RR 443: Jill Trotta – Survey Results – The Best and Worst Metro Cities for Car Repair

My guest is Jill Trotta. She is the Vice President for Industry Advocacy and Sales at RepairPal. We talked about the 2019 RepairPal survey that pointed out which metro cities are best for car repair. This is based on factors like average repair order, road quality, average labor rate among others.

The survey talked about the statistics and information about car repair. You will learn the best and the worst cities for repairs according to the survey. The survey also pointed out which cities are most affected by the technician shortage. Listen to Jill’s previous episodes HERE.

Key Talking Points

  • Best metro cities survey for car repair
    • Average repair order
    • Road quality
    • Average labor rate
    • Ratio registered cars to the number of mechanics
    • 55% of the score is the number of repair shop workers per car and labor rate
      • Are labor rates too low?
      • Lowest average repair bill- Dayton, Ohio
      • If a business wants to have the lowest labor rate it doesn’t help industry- have to charge for work and quality you’re offering
    • 30% labor rate
    • 30% repair invoice totals
  • Best city- Jacksonville, FL
    • 5 cities in the Carolina’s in the survey- average repair order low
  • Worst cities- 6 California cities in the top 10
    • Bad roads, high labor rate
  • Technician shortage- northern areas more affected

Link to the RepairPal 2019 Survey HERE

Talk soon,

 

 

 

Resources:

  • Thanks to Jill Trotta for her contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Link to RepairPal website HERE.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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The NAPA Insurance Center can help you with a variety of other insurance benefits too. For more information about The NAPA National Health Benefits program as well as all of the insurance benefits available to your AutoCare Center and your employees, visit the NAPA Benefits Center, at www.napabenefitscenter.com or call the NAPA Benefits Center at 844-627-2123.

 

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.