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Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside.

EPISODE TOPICS - LISTED BY MOST RECENT

Service Advisor Pay Plans [THA 301]

The Benefits of Purchasing EV’s For Tenured Technicians – Bill Nalu [RR 795]

Demeny Pollitt Lists Her Labor Rates and Menu Prices On Website [AW 130]

Leverage Your DVI and Drive More Revenue – Craig O’Neill [RR 794]

Dave Ramsey Financial Program [THA 300]

Google Reviews: New Value From the Words Used [RR 793]

“I Did Not Know!” – In the Bays with Tracy Capriotto [AW 129]

Is Your Business Drowning? – John Burkhauser [RR 792]

Differentiate with Video [THA 299]

Paul Scanner Danner: His Life, His Brand, His Impact [RR 791]

Inside Chapel Hill Tire: Empowering Employees and Branding [AW 128]

Transmissions and Training: Female Perspectives – Lorraine Klein and Tiffany Scherado [RR 790]

Technician Tools and Jocko [THA 298]

What We Can Learn From Our Dentist [RR 789]

We Built the Building, But the Building Built Us – Tara and Dan Topel [AW 127]

Reach for Help – Stay In Business – Chris Cotton [RR 788]

Onboarding New Team Members [THA 297]

A 12 Pack of Conference Rules – John Firm [RR 787]

Only 1st Class – Harry Whyte [AW 126]

A Plan To Solve The Technician Shortage [RR 786]

Climbing Out Of Despair [THA 296]

The Perfect Second Location – Greg Buckley [RR 785]

3 Shops In 1 – Travis Comfort [AW 125]

Practice What You Learn – G Truglia and Pete Meier [RR 784]

Preserving Your Reputation [THA 295]

Creating a Sticky Organization – Dr. Dave Weiman [RR 783]

Avocados and Automotive – Rena Rennebohm [AW 124]

Localized Training Trend [RR 782]

Right to Repair Update and a Trip to Washington [THA 294]

Customer Perceptions Part 3 – Bob Cooper and Chris Monroe [RR 781]

Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123]

Building a Reliable Mentor/Mentee Program – Marc Brune [RR 780]

What Should We Call DVI’s? [THA 293]

NAPA Focused on EV Tech, Tools and Parts – Susan Starnes [RR 779]

Satellite Location: Diamond in the Rough – Jorge Gilligan [AW 122]

Preparing For The Next Five Years [RR 778]

Brakes For Breasts 2022 Webathon for a Breast Cancer Vaccine [CC 108]

Why Speak to Fifth Graders? [THA 292]

Customer Perceptions: Part 2 – Bob Cooper and Darrin Barney [RR 777]

Maximizing Space and Efficiency – Bob Noreiga [AW 121]

Electric Vehicle Outlook with Derek Kaufman [RR 776]

Customer Amenities [THA 291]

Car Coach Reports with Lauren Fix [RR 775]

Big Success in a Small Town – Jeff Grassman [AW 120]

Mobile Air Climate Systems Association (MACS) – Peter Coll and Andy Fiffick [RR 774]

Numbers Don’t Lie, They Also Don’t Tell the Truth [THA 290]

Customer Perceptions Part 1 – Bob Cooper and Bill Greeno [RR 773]

Second Location: Opportunity Knocked – Andy Bizub [AW119]

“Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition” by Kay Miller [RR 772]

Flat Rate VS Salary Debate [THA 289]