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Where the Voices, Ideas and Insights that are shaping the Future of the Automotive Aftermarket Reside

RR 387: In Praise of Our Trainers

12/11/2018
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FTR 023: Greg Buckley – Are We Pigeonholing Ourselves Into Just One Area Of Repair?

12/10/2018
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RR 386: Shop Talk 6 – Making it Work – Husband and Wife Partners

12/07/2018
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THA 096: Engaging Kids in the Automotive

12/05/2018
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RR 385: AAPEX 2018 – Driving the Aftermarket to be Ahead of the Curve

12/04/2018
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FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it.

12/03/2018
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RR 384: Women In Auto Care 2018 Honorees!

11/30/2018
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THA 095: Taking Good DVI Pictures

11/28/2018
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RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable

11/27/2018
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FTR 021: Do You Need a Mentor? Who In Your Life Can You Mentor?

11/26/2018
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RR 382: A Champion for Women in The Automotive Industry

11/23/2018
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THA 094: ASE – The Industry Credential and YOU!

11/21/2018
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RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks

11/20/2018
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FTR 020: The Automotive Aftermarket Must Decide To Charge for a Comprehensive Vehicle Inspection

11/19/2018
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RR 380: UNCOPYABLE. How To Create an Unfair Advantage Over Your Competition.

11/16/2018
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THA 093: How Not To Be a Micro Manager

11/14/2018
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RR 379: A Banker and a Master Tech Build a BMW Specialty Shop – Down Under

11/13/2018
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FTR 019: Kevin McClain Wants to Know Where Are You?

11/12/2018
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RR 378: John Passante – You Can’t Handle The Truth – The Power of Performance Reviews

11/09/2018
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THA 092: The Extreme Value of Shop Tours

11/07/2018
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RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

11/06/2018
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FTR 018: Kyle Holt – Will We Let Other Industries Poach our Technicians?

11/05/2018
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RR 376: The Undeniable Rise of Digital Vehicle Inspection (DVI)

11/02/2018
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THA 091: Workshop – Service Adviser Roleplay – Part 2

10/31/2018
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RR 375: Trained By Techs – Creating a Training Commitment Inside All Shops

10/30/2018
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FTR 017: Bob Pulverenti – Unite Our Associations To Create Strength In Numbers

10/29/2018
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RR 374: Shop Talk 6 – Change or Be Changed – Dean Bailey and Doug Rogers.

10/26/2018
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THA 090: Business Coaches Lab: Five Dysfunctions of a CEO

10/24/2018
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RR 373: Shop Talk 5 – Retired and Still Helping the Industry

10/23/2018
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FTR 016: Craig Van Batenburg offers Eight Critical Changes We Must Consider to Improve the Aftermarket

10/22/2018
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RR 372: Edwin Hazzard – Training is the Responsibility of the Technician

10/19/2018
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THA 089: Open Four, Five or Six Days a Week. You Decide.

10/17/2018
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RR 371: Technician Round Table at ASTE – Griffin-Reynolds-Steele

10/16/2018
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FTR 015: Barry Barrett – Do You Have The Right Customer?

10/15/2018
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RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!

10/12/2018
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THA 088: Everything I Did Wrong and What I Learned

10/10/2018
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RR 369: Patrick McHugh. Using a Scoreboard to Manage Shop Performance.

10/09/2018
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FTR 014: Bill Nalu wonders – Are You Willing To Be A Messenger For Our Industry?

10/08/2018
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RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.

10/05/2018
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THA 087: Automotive Career’s Starts in High School and in the Home!

10/03/2018
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RR 367: Mike Tatich. John Maxwell Leadership Certified.

10/02/2018
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FTR 013: Jeremy O’Neal on How to Train a Service Adviser

10/01/2018
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RR 366: Defend Our Marketplace – Keeping Up With Connected Cars

09/28/2018
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THA 086: Stop Being Busy and Improve Your Productivity!

09/26/2018
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FTR 012: Cecil Bullard on Undervalued Labor Rates

09/24/2018
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