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Where the Voices, Ideas and Insights that are Shaping the Future of the Automotive Aftermarket Reside.

EPISODE TOPICS - LISTED BY MOST RECENT

Growing Pains with Jim Shukys [AW 113]

How To Build Relationships with Students and Schools [RR 760]

The Extreme Value of a ‘SWOT’ for your Business [THA 283]

A Collective Think Tank – Marconi – Murphy – Morrill [RR 759]

You Need an Organizing Board – Discover Why with Jimmy Alauria [AW 112]

Do You Have a 40% Close Rate For Pre Scheduled Appointments? Brett Beachler [RR 758]

Incentive Pay Ideas for Technicians [THA 282]

4 Locations and Growing – Craig Popp [RR 757]

Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

Do You Have a Customer Avatar? – Daniel Griffith [RR 756]

Is Your Bathroom Like the Ritz Carlton? [THA 281]

Is Your Mission Statement Your Passion Statement? – Bill Greeno [RR 755]

Moving to a New Shop [AW 110]

Hairdresser Turned Shop Owner – Danielle Villa [RR 754]

ABC Technician: What Does It Mean? [THA 280]

Survey Says [RR 753]

Two Locations, One Campus [AW 109]

From Investment Banker to Shop Owner [RR 752]

Technician Mentoring [THA 279]

Motorist Assurance Program (MAP) [RR 751]

Process Driven: Stop Restarting Jobs [AW 108]

Surviving Two Store Openings During the Pandemic [RR 750]

The Value of Exit Interviews [THA 278]

The Many Roles Of The Shop Owner – Dr. Dave Weiman [RR 749]

Technician Time Management [AW 107]

The Lowest Price Shop Is Not Your Competitor – Reggie Stewart [RR 748]

Prepare for the Future [THA 277]

Google Reviews – Jimmy Lea [RR 747]

Being Focused Led to Dream Shop [AW 106]

From the Bays to the Classroom – Brandon Steckler [RR 746]

Build Your Labor Rate From The Ground Up [THA 276]

“You’re Not A Technician, You’re A Technical Expert” Aaron Becker [RR 745]

Anthony Williams Tribute

“Play Ball” Committed to Community [AW 105]

The Hardest Lessons to Learn – Kevin Eckler [RR 744]

Plan For Slow Times [THA 275]

“Vision, KC Is My Happy Place” [RR 743]

Power Panel: Internal Communication [CC 107]

Streamlining Processes with Brett Beachler [AW 104]

Growing? Is Another Shop In Your Future? – Greg Bunch [RR 742]

Details Matter [THA 274]

Wide Open Training Discussion with No Agenda [RR 741]

Adapt and Overcome with David Friend [AW 103]

Do Your Standards Align with Your Core Values [RR 740]

20 Group Peer Review [THA 273]

Women In Auto Care 2022 Conference – Tracy Capriotto [RR 739]

Growing Through Mergers and Acquisitions – Amanda Drake [AW 102]

Pay Attention To Your Health – Jerry Holcom [RR 738]

Ethics 101 [THA 272]

New Customer Orientation – Kevin Vaught [RR 737]