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	<title>You searched for Anthony Williams - Remarkable Results Radio</title>
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	<title>You searched for Anthony Williams - Remarkable Results Radio</title>
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		<title>Unlocking Higher Levels of Learning [896]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e896/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 27 Oct 2023 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e894/</guid>

					<description><![CDATA[Recorded Live at ASTE 2023, Jim Cokonis kicks off the conversation with a mention of the late Anthony Williams and his innovative concept of "the Sage on the Stage" in training and education. This approach emphasizes the importance of learners discovering knowledge on their own, rather than being passive recipients of information. Jim also discusses his role as the Executive Director of the Auto Talent Co-Op led by John Gustafson in California, a non-profit organization aimed to solve the talent gap and technician shortage in the industry.  
remarkableresults.biz/e896]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/40c105e1-b999-4872-b7e9-61874a2a81f2"></iframe></div><div class="text-lg pt-4 text-left prose-lg">
<p>Recorded Live at ASTE 2023, Jim Cokonis kicks off the conversation with a mention of the late Anthony Williams and his innovative concept of &#8220;the Sage on the Stage&#8221; in training and education. This approach emphasizes the importance of learners discovering knowledge on their own, rather than being passive recipients of information. Jim also discusses his role as the Executive Director of the Auto Talent Co-Op led by John Gustafson in California, a non-profit organization aimed to solve the talent gap and technician shortage in the industry.</p>
<p>Jim Cokonis, Executive Director, <a href="https://autotalentco-op.org/" target="_blank" rel="noopener">Auto Talent Co-Op</a></p>
</div>
<p>Show Notes</p>
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<div class="text-lg pt-4 text-left prose-lg">
<ul>
<li><strong><a href="https://youtu.be/rRXNiJddH14" target="_blank" rel="noopener">Watch Full Video</a></strong></li>
<li>The stage on the stage (00:04:44) Discussion on the traditional teaching method of standing in front of a room and delivering content.</li>
<li>Engaging learners at a deeper level (00:05:43) Exploration of different learning styles and the importance of engaging learners in activities for better understanding.</li>
<li>Teach to learn (00:06:33) The concept of teaching as a way to deepen one&#8217;s own understanding and become an expert in a specific area.</li>
<li>Developing a learning environment in the shop (00:08:33) Discussion about tools and techniques to foster a learning environment in the shop.</li>
<li>Constantly refining content in training (00:09:42) The commitment to continuously update and improve training content, including peer review and addressing technical accuracy.</li>
<li>The importance of engaging learners (00:17:57) Discussion about the value of actively listening and taking notes while learning from a podcast.</li>
<li>Anthony Williams&#8217; impact (00:18:28) Reflection on the influence of Anthony Williams and his passionate approach to education.</li>
<li>The Auto Talent Co-Op and technician shortage (00:19:21) Exploration of the Auto Talent Co-Op and its mission to address the ongoing technician shortage in the automotive industry.</li>
<li>The importance of mentorship (00:28:48) Discussion about the qualities and skills required to be a good mentor, and the need for mentorship training.</li>
<li>The value of certifications (00:31:33) Exploring the significance of certifications in verifying technicians&#8217; abilities and the need for businesses to qualify to employ certified technicians.</li>
<li>Assessing the worthiness of a business (00:33:29) Examining whether a business is doing all the right things to attract and retain talented individuals, and the importance of creating a sticky organizational culture.</li>
<li>The importance of tracking expenses (00:35:03) Discussion about the significance of understanding cost increases over time and its impact on income.</li>
<li>The value of follow-up and assessment in training (00:37:04) Emphasis on the need for continuous learning and evaluation after attending training events.</li>
<li>The evolution of opinions and the importance of being open-minded (00:38:19) Exploration of the concept of evolving opinions and the need to remain open to reforming and reshaping one&#8217;s perspective.</li>
</ul>
</div>
</div>
</div>
<p><strong>Thanks to our Partners, AAPEX and NAPA TRACS</strong></p>
<p>Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 &#8211; Nov 2, 2023, <a href="https://www.aapexshow.com/" target="_blank" rel="noopener">AAPEX</a> &#8211; Now more than ever. And don’t miss the next free AAPEX webinar. Register now at <a href="http://AAPEXSHOW.COM/WEBINAR" target="_blank" rel="noopener">http://AAPEXSHOW.COM/WEBINAR</a></p>
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<p><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
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<p><img decoding="async" class="size-full wp-image-39887 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" width="1200" height="350" /></a></p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>Anthony Williams Tribute</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/b013/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Mon, 16 May 2022 00:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/b013</guid>

					<description><![CDATA[Anthony Williams, 37, who was the Special Project Manager and Curriculum Developer at CARQUEST Technical Institute (CTI), tragically and unexpectedly died earlier this month. He is survived by his wife, Deb, and their three children. In his short time, Williams leaves a legacy for those who knew him, as a teacher and a friend to&#8230;]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/2e8939a8-6e94-4ac8-a619-365b06d24459"></iframe></div><p>Anthony Williams, 37, who was the Special Project Manager and</p>
<p>Curriculum Developer at CARQUEST Technical Institute (CTI), tragically and</p>
<p>unexpectedly died earlier this month. He is survived by his wife, Deb, and</p>
<p>their three children. In his short time, Williams leaves a legacy for those who</p>
<p>knew him, as a teacher and a friend to all, and left a lasting and indelible</p>
<p>mark on their careers and lives.&nbsp;</p>
<p>Team members and close friends of Williams from Advance Auto</p>
<p>Parts, Worldpac and CTI met with me, Rob Merwin and Aftermarket Matters, last</p>
<p>week to share their experiences. Here are a few memories from Chris Chesney, Randy</p>
<p>Briggs, Luke Murray and Susan Trevaskis in tribute to Williams.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>It’s Time to Revamp Our Industry Training [THA 264]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a264/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Thu, 24 Feb 2022 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a263</guid>

					<description><![CDATA[This episode continues the previous discussion about learning environments and breaking the mold for both teachers and students. My group wants to revamp training (the lectures and presentation style) with smaller focus groups, that will allow the attendees to understand theories and concepts and have them apply them within a study group. This episode will push your think on the transfer of knowledge and maybe it’s time to break the mold on training.

remarkableresults.biz/a264]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/e86284b2-5692-4860-9908-c836a791e472"></iframe></div><p><span style="font-weight: 400">This episode continues the previous discussion about learning environments and breaking the mold for both teachers and students. </span><span style="font-weight: 400">This group wants to revamp training (the lectures and presentation style) with smaller focus groups, that will allow the attendees to understand theories and concepts and have them apply them within a study group. This episode will push your think on the transfer of knowledge and maybe it’s time to break the mold on training. </span></p>
<p style="line-height: 16.5pt"><strong><span style="font-size: 12pt;color: #333333">Watch Episode on <a href="https://www.youtube.com/watch?v=iiCgESjlJs4" target="_blank" rel="noopener">YouTube</a></span></strong></p>
<p><b>Jim Cokonis, Sr Curriculum Developer, <a href="https://ctionline.com/" target="_blank" rel="noopener">Carquest Technical Institute </a></b></p>
<p><b>Justin Morgan, LMV Bavarian Technical Support and Trainer, AES-Wave Technical Ambassador, ASE Master, L1, CMAT </b></p>
<p><b>Anthony Williams, M.S. Ed. </b><b>Special Project Manager, <a href="https://ctionline.com/" target="_blank" rel="noopener">Carquest Technical Institute</a></b></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>Key Talking Points</strong></span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Presentations vs class- presentations are a large group/gathering, listening to a concept/theory. Presenting ideas to engage the audience. You can still check for understanding in presentations. Pass the microphone. Classes are smaller, following a sequence of classes. They are not the same. Loud and boisterous personalities will push the conversations which can derail the discussion. You want to pull all voices in a classroom style.</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Reinvent ‘lecturing’- dial back the content in a presentation, an entire book isn’t taught in 1 session, teach the concept</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Setting expectations for students going to training</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Challenging the status quo- 1 lead presenter and multiple trainers for breakout groups. </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">“Not here to herd the cattle, here to make burgers”</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">You can’t present a problem without a solution or a path to a solution</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">2nd-grade mentality- get up and move, different groups, when someone asks a question, you nurture it. </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Handling wrong answers- ask for counter-opinion, ask what their process was, make it a safe place and a learning experience</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Virtual training- cameras on, breakout rooms</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Honesty- realize an idea and go back and master it</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">What are you looking for? Be specific. You are either probing a conversation or probing to see where the understanding is</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Checking for understanding- you cannot use yes/no or true/false</span></li>
</ul>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><a href="http://aftermarketradionetwork.com"><span style="color: #0000ff"><strong>Aftermarket Radio Network</strong></span></a></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><a href="http://youtube.com/carmcapriotto"><span style="color: #0000ff"><strong>Subscribe on YouTube</strong></span></a></span></p>
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<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong><a href="https://remarkableresults.biz/books/"><span style="color: #0000ff">Important Books</span></a></strong></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Check out today&#8217;s partners:</span></p>
<p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2020/01/Shop-Ware-Call-To-Action-Graphic-v3.png" width="600" height="100" /></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">More Time. More Profit. Shop-Ware Shop Management <a href="https://getshopware.com/" target="_blank" rel="noopener">getshopware.com</a></span></p>
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<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">See how Broadly can help YOU grow your auto shop. <a href="http://getbroadly.com/chat" target="_blank" rel="noopener">getbroadly.com/chat</a></span></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="aligncenter size-full wp-image-38145" src="https://remarkableresults.biz/wp-content/uploads/2022/02/ARN-Website-Banner-1200x400-1.png" alt="" width="1200" height="400" srcset="https://remarkableresults.biz/wp-content/uploads/2022/02/ARN-Website-Banner-1200x400-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2022/02/ARN-Website-Banner-1200x400-1-300x100.png 300w, https://remarkableresults.biz/wp-content/uploads/2022/02/ARN-Website-Banner-1200x400-1-768x256.png 768w" sizes="(max-width: 1200px) 100vw, 1200px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen"><img loading="lazy" decoding="async" class="aligncenter wp-image-37236" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1.png" alt="" width="664" height="219" srcset="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1.png 1141w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1-300x99.png 300w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1-768x253.png 768w" sizes="(max-width: 664px) 100vw, 664px" /></a></p>
<p>&nbsp;</p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>Are You Getting Value From Your Training Dollars? [THA 254]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a254/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Thu, 16 Dec 2021 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a253</guid>

					<description><![CDATA[Are You Getting Value From Your Training Dollars? [THA 254]

We preach on this podcast that the investment in training is everything to you and your business. However, are you receiving the training in the proper way? We are taking a deeper dive into what training should be, and how to learn effectively. You might think those are simple concepts you can skip over, but trust me, this episode will change your perspective. 

remarkableresults.biz/a254]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/588caca9-331d-431b-abdc-ff1d39199b1e"></iframe></div><p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2018/08/Watch-Video-Listen-Audio-Graphic-2.png" width="595" height="90" /></p>
<p><iframe loading="lazy" title="Town Hall Academy 254" width="500" height="281" src="https://www.youtube.com/embed/fPtIovugCuQ?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>Key Talking Points</strong></span></p>
<ul>
<li style="font-weight: 400"><span style="font-weight: 400">Help the classroom understand, relate and apply it- don&#8217;t overcomplicate</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Do we have too much “wow factor” are they leaving the class thinking the instructor is knowledgeable or are they leaving with epiphany moments</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Talk to students then listen- take what you know and piece the puzzle together to what they understand</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Presentations aren’t teaching- too much information isn’t going to stick, pick one focal point. </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">“Teaching isn&#8217;t talking” </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Scan QR code to answer questions prior to class to get feedback, or ask questions in beginning and ask the same question at the end. </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">“How to learn” class- learning styles, you may prefer one but you also need to improve the other learning styles</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Achieving certification doesn’t mean you are exempt from learning more</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">“How to teach” class- sticking content needs to have an anchor point. Giving information and give the opportunity to give information back and start applying it</span></li>
<li style="font-weight: 400"><span style="font-weight: 400">“How to take tests” </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Dunnan and Kreuger- high confidence have lower competence, ability to do doesn’t match what they display out (big peacock), not confident and constantly reading and learning, they stay quiet. </span></li>
<li style="font-weight: 400"><span style="font-weight: 400">Learning path- apply the knowledge you receive immediately </span></li>
</ul>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Connect with the show:</span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><a href="http://aftermarketradionetwork.com"><span style="color: #0000ff"><strong>Aftermarket Radio Network</strong></span></a></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><a href="http://youtube.com/carmcapriotto"><span style="color: #0000ff"><strong>Subscribe on YouTube</strong></span></a></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><a href="https://remarkableresults.biz/episodes"><strong><span style="color: #0000ff">Visit us on the Web</span></strong></a></span></p>
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<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><span style="color: #0000ff"><strong><a href="https://remarkableresults.biz/insider/">Become an Insider</a></strong></span></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong><a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener">Buy me a coffee</a></strong></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong><a href="https://remarkableresults.biz/books/"><span style="color: #0000ff">Important Books</span></a></strong></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Check out today&#8217;s partners:</span></p>
<p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2020/01/Shop-Ware-Call-To-Action-Graphic-v3.png" width="600" height="100" /></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at <a href="https://getshopware.com/" target="_blank" rel="noopener">getshopware.com</a></span></p>
<p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/04/Broadly-Sponsor-Graphic-for-Show-Page.png" width="600" height="100" /></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333">Are you seeing auto shops in your area get hundreds of 5-star Google reviews and are you feeling left behind because your shop only has a few?</span></p>
<p>Hey look, Broadly is your answer to getting more online reviews. With more reviews, your business will rank higher in search results — and that means more customers coming into your shop every day.<br />
Broadly helps you automatically request reviews so that your customers can promote your business with just one click. When you immediately ask for a review after service, when the experience is still fresh in their mind, you’re more likely to get a 5-star positive review. Plus, asking for feedback makes your customer feel valued and more connected to your business. Isn’t that what you want a connected customer? See how Broadly can help grow your auto shop.  Visit <a href="http://www.getbroadly.com/chat" target="_blank" rel="noopener">www.getbroadly.com/chat</a> to learn more.</p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>The Panel</strong></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>Jim Cokonis </strong>Sr Curriculum Developer, CARQUEST Technical InstituteFind Jim’s other episodes <a href="https://remarkableresults.biz/?s=Jim+Cokonis" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>Justin Morgan</strong> <b></b>LMV Bavarian Technical Support and Trainer, ASE-Wave Technical Ambassador, ASE Master, L1, CMAT (Certified Master Auto Tech).<b></b> Justin’s Previous Episode <a href="https://remarkableresults.biz/?s=Justin+Morgan" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></span></p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><strong>Anthony Williams</strong> is a Special Projects Manager at Advance Auto Parts, Colorado Springs, Colorado. Anthony’s Previous Episode <a href="https://remarkableresults.biz/?s=Anthony+Williams" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></span></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen"><img loading="lazy" decoding="async" class="aligncenter wp-image-37236" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1.png" alt="" width="664" height="219" srcset="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1.png 1141w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1-300x99.png 300w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1-768x253.png 768w" sizes="(max-width: 664px) 100vw, 664px" /></a></p>
<p>&nbsp;</p>
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		<title>Preventing Zoom Burnout [THA 214]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a214/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Wed, 10 Mar 2021 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?post_type=captivate_podcast&#038;p=33977</guid>

					<description><![CDATA[Preventing Zoom Burnout [THA 214]

Ever get burnt out on a zoom meeting or call?

The pandemic has caused us social creatures, to go indoors and away from our friends at conferences and training events. However, Technology stepped in to keep us ‘in the loop’ and engaged.   Zoom was embraced along with other video conferencing platforms to give us virtual training and even cocktail parties.

Just talking to industry friends I found that for the majority we are ‘zoomed out’. Is that a real verb?  So it was time to talk about it.

This panel says they are maxed out on virtual training, but we took it a step future. We all realized that virtual is here to stay. We will have hybrid training, some face-to-face and some virtual and we talk about it. 

The panel says the presenters need to learn new virtual training techniques and the participants need to participate. A very eager panel that has some really great ideas on how to zoom!

This episode’s key talking points are already done for you. Find them at remarkableresults.biz/a214
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/394335e5-12eb-4d5c-bab7-9db07eb6a1ac"></iframe></div><p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2018/08/Watch-Video-Listen-Audio-Graphic-2.png" height="90" width="595"></p>
<p><iframe loading="lazy" title="Town Hall Academy 214 - Zoom Burn Out" width="500" height="281" src="https://www.youtube.com/embed/VyLG-WH04Zw?start=837&#038;feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p><strong>Jacquie Walter Hower</strong>&nbsp;is the Director of Operations and 3<sup>rd</sup>&nbsp;generation at her family’s business,&nbsp;Zimmerman’s Automotive, in Mechanicsburg, PA. During high school and into college, Jacquie worked part-time for the company working in the Quick Lube department as a technician changing oil and maintaining customer vehicles. After her sophomore year of college, she was given the chance to become a manager for a new Quick Lube location for the company. Since then Jacquie’s love for the industry grew into a passion. As director of operations, she handles a number of different jobs such as customer service, service auditing, daily accounting, training, and community involvement/events. In the summer of 2016, Jacquie began the Aftermarket Management program at Northwood University&nbsp;where she hopes to complete her bachelor’s degree in two years. Jacquie is involved with the Car Care Women’s Board and sits on the board of directors at the Mechanicsburg Chamber of Commerce.&nbsp;She resides in Mechanicsburg, PA with her husband, Dan, and their two young boys, Brantley (4) and Mason (2).&nbsp;Hear Jacquie’s Previous Episode&nbsp;<a href="https://remarkableresults.biz/?s=Jacquie+Hower" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></p>
<p><strong>Scott Pelava </strong>is a Certified Master Auto Technician, L-1 Advanced Engine Performance Specialist and ASE-Certified Service Consultant. In 2015 Scott created the Auto Shop Owners Group (ASOG) on Facebook which today has nearly 5,000 members. ASOG has developed into a 501c3 Educational Foundation whose mission is to enable &amp; empower shop owners to learn and grow to provide the best business environment for their customers, employees and themselves. Scott is also very active in his community. He is currently a third term Lonsdale City Council Member, has held numerous leadership positions with Scouts BSA, and is a director of the Lonsdale Chamber of Commerce. Hear Scott’s Previous Episode <a href="https://remarkableresults.biz/?s=%22scott+pelava%22" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></p>
<p><strong>Justin Morgan</strong> is the tech support for LMV Bavarian and tech ambassador for AES Wave. Hear Justin’s Previous Episode <a href="https://remarkableresults.biz/?s=Justin+Morgan" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></p>
<p><strong>Anthony Williams</strong> is a Special Projects Manager at Advance Auto Parts, Colorado Springs, Colorado. Anthony’s Previous Episode <a href="https://remarkableresults.biz/?s=Anthony+Williams" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></p>
<p><strong>Vinnie Lucido</strong> has had his hands in the automotive industry since 1996, starting in High school as a CSR at one of the last 76 Full-Service Gas stations in Reno. He found a passion for helping people through their most prized possessions, their automobile. Vinnie and his brother Anthony partnered together &amp; opened CoAuto in 2014 and have been nothing but success in their new undertaking. Vinnie is ASE certified and has operated in every capacity of the automotive repair field. Throughout his career, he has been a customer service representative, a service writer, a technician, a manager and now an owner. Ultimately, he finds he is happiest when he is in communication with his clients and gets the opportunity to get to know his guests. Vinnie spends his time building relationships and networking and in turn, the shop continues to grow. Listen to Vinnie’s previous episodes&nbsp;<a href="https://remarkableresults.biz/?s=%22vinnie+lucido%22" target="_blank" rel="noopener"><strong>HERE</strong></a>.</p>
<p><strong>Kent Bullard</strong>. Find Kent’s other episodes&nbsp;<a href="https://remarkableresults.biz/?s=Kent+Bullard" target="_blank" rel="noopener"><strong>HERE</strong></a>.</p>
<p><strong>Jim Cokonis. </strong>Find Jim’s other episodes <a href="https://remarkableresults.biz/?s=Jim+Cokonis" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></p>
<p><strong>Key Talking Points:</strong></p>
<ul>
<li class="ql-indent-1">Virtual trainingWhat doesn’t work in live class doesn&#8217;t work virtually either</li>
<li class="ql-indent-1">The audience is more willing to ask questions when they aren’t in a full classroom- questions in the chat or during live</li>
<li class="ql-indent-1">Producer-moderator on the side that can look for chat questions for interruption and interaction</li>
<li class="ql-indent-1">Opportunity for more trainers that wouldn’t want to stand in front of large class due to social anxiety and cost-effectiveness But also removes the opportunity for trainers to earn living with the redistribution of video content</li>
<li class="ql-indent-1">Zoom burnout happened during in-person classes as well but phone screen/Netflix burnout Burnout from poor practices- work on practices instead of platform</li>
<li class="ql-indent-1">Presentations, training, and teaching- Information, engagement, and transformation they will experienceMust be reformatted- text and PowerPoint</li>
<li class="ql-indent-1">Don’t have to be the “star” of the screen- the audience is the star of the show</li>
<li class="ql-indent-1">Engage the person watching &#8211; movement with different camera shots</li>
<li class="ql-indent-1">Content- fluid with room for questions and engagement</li>
<li>Build-in breakpoints between topics/segments</li>
<li>Talk less and facilitate growth otherwise you are giving a presentation that is recorded-telling isn&#8217;t teaching, showing isn&#8217;t teaching</li>
<li>“EDGE Method”- explain, demonstrate, guide, and enable</li>
<li class="ql-indent-1">ChallengesTraining- no faces, internet delays, going through content faster than in person</li>
<li class="ql-indent-1">Microphone- not muted/talking over each other</li>
<li class="ql-indent-1">Not prepared with audio connections and lighting prior</li>
<li class="ql-indent-1">Too casual- PJs, background location (hot tub)</li>
<li class="ql-indent-1">No boundaries when you’re at home- School, training, cocktail hour, graduations etc. is all virtual</li>
<li class="ql-indent-1">Mental stimulant burnout with looking at the different screens, watching multiple people, answering chats</li>
<li class="ql-indent-1">“Solitary confinement” on screen and miss being with people in person</li>
<li class="ql-indent-1">“Being watched” -you have to constantly perform on screen</li>
<li class="ql-indent-1">SolutionsProduction- invest in good equipment (camera and audio) and have backups</li>
<li class="ql-indent-1">Continue the same personal routine that you would when you left the house to help with burnout</li>
<li class="ql-indent-1">Create a home office</li>
<li class="ql-indent-1">Mobility- take a break as a viewer and get up to stretch</li>
</ul>
<p><strong>Resources:</strong></p>
<ul>
<li>A special thanks to<strong> Jacqui Hower, Jim Cokonis, Justin Morgan, Scott Pelava, Anthony Williams, Vinnie Lucido, and Kent Bullard&nbsp;</strong>for their contribution to the aftermarket.</li>
<li>Books Page&nbsp;<a href="https://my.captivate.fm/books/" target="_blank" rel="noopener"><strong>HERE</strong></a></li>
<li>Listen to all&nbsp;<a href="https://remarkableresults.biz/remarkable-results-radio-podcast/" target="_blank" rel="noopener">Remarkable Results Radio</a>,&nbsp;<a href="https://remarkableresults.biz/for-the-record/" target="_blank" rel="noopener">For The Record</a>&nbsp;and&nbsp;<a href="https://remarkableresults.biz/town-hall-academy/" target="_blank" rel="noopener">Town Hall Academy</a>&nbsp;episodes.</li>
</ul>
<p><a href="http://on.fb.me/1OKap9H" target="_blank" rel="noopener">Facebook&nbsp;&nbsp;&nbsp;</a><a href="http://bit.ly/1Qn68fO" target="_blank" rel="noopener">Twitter&nbsp;&nbsp;&nbsp;</a><a href="http://bit.ly/1SVqRvh" target="_blank" rel="noopener">Linked In&nbsp;&nbsp;&nbsp;</a><a href="mailto:carm@remarkableresults.biz" target="_blank" rel="noopener">Email</a></p>
<p><a href="https://remarkableresults.biz/listen/" target="_blank" rel="noopener">Mobile Listening APP&#8217;s HERE</a></p>
<p><a href="https://remarkableresults.biz/insider/" target="_blank" rel="noopener">Join the Ecosystem &#8211; Subscribe to the INSIDER NEWSLETTER HERE.</a></p>
<p><a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener">Buy Carm a Cup of Coffee&nbsp;</a></p>
<p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2020/01/Shop-Ware-Call-To-Action-Graphic-v3.png" height="100" width="600"></p>
<p>This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at <a href="https://getshopware.com/" target="_blank" rel="noopener">getshopware.com</a></p>
<p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2020/07/Shop-Market-Pros-Sponsor-Graphic-2.png" height="100" width="600"></p>
<p>This episode is brought to you buy Shop Marketing Pros. Your guides are Kim and Brian Walker with a rich history as shop owners and industry veterans. When someone searches for a shop, who are they finding? Your competitors? It should be you! The good people over at Shop Marketing Pros know how to drive website traffic and make Google work for you! <a href="http://www.shopmarketingpros.com/" target="_blank" rel="noopener">www.shopmarketingpros.com</a></p>
]]></content:encoded>
					
		
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		<title>Collections</title>
		<link>https://remarkableresults.biz/collections/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 19 Dec 2020 17:28:45 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?page_id=33418</guid>

					<description><![CDATA[Collections: Special Groupings of Themed Episodes: Top CEO Strategies - Put Your People First Top CEO Strategies - Client (Customer) Service is It! The Experience You Offer. Top CEO Strategies - Culture and Values Rule! Top CEO Strategies - Processes are Ridiculously Critical and Win Wars Top CEO Strategies - Personal Development Top CEO Strategies&#8230;]]></description>
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		<h2 class="fl-heading">
		<span class="fl-heading-text">Collections: Special Groupings of Themed Episodes:</span>
	</h2>
	</div>
</div>
<div class="fl-module fl-module-rich-text fl-node-69448d9ca1d39" data-node="69448d9ca1d39">
	<div class="fl-module-content fl-node-content">
		<div class="fl-rich-text">
	<ul>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Put Your People First</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Client (Customer) Service is It! The Experience You Offer.</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Culture and Values Rule!</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Processes are Ridiculously Critical and Win Wars</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Personal Development</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Profit Means Survival</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Continual Education - Be a Perpetual Student</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Have Fun!</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Communication Skills</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Network to Expand Your Knowledge</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - Run Toward Technology</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Top CEO Strategies - A Critical Language Shift</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Selling Your Business and Succession Planning</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Apprentice- The need, How To!</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Selling Your Business and Succession Planning</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Service Advisor Episodes</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Matt Fanslow Collection</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Labor Rates</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Business Coaches, Consultants, Trainers. Advice.</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Episodes to help drive a commitment to training for aftermarket technicians.</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Personal and Business Assessments</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Bob Ward Series on Succession</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">EOS - Entrepreneurial Operating System with Barry Barrett</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Positive Reinforcement with Dr. Dave Weiman</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Leadership Series with Mike Davidson</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Episode About Loaner Cars or Discuss Them</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">20 Questions in 30 Minutes</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Leadership Insights</span></h4>
</li>
<li style="font-weight: 400;" aria-level="1">
<h4><span style="font-weight: 400;">Technician Talk Series with Matt Fanslow, Bob Heipp and Peter Landry</span></h4>
</li>
</ul>
</div>
	</div>
</div>

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		<span class="fl-heading-text">Top CEO Strategies - A Critical Language Shift</span>
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		<span class="fl-heading-text">Top CEO Strategies - Culture and Values Rule!</span>
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	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/41b0fa58-4c45-4f9f-9bbe-a23c261fd1e4"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-69448cdf37a35 fl-col-small" data-node="69448cdf37a35">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6710494c62d3b" data-node="6710494c62d3b">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Processes are Ridiculously Critical and Win Wars</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-67104948cdd59" data-node="67104948cdd59">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/250dfc7d-20b5-4d05-8e8d-b24841e76f27"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-69448cf6c8288 fl-col-group-nested" data-node="69448cf6c8288">
			<div class="fl-col fl-node-69448cf6c8366 fl-col-small" data-node="69448cf6c8366">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-67104bffde0a6" data-node="67104bffde0a6">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Profit Means Survival</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-67104c01cfcd6" data-node="67104c01cfcd6">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/fc9a4fe9-1a67-46c7-ad58-0783d280d5a8"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-69448cf6c836a fl-col-small" data-node="69448cf6c836a">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-67104e0cc57df" data-node="67104e0cc57df">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Personal Development</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-67104e13b5c4a" data-node="67104e13b5c4a">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/d42b3851-8b20-4fae-a63f-aeb76db5b85a"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-69448d1585509 fl-col-group-nested" data-node="69448d1585509">
			<div class="fl-col fl-node-69448d15855e7 fl-col-small" data-node="69448d15855e7">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6716e05d34c2d" data-node="6716e05d34c2d">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Continual Education - Be a Perpetual Student</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-6716e02fd4590" data-node="6716e02fd4590">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/fa9b1144-40fd-4f9e-a447-9f47faa1a43b"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-69448d15855eb fl-col-small" data-node="69448d15855eb">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6716e0e120e81" data-node="6716e0e120e81">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Have Fun!</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-69448d24d741f" data-node="69448d24d741f">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/1ae7af30-79ad-4b3d-8d6e-adbc00be6a89"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-69448d3dbf207 fl-col-group-nested" data-node="69448d3dbf207">
			<div class="fl-col fl-node-69448d3dbf301 fl-col-small" data-node="69448d3dbf301">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6716e09f9e3ce" data-node="6716e09f9e3ce">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Communication Skills</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-6716e0e8b1c79" data-node="6716e0e8b1c79">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/81de2e59-1c41-4d64-ba1e-3e87f81fb3bd"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-69448d3dbf305 fl-col-small" data-node="69448d3dbf305">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6716e16ce8320" data-node="6716e16ce8320">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Network to Expand Your Knowledge</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-6716e129c0ec1" data-node="6716e129c0ec1">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/7c2f7d5b-7a5c-4f0d-a58e-548839813f1e"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-69448d5405117 fl-col-group-nested" data-node="69448d5405117">
			<div class="fl-col fl-node-69448d5405220 fl-col-small" data-node="69448d5405220">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6716e783dbbd1" data-node="6716e783dbbd1">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Run Toward Technology</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-6716e172d48fe" data-node="6716e172d48fe">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/761f6f75-0c1b-45a5-9b69-285aff222949"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-69448d5405224 fl-col-small" data-node="69448d5405224">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-671046e60be99" data-node="671046e60be99">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Top CEO Strategies - Client (Customer) Service is It! The Experience You Offer.</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-671044811f0b3" data-node="671044811f0b3">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/22aa2d2b-1e48-4154-86d0-aad884ece4bf"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-649cb69aa1df1" data-node="649cb69aa1df1">
			<div class="fl-col fl-node-649cb69aa1f27 fl-col-small" data-node="649cb69aa1f27">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-670f0a2f4da8b" data-node="670f0a2f4da8b">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Selling Your Business and Succession Planning</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-670f0a0c9212c" data-node="670f0a0c9212c">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 10px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/d1ad5ede-4444-486b-b62a-732ff7b0c56c"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-649cb69aa1f67 fl-col-small" data-node="649cb69aa1f67">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-63e5063e87c46" data-node="63e5063e87c46">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Apprentice- The need, How To!</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-613e788b13e72" data-node="613e788b13e72">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/a5bfb429-3401-4249-a4b8-c101aa113c9c"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-649cb6afde37a" data-node="649cb6afde37a">
			<div class="fl-col fl-node-649cb6afde496 fl-col-small" data-node="649cb6afde496">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-649cb710ec9b5" data-node="649cb710ec9b5">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Selling Your Business and Succession Planning</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-607eb52f30a61" data-node="607eb52f30a61">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 10px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/3345f685-7c69-4fcc-8125-8b5e4f7b5cad"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-649cb6afde4d3 fl-col-small" data-node="649cb6afde4d3">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-613e7888a00cc" data-node="613e7888a00cc">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Service Advisor Episodes</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-63e50641c9705" data-node="63e50641c9705">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/e64e6047-94af-4d14-a246-2db65b32cde8"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-649cb731ee114" data-node="649cb731ee114">
			<div class="fl-col fl-node-649cb731ee213 fl-col-small" data-node="649cb731ee213">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-607eb591503ad" data-node="607eb591503ad">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Matt Fanslow Collection</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-5fde86b1e410e" data-node="5fde86b1e410e">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/667ef33e-f57d-416f-9311-b5d4aa7f0b07"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-649cb731ee24f fl-col-small" data-node="649cb731ee24f">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-6348614a87ddd" data-node="6348614a87ddd">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Labor Rates</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-6348613bd458d" data-node="6348613bd458d">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/367ef085-14a8-4cb4-bb99-3ed33fade3b7"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-649cb759332a0" data-node="649cb759332a0">
			<div class="fl-col fl-node-649cb759333a2 fl-col-small" data-node="649cb759333a2">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-5fde86a614a12" data-node="5fde86a614a12">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Business Coaches, Consultants, Trainers. Advice.</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-607eb4fdf3969" data-node="607eb4fdf3969">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 10px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/c4756f25-c5f4-45aa-bade-0804ba029827"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-649cb759333d3 fl-col-small" data-node="649cb759333d3">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-627a763d0aca4" data-node="627a763d0aca4">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Financial Success - Labor Rates - Margins - KPI's - Cash</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-627a764366e08" data-node="627a764366e08">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 10px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/04faa1cc-2d9a-4c67-a70a-528a37b97323"></iframe></div></div>
	</div>
</div>
	</div>
</div>
	</div>

<div class="fl-col-group fl-node-649cb7a034157" data-node="649cb7a034157">
			<div class="fl-col fl-node-649cb7a0342a0 fl-col-small" data-node="649cb7a0342a0">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-662fb60bc9dbc" data-node="662fb60bc9dbc">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Episodes to help drive a commitment to training for aftermarket technicians.</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-636994b02a6cf" data-node="636994b02a6cf">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 10px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/8d0c37f3-4d1e-48ad-aa71-e1c94109c802"></iframe></div></div>
	</div>
</div>
<div class="fl-module fl-module-heading fl-node-636994b6ba3b6" data-node="636994b6ba3b6">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Bob Ward Series on Succession</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-662fb60e1c1e8" data-node="662fb60e1c1e8">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/0c58d1dc-428e-4753-b141-bdcb447afa72"></iframe></div></div>
	</div>
</div>
	</div>
</div>
			<div class="fl-col fl-node-649cb7a0342dd fl-col-small" data-node="649cb7a0342dd">
	<div class="fl-col-content fl-node-content">
	<div class="fl-module fl-module-heading fl-node-61364bab4997b" data-node="61364bab4997b">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text">Personal and Business Assessments</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-662fb58b78ac6" data-node="662fb58b78ac6">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 6px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" allow="clipboard-write" seamless src="https://player.captivate.fm/collection/f111f184-29e9-425d-b074-29274d260b9d"></iframe></div></div>
	</div>
</div>
<div class="fl-module fl-module-heading fl-node-662fb587c31c7" data-node="662fb587c31c7">
	<div class="fl-module-content fl-node-content">
		<h3 class="fl-heading">
		<span class="fl-heading-text"> EOS - Entrepreneurial Operating System with Barry Barrett</span>
	</h3>
	</div>
</div>
<div class="fl-module fl-module-html fl-node-61364b9718bd1" data-node="61364b9718bd1">
	<div class="fl-module-content fl-node-content">
		<div class="fl-html">
	<div style="width: 100%; height: 600px; margin-bottom: 20px; border-radius: 10px; overflow: hidden;"><iframe style="width: 100%; height: 600px;" frameborder="no" scrolling="no" seamless src="https://player.captivate.fm/collection/e3e9bda5-5921-488b-bdfb-7cd1411fd0a5"></iframe></div></div>
	</div>
</div>
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		<span class="fl-heading-text">Memories of Bob Greenwood - Remarkable Results Radio and Current Town Hall Academy's</span>
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		<span class="fl-heading-text">Technician Talk Series with Matt Fanslow, Bob Heipp and Peter Landry</span>
	</h3>
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		<span class="fl-heading-text">Anthony Williams brought his passion for education to the industry. We will miss him. Episode that feature Anthony.</span>
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		<item>
		<title>Training 2020 and Beyond – Future Techniques and Strategies [THA 173]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a173/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Thu, 28 May 2020 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?post_type=captivate_podcast&#038;p=31844</guid>

					<description><![CDATA[THA 173 Training 2020 and Beyond: Future Techniques and Strategies

The challenges we have now and into the future, regarding training, are so apparent in this episode. Will you shift and adapt to the many ways of acquiring training into the future. Will we be changing how we deliver knowledge? Do we need to let some of our old training techniques die? Will we embrace career pathing? And will shop owners be more supportive and pay for training? Some of the answers are here now. 

Rich Falco came to me with this Academy topic and I was hooked. Who wouldn’t want to listen to a discussion on ‘Training 2020 and Beyond: Future Techniques and Strategies. He brought along Jim Cokonis and Matt Fanslow. You know me I’m a very curious person and I want to learn something new every day. This episode brought out both of those traits. In Fact I got more than I anticipated and so will you. 

Talking points for a great meeting agenda at https://remarkbleresults.biz/a173
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/3633de58-54e9-4fe2-b447-f3ffc3ef33ea"></iframe></div><p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2018/08/Watch-Video-Listen-Audio-Graphic-2.png" height="90" width="595"></p>
<p><iframe loading="lazy" title="Town Hall Academy  173 Training 2020 and Beyond" width="500" height="281" src="https://www.youtube.com/embed/rYUflCxKOLc?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></p>
<p><strong>Richard Falco Jr.</strong> is an instructor for Carquest Technical Institute (CTI).&nbsp;He is an ASE Master Technician L1 with over 25 years in the auto repair industry. His technical experience includes Domestic, Asian, and European vehicles both at the dealership level and as a successful shop owner. He has instructed technicians and college students in all aspects of automotive repair and currently takes care of our customers, for CTI, throughout the southeastern U.S.&nbsp;Listen to Rich’s previous episodes&nbsp;<a href="https://remarkableresults.biz/?s=%22Richard+Falco%22" target="_blank" rel="noopener"><strong>HERE</strong></a>.</p>
<p><strong>Jim Cokonis</strong></p>
<p><strong>Matt Fanslow</strong>&nbsp;is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.&nbsp;His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adaptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996.</p>
<p>Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo.</p>
<p>Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products.</p>
<p>Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Hear Matt in these Remarkable Results Radio Episodes&nbsp;<a href="https://remarkableresults.biz/?s=%22fanslow%22" target="_blank" rel="noopener"><strong>HERE</strong></a><strong>.</strong></p>
<p><strong>Key Talking Points:</strong></p>
<ul>
<li class="ql-indent-1">Future of trainingJust because of COVID-19 we should be re-thinking training</li>
<li>&nbsp;Virtual training is coming&nbsp;&nbsp;</li>
<li>For leader-led trainers, they have not been out for a few months and not sure when it will change</li>
<li>How do we validate and confirm that knowledge transfer has taken place?</li>
<li class="ql-indent-1">Has our craft changed?Are we teaching old technology?</li>
<li class="ql-indent-1">Is distance learning going to be a key to the future? There are huge conversations being held everywhereShelves were stripped of webcams, headsets, monitors</li>
<li class="ql-indent-1">We need to learn Bluetooth, video switchers, cameras, streaming services.&nbsp;</li>
<li class="ql-indent-1">The learning curve is there and the student uptake will need to be measured.</li>
<li class="ql-indent-1">Do we need to let some of our old training ideas and techniques die?We are teaching old curriculums through NATEF guidelines that are not in play today. Rebuilding Master Cylinders&nbsp;and Wheel Cylinders as an example</li>
<li class="ql-indent-1">Our advisors need to become more involved.</li>
<li class="ql-indent-1">The generations learn differently</li>
<li class="ql-indent-2">Do cell phones have a purpose in class or in shopsSome have not value</li>
<li class="ql-indent-1">Some realize that they are tools</li>
<li class="ql-indent-2">Career PathingConsidering the aircraft technician or FAA model to earn a certificate for an area of repairSchool, on-line, interaction, hands-on</li>
<li class="ql-indent-2">Multiple Choice Test</li>
<li class="ql-indent-1">Demonstrate to an accessory you know the skill</li>
<li class="ql-indent-2">Let’s get away from the sage on the stage (Anthony Williams) and downloading information to studentsThe teachers need to be sure the student is comfortable with the new knowledge.</li>
<li class="ql-indent-2">Education today in silos. Electrical. Front End. Brakes. Physics is physics</li>
<li class="ql-indent-1">Science unites thing</li>
<li>We need new blood and new ideas as trainers in the industry</li>
<li>Jim Cokonis: “I’m not here to herd cows, I’m here to make hamburger.”</li>
<li>Using YouTube. Should we have a peer review team? “Google Scholar” to verify that the videos published have value to the industry with a review board that the repair and technique is safe and correct for vehicle owner</li>
<li>On line training get the interaction that may not come from a leader-led class. Ego’s don’t get in the way</li>
<li class="ql-indent-1">Will boutique training catch on?Small, intimate, localized training. The trainer comes to the shop. Theory and hands-on</li>
<li>Theater-style training with an audience and multi-camera shots with picture in picture streamed to students all over the world.</li>
<li class="ql-indent-1">Diag tools today have capabilities to get support, through the tool, to help techs find the solution.Will the tech learn with this ‘extra’ help?</li>
<li class="ql-indent-1">Will some techs learn a lot about the diag and the features of the tool?</li>
<li>For quality training, there needs to be a supportive shop owner. It is harder for the tech </li>
</ul>
<p><strong>Resources:</strong></p>
<ul>
<li>A special thanks to <strong>Rich Falco, Jim Cokonis, </strong>and<strong> Matt Fanslow</strong>&nbsp;for their contribution to the aftermarket.</li>
<li>Books Page&nbsp;<a href="https://my.captivate.fm/books/" target="_blank" rel="noopener"><strong>HERE</strong></a></li>
<li>Listen to all&nbsp;<a href="https://remarkableresults.biz/remarkable-results-radio-podcast/" target="_blank" rel="noopener">Remarkable Results Radio</a>,&nbsp;<a href="https://remarkableresults.biz/for-the-record/" target="_blank" rel="noopener">For The Record</a>&nbsp;and&nbsp;<a href="https://remarkableresults.biz/town-hall-academy/" target="_blank" rel="noopener">Town Hall Academy</a>&nbsp;episodes.</li>
</ul>
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<p><a href="https://remarkableresults.biz/listen/" target="_blank" rel="noopener">Mobile Listening APP&#8217;s HERE</a></p>
<p><a href="https://remarkableresults.biz/insider/" target="_blank" rel="noopener">Join the Ecosystem &#8211; Subscribe to the INSIDER NEWSLETTER HERE.</a></p>
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<p>This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at <a href="http://www.shop-ware.com/" target="_blank" rel="noopener">shop-ware.com</a></p>
]]></content:encoded>
					
		
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		<item>
		<title>Anthony Williams – Update on the Automotive Institute for Science and Technology (AIST) [RR 496]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e496/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 27 Dec 2019 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?post_type=captivate_podcast&#038;p=29390</guid>

					<description><![CDATA[Anthony Williams is the Automotive Liason for the Automotive Institute for Science and Technology &#8211; AIST. Contact Anthony: a.williams@automotiveinstitute.org 719-641-2575 &#160; Talking Points: &#160;A brief&#160;recap on schoolProject-Based Learning vs Traditional schoolingDoing is the basis for learning in a real-world setting Find student natural aptitude&#160; Career Education combined with Core content (English, Math, Science, Etc.) PTECH&#8230;]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/838d4c1d-c10b-455d-ad45-5497e858a067"></iframe></div><p><strong>Anthony Williams</strong> is the Automotive Liason for the Automotive Institute for Science and Technology &#8211; AIST.</p>
<p>Contact Anthony:</p>
<ul>
<li>a.williams@automotiveinstitute.org</li>
<li>719-641-2575</li>
</ul>
<p>&nbsp;</p>
<blockquote><p><strong>Talking Points:</strong></p></blockquote>
<ul>
<li class="ql-indent-2">&nbsp;A brief&nbsp;recap on schoolProject-Based Learning vs Traditional schoolingDoing is the basis for learning in a real-world setting</li>
<li class="ql-indent-1">Find student natural aptitude&nbsp;</li>
<li class="ql-indent-1">Career Education combined with Core content (English, Math, Science, Etc.)</li>
<li class="ql-indent-1">PTECH (Pathways in Technology Early College High School) 6 years</li>
<li class="ql-indent-1">Current needs – Financial PartnersThe industry is large enough to find the funding to bring this new education model to the industry. Funding is needed for the building</li>
<li class="ql-indent-1">Facility purchase – $5 million</li>
<li class="ql-indent-2">Construction to outfit the facility to be a schoolPhase 1 – ASAP $3 million</li>
<li class="ql-indent-2">Phase 2 – Year 3 $3 million</li>
<li class="ql-indent-1">Phase 3 – Year 5 $2 million</li>
<li>Apprentice and internship programs being discussed and how it would work with partners</li>
<li class="ql-indent-1">Fundraising OptionsAutomotiveInstitute.org <a href="https://automotiveinstitute.wpcomstaging.com/" target="_blank" rel="noopener">https://automotiveinstitute.wpcomstaging.com/</a></li>
<li class="ql-indent-1">Smile Amazon</li>
<li class="ql-indent-1">Paypal Giving Fund&nbsp;<a href="http://bit.ly/2Z6q94s" target="_blank" rel="noopener">http://bit.ly/2Z6q94s</a></li>
<li class="ql-indent-1">Buy a Brick&nbsp;<a href="http://bit.ly/2rdu2YR" target="_blank" rel="noopener">http://bit.ly/2rdu2YR</a></li>
<li class="ql-indent-1">Larger partners – Contact A.Williams@automotiveinstitute.orgAdvertisement, Naming rights, Structured Internships, career fairs, Special events (invite only), and more</li>
</ul>
<p>&nbsp;</p>
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<p>This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion <img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-1440x621.jpg" height="98" width="227">global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. Therefore, more than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals. They will be from 135 countries which are projected to be in Las Vegas during AAPEX 2019. For information, visit <a href="http://aapexshow.com./" target="_blank" rel="noopener"><strong>aapexshow.com</strong></a></p>
]]></content:encoded>
					
		
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		<title>RR 418: AIST – The Future of Automotive Education</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e418/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 29 Mar 2019 09:13:10 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=25126</guid>

					<description><![CDATA[AIST - The Future of Automotive Education

This episode recorded at Vision 2019 in KC brings you into the loop on Automotive Institute of Science and Technology (AIST) in Colorado Springs, CO. This new ‘non-traditional’ public charter school that will use the P-TECH model (Pathways in Technology Early College High School), designed to provide students the foundation they need to be successful in the automotive aftermarket industry when they graduate. 

Students will be able to enroll in a 4- or 6-year program, starting their freshman year of high school through their second year of college and all publicly funded. AIST will offer students three pathways: Automotive Technology, Business, or Engineering (mechanical and electrical) and will be project based.

With me is Anthony Williams, Special Projects Manager with Advance Auto Parts who had the seed of the idea for AIST and speaks to his dream becoming a reality.  And Chris Chesney Sr. Director, Customer Training Carquest Technical Institute.
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/0b4edab8-6416-4d1f-a62e-4c753eac3212"></iframe></div><p><strong>Chris Chesney </strong>is theDirector of Customer Training for Carquest Technical Institute. He is also a NASTF Board Member.<br />
Visit Chris’s previous episodes <a href="https://remarkableresults.biz/?s=%22chesney%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<p><strong>Anthony Williams</strong> is a Special Projects Manager at Advance Auto Parts, Colorado Springs, Colorado.</p>
<p>&nbsp;</p>
<p><span style="font-weight: 400;">This episode recorded at Vision 2019 in KC brings you into the loop on <strong>Automotive Institute of Science and Technology (AIST)</strong> in Colorado Springs, CO. This new ‘non-traditional’ public charter school that will use the P-TECH model (Pathways in Technology Early College High School), designed to provide students the foundation they need to be successful in the automotive aftermarket industry when they graduate. </span></p>
<p><span style="font-weight: 400;">Students will be able to enroll in a 4- or 6-year program, starting their freshman year of high school through their second year of college and all publicly funded. AIST will offer students three pathways: Automotive Technology, Business, or Engineering (mechanical and electrical) and will be project based.</span></p>
<blockquote>
<p><strong>Key Talking Points:</strong></p>
</blockquote>
<ul>
<li style="font-weight: 400;">All-encompassing school- reinventing automotive education
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Create stand-alone STEM programs</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">All education is for career preparation </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Broke apart automotive program and spread out over everything</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">No more English or math classes- have project instead than inside of project your English lessons will be taught </span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Example: CSI project</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Work with police and fire department- showcase car accidents (texting and driving)</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Recreate accidents on the property, have students figure out what happened- redraw skidmarks, staging dummies, etc </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Learn safety contexts of cars- have questions  and ask the teacher </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Instead of telling students what they need to know you show them a problem and have students ask the questions </span></li>
</ul>
</li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Creating critical thinkers and problem solvers- gather data and ask the right questions </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Exploring other avenues besides having a career as a technician (business/technical trades/ engineering pathways)- equal desire for systems and parts counter</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Prepare the workforce with zero debt</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">AIST independent public school- funding from the school district </span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Need industry support- vendor suppliers and partners, competitors </span></li>
</ul>
</li>
</ul>
<p>&nbsp;</p>
<p><strong>Resources:</strong></p>
<ul>
<li>Thanks to <strong>Chris Chesney and Anthony Williams</strong> for their contribution to the aftermarket&#8217;s premier podcast.</li>
<li><span style="color: #000000;">Link to the &#8216;<strong>BOOKS</strong>&#8216; page highlighting all books discussed in the podcast library <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/books/" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span> Leaders are readers.</span></li>
<li>Automotive Institute of Science and technology Website <a href="https://www.automotiveinstitute.org/" target="_blank" rel="noopener noreferrer"><span style="color: #0000ff;"><strong>HERE.</strong></span></a></li>
<li>What is AIST all about <a href="https://www.autoinstitute.org" target="_blank" rel="noopener noreferrer"><span style="color: #0000ff;"><strong>HERE.</strong></span></a></li>
<li><span style="font-weight: 400;">Wheatridge High School STEM Program<a href="https://remarkableresults.biz/e279/" target="_blank" rel="noopener noreferrer"><strong> <span style="color: #0000ff;">Episode 279</span></strong></a></span></li>
<li>Leave me an honest review on <strong><a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" target="_blank" rel="noopener noreferrer">iTunes</a></strong>. Your ratings and reviews really help and I read each one of them.</li>
</ul>
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<p>&nbsp;</p>
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<p>&nbsp;</p>
<p>This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion <img loading="lazy" decoding="async" class="alignright wp-image-24475" src="https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-1440x621.jpg" alt="" width="227" height="98" srcset="https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-1440x621.jpg 1440w, https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-300x129.jpg 300w, https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-768x331.jpg 768w, https://remarkableresults.biz/wp-content/uploads/2019/01/AAPEX_logo_CMYK_with_tagline-610x263.jpg 610w" sizes="(max-width: 227px) 100vw, 227px" />global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you&#8217;ll see the latest products, parts, and technologies for your business. The event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. More than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals from 135 countries are projected to be in Las Vegas during AAPEX 2019. For information, visit <span style="color: #3366ff;"><a style="color: #3366ff;" href="http://aapexshow.com."><strong>aapexshow.com</strong></a></span></p>
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		<title>CarmCast 018: Vision KC 2018 Epilogue &#124; Interviews &#124; Follow-up</title>
		<link>https://remarkableresults.biz/facebook-live/cc018/</link>
					<comments>https://remarkableresults.biz/facebook-live/cc018/#comments</comments>
		
		<dc:creator><![CDATA[Carman Cappriotto]]></dc:creator>
		<pubDate>Wed, 06 Mar 2019 17:00:08 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/facebook-live/carmcast-018-vision-kc-2018-epilogue/</guid>

					<description><![CDATA[CarmCast 018 What was your best take-a-way from Vision Did you get your Vision shirt that supports scholarships Thanks: Thanks to Sheri Hamilton, Jerry Holcom, Joe Severt and Ron Haugen for such a great event and for having me lead the Power Panel. Look for an upcoming episode with Tyler Hubbard, Chris Cheney, Greg Buckley,&#8230;]]></description>
										<content:encoded><![CDATA[<p>CarmCast 018</p>
<ul>
<li>What was your best take-a-way from Vision</li>
<li>Did you get your Vision shirt that supports scholarships</li>
<li>Thanks:</li>
<li style="list-style-type: none;">
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Thanks to Sheri Hamilton, Jerry Holcom, Joe Severt and Ron Haugen for such a great event and for having me lead the Power Panel.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Look for an upcoming episode with</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Tyler Hubbard, Chris Cheney, Greg Buckley, Aaron Stokes and Brian Bates</span></li>
</ul>
</li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Many great interviews were done at Vision along with recording some For The Record Rants</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Let me drop a few names on you:</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Rob Morrell</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Mark Warren</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Rob Rowsell</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Anthony Williams</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Chris Chesney</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Jorge Menchu</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Scott Brown</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Matt Fanslow</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Justin Morgan</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Scott Shotton</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Dave Denman</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Eric Ziegler</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Brian Bates</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Tyler Hubbard</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Aaron Stokes</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Greg Buckley</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Jennifer Filzen</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Keith Williamson</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Kim Walker</span></li>
</ul>
</li>
</ul>
</li>
<li><span style="font-weight: 400;">So we can keep the energy up, I need you to share the podcast with your peers. Don’t hold it back. Rising tide lift all ships. We are in a renaissance to improve our industry like never before. Networking, business coaches, twenty groups and the RRR podcasts are important tools for business and personal improvement.</span></li>
<li><span style="font-weight: 400;">Always looking to hear from you about topics, interview, your opinions or maybe it is your time to be on the podcast …. </span><a href="mailto:Carm@remarkableresults.biz"><span style="font-weight: 400;">carm@remarkableresults.biz</span></a></li>
</ul>
]]></content:encoded>
					
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		<item>
		<title>RR 383: AAPEXedu 2018 The Road To Great Technicians – Roundtable</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e383/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 27 Nov 2018 10:11:55 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/?p=24160</guid>

					<description><![CDATA[AAPEX EDU 2018 The Road To Great Technicians

A fundamentally valuable discussion as we get ready to deal with the tsunami of seeding our industry with our future technicians that will have the competencies necessary to perform mechanical and diag work and the need to develop career paths for every level of technician. 

We need apprentice and mentoring programs that are universal to the industry, along with an industry moving in the same training direction so we can create competent technicians to work on the tech and safety issues of our future vehicles. We do not need our government involved in directing competencies, we need to do it ourselves.

This discussion is one you’ll need to hear time and time again. You will need to be involved and help move this initiative forward. Don’t wait to get involved. A first step is to become a member of NASTF. It is Free. Go to NAFTF.org
]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/cc5692b5-8042-46fc-8064-d1b5ed0738d9"></iframe></div><p><strong>Donny Seyfer</strong> the executive officer of NASTF  (National Automotive Service Task Force) and Partner in Seyfer Automotive in Wheatridge, CO. Listen to Donny’s previous episodes <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/?s=%22Donny+Seyfer%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span></p>
<p><strong>Chris Chesney</strong> is the Senior Director of Customer Training, CARQUEST Technical Institute, and a NASTF board member and a member of the ‘Road To Great Technician’ project.  Listen to Chris’s previous episodes <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/?s=%22Chris+Chesney%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span></p>
<p><strong>Jill Saunders</strong> is Curriculum Developer, Toyota Motor Sales, North America and a member of the ‘Road To Great Technicians’ project. Listen to Jill’s previous episodes <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/?s=%22Jill+Saunders%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span></p>
<p><strong>Kyle Holt</strong> is the President of S/P2 (sp2.org). S/P2 serves businesses and career tech schools in the automotive service, collision repair, heavy-duty/diesel, welding, construction, cosmetology, and culinary industries. S/P2 is used by over 175,000 students and employees every year across North America. Listen to Kyle’s previous episodes <a href="https://remarkableresults.biz/?s=%22kyle+holt%22" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</p>
<blockquote>
<p><strong>Key Talking Points:</strong></p>
</blockquote>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">“There is nothing like a crisis to pull everyone together.” Donny Seyfer</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The entire industry needs to participate in growing and keeping technicians. Dealers are having the same challenge. </span>
<ul>
<li><b><span style="font-weight: 400;">Churn is not good or acceptable to grow our industry.</span></b></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Losing a key technician can cause a big gap in revenue. Finding someone if you are behind the eightball is an expensive problem. Growing talent beforehand and on-going will</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Toyota needs 1400 technicians per year to keep their dealer network supplied. Aftermarket heeds this.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Military veterans are a consideration for Toyota.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">It starts at the dinner table. We need to get the word out to everyone who wants to listen.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">When kids are involved in a STEM class and or a youth automotive program they will cross-pollinate their friends. We need to get them involved so we can gain that advantage. Just one tactic to build it from the entry level.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">There is a video game to work on cars now.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We need to remodel how we educate our students (all trades) from an outcome-based education to a more competency-based or master of a skills-based education system.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Give the student to move when they are ready not as a project group.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career pathing is to have all students to have the same competencies. All they would have to learn about their new employer is their culture.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Industry and education need to be attached at the hip.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Mentoring will be a big part of this plan.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">We’ll never find mentors if they don’t know how and are paid appropriately.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Find a mentoring program at SP/2. Go to SP2.org, send an email and ask for the mentoring system. It is in beta.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We need the structure from a mentoring program, but outlining a career path is as important to the next generation of technicians.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Career-pathing is an industry problem.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Entry level technicians need to know how to move up to B tech and A tech and what other directions, such as parts, service.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Competencies must be identified across the entire industry.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">In the early ’70s, ASE helped keep the government at bay and to engage industry and to create a standard to gauge the knowledge-based of the technician.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We need to get an electrical diagnosis as simple as righty tighty lefty loosey. </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The industry needs to take its rightful place to support ASE and education.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The educators need the tools to teach the competency-based skills.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">NASTF’s goal is to connect everyone.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">There are multiple initiatives going on across the country.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Mentoring, Apprentice programs everywhere.</span></li>
</ul>
</li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Service Quality Specialist is a new program being developed by Toyota</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Creating a new role. Their highest level is Toyota Master Technician (TMT)</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Make their TMT a salary position so they can mentor and coach technicians. This position will monitor the quality of work they do.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Our technicians are being poached by other industries that need technicians.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The entry-level technician developed by NASTF</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Top shop operators looked at the outline and asked to adopt that person. In other words, they felt the outline was a home run.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The FAA model of competency may be a perfect choice moving forward. How does it get done is the challenge. The technician gets a new certification from, for example, ASE.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Jill Saunders is in charge of the Skills USA competition. We can learn from Skills USA which is a hands-on competency based test for secondary and post-secondary students.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">As an industry, we can support it at a local industry</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Students also are learning soft skills, like interviewing and writing a resume.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Not all who come in our industry do not have support from home.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">We need to be there to lift the instructors, students and provide ‘in-kind’ donations and support to these institutions who are molding our future technicians.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;"> The onslaught of technology is putting us at risk because all of that technology is focused on safety. Who’s watching? NHTSA. (Safety and Cybersecurity) We need to get our act together before the government gets involved.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The collision industry has been told that they will need to have a quality technician working in their shops because of the high tech nature of collision repairs. Consider that the collision industry will be looking to find the best technicians in the industry.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">There is an opportunity for mechanical shops to partner with collision shops to support their diag needs and mechanical work.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;">ADAS technology has the training industry and equipment industry up in arms over what it takes for calibration of ADAS systems.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">The supplier of the technology in concert with the OE creates the calibration specifications.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You must read and have the willingness to follow the directions and the discipline to read all of the OE specs.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Technical reading skills will become an important part of training.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">You must follow OE directions to the letter.</span></li>
</ul>
</li>
<li style="font-weight: 400;"><span style="font-weight: 400;"> We need to support education to a higher degree than we’ve been doing. Industry and education must align.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Anthony Williams has a dream of building PTECH (pathways to technology) School in Colorado Springs. A six-year public high school in partnership with public schools and the automotive industry. Need to build a consortium to build the school.</span>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Will include project-based learning models (STEM/STEAM)</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">No traditional classrooms.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Will have English, Math and History weaved into projects.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Automotive Technology, Business, and Engineering will be the areas of focus selected in their sophomore year.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">The three R’s: Rigor, Relevance to the automotive industry, Relational (working together in partnership)</span></li>
</ul>
</li>
</ul>
<p><strong>Resources:</strong></p>
<ul>
<li>Join NASTF (National Automotive Service Task Force) Link to <a href="http://www.nastf.org" target="_blank" rel="noopener noreferrer"><strong><span style="color: #0000ff;">NASTF.ORG</span></strong></a></li>
<li>Thanks to<b> <strong>Donny Seyfer</strong>, <strong>Chris Chesney</strong>, <strong>Jill Saunders</strong>, and <strong>Kyle Holt</strong></b> for their contribution to the aftermarket&#8217;s premier podcast.</li>
<li><span style="color: #000000;">Link to the &#8216;<strong>BOOKS</strong>&#8216; page highlighting all books discussed in the podcast library <span style="color: #0000ff;"><a style="color: #0000ff;" href="https://remarkableresults.biz/books/" target="_blank" rel="noopener noreferrer"><strong>HERE</strong></a>.</span> Leaders are readers.</span></li>
<li>Leave me an honest review on <strong><a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" target="_blank" rel="noopener noreferrer">iTunes</a></strong>. Your ratings and reviews really help and I read each one of them.</li>
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