Why do talented automotive technicians leave the automotive industry, and what can shop owners do to keep them?

Host Carm Capriotto is joined by Technical Specialist Matt Fanslow and Technician Find CEO Chris Lawson to explore what it takes to attract, hire, and retain top talent in today’s automotive repair industry. The conversation examines industry professionalism, workplace culture, compensation, employee engagement, and proactive recruiting strategies that help shops become destinations for exceptional technicians.

What You’ll Learn

• Why elevating the image of automotive professionals is critical to attracting the next generation of talent
• The three primary reasons technicians leave shops: lack of respect, limited growth opportunities, and compensation concerns
• How financial transparency can build trust, ownership, and a stronger team culture
• The difference between a shop’s “official game” and its “shadow game,” and why understanding both matters
• Practical ways to gather meaningful employee feedback and turn ideas into action
• How leaders can remove obstacles that prevent technicians from finding joy and fulfillment in their work
• Why relationships with tool truck drivers can become a valuable recruiting resource
• How a shop’s appearance and reputation can influence whether top candidates choose to work there

Finding and keeping great technicians requires more than competitive pay. Shops that create a culture of respect, provide clear growth opportunities, communicate openly, and actively remove workplace frustrations are far more likely to attract and retain top performers. The most successful shop owners don’t wait for talent to find them, they intentionally build workplaces where skilled professionals want to stay and grow.

Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast: https://mattfanslow.captivate.fm/

Chris Lawson, TechnicianFind.Com. Listen to Chris’ other episodes HERE

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