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Slow Down, Move Over: A Call for Roadside Safety [THA 439]

Carm Capriotto, AAP — Fri, 27 Jun 2025 19:00:00 +0000

Thanks to our Partners, NAPA TRACS, and Today’s Class

Recorded at the NAPA NOW Event, this episode explores the “Slow Down, Move Over” (SDMO) initiative, a vital traffic safety campaign focused on protecting roadside workers, emergency responders, and stranded drivers. It highlights the dangers these individuals face, including staggering statistics on injuries and fatalities. The conversation underscores the importance of driver awareness, professional training for tow truck operators, and the use of technology like Safety Cloud, which warns motorists of roadside hazards. Real-life stories add emotional weight, while fundraising efforts support awareness and aid impacted families. The message is clear: slowing down and moving over saves lives.

Lauren Briggs, Sales & Marketing Director. NAPA Auto Care

Ryan Ouellette, Strategic Account Manager, AAA

Kristi and Donnie Hudson, Troy Auto Care, Troy, MI. Kristi and Donnie’s previous episodes HERE

Dawn Ray, Manager, Automotive Preferred Supplier Programs, AAA

Show Notes:

Watch Full Video Episode
Introduction (00:00:00)
Overview of SDMO Laws (00:03:52)
Training and Safety for Roadside Workers (00:07:08)
Roadside Fatalities and Prevention (00:12:28)
NAPA’s Involvement and Industry Support (00:13:41)
Fundraising and T-Shirt Campaign (00:15:04)
Safety Cloud Technology Integration (00:19:36)
Need for More Roadside Signage (00:21:30)
Expanding Awareness & Shop Involvement (00:23:01)
Communication and Stop-and-Block Practice (00:23:40)
Personal Impact and Survivor Stories (00:27:44)
Customer Education and Roadside Safety (00:30:01)
Care, Custody, and Control Protocol (00:31:15)
Call to Action & Final Thoughts (00:33:01)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

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Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
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Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Behind the Scenes: Hudson Family Trifecta Awards [RR 797]

Carm Capriotto, AAP — Tue, 15 Nov 2022 05:15:00 +0000

Get a behind the scenes interview with Kristi and Donnie Hudson on their trifecta award winning year in 2022 as the NAPA AutoCare Shop Owner of the Year, Women in Auto Care Female Shop Owner of the Year and AAPEX Shop Owner of the Year. Jason Rainey and Joelle Pollak from NAPA AutoCare also join the conversation.

Watch Full Episode On YouTube HERE

Jason Rainey, Vice President, NAPA AutoCare. Jason’s previous episodes HERE

Joelle Pollak, Director of Sales and Marketing, NAPA AutoCare. Joelle’s previous episodes HERE

Kristi and Donnie Hudson, Troy Auto Care, Troy, MI. Kristi and Donnie’s previous episodes HERE

Key Talking Points

2022 NAPA AutoCare Center of the Year
2022 Female Shop of the Year
2022 AAPEX Shop of the Year
Mentorship with Joelle has helped Kristi come out of her shell- two way street
NAPA Business Development Group (BDG)- gives fellow shop owners facing the same challenges each and every day to get together and share strengths and weaknesses. Learn from each other with best practices. Save your strength, save your tools, save your funds, and put them into the community that supports you. Kristi was the only female in their BDG group in the beginning. She encouraged the wives to get involved. There are now 7 wives heavily involved in the day to day business of their husband’s shop.
Donnie and Kristi brought 24 of their leadership members to AAPEX
Kristi’s goal is to get into schools, supply kids with the proper equipment
Kristi went to vocational school in automotive, graduated and worked as a lube tech at a gas station. She applied to a local community college, and her instructor said, “Sweetheart, you’re in the wrong room.” The school counselor and the dean all told her she needed to find a different career. Switched to EMT and firefighting, where she met Donnie, and eventually transitioned to working in the shop on the front counter and now runs her own shop.
Troy Auto Care has 7 females that work within the organization and 7 apprentices

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Important Books

Check out today’s partner:

Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

Next Best Improvement: Lean [THA 266]

Carm Capriotto, AAP — Thu, 10 Mar 2022 05:15:00 +0000

How do you calculate the common phrase “work smarter, not harder?” This episode is all about getting lean in your shop. Are you tracking the steps it takes to do something simple like an oil change? Are your parts and supplies not only organized but purposefully placed in areas for efficiency? My panel discusses simple ways to get started with Lean Six Sigma. 1 simple change can save you time and money.

Watch Episode on YouTube

Kristi Hudson, Troy Auto Care, Troy, MI. Visit Kristi’s shop HERE

Karim Morsli, Winkler Automotive Service, Gaithersburg, MD. Visit Karim’s shop HERE

Key Talking Points

Oil change- consistent results for every customer, supplies are together
It’s easy to start- start with your most repetitive processes. Graphic representation of your business (overview of the shop) spaghetti diagram (Karim used Sketchup App) is tracing every step of the process you do with numbered steps and how much time it takes. What is your critical path?
Every job is pre, during, and post. Clean as you go
The leadership of the business needs to invest in
Time=money
Using data- how many jobs do you do? How many hours does it take? How much stock do you have? What is more profitable?
Get your team involved- everyone has to be a part of it for lean to work. Less stress looking for tools/scanners etc. Holds everyone accountable. Once team members see how much easier and less stressful their jobs are they will be excited about it and want to help improve it even more
Lean is ongoing and will continue to improve
Be careful, lean will follow you home!

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Aftermarket Radio Network

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Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partners:

More Time. More Profit. Shop-Ware Shop Management getshopware.com

See how Broadly can help YOU grow your auto shop. getbroadly.com/chat

Michael Gallini and Shop Tour with Kristi Hudson [AW 072]

Carm Capriotto, AAP — Sat, 25 Sep 2021 05:15:00 +0000

Guest Host Michael Gallini, Eurauto Shop, Plano, TX. Michael’s previous episodes HERE
Virtual shop tour with Kristi Hudson, Troy Auto Care, Troy, MI. Kristi’s previous episodes HERE
Weekly episode updates

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour