Doug Grills from AutoStream Car Care Center is a chain of 7 family-owned, automotive service facilities that deliver honest and professional automotive repair and maintenance services to customers in the Greater Baltimore/Washington, DC area. Doug along with his partner Rick Levitan has been around the service station business for over 25 years and has built their reputation by offering best-in-class service to their customers. All AutoStrem Car Care technicians are ASE Certified and the shops are AAA approved. Listen to Doug’s previous episodes HERE.

Mike DelaCruz- National Sales Manager, Auto at Broadly

Clint White has been passionately immersed in the Automotive Industry for over 25 years. He is a Service Advisor Coach & Shop Consultant with CWI and currently holds multiple ASE certifications. He began his career as a Technician at a local two bay shop in 1995 and over the course of the next two and a half decades honed his sales, technical, and management skills while living in Washington & S.E. Idaho. During his journey, he has never stopped learning and has been blessed to work for and with those who value education, training, and coaching. In everything he does, Clint is focused on people and excellence! Whether it be coaching & training Service Advisors to sell with passion & integrity or working directly with Shop Owners to improve team accountability and streamline process implementation, Clint’s passion is to elevate the Automotive Industry across the nation to ensure every customer consistently receives the highest level of service. Previous episodes HERE

Key Talking Points

1. Being On Time

• Responsibility and create an environment you want to be in and be on time
• Avoid anxiety when rushing
• Be early to be on time for your customers
• Being late affects ourselves and other people

1. Making an Effort

• Showing effort and giving 100% is showing commitment, demonstrating to everyone else on team
• Be focused on your work, lead by example, don’t miss things you’re required to do

1. Being High Energy

• Doesn’t mean coffee or energy drinks, its having an internal flame
• People are drawn to others with high level energy
• Introvert- quietly stir the flame, be intentional, choose enthusiasm
• Stress kills energy- humor, exercise, sleep etc
• Create work life harmony- life outside of work that stirs your passion will reenergize you

1. Having a Positive Attitude

• Take a hard look at the impact you have on people and business
• You don’t know what is going on in other peoples lives- words and attitude are powerful
• Do you want to have a positive or negative impact on others?
• Leave your problems at the door and be kind
• Failures and disappointments happen- vent upward not downward

1. Being Passionate

• Passion involves feeling and emotion and is infectious
• Smile when answering the phone- “feel the smile”
• Sales- the transference of feelings

1. Using Good Body Language

• First impressions are everything- made within 7 seconds of contact
• Positive non verbal cues- engaged, approachable
• Eye contact, smiling, posture, arms and hands (cross arms, hands in pockets =not engaged)
• Non verbal cues must match your verbal cues!

1. Being Coachable
2. No ego when coming together to achieve a common goal- build together
3. Allow yourself to be coachable- be humble and open to learning/new ideas
4. Doing a Little Extra

• Be willing to go above and beyond
• Price of entry- doing what you’re required to do. Living the job description
• Push yourself and take initiative

1. Being Prepared

• 100% effort- proactive to be prepared
• Cant serve others when ill prepared
• Essential and not optional when it comes to reducing stress
• Success doesn’t come from what you do occasionally, it comes from what you do consistently

1. Having a Strong Work Ethic

• Always building a reputation- invest in yourself, team and company
• Work hard and generate results.

1. BONUS

• Be humble and be kind

Chick fil-A https://www.youtube.com/watch?v=2v0RhvZ3lvY

• A special thanks to Doug Grills, Mike DelaCruz and Clint White for their contribution to the aftermarket.
• Books Page HERE
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

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Buy Carm a Cup of Coffee 

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com

This episode is brought to you by Shop Marketing Pros. Your guides are Kim and Brian Walker with a rich history as shop owners and industry veterans. When someone searches for a shop, who are they finding? Your competitors? It should be you! The good people over at Shop Marketing Pros know how to drive website traffic and make Google work for you! www.shopmarketingpros.com

• Founders Laura Frank and Leigh Ann Best
• Zero budget for marketing. All monies raised (100%) go to Breast Cancer Vaccine Research
• Special guest Doug Grills from AutoStream Car Care

Doug Grills from AutoStream Car Care Center is a chain of six family-owned, automotive service facilities that deliver honest and professional automotive repair and maintenance services to customers in the Greater Baltimore/Washington, DC area. Doug along with his partner Rick Levitan has been around the service station business for over 25 years and has built their reputation by offering best-in-class service to their customers.

All AutoStrem Car Care technicians are ASE Certified and the shops are AAA approved. Listen to Doug’s previous episodes HERE.

Key Talking Points:

1. One thing you’ve done that no one knows?Was a band-drummer and vocalist through college years. Loves experiencing a live show- attends around 12-15 live concerts per year with his wife. 
2. What do you do for fun?Going to concerts, playing tennis and golf, exercising, spending time with his wife and family.   
3. Most significant trend you are watching?ADAS and how it will impact business, industry consolidation 
4. What skills do you delegate because you’re not good at them?Figure out what you like to do and what you’re good at- delegate other areas to other people that are better at the task than you. Visionary and integrator (task manager) of business. End result will be better than doing it on your own.     
5. How does one start to build a strong business culture?Starts with values- what are your business values? What matters to you that you want reflected in your organization? Doug’s business values excellence, a passion for having excellence, having concern for others (customers, coworkers and community), perseverance  
6. Do you have a strong intuition? Do you listen to it?Yes and yes! Analytical by nature but does follow intuition as well. 
7. Do you still have the fire you had when you first started?Absolutely. Worked harder in the last 5 years and with greater passion. Love what you do because sometimes you can’t do what you love.     
8. We learn from mistakes. What was one of your biggest mistakes?Didn’t accept personal responsibility on the individual performance of the team. But I looked in the mirror and started asking, Am I providing the training/skills/support to make sure this employee has the best possible chance of succeeding?
9. How do you manage work/life harmony?Work-life harmony- spending time with family and your own health while being passionate about your work. Have discipline around the things you want to do outside of work.  
10. What drives you? Creating a great company- people love working for and customers love working with. Goal posters within a business.  
11. How are you finding good technicians?Referrals internally
12. How has your business changed in the last 3 years?Read article in Ratchet and Wrench magazine and started networking and creating friendships within the industry 
13. A special strategy to build a strong reputation?Online reviews- a goal that every location acquires online reviews. Have the courage to ask customers to review you. Word of mouth and reputation lives online.  
14. Do you see obstacles not as roadblocks but as opportunities? Everything is part of the process- even setbacks/roadblocks. Obstacles and roadblocks are built to go around, there is always a way to find a solution.   
15. What impact will technology have on your business?Staying up to date with tools and technology- understand the upcoming changes 
16. Ever made a major pivot in your business? If yes, what?Started in gas stations- pivot was changing to automotive services after 5 years  
17. Strong teams always win. What is your winning formula in developing a strong team?People who buy into your culture and enjoy working together
18. Would your organization crumble if you stepped aside?No- has processes and key managers in place  
19. Is community important? Share your biggest effort? Extremely important- Breaks for Breasts, celebrated 20th anniversary of business and created a fundraiser for Make a Wish Foundation  
20. How long ago did you update your website?Constantly making subtle updates and changes all the time. Uses Autoshop Solution for website  
21. Ever sing karaoke?No, but he thinks about it all the time! Has similar vocal range as Ian Anderson from Jethro Tull

Resources:

• Thanks to Doug Grills for his contribution to the aftermarket’s premier podcast.
• Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
• Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE
• Find every podcast episode HERE.
• Every episode is segmented by Series HERE.
• Key Word Search HERE.

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Gold Certification recognizes top tier NAPA AutoCare Centers with a high level of participation in the AutoCare program. The program was built by AutoCare Centers for AutoCare Centers to provide a consistent consumer experience, maximize technology leverage, and reward NAPA’s most committed partners. In other words, Gold Certified AutoCare Centers are the standard-bearers for the AutoCare brand nationwide. Simply put, the Gold Certified NAPA AutoCare program, powered by your local shop brand, will separate you from the rest helping you boost your bay counts and your average repair orders.

Learn more about NAPA AutoCare, Gold Certification, and the hundreds of other benefits the NAPA family has to offer by talking with your servicing NAPA store or visiting www.NAPAAutoCare.com.

Greg Bunch is the owner of Aspen Auto Clinic, a five-location automotive and service business in Colorado. Greg started his passion for cars at 15 when he began rebuilding a 1966 Volkswagen Bug. Greg has moved from a Volkswagen mechanic to ASE Master Technician, to Management, to starting his shop 18 years ago in his garage, to an award-winning multi-location business.

Greg is currently a board member for the STEM-based charter school call “Automotive Institute of Science & Technology” and on the Advisory board of Ratchet and Wrench Magazine. Greg is also a board member of the Autocare organization and a certified instructor for the Worldpac Training Institute and Carquest Technical Institute. Greg’s unwavering passion for the industry has also led him to form a company called Transformers Institute, a coaching and training company dedicated to transforming the automotive industry.

Listen to Greg’s previous episodes HERE. Transformers Institute HERE.

Dwayne Myers is a partner in Dynamic Automotive in the greater Maryland area. Dwayne invests time in the industry with the Auto Care Association and serves on the education committee with CCPN (Car Care Professional Network). Dwayne was recently honored as one of only 17 outstanding individuals that qualified for the prestigious 2017 World Class Technician Award presented by The Auto Care Association and ASE. He is very passionate about hiring and sustaining a strong and engaged team. Listen to Dwayne’s previous episodes HERE.

Doug Grills from AutoStream Car Care Center is a chain of FIVE family-owned, automotive service facilities that deliver honest and professional automotive repair and maintenance services to customers in the Greater Baltimore/Washington, DC area. Doug along with his partner Rick Levitan has been around the service station business for over 25 years and have built their reputation by offering best-in-class service to their customers.

All AutoStrem Car Care technicians are ASE Certified and the shops are AAA approved. Listen to Doug’s previous episodes HERE.

Key Talking Points:

• Don’t fall in love with an opportunityA magazine survey a few years ago: 56% of shop owners wanted to be out of business by 2020. They are shopping their business
• Disciplines to haveLocation, Location, LocationDo your research, internet search on demographics, traffic count
• Cash is King
• Team, People
• If you don’t have strong systems and processes don’t even consider growing to another location
• Standard Operating Procedures (SOP) are required to scaleWritten and documentedWriting it down forces you to understand it and know how it works.
• Perpetually tweaked
• Each operation should engage with the customer the same way and operate the same way
• Watch the movie ‘The Founder’ all about Ray Kroc from McDonald’s
• Watch the TV show ‘The Profit’ all about People, Process and Product
• A diamond in the rough could entice youLong time business
• You feel strongly you can turn it around. The Potential with new energy and perspective
• Strong location and business that is not keeping up
• You know your strategy, systems, processes and people will work in the marketplace
• If the owner is the reason for the business and he/she leaves this could impact your diamond
• Everyone wants $1,000,000 for their business but the numbers must substantiate it. It is an emotional life work valueThe seller needs to show you how they came up with $1MAn emotional issue
• What is your cash flow
• Strenght in the fundamentals of the business
• Come to common ground
• Understand the multiple or blue sky value (premium above cash flow)
• You must have good financial statements
• Make sure your business can function without you and be profitableNo vacation for years
• Consider a broker to help you legitimize your valueThere are pros and cons to hire a broker
• There are fees and the process may be longer
• Show no emotion to the seller over the asking price
• A Business Broker will be able to help make the numbers real
• Your banker will not let you over-invest
• The final number will constituteWill the owner carry paper
• Do they want one check
• Do they want a monthly check to support their income once retired/sell
• Cash is King and so is your BankerYou need a good cash position, well-capitalized
• A banking relationship is key. Highly suggest community banks versus the large nationals
• Practice Profit First to put cash in places that you can not spend it.War chest monies for tough times and growth
• Lines of credit are important when you need them. Pandemic is perfect example of a huge need
• Determine a strong or smart multiplierA multiplier is the monies paid for a business over and above the EBITDA (earnings before interest, taxes, depreciation, and amortization) depending on the value of the business in the marketplace and to the buyer. For example, the business makes an average of $200K for the last three years. Because of the marketplace, location and many other factors the multiplier could be 3.5 times, therefore $200K x 3.5 would be $700K to offer for the business
• Multipliers vary but can be stable within a market or at a premium for a top-flight business. Multip shop operators will get a higher multiple.
• Pandemic has put some holds on private equity invests however there will be opportunities to grow because some shop owners are going to want to call it quits and there will be some great locations to choose from
• To research a demographic profile on a location you can get from Google and there is also traffic count available.Income levels, cars per household, etc. are necessary to help evaluate the location
• Ask around from businesses in the area and town
• Look at Google reviews
• Permits for buildings and growth in the town
• Is the area alive are dead
• You can pay for this information
• A gut check is to ask yourself if you would want the business if there wasn’t an auto shop in it?
• The location and demographics It needs to fit your business model
• Performing a strong due diligence review is a must and will provide you information to help you make a smart decision
• You get paid on what you are doing and the buyer find the synergies to help him afford the deal. The better your business runs and the more profit it has will get you a premium price or multiple.

Resources:

• A special thanks to Greg Bunch, Dwayne Myers, and Doug Grills for their contribution to the aftermarket.
• Books Page HERE
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

Facebook   Twitter   Linked In   Email

Mobile Listening APP’s HERE

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at shop-ware.com

Ron Haugen, Retired, Sold Shop now a Coach

Doug Grills, AutoStream Car Care Center, multi-shop owner, Baltimore, MD (Six Locations)

Chris Monroe, Monroe Tire and Service, shop owner, Shelby, NC. Chris got on the track to becoming an industry superstar at the early age of 10, as his father started Monroe Tire in 1974. He took over as the owner of the shop in 1987, and has been able to increase Monroe Tire’s sales for 30 consecutive years despite a high volume of competition and a flat population of less than 25,000 in his community. Chris’s success in business hasn’t gone unnoticed, as his shop has consistently been voted Best of the Best in his community for Best in Tire/Automotive Services.

One reason for Chris’s success is his commitment to training and to self-improvement. Chris not only dedicates his time to improving our industry, but to making a difference in his community as well. He serves on the Chamber of Commerce Board, is on the Small Business Advisory Council and was recently appointed as a trustee at Cleveland Community College, speaks regularly at high school and college classes about small business ownership, and also contributes to his local schools in countless other ways. His shop has contributed to drug abuse prevention council, to children’s homes, to churches and to far more causes than we’re able to list. Additionally, on the shop’s 40th anniversary they celebrated by donating a completely refurbished vehicle to a person of need that the community selected.

Key Talking Points: 

• The most important trait for learning and development? Humility. Be humble, learn and grow.
• When you realize you don’t know everything is a breakthrough moment
• Never be the smartest person in the room and except that
• You may not know the help you need until you start getting involved with a peer group
• Build on your success   
• It is OK not to be right. Accept that and be a perpetual student.Accept that and it is a release
• When in the peer group there are different levels of success and the diversity of the group bring perspective you can’t get anywhere else
• Don’t focus on you (your goals and aspirations), focus on your people (their goals, dreams and development) – and the rest will take care of itself.
• Doug has his people have goal postser’s and he has them on his people.
• Have a business model that’s Employee-centric vs. Customer-centric – when I started, I thought the customer was king. Turns out, have a vision and treat your employees like royalty and they’ll take care of everything that your customers will ever need.
• Develop a brand earlyYou want to be in the back of people’s mind so you are thought of when automotive service is needed.
• Be remembered as the company that supports community
• Get in front of your brand, make it human
• It takes years and must be consistent
• It is like a NASCAR race. You want to be in the lead. You have to hold your 
• Stress reliefWorry is the biggest waste of time
• You worry about stupid stuff
• You have internal and external stress
•  Find outlets to reduce your stress
• Find work-life harmony and the discipline it takes to make that happen 
• Review your expenses every six months at a minimumMitch Schneider talks about expense creep. You must pay attention to your costs
• You may be top-heavy within your staff
• Managing your expenses is a mindsetKeep a mindset that things aren’t good, even if they are, you will be able to call on that ‘mindset’ when things are not good
• SalesIf you take care of your people and customers your sales will happen
• People do business who they know, love and trust
• Get a comprehensive review of your financials from a financial expertGet in-depth knowledge of your financials from your CPA or your Business Coach
• If you are just starting your business, start it with a business coachIf you want to retire young get into a peer group or hire a business coach
• You can not NOT afford it
• Don’t pretend you know it allYou may believe that the older person doesn’t know what is the right thing to do
• Many feel it is hard to take advice from older people
• You are proud with a tough exterior, be humble. Set pride to the side
• Admit you need help. An example of strong leadership
• Find your purpose so people will follow you
• Getting the right answer and finding the correct path is what matters 
• Create a reserve account and deliberately put money in it each week

Resources:

• A special thanks to Ron Haugen, Chris Monroe, and Doug Grills for their contribution to the aftermarket.
• Books Page HERE
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

Facebook   Twitter   Linked In   Email

Mobile Listening APP’s HERE

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com

Be socially involved and in touch with the show:
Facebook   Twitter   Linked In   Email

Ryan Clo

Ryan Clo owner of Dubwerx in Cincinnati, OH is an eighteen-year veteran in the Automotive Service industry. He currently owns two specialized Automotive Service businesses located in Cincinnati, OH. Ryan grew his enterprise from a single customer into a multiple highly profitable business with 12 employees, 99% customer satisfaction, and he has automated his business so that his presence is not required.

Ryan currently consults for the Institute of Automotive Business Excellence providing guidance to automotive businesses including on-site evaluations, off-site coaching, business plan development, and one-on-one coaching with owners and staff. He is known at The Institute as the “Systems and Processes guy.” Ryan teaches several business management classes for the automotive industry.

For full disclosure Ryan is a client of our guest Todd Westerlund from Kukui.

Doug Grills

Doug Grills from AutoStream Car Care Center is a chain of FIVE family-owned, automotive service facilities that deliver honest and professional automotive repair and maintenance services to customers in the Greater Baltimore/Washington/Washington, DC area. Doug along with his partner Rick Levitan have been around the service station business for over 25 years and have built their reputation by offering best-in-class service to their customers.

All AutoStrem Car Care technicians are ASE Certified and the shops are AAA approved.

For full disclosure Doug is a client of Danny Sanchez from Autoshop Solutions.

Danny Sanchez

Danny Sanchez owner and founder, of Autoshop Solutions.  Danny Sanchez, grew up spending countless hours working around his dad’s auto repair shop in California, eventually taking over and running the business himself. Autoshop Solutions started in 1998, when Danny founded Auto Web Solutions. The Internet was starting to take off, and Danny took great interest in the powerful marketing benefits it could provide. As a successful shop owner himself, Danny used Auto Web Solutions to consult with other repair shops on their business and web presence.

In 2005, when Google launched AdWords and changed its search engine to favor local businesses, Danny saw a huge opportunity for the automotive industry to draw more clients from the Internet. With just a handful of clients and a few websites, Danny built the foundation of his company – quality, affordable, automotive websites and Internet marketing solutions, designed exclusively for the auto industry.

Todd Westerlund

Todd Westerlund, CEO of Kukui has been in the automotive industry for 28 years. Todd spent 15 years as an ASE Certified Smog Technician California and also spent two years at a dealership. In 2013, Todd joined Kukui, a marketing software company with a mission to improve technology for the betterment of people and businesses worldwide.

As the CEO of Kukui, Todd is consistently studying, attending business classes and consulting with shops all over the United States. Some of his duties include: keeping industry leaders informed about new technology, setting Kukui’s growth strategy including event planning, and planning industry sponsorships and partnerships.

Talking Points:

• SEO
• Mobile Friendly – Mobile First
• Is your site working to convert customers?
• Google is really your partner.
• Generating 5 star reviews is very important to get good rankings in Google.
  • You must create an exceptional experience first.
  • Asking for review gets easier.
• Review marketing.
• Google Analytics
• Long Tail Keywords vs Short Tail Keyword

Listen to the entrepreneurial journey of Doug Grills from AutoStream Car Care Center. Along with his partner Rick Levitan they brought their base experience from their former positions with a fortune five company to build a four store automotive service company. As Doug tells it they brought a lot of business savvy with them when they started their company which includes gas, c-store, a subway franchise and automotive service.

The BIO.

Doug started his career as a Marketing Representative working for Mobil Oil in 1987. He called on Mobil service station owners in Los Angeles, California for a time and then went on to run Mobil company-operated facilities on the West Coast before being promoted to Mobil’s HQ in Fairfax, VA. There he helped with the supervision of Mobil’s nationwide company-operated network, about 800 locations across the US. He went on to work on the development of Mobil’s On The Run c-store franchise, building the first 20 locations in New England.

While at Mobil, Doug met his business partner, Rick Levitan, another Mobil employee, and together, they founded their company, Convenience Retailing. After relocating to the Baltimore/Washington area, they bought their first location, a service station, in Ellicott City, MD in 1999. This first acquisition was the impetus for their focus on the automotive business, as Ellicott City had 3 service bays. From there, they added locations in – Columbia, MD; Baltimore, MD; and Woodstock, MD – all with service bays. Since that beginning in 1999, they have grown from 11 bays up to 21 bays at these same locations to accommodate their sales growth over the years.

When he’s not working on the business, Doug enjoys playing tennis and golf whenever he can find the time. In addition, he spends time with his wife, Wendy, and their adult children, Rachel and Tyler, as well as their grandkids.

A different path.

Since he and his partner did not start as techs they brought different strengths to their partnership. “Being entrepreneurs”, he says, “has helped them grow”. Part of what they brought to their business was a background in real-estate, site selection engineering and financing.

Why Listen?

Doug talks about consolidation within the industry.

How getting a business coach early in their venture proved one of their smarter moves.

That he is big on dashboards that give his team instant access on their performance measured against their goals.

How their move to paperless went and the impact it is making on their work flow.

Learn Doug’s take on changing leadership types as you grow as an entrepreneur.

Catch his personal disciplines on work life balance and how important they are to him.

Glimpse of the future.

In the last 10 of 17 years in business Doug has been moving the brand away from a gas destination and one of automotive service. Doug talks about their latest location that will be exclusively automotive service.

Here is an overview of AutoStream Car Care Center:

Years in industry: 30 Years in business ownership: 17 Number of locations: 4 Number of technicians: 12 Number of lifts/bays: 21 Other team members: Five Service Managers and One General Manager Annual estimated volume: $2.8M Open: Monday – Saturday Services nearly 700 vehicles per month Association Memeberships: ASE – AAA – WMDA (Washington/MD/Delaware) Special Accreditation’s: ASE Blue Seal Certified Trainer/Coach: Automotive Training Institute – The Buyoshpere Philanthropy: Howard County Schools – Brakes for Breasts Supplier: NAPA Car Care

For the community.

The company has been a long-time supporter of Howard County, MD schools, most recently becoming a Gold Sponsor of the county’s new program Driving Student Success, which provides rides to children so that they can participate in after school extracurricular activities. Among other charitable causes the company supports, AutoStream Car Care is a committed partner to Brakes for Breasts, a breast cancer research fundraiser that they participate in every October.

AutoStream Car Care website here.

This episode is brought to you by Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust. For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com and fmgaragegurus.com