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Which Scan Tool Should I Buy? Vision Hi-Tech & Expo 2023 [AW 144]

Carm Capriotto, AAP — Sat, 11 Feb 2023 05:15:00 +0000

Insights to the Vision Hi-Tech & Expo Class “Which Scan Tool Should I Buy?” Saturday, March 4th 8:45 am-11:45 am with Scott Shotton, Scot Manna, Tanner Brandt, Keith Perkins, and Sean Tipping.

Scott Shotton, The Driveability Guys. Scott’s previous episodes HERE.

Tanner Brandt, Autodiag Clinic. Tanner’s previous episodes HERE.

Scot Manna, Trainer, ACDelco Technician of the Millennium. Scot’s previous episodes HERE.

Watch Full Video Episode HERE

Show Notes:

“Which Tool Should I Buy?” Saturday March 4th 8:45am-11:45am with Scott Shotton, Scot Manna, Tanner Brandt, Keith Perkins and Sean Tipping
Register Here For Vision 2023
Q&A- shop owners/managers included
Shop owners may or may not know the functionality of scan tools
Raffles

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Transferring Technical Knowledge – Isaac Rodell and Keith Perkins [RR 802]

Carm Capriotto, AAP — Fri, 02 Dec 2022 05:15:00 +0000

Keith Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Listen to Keith’s previous episode HERE.

This is Isaac Rodell’s first appearance on Remarkable Results Radio. Find Isaac on Facebook “Isaac Rodiesel”

Talking Points:

The struggle to improve the transfer of technical knowledge is the same people show up to training every seminar. Yet there are a few new faces but not enough to make a larger impact on the need and value of training.
How do we connect with people who do not seek out training on their own
Paying for training, room, board, and time off needs to be the standard in the industry
When Issac owned his shop, he made the same mistake that so many shop owners today are making and not supporting 100% of his technician’s training requirements (registration, room, board, and making their pay whole)
Only shop owners who attend training can see the value. Once they attend, they are all over it and turn their training commitment into a pillar of their company
Training pays it does not cost
There are many deals available for equipment for pennies on the dollar from shops that are liquidating. This a sign of the times when shop owners hesitate to become a business person
The first hybrid in the US was Honda Insight in 1999
Many of our young trainers have never set a carburetor
Job security to work on ICE (Internal Combustion Engines) for many, many years to come as the age of the car grows by about 6 months per year and we currently are at 12.9 yrs
Buy a used 2005-2009 Toyota Prius to work on, to use as a training vehicle, and to wrap with the wording ‘We Service Hybrids.’
There is a worst-case scenario from Toyota about placing the keys about 20’ from the car when doing an oil change.
Verify the car is off when doing an oil change on the IC Engine
Issac and Keith are in the Mobile Diag. The dynamic of the job is changing because many shops are tooling up, and there is more competition than ever
Big pivot to remote programming
Issac encourages the young generation to go to training and will sponsor someone each year to go to ASTE
If senior members of a shop avoid going to training, invest in your young people.
20% of technicians are 55 -64 average age from a survey. Astonishing number
In high school, 90% of men worked on their cars back in the day when there was shop class
Today very few high schools have shop classes and must send their students to a co-op center
Reference Bob Cooper Episodes with consumer panel HERE
Kieth and Issac are not fans of Flat Rate.
When a technician returns from training within 2 weeks, be sure he/she teaches a short class of the training they had.
Practice what you learn and teach what you learn
When you teach, you learn
Fight the 30-day forgetting curve
Crispy Cream Waffle Video HERE
Issac has been making laptops for OE programming since 2014

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Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

The New ADAS L4 ASE Certification – Shepanek, Haugh, and Perkins [RR 761]

Carm Capriotto, AAP — Tue, 12 Jul 2022 05:15:00 +0000

Have you heard about the new ASE L4 ADAS Certification? This test has been in development since January 2020 with the help of industry experts. My guests Matt Shepanek, Matt Haugh, and Keith Perkins say the certification is going to be a major differentiating factor when hiring technicians. We all know the best technicians are the ones constantly learning and training. Stick around for an inside look into the test development and tips on how to pass the test.

Matt Shepanek, VP, Credential Testing Programs, National Institute for Automotive Service Excellence (ASE)

Matt Haugh, Director, Light Vehicle Test Development, National Institute for Automotive Service Excellence (ASE)

Keith Perkins, L1 Automotive Diagnostics and Program, L1 Automotive Training, Listen to Keith’s previous episode HERE

Key Talking Points

Why do we need a test for ADAS?
Test developed over a two year period with industry subject matter experts from OEMs, trucking industry, collision and independent repair shops that diagnose repair and calibrate ADAS systems.
Test launched as a double length test so ASE can gather statistics on the questions. Technicians that take the test now will receive a “certificate of completion” and then receive their actual score in the fall once we determine the pass score.
The ADAS Specialist Test has been in development since January 2020. The test was launched on May 17th, 2022. The test-launched as a double-length test so that we can gather statistics on the question and determine the passing score for the test.
Late May 2022 – Late Summer 2022: L4 tests will have 80 questions and will have a 3-hour time limit. Technicians taking the test during this window will receive a “notice of completion” and their L4 test result in myASE will show “Score Pending.” In early fall 2022, they will receive an email informing them that the results have been posted to their myASE account. At that time, score reports can be obtained through their myASE account.
Fall 2022 and later: The regular L4 test will have 50 questions and will have a 2-hour time limit. L4 test takers will receive a pass/fail score report at the test center and/or through their myASE account. There is a $34 registration fee plus a $100 Advanced Level test fee. To register for the regular L4 test, technicians must have passed the Automotive series A6: Electrical/Electronic Systems certification test or the Collision series B5: Mechanical & Electrical Components certification test.
To become ASE L4 certified, technicians must pass the L4 test and provide evidence of THREE years of relevant, hands-on working experience (or an approved equivalent combination of formal training and hands-on working experience). Technicians can take the L4 test before they have the required experience, but they will not receive a certificate until they have submitted proof of work experience.
The L4 test includes an Advanced Driver Assistance Systems Composite Vehicle Reference document. This document will be available as an electronic pop-up document during the test.
The Composite Vehicle Reference document features descriptions of systems, components, calibration procedures, and wiring schematics.
50% of the questions will be generic, and 50% of the questions will be based on the Composite Vehicle. The Composite Vehicle Reference document must be used to answer these questions. Prior to taking the test, technicians should take the time to become familiar with the layout, systems, charts, procedures, and schematics in the Composite Vehicle Reference document. A copy of the document can be downloaded from https://ase.com/ase-study-guides.
In addition to the Composite Vehicle document, the ASE L4 Study Guide contains test specifications, a task list, sample questions, and additional training resources. Visit https://ase.com/ase-study-guides for more information.
Technicians really have to be aware of what’s on the car and aware of the different services, and considerations that might be included, touching different systems on a car.

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Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

700th Episode Milestone- 7 Trends [RR 700]

Carm Capriotto, AAP — Fri, 10 Dec 2021 05:15:00 +0000

Key Talking Points

Donnie Hudson, 3 Location, Troy Auto Care, Troy, MI
- Retaining great employees
- Listen to your employees and keep the morale up
- Flexible schedules
- Feedback- transparent communication
- Take care of your people and they will take care of you

AJ Nealey, Nealey Auto Service, Edgewater and Deale, MD
- Talent mining (Finding superstars)
- Hand in hand with retention
- Your employees should be your biggest advocate and biggest fan
- Do you have the right culture internally and align with your organization?
- Can new hires be adaptable to a new culture they aren’t used to?
- Each role builds the company

Seth Thorson, Eurotech, New Brighton, Woodbury, Medina, MN
- Tesla Factor
- Electric cars break and need repair/maintenance- an opportunity
- Tesla training starting to come to the market
- “Service Mode” disables live view and summon capabilities
- Don’t say no to EV’s

Dr. Laura Shwaluk, The Auto Shop, Plano, TX
- Retaining great employees
- “Now Hiring” signs no longer work
- 50-65% of workers that are currently working are either actively looking for a new job or open to a new job
- How engaged are your employees with their work and the business?
- When you lose an employee you lose productivity
- Employees are looking for a “home”- core values, being appreciated, respect from owners and team members, integrity, achievement projects, sportsmanship

Emily Chung, AutoNiche, Markham, ON
- Attracting the next generation
- By the time we talk to them about trades mid to late high school it’s already too late. We need to get them interested at a younger age and get rid of the stigma with parents
- Capturing the youth- by high school they have already formed their opinion of their career paths.
- How are you portraying your shop? What does it look like to the parents?

Keith Perkins, L1 Automotive Diagnostics, Tulsa, OK
- Mobile Car Repair Trend (Vehicle Service)
- Working on a car in someone’s driveway- unsafe
- Over 60 google listings in the local area of Tulsa, OK, less than 10% are more than 4 years old of mobile auto repair business-wide acceptance
- Facebook Marketplace/Craigslist- individuals ready to perform repairs
- What started this movement? Technicians that didn’t have a “home”
- Consider “concierge service” for picking up and driving back

Colleen Yarger, Mark’s Independent Service, Chatsworth, CA
- Aging fleet
- Car shortage- people aren’t as willing to get new cars.
- 10-15 year old cars is the new niche- bigger tickets
- Automobiles that are age 12 years or older are anticipated to increase by 15%
- The number of vehicles 5 years old or less is predicted to increase by almost 25%.
- Research shows in 2021, there will be an estimated 76 million vehicles aged 16 years or older in the United States.

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX – Now more than ever.

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Keith Perkins Mobile Diagnostician and Tour of his Vans [AW 078]

Carm Capriotto, AAP — Sat, 06 Nov 2021 05:15:00 +0000

Guest host Keith Perkins, L1 Automotive Diagnostics and Programming, Tulsa, OK
Keith also operates the L1 Automotive Training company that offers advanced level automotive training on-site and online at www.L1Training.com.
See or hear a tour of his three Mobile Diag Vans
Recently made a move to brick and mortar specialty shop with no advertising for clients
None of his technicians need to buy any tools
Keith holds the title of ASE Master Certified L1 Technician, holding ASE certifications: A1-A9, L1, L2, L3, X1, P2, and various other industry certifications
He also serves as a Subject Matter Expert for ASE.
Listen to Keith’s previous episode HERE

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Scan Tools Part 3 [RR 678]

Carm Capriotto, AAP — Fri, 24 Sep 2021 05:15:00 +0000

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt Fanslow’s Previous Episodes HERE.

Keith Perkins has been in the industry over 15 years, serving in various capacities, including; engine machinist and assembler, dyno tuner, diagnostic technician, instructor, technical information specialist, and many more roles through the years. He currently operates L1 Automotive Diagnostics and Programming LLC a mobile module programming, diagnostic, immobilizer solution company, Keith also operates the L1 Automotive Training company that offers advanced level automotive training on-site and online at www.L1Training.com. Keith holds the title of ASE Master Certified L1 Technician, holding ASE certifications: A1-A9, L1, L2, L3, X1, P2 and various other industry certifications, he also serves as a Subject Matter Expert for ASE. Listen to Keith’s previous episode HERE

Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years. He collaborates with industry professionals, in building today’s “high-tech/old-fashioned” customer service system. Bill has been a big contributor to the podcast and he currently serves on several industries and educational advisory councils including AutoValue/Bumper to Bumper, Dorman Industries, and Cardone. Listen to Bill’s previous episodes HERE.

Key Talking Points

Your favorite scan tool(s)
Keith Perkins Web site: l1training.com
Keith’s and Matt’s preferences on scan tool by platform
Shops need to support their team with an investment in scan tools and subscriptions to sites to help support their use and application of them in diagnostic work and challenges
Scan tools in general do not program.
There is a difference between a scan tool and a diagnostic platform
Scan Tools Part 1
Scan Tools Part 2

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