RR 131: Don Smith from Elite Electronics
Mobile Diagnostics
Don Smith started installing stereo’s and alarms and had to learn how to fix the cars he was working on.
He now owns Elite Electronics, for the last 10 years, a mobile Automotive Electronics and Mechanical Solutions company.
Multiple Cities
With locations in six US cities the majority of his business is derived from collision shops. Elite Electronics will get called in for lack of manpower, lack of knowledge or not having the correct equipment to complete a job.
Company Culture Rules
Listen as Don shares how he came to purchase the business, his biggest challenges that are very different from a stationary concern. What each technicians most important tool is and the best advice he has every gotten. Don also drives home an important point on company culture, we’ve heard this many times in the past. He’ll tell you what qualities he looks for in hiring a new tech. And he shares the best advice he ever got regarding hiring and firing.
Expansion Plans
Don Smith also talks about the surprising work, that you would not expect, a mobile diagnostician to do, for collision shops. He also has expansion plans for this year and early 2017.
This episode is brought to you by Federal-Mogul Motorparts
and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust. For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com and fmgaragegurus.com
About the author, Carm Capriotto, AAP
Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.
Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.
As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.
Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!