www.tinleyautorepair.com/" target="_blank" rel="noopener">Tinley Park Auto Repair</a>, Tinley Park, IL</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p data-start="0" data-end="264">Show Notes:</p>
<ul>
<li><a href="https://youtu.be/Yot_5z1aCbw" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://www.womeninnapa.com/" target="_blank" rel="noopener">https://www.womeninnapa.com/</a></strong></li>
<li><strong>Introduction (00:00:00)</strong></li>
<li><strong>Purpose and Launch of Women in NAPA (00:04:40)</strong></li>
<li><strong>Website and Membership Details (00:05:37)</strong></li>
<li><strong>Inclusivity and Target Audience (00:06:31)</strong></li>
<li><strong>Importance of Community and Support (00:08:00)</strong></li>
<li><strong>Program Origins and Leadership Support (00:11:43)</strong></li>
<li><strong>Young Talent and Team Culture (00:14:28)</strong></li>
<li><strong>The Leading Ladies and Symbolism of Bracelets (00:15:14)</strong></li>
<li><strong>Aubrey’s Perspective and Industry Evolution (00:16:05)</strong></li>
<li><strong>Encouraging Male Support and Industry Balance (00:18:32)</strong></li>
<li><strong>Women as Consumers and Breaking Stereotypes (00:19:21)</strong></li>
<li><strong>Work-Life Balance and Leadership Lessons (00:20:55)</strong></li>
<li><strong>Program Vision and Future Goals (00:22:52)</strong></li>
<li><strong>Continuous Education and Community Growth (00:25:11)</strong></li>
<li><strong>Hiring, Diversity, and Empowerment (00:28:07)</strong></li>
<li><strong>Overcoming Assumptions and Proving Knowledge (00:31:09)</strong></li>
<li><strong>Pop Culture and Leadership Inspiration (00:32:16)</strong></li>
<li><strong>Embracing Feminine Leadership (00:33:41)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<ul>
<li>The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></li>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Follow on X: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener noreferrer">https://twitter.com/RResultsBiz</a></li>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></li>
<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></li>
<li><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></li>
</ul>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/0c9f5018-5793-4246-a191-ba0bfd70e896/THA-441-WIN-women-in-NAPA.mp3" length="54542159" type="audio/mpeg" />

			</item>
		<item>
		<title>Selling Your Auto Repair Business: Lessons From An Owner’s Transition [RR 1042]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1042/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 03 Jun 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1041/</guid>

					<description><![CDATA[In this episode, Emily Chung, an automotive service technician with a background in psychology and business, shares her insightful journey of selling her auto repair shop. The discussion explores critical processes, motivations, and strategies for maintaining business continuity during ownership transitions. Emily emphasizes the importance of clear communication, involving staff in the sales process, and identifying key tasks and core processes that define the business's value. She offers practical advice for buyers and sellers, highlighting the need for thoughtful planning, understanding team dynamics, and managing change effectively. This episode is a must-listen for anyone considering buying or selling an automotive business.
remarkableresults.biz/e1042]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/1651b62f-fc21-4353-9cae-b70a44481ddd"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>In this episode, Emily Chung, an automotive service technician with a background in psychology and business, shares her insightful journey of selling her auto repair shop. The discussion explores critical processes, motivations, and strategies for maintaining business continuity during ownership transitions. Emily emphasizes the importance of clear communication, involving staff in the sales process, and identifying key tasks and core processes that define the business&#8217;s value. She offers practical advice for buyers and sellers, highlighting the need for thoughtful planning, understanding team dynamics, and managing change effectively. This episode is a must-listen for anyone considering buying or selling an automotive business.</p>
<p>Emily Chung, former owner of <a href="https://autoniche.ca/" target="_blank" rel="noopener">AutoNiche</a> in Markham, ON. Emily’s previous episodes <a href="https://remarkableresults.biz/?s=emily+chung" target="_blank" rel="noopener">HERE</a></p>
<p><strong>Show Notes</strong></p>
<ul>
<li><a href="https://youtu.be/WsCm7ZZVLGU" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Introduction to the Episode (00:00:00)</strong></li>
<li><strong>Transitioning Business Ownership (00:01:16)</strong></li>
<li><strong>The Decision to Sell (00:02:42)</strong></li>
<li><strong>Communicating with Employees (00:03:47)</strong></li>
<li><strong>Employee Reactions and Concerns (00:04:30)</strong></li>
<li><strong>Finalizing the Sale (00:06:13)</strong>.</li>
<li><strong>Maintaining Staff Morale (00:08:12)</strong></li>
<li><strong>Buyer’s Approach to Staff (00:09:55)</strong></li>
<li><strong>Understanding Employee Dynamics (00:10:35)</strong></li>
<li><strong>Cultural Fit in Business Transitions (00:11:30)</strong></li>
<li><strong>Non-Negotiable Processes (00:14:30)</strong></li>
<li><strong>Challenges for New Shop Owners (00:18:53)</strong></li>
<li><strong>Social Media Management (00:19:46)</strong></li>
<li><strong>Importance of Hands-On Transition (00:20:39)</strong></li>
<li><strong>Internal Succession Planning (00:21:40)</strong></li>
<li><strong>Learning Key Processes (00:22:04)</strong></li>
<li><strong>Change Management (00:22:53)</strong></li>
<li><strong>Understanding Business Culture (00:24:27)</strong></li>
<li><strong>Customer Engagement Strategies (00:25:01)</strong></li>
<li><strong>Planning for Business Sale (00:30:51)</strong></li>
<li><strong>Advice for Buyers and Sellers (00:31:10)</strong></li>
<li><strong>Understanding Business Growth (00:33:40)</strong></li>
</ul>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<ul>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></li>
<li>Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></li>
<li>Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></li>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></li>
<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img loading="lazy" decoding="async" class=" wp-image-40058 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="720" height="120" srcset="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1-300x50.png 300w" sizes="(max-width: 720px) 100vw, 720px" /><br />
<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/b9c8866c-87af-42bc-9a16-b373fc4d37f7/RR-1042-Emily-Chung.mp3" length="51358959" type="audio/mpeg" />

			</item>
		<item>
		<title>A Tale of Two Cities: From Affluent to Rural, Navigating Different Markets [RR 1040]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1040/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 20 May 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1039/</guid>

					<description><![CDATA[Kim Auernheimer shares insights from managing two shop locations in Brentwood and Monteagle, Tennessee, each with vastly different demographics and market dynamics. She dives into the unique challenges and strategies required to adapt to both environments, highlighting the importance of tailored marketing, community involvement, and a steadfast commitment to customer service and employee well-being. Kim’s story illustrates how strong leadership and adaptability can build a solid reputation across diverse markets.
remarkableresults.biz/e1040]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/fe9c35a7-c853-44f5-aa23-699de5f9301b"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS </strong></p>
<div class="et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_left et_pb_bg_layout_light">
<div class="et_pb_text_inner">
<p class="" data-start="0" data-end="391">Recorded at Vision Hi-Tech Training &amp; Expo, Kim Auernheimer shares insights from managing two shop locations in Brentwood and Monteagle, Tennessee, each with vastly different demographics and market dynamics. She dives into the unique challenges and strategies required to adapt to both environments, highlighting the importance of tailored marketing, community involvement, and a steadfast commitment to customer service and employee well-being. Kim’s story illustrates how strong leadership and adaptability can build a solid reputation across diverse markets.</p>
<p>Kim Auernheimer, <a href="https://mycsauto.com/" target="_blank" rel="noopener">CS Automotive</a>, 2 locations, TN. Listen to Kim’s Episodes <a href="https://remarkableresults.biz/?s=kim+auernheimer" target="_blank" rel="noopener">HERE</a>.</p>
</div>
</div>
<p><strong>Show Notes</strong></p>
<ul>
<li><a href="https://youtu.be/86ZSOxsLUlQ" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><b>Vision Hi-Tech Training &amp; Expo: <a href="https://visionkc.com/" target="_blank" rel="noopener">https://visionkc.com/</a></b></li>
<li><strong>Introduction to the Episode (00:00:00)</strong></li>
<li><strong>Personal Interaction with Marcus Lemonis (00:03:14)</strong></li>
<li><strong>Challenges in the Automotive Industry (00:05:10)</strong></li>
<li><strong>Analogy of Automotive and Medical Fields (00:06:27)</strong></li>
<li><strong>Three P&#8217;s of Business (00:08:31)</strong></li>
<li><strong>Market Differences: Tale of Two Cities (00:09:40)</strong></li>
<li><strong>Demographics and Market Understanding (00:11:02)</strong></li>
<li><strong>Adapting Strategies for Different Markets (00:15:35)</strong></li>
<li><strong>Customer Service Approach in Monteagle (00:16:34)</strong></li>
<li><strong>Community Engagement Strategies (00:20:06)</strong></li>
<li><strong>Challenges of Remote Management (00:21:00)</strong></li>
<li><strong>Marketing and Community Presence (00:22:00)</strong></li>
<li><strong>Geofencing Marketing Tactics (00:22:39)</strong></li>
<li><strong>Billboard Advertising Insights (00:24:04)</strong></li>
<li><strong>Reputation Management Challenges (00:28:06)</strong></li>
<li><strong>Building Customer Trust (00:29:56)</strong></li>
<li><strong>Employee and Customer Care Philosophy (00:32:47)</strong></li>
<li><strong>Business Name Evolution (00:33:28)</strong></li>
<li><strong>Customer Experience and Joy (00:36:07)</strong></li>
<li><strong>Upgrading Facilities for Service (00:36:29)</strong></li>
<li><strong>Importance of Cleanliness (00:38:03)</strong></li>
</ul>
<p><strong>Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://member.napaautocare.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignnone" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="726" height="121" /></a></p>
<p><img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /></p>
<p>&nbsp;</p>
<p><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/02919685-cfd7-443a-b4d4-636c0b20b37a/RR-1040-Kim-A-Vision-2025.mp3" length="57898179" type="audio/mpeg" />

			</item>
		<item>
		<title>Family Business Succession: A Generational Perspective [THA 421]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a421/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 21 Feb 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a420/</guid>

					<description><![CDATA[Explore the complexities of family succession in automotive businesses, featuring insights from a psychologist, a shop owner, and her father, who transitioned the business to her. The discussion covers topics such as defining roles, seeking professional guidance, addressing financial considerations, establishing boundaries, and the importance of a trusted, non-family advisor during the succession process. The conversation highlights the need for business owners to relinquish control, embrace change, and recognize the value of diverse perspectives in leadership.
remarkableresults.biz/a421]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/26dad285-e434-4142-9494-3574447efbc2"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<p>Explore the complexities of family succession in automotive businesses, featuring insights from a psychologist, a shop owner, and her father, who transitioned the business to her. The discussion covers topics such as defining roles, seeking professional guidance, addressing financial considerations, establishing boundaries, and the importance of a trusted, non-family advisor during the succession process. The conversation highlights the need for business owners to relinquish control, embrace change, and recognize the value of diverse perspectives in leadership.</p>
<p>Jessica Carrino, <a href="https://www.sparkstireandauto.com/" target="_blank" rel="noopener">Sparks Tire &amp; Auto</a>, St. Charles, MO. Jessica’s previous episodes <a href="https://remarkableresults.biz/?s=%22carrino%22" target="_blank" rel="noopener">HERE</a></p>
<p>Ron Tinner, COO, <a href="https://repairshopoftomorrow.com/" target="_blank" rel="noopener">Repair Shop of Tomorrow</a></p>
<p>Dr. David Weiman is the president of <a href="https://www.weimanconsulting.com/about-us/" target="_blank" rel="noopener">Weiman Consulting</a>, a leadership consulting firm in Philadelphia PA. Listen to David’s previous episodes <a href="https://remarkableresults.biz/?s=David+Weiman" target="_blank" rel="noopener">HERE</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/8OyS-vKGCRA" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Introduction to Family Succession (00:00:00)</strong></li>
<li><strong>Importance of Defined Roles (00:02:22)</strong></li>
<li><strong>Dr. Weiman&#8217;s Insights on Family Businesses (00:03:15)</strong></li>
<li><strong>Clarity in Decision-Making (00:06:02)</strong></li>
<li><strong>Ron Tinner&#8217;s Transition Story (00:07:29)</strong></li>
<li><strong>Jessica&#8217;s Initial Involvement (00:09:00)</strong></li>
<li><strong>Coaching Dynamics (00:10:21)</strong></li>
<li><strong>Jessica&#8217;s Greatest Challenge (00:11:07)</strong></li>
<li><strong>Motivating Gen Z Technicians (00:12:38)</strong></li>
<li><strong>Finding Young Technicians (00:15:59)</strong></li>
<li><strong>Challenges of Inheriting Staff (00:16:56)</strong></li>
<li><strong>Boundaries in Family Business (00:17:53)</strong></li>
<li><strong>Succession Planning Insights (00:20:01)</strong></li>
<li><strong>Role of Non-Family Advisors (00:21:08)</strong></li>
<li><strong>Identifying Successors (00:22:06)</strong></li>
<li><strong>Family Dynamics and Relief (00:24:06)</strong></li>
<li><strong>Financial Considerations in Succession (00:25:11)</strong></li>
<li><strong>Understanding Roles in Succession (00:25:26)</strong></li>
<li><strong>The Challenge of Letting Go (00:28:49)</strong></li>
<li><strong>Work-Life Balance for Owners (00:29:09)</strong></li>
<li><strong>Support and Learning from Failure (00:30:23)</strong></li>
<li><strong>Alignment of Values (00:31:24)</strong></li>
<li><strong>Understanding Communication Styles (00:33:14)</strong></li>
<li><strong>Transitioning Authority (00:35:30)</strong></li>
<li><strong>Succession Planning Insights (00:35:58)</strong></li>
<li><strong>Future Considerations (00:36:59)</strong></li>
<li><strong>Annual Succession Review (00:37:38)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on X: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener noreferrer">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<ul>
<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></li>
<li><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></li>
</ul>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/1362d1a3-76bd-469a-b169-cc890b4d98f4/THA-421-family-succession-with-dr-david.mp3" length="57187005" type="audio/mpeg" />

			</item>
		<item>
		<title>The Unstoppable Framework for Auto Shop Owners Part 5: Build a Resilient Mindset and Plan Ahead [RR 1027]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1027/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 18 Feb 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1026/</guid>

					<description><![CDATA[In the fifth installment of the "Unstoppable Framework for Auto Shop Owners" series, Maryann Croce, a coach from Small Biz Vantage, shares her expertise on building resilience and effective planning for automotive professionals. Maryann emphasizes the importance of a resilient mindset, proactive planning, and continuous improvement. She offers practical tips, such as creating contingency plans and regularly assessing business processes.
remarkableresults.biz/e1027]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/398d7605-154b-46f8-b826-d605e80cf813"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network</strong></p>
<p>In the fifth installment of the &#8220;Unstoppable Framework for Auto Shop Owners&#8221; series, Maryann Croce, a coach from Small Biz Vantage, shares her expertise on building resilience and effective planning for automotive professionals. Maryann emphasizes the importance of a resilient mindset, proactive planning, and continuous improvement. She offers practical tips, such as creating contingency plans and regularly assessing business processes.</p>
<p>Maryann Croce, <a href="http://smallbizvantage.com/" target="_blank" rel="noopener">Small Biz Vantage</a>. Maryann’s previous episodes <a href="https://remarkableresults.biz/?s=maryann+croce" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Show Notes</strong></p>
<ul>
<li><a href="https://youtu.be/eezHSoovAJc" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e997/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e1020/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1020/</a></strong></li>
<li><strong><a href="https://bit.ly/4epNO4N" target="_blank" rel="noopener">Here is the downloadable worksheet link:</a> <a href="https://bit.ly/4b0Qvtw" target="_blank" rel="noopener">https://bit.ly/4b0Qvtw</a></strong></li>
<li><strong>Welcome Maryann Croce (00:00:00)</strong></li>
<li><strong>Building a Resilient Mindset (00:02:34)</strong></li>
<li><strong>Embracing a Growth Mindset (00:04:25)</strong></li>
<li><strong>Continuous Improvement (00:11:11)</strong></li>
<li><strong>Creating Contingency Plans (00:12:27)</strong></li>
<li><strong>Planning for the Unexpected (00:16:33)</strong></li>
<li><strong>Daily Practices for Building Resilience (18:32)</strong></li>
<li><strong>Creating Daily Habits (19:08)</strong></li>
<li><strong>Importance of a Support Network (20:17)</strong></li>
<li><strong>Key Lessons from Previous Episodes (22:31)</strong></li>
<li><strong>Growth Mindset and Contingency Planning (23:49)</strong></li>
<li><strong>Emotional Awareness in Leadership (26:04)</strong></li>
<li><strong>Practical Application in Business (27:00)</strong></li>
<li><strong>Inclusivity in Learning (28:00)</strong></li>
<li><strong>Conclusion of the Series (29:04)</strong></li>
</ul>
<p><strong>Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p>Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative <a href="http://laborratetracker.com/" target="_blank" rel="noopener">http://LaborRateTracker.com</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://member.napaautocare.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignnone" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="726" height="121" /></a></p>
<p><img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /></p>
<p><img loading="lazy" decoding="async" class=" wp-image-42550 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></p>
<p><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/383b9118-42d2-4b36-8e45-6fbf824d1cde/RR-1027-Maryann-Croce-part-5.mp3" length="42936510" type="audio/mpeg" />

			</item>
		<item>
		<title>Unstoppable Framework for Auto Shop Owners Part 4: Stay Customer Focused and Flexible [RR 1020]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1020/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 31 Dec 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1020/</guid>

					<description><![CDATA[Join Maryann Croce in the fourth episode of the Unstoppable Framework for Auto Shop Owners series. Discover essential strategies for building trust, loyalty, and a thriving business by staying customer-focused and adaptable. Learn about gathering and acting on customer feedback, streamlining customer experiences, offering added services, building referral networks, and staying current with industry trends and training. 
remarkableresults.biz/e1020]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/96ae5d93-262d-4bb4-9a62-4ca444ca87eb"></iframe></div><p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Join Maryann Croce in the fourth episode of the Unstoppable Framework for Auto Shop Owners series. Discover essential strategies for building trust, loyalty, and a thriving business by staying customer-focused and adaptable. Learn about gathering and acting on customer feedback, streamlining customer experiences, offering added services, building referral networks, and staying current with industry trends and training.</p>
<p>Maryann Croce, <a href="http://smallbizvantage.com/" target="_blank" rel="noopener">Small Biz Vantage</a>. Maryann’s previous episodes <a href="https://remarkableresults.biz/?s=maryann+croce" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Show Notes</strong></p>
<ul>
<li><a href="https://youtu.be/48OBjq2k0BY" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><b>Here&#8217;s the downloadable worksheet link: </b><a href="https://bit.ly/3Yq4S4J"><b>https://bit.ly/3Yq4S4J</b></a></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e997/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/</a></strong></li>
<li><a href="https://macsmobileairclimate.org/" target="_blank" rel="noopener"><strong>MACS Training Event &amp; Trade Show, Jan 30 – Feb 1, Orlando, FL: https://macsmobileairclimate.org/</strong></a></li>
<li><strong>The Unstoppable Framework (00:00:41)</strong></li>
<li><strong>Part Four Overview (00:02:32)</strong></li>
<li><strong>Importance of Customer Feedback (00:03:22)</strong></li>
<li><strong>Client Story: Sarah&#8217;s Transformation (00:05:51)</strong></li>
<li><strong>Building Trust through Referrals (00:08:01)</strong></li>
<li><strong>Shifting Perspective on Complaints (00:09:32)</strong></li>
<li><strong>Customer Experience Walkthrough (00:10:27)</strong></li>
<li><strong>The Gallon of Paint Analogy (00:12:58)</strong></li>
<li><strong>Uplifting Shop Environment (00:13:53)</strong></li>
<li><strong>Attracting the Right Customers (00:14:53)</strong></li>
<li><strong>Staying Current with Training (00:16:07)</strong></li>
<li><strong>Communication Trends and Customer Preferences (00:17:01)</strong></li>
<li><strong>Practical Steps for Customer Focus (00:17:03)</strong></li>
<li><strong>Streamlining Customer Experience (00:18:27)</strong></li>
<li><strong>Building Referral Networks (00:19:43)</strong></li>
<li><strong>Staying Open to Change (00:19:46)</strong></li>
<li><strong>Thriving Through Change (00:20:25)</strong></li>
<li><strong>Reframing Negative Reviews (00:21:36)</strong></li>
<li><strong>Focus on Customer Training (00:24:07)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://member.napaautocare.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignnone" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="726" height="121" /></a></p>
<p><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/35e7b610-1da4-421e-af85-c22d67cece64/RR-1020-maryann-croce-unstoppable-part-4.mp3" length="37772832" type="audio/mpeg" />

			</item>
		<item>
		<title>Creating a Working Relationship: Balancing Professionalism and Personal Bonds [RR 1016]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1016/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 17 Dec 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1016/</guid>

					<description><![CDATA[Tune in to hear how mother-daughter duo Kathleen Callahan and Delaney Jarosik navigate their professional and personal lives and the valuable lessons they’ve learned along the way. 

This episode is a testament to the power of collaboration, mentorship, and the unique dynamics of a mother-daughter partnership in the business world. Whether you’re looking for professional insights, personal growth tips, or just a dose of inspiration, this conversation has something for everyone.
remarkableresults.biz/e1016]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/cb838829-fa69-478c-9f73-56e9b06efa16"></iframe></div><p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Tune in to hear how mother-daughter duo Kathleen Callahan and Delaney Jarosik navigate their professional and personal lives and the valuable lessons they’ve learned along the way.</p>
<p>This episode is a testament to the power of collaboration, mentorship, and the unique dynamics of a mother-daughter partnership in the business world. Whether you’re looking for professional insights, personal growth tips, or just a dose of inspiration, this conversation has something for everyone.</p>
<p>Kathleen Callahan, <a href="https://www.xpertechautorepair.com/" target="_blank" rel="noopener">Xpertech Auto Repair</a>, Englewood, FL. Kathleen&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=callahan" target="_blank" rel="noopener">HERE</a></p>
<p><strong>Show Notes</strong></p>
<ul>
<li><a href="https://youtu.be/O3mMdbkte8I" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><a href="https://macsmobileairclimate.org/" target="_blank" rel="noopener"><strong>MACS Training Event &amp; Trade Show, Jan 30 &#8211; Feb 1, Orlando, FL: https://macsmobileairclimate.org/</strong></a></li>
<li><strong>Keynote Speaker Experience (00:00:31)</strong></li>
<li><strong>Dynamic Working Relationship (00:01:04)</strong></li>
<li><strong>Organizational Skills (00:01:12)</strong></li>
<li><strong>Event Planning Insights (00:03:00)</strong></li>
<li><strong>Female Representation in Industry (00:04:14)</strong></li>
<li><strong>Interviewing CEOs (00:05:44)</strong></li>
<li><strong>Shopping Adventures (00:07:00)</strong></li>
<li><strong>Learning from Each Other (00:08:18)</strong></li>
<li><strong>Wardrobe Organization (00:09:22)</strong></li>
<li><strong>Mother-Daughter Mentorship (00:11:21)</strong></li>
<li><strong>Dressing for Success (00:14:52)</strong></li>
<li><strong>Work-Life Balance (00:15:52)</strong></li>
<li><strong>Reflection on Life Milestones (16:42)</strong></li>
<li><strong>Residual COVID Discussions (16:54)</strong></li>
<li><strong>Therapy and Self-Care (19:10)</strong></li>
<li><strong>Solo Vacation Experience (19:40)</strong></li>
<li><strong>Mother-Daughter Working Dynamics (20:58)</strong></li>
<li><strong>Surprise Birthday Party (22:10)</strong></li>
<li><strong>Superpowers of Joy and Incognito (24:14)</strong></li>
<li><strong>Communication Styles and Energy (25:51)</strong></li>
<li><strong>Public Speaking Aspirations (28:25)</strong></li>
<li><strong>Dynamic Duo Relationship (30:17)</strong></li>
<li><strong>Evolution of Working Together (31:48)</strong></li>
<li><strong>Naming Roombas (33:10)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a class="yt-core-attributed-string__link yt-core-attributed-string__link--call-to-action-color" href="https://rrtm.toastmastersclubs.org/directions.html" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://member.napaautocare.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignnone" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="726" height="121" /></a></p>
<p><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/ad83f650-0caf-4f57-a79c-5d7b6a950c70/RR-1016-kathleen-callahan-and-delaney-aapex-2024.mp3" length="49922562" type="audio/mpeg" />

			</item>
	</channel>
</rss>
