RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

Edwin Hazzard is a business owner, mobile diagnostic tech, automotive instructor and currently, a contributing writer for Motor Age magazine and automotive service professional magazine and has been an auto tech since 1984.

Key Talking Points:

  • We interviewed at ASTE 2018 in Cary, NC where Edwin taught a few classes.
    • Sees a diverse age group in class.
    • Refreshing to see the commitment to give up their time to educate.
    • The techs who are coming to training want more of it..
  • 20 years as a mobile diagnostic tech in NY state and in South Carolina.
  • Four years as a trainer for Carquest Technical Institute.
  • Instructor for Ulster County in NY for high school Automotive Training.
  • Moved down south, continued being mobile diagnostics tech.
    • Also works part-time at a truck shop.
    • Contributing writer to Motor Age.
    • Spent a few years as an instructor for Carquest Technical Institute (CTI).
  • Daytime training is a trend that must happen.
  • ADAS is coming. Get in the know.
  • Don’t ever discount the tech specs on vehicles. You’ve got to read to be able to diagnose.
  • Passion for training.
    • Need to enjoy what you do for a living.
    • Sees diverse age group in classes.
    • “Don’t update, you evaporate” – Tech’s responsibility to get trained. Need to stay ahead of new technology, improve career and increase pay.
    • Cost of training is an investment.
  • Mobile tech
    • Needed because of lack of training/equipment in shops today.
    • Techs are skipping steps.
    • Will explain to tech after completed the fix on what was the problem was and how it got fixed- mini training session.

Resources Mentioned:

  • Thanks to Edwin Hazzard for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS’ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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This episode is brought to you by Federal-MogulMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.