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	<title>For The Record Podcast Archives - Remarkable Results Radio</title>
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	<title>For The Record Podcast Archives - Remarkable Results Radio</title>
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		<title>Inside AAPEX 2024: The Pico Booth with Matt Fanslow [FTR 114]</title>
		<link>https://remarkableresults.biz/ftr/f114-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 30 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f114-2/</guid>

					<description><![CDATA[Recorded Live at AAPEX 2024, Matt Fanslow highlights the PicoScope's features, including its ability to measure a wide range of pressures and its applications in diagnosing noise,
remarkableresultsl.biz/f114]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/67852f10-82c3-42dd-a5a2-5c0fc8205fed"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
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<p>Recorded Live at AAPEX 2024, Matt Fanslow highlights the PicoScope&#8217;s features, including its ability to measure a wide range of pressures and its applications in diagnosing noise,</p>
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<p>Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener noreferrer">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z Podcast</a></p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/3-rlR7ltOas" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>PicoScope Features (00:00:15)</strong></li>
<li><strong>Noise Vibration Harshness (00:01:31)</strong></li>
<li><strong>Using PicoScope for Diagnostics (00:02:12)</strong></li>
<li><strong>Ease of Use for All Levels (00:03:14)</strong></li>
<li><strong>Learning Curve and Training (00:04:51)</strong></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube:<a href="https://www.youtube.com/carmcapriotto"> https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/">https://www.linkedin.com/in/carmcapriotto/</a></p>
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<p>-Visit the Website: <a href="https://remarkableresults.biz/">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img fetchpriority="high" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
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		<title>Future-Proof Your Business: When ‘What If’ Becomes ‘Now What?’ [FTR 113]</title>
		<link>https://remarkableresults.biz/ftr/f113-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 23 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f113-2/</guid>

					<description><![CDATA[Joe Sevart discusses the critical importance of preparing for unexpected events.  He shares personal experiences and client stories to illustrate the potential impacts of not having a contingency plan. Joe advises business owners to organize essential information and consult with professionals to ensure their business can withstand unforeseen tragedies.
remarkableresults.biz/f013]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/4034bbe5-cf8c-4162-a0e3-86b4fb887989"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex-col gap-1 md:gap-3">
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="59468b4c-8606-43e1-a3c3-fda52f710a62" data-message-model-slug="gpt-4o">
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<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
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<p>Joe Sevart discusses the critical importance of preparing for unexpected events. Joe emphasizes the need for life insurance, proper legal documentation, and trust arrangements to protect business owners, their families, and employees. Don’t miss this opportunity to learn how proactive planning can protect everything you’ve worked so hard to build.</p>
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<p>Joe Sevart, <a href="https://www.i70autoservice.com/" target="_blank" rel="noopener">I70 Auto Service</a>, Kansas City, MO. Coach with <a href="https://repairshopoftomorrow.com/" target="_blank" rel="noopener">Repair Shop of Tomorrow</a></p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/CaRjs-IeSnk" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Preparing for the Unexpected (00:00:06)</strong></li>
<li><strong>Personal Experiences and Planning (00:00:23)</strong></li>
<li><strong>Financial and Legal Preparations (00:01:17)</strong></li>
<li><strong>Key Employee Insurance (00:02:24)</strong></li>
<li><strong>Importance of Documentation (00:03:14)</strong></li>
<li><strong>Real-Life Examples of Tragedy (00:04:12)</strong></li>
<li><strong>Consequences of Lack of Planning (00:05:40)</strong></li>
<li><strong>Encouragement to Act (00:06:42)</strong></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube:<a href="https://www.youtube.com/carmcapriotto"> https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
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<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
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		<title>Unveiling At AAPEX 2024: Autel’s New Scan Tool And More! [FTR 112]</title>
		<link>https://remarkableresults.biz/ftr/f112-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 16 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f112/</guid>

					<description><![CDATA[Matt Fanslow discusses Autel's latest innovations at AAPEX 2024, including Autel MaxiSys Ultra S2. The episode underscores the importance of trade shows for networking and discovering new technologies that enhance automotive diagnostics and repair efficiency.
remarkableresults.biz/f112]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/20a22abf-d0b8-47bd-be88-b11b1c5d0a04"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
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<p>Matt Fanslow discusses Autel&#8217;s latest innovations at AAPEX 2024, including Autel MaxiSys Ultra S2. The episode underscores the importance of trade shows for networking and discovering new technologies that enhance automotive diagnostics and repair efficiency.</p>
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<p>Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener">Diagnosing the Aftermarket A to Z Podcast</a></p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/b7a9l_L6qn0" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976">https://www.facebook.com/groups/1734687266778976</a></p>
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<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
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		<title>Transforming Phone Calls into Profits: The Five C’s Every service Advisor Should Know [FTR 111]</title>
		<link>https://remarkableresults.biz/ftr/ftr111/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 09 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/ftr111/</guid>

					<description><![CDATA[Rena Rennebohm from Empowered Advisor introduces the "Five C's of a Phone Call"—Comfort, Customer, Car, Conclusion, and Close—designed to help service advisors optimize phone interactions and increase conversion rates in the automotive service industry. She emphasizes the financial value of effective phone communication, noting that well-handled calls can greatly improve customer engagement and boost shop profitability.   remarkableresults.biz/f111]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/6a44d8f3-c669-4863-be51-8a7225d0a76b"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Rena Rennebohm from Empowered Advisor introduces the &#8220;Five C&#8217;s of a Phone Call&#8221;—Comfort, Customer, Car, Conclusion, and Close—designed to help service advisors optimize phone interactions and increase conversion rates in the automotive service industry. She emphasizes the financial value of effective phone communication, noting that well-handled calls can greatly improve customer engagement and boost shop profitability.</p>
<p>Rena Rennebohm,&nbsp;CEO and Creator of&nbsp;<a href="https://empoweryouradvisor.com/?fbclid=IwAR0uG_Y1o2ZhxrQnU2UOXaccKoHPHIplcRq467iLDD4bwj81swpoHMo8tAU" target="_blank" rel="noopener">Empowered Advisor</a>. Rena’s previous episodes <a href="https://remarkableresults.biz/?s=%22Renna+Rennebohm%C2%A0%22" target="_blank" rel="noopener">HERE</a>.</p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/m7v94L0b2dE" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Comfort (00:00:26)</strong></li>
<li><strong>Customer (00:01:09)</strong></li>
<li><strong>Car (00:01:39)</strong></li>
<li><strong>Conclusion (00:02:17)</strong></li>
<li><strong>Close (00:03:53)</strong></li>
<li><strong>Value of a Phone Call (00:04:36)</strong></li>
<li><strong>Customer Experience Insights (00:05:50)</strong></li>
</ul>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net" target="_blank" rel="noopener"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
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<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener">The Aftermarket Radio Network</a>:&nbsp;<a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener">Remarkable Results Radio Podcast</a>&nbsp;with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.&nbsp;<a href="https://remarkableresults.biz/" target="_blank" rel="noopener">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener">Diagnosing the Aftermarket A to Z</a>&nbsp;with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.&nbsp;<a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener">Business by the Numbers</a>&nbsp;with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.&nbsp;<a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener">The Auto Repair Marketing Podcast</a>&nbsp;with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.&nbsp;<a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener">The Weekly Blitz</a>&nbsp;with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.&nbsp;<a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener">Speak Up! Effective Communication</a>&nbsp;with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.&nbsp;<a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" height="100" width="600"></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" height="100" width="600"></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" height="442" width="663"></a></p>
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		<title>Automotive Einsteins: Thinking Under the Hood [FTR 110]</title>
		<link>https://remarkableresults.biz/ftr/f110-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 02 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f110-2/</guid>

					<description><![CDATA[Recorded at the ASTA Expo, Gerard Tonno from NAPA Autotech discusses being an "automotive Einstein." He emphasizes the importance of critical thinking, passion for auto repair, and effective use of resources and tools in diagnostics. He highlights the necessity of understanding basic electrical principles, conducting thorough visual inspections, and practicing with diagnostic tools.    remarkableresults.biz/f110]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/85e0a530-7c5e-4cfc-b839-6b77240e3ae8"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex-col gap-1 md:gap-3">
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="59468b4c-8606-43e1-a3c3-fda52f710a62" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose w-full break-words dark:prose-invert dark">
<p>Recorded at the ASTA Expo, Gerard Tonno from NAPA Autotech discusses being an &#8220;automotive Einstein.&#8221; He emphasizes the importance of critical thinking, passion for auto repair, and effective use of resources and tools in diagnostics. He highlights the necessity of understanding basic electrical principles, conducting thorough visual inspections, and practicing with diagnostic tools.</p>
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<p>Gerard Tonno, NAPA Autotech Training</p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/c3fvnBrotgI" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://astaexpo.com/" target="_blank" rel="noopener">ASTA EXPO: https://astaexpo.com/</a><br />
</strong></li>
<li><strong><a href="https://www.napaautotech.com/learn" target="_blank" rel="noopener">NAPA Autotech:</a> <a href="https://www.napaautotech.com/learn" target="_blank" rel="noopener">https://www.napaautotech.com/learn</a></strong></li>
<li><strong>Thoughts on Being an Automotive Einstein (00:00:28)</strong></li>
<li><strong>The Importance of Passion (00:02:03)</strong></li>
<li><strong>Utilizing Online Resources (00:02:54)</strong></li>
<li><strong>Visual Inspection Skills (00:04:34)</strong></li>
<li><strong>Foundational Knowledge in Electricity (00:05:41)</strong></li>
<li><strong>Understanding Pinpoint Tests (00:06:43</strong></li>
</ul>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube:<a href="https://www.youtube.com/carmcapriotto"> https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz">https://twitter.com/RResultsBiz</a></p>
<p>-Visit the Website: <a href="https://remarkableresults.biz/">https://remarkableresults.biz/</a></p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/950dbd3d-201e-4ad1-b176-3a1c7e6d12ea/FTR-110-Gerard-Tonno-ASTA.mp3" length="13498471" type="audio/mpeg" />

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		<title>Using Your Transferable Skills to Become a Better CEO [FTR 109]</title>
		<link>https://remarkableresults.biz/ftr/f109-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 26 Oct 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f109-2/</guid>

					<description><![CDATA[Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Murray Voth explores the idea of transferable skills for automotive shop owners making the shift from technician to business owner. He highlights how their technical knowledge can be applied to efficiently use shop management software and offers strategies to overcome any intimidation they may feel. By adopting a structured approach to learning key performance indicators (KPIs) and generating business reports, shop owners can gain the confidence needed to manage their businesses. Voth encourages them to use their diagnostic abilities to analyze business metrics, ultimately improving their effectiveness in running their shops.   remarkableresults.biz/f109]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/3071e7c3-0162-4630-a4de-d9deff50df6f"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex-col gap-1 md:gap-3">
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="59468b4c-8606-43e1-a3c3-fda52f710a62" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose w-full break-words dark:prose-invert dark">
<p>Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Murray Voth explores the idea of transferable skills for automotive shop owners making the shift from technician to business owner. He highlights how their technical knowledge can be applied to efficiently use shop management software and offers strategies to overcome any intimidation they may feel. By adopting a structured approach to learning key performance indicators (KPIs) and generating business reports, shop owners can gain the confidence needed to manage their businesses. Voth encourages them to use their diagnostic abilities to analyze business metrics, ultimately improving their effectiveness in running their shops.</p>
</div>
</div>
</div>
</div>
</div>
</div>
<p>Murray Voth, <a href="https://rpmtraining.net/" target="_blank" rel="noopener">RPM Training. </a>Listen to Murray’s previous episodes <a href="https://remarkableresults.biz/?s=%22murray+voth%22" target="_blank" rel="noopener">HERE</a>. murrayvoth@rpmtraining.net</p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/vsUs4p3ejFo" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://www.aaro.ca/" target="_blank" rel="noopener">Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/</a></strong></li>
<li><strong>Intimidation with Software (00:00:29)</strong></li>
<li><strong>Shop Management Software Overview (00:02:08)</strong></li>
<li><strong>Transferring Diagnostic Skills (00:03:36)</strong></li>
<li><strong>Key Business Metrics (00:05:20)</strong></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
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<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com">https://aftermarketradionetwork.com</a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/da32b296-26d9-4153-8310-89ed008915b1/FTR-109-Murray-Voth-AARO.mp3" length="9512292" type="audio/mpeg" />

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		<item>
		<title>I’m Just One of the Guys! Being Seen Beyond Gender and Ethnicity [FTR 108]</title>
		<link>https://remarkableresults.biz/ftr/f108-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 19 Oct 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f108-2/</guid>

					<description><![CDATA[Emily Chung shares her experiences as a female minority shop owner in the automotive industry. She reflects on societal tendencies to highlight differences rather than commonalities. She encourages her peers to engage with her on business-related topics rather than focusing on her gender and ethnicity.
remarkableresults.biz/f108]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/f552e814-50e0-4901-8c78-2fd44e21a4e0"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex-col gap-1 md:gap-3">
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="59468b4c-8606-43e1-a3c3-fda52f710a62" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose w-full break-words dark:prose-invert dark">
<p>Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Emily Chung shares her experiences as a female minority shop owner in the automotive industry. She reflects on societal tendencies to highlight differences rather than commonalities. She encourages her peers to engage with her on business-related topics rather than focusing on her gender and ethnicity.</p>
</div>
</div>
</div>
</div>
</div>
</div>
<p>Emily Chung, <a href="https://autoniche.ca/" target="_blank" rel="noopener">AutoNiche</a> in Markham, ON. Emily’s previous episodes <a href="https://remarkableresults.biz/?s=emily+chung" target="_blank" rel="noopener">HERE</a></p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/zNoYd2s3JU0" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://www.aaro.ca/" target="_blank" rel="noopener">Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/</a></strong></li>
<li><strong>Emily&#8217;s Perspective as a Female Shop Owner (00:00:26)</strong></li>
<li><strong>Challenges and Comments Faced (00:00:56)</strong></li>
<li><strong>Desire for Business-Focused Conversations (00:01:41)</strong></li>
<li><strong>Importance of Leadership and Skills (00:02:29)</strong></li>
<li><strong>Understanding Intentions Behind Comments (00:03:52)</strong></li>
<li><strong>Common Ground with Male Counterparts (00:04:57)</strong></li>
<li><strong>Personal Mindset on Success (00:06:04)</strong></li>
<li><strong>Role Model Considerations (00:06:54)</strong></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976">https://www.facebook.com/groups/1734687266778976</a></p>
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<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p><strong>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com">https://aftermarketradionetwork.com</a></strong></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
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<p>&nbsp;</p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/ddd8adbd-0b9e-4331-9c67-3b943bcaf40d/FTR-108-emily-chung-AARO.mp3" length="12819667" type="audio/mpeg" />

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		<title>Are You Embracing Vehicle Complexity? [FTR 107]</title>
		<link>https://remarkableresults.biz/ftr/f107-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 12 Oct 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f107-2/</guid>

					<description><![CDATA[Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right to repair.   remarkableresults.biz/f107]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/02b420b0-0633-4722-ae34-f476a7a022a9"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right to repair.</p>
<p>Donny Seyfer,&nbsp;<a href="https://wp.nastf.org/" target="_blank" rel="noopener">NASTF</a>, Listen to Donny’s previous episodes&nbsp;<a href="https://remarkableresults.biz/?s=%22Donny+Seyfer%22" target="_blank" rel="noopener"><strong>HERE</strong></a>.</p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/qLGiO8v24to" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><a href="https://www.aaro.ca/" target="_blank" rel="noopener"><strong>Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/</strong></a></li>
<li><strong>Importance of Embracing Complexity (00:00:26)</strong></li>
<li><strong>Vehicle Theft and Security (00:01:01)</strong></li>
<li><strong>Challenges in the Industry (00:01:35)</strong></li>
<li><strong>Right to Repair Evolution (00:01:53)</strong></li>
<li><strong>Preparation for Vehicle Repairs (00:03:15)</strong></li>
<li><strong>Embracing Complexity for Professional Growth (00:04:21)</strong></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net" target="_blank" rel="noopener"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
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<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener">https://www.buymeacoffee.com/carm</a></p>
<p><strong>-The Aftermarket Radio Network: </strong><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><strong>https://aftermarketradionetwork.com</strong></a></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" height="100" width="600"></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" height="100" width="600"></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" height="442" width="663"></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/76b86214-94e4-4007-a3dc-a8db9a44144e/FTR-107-Donny-Seyfer.mp3" length="8418469" type="audio/mpeg" />

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		<item>
		<title>Profit is not a Dirty Word [FTR 106]</title>
		<link>https://remarkableresults.biz/ftr/f106-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 05 Oct 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f106-2/</guid>

					<description><![CDATA[Nichole Bennecoff discusses misunderstood and negatively perceived concepts of profit, especially within local businesses and the automotive repair industry. Nichole provides actionable advice to help business owners and employees alike understand the critical role of profit in business sustainability and growth.
remarkableresults.biz/f106]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/f760f9d3-7a27-4f04-8b5b-36948f6d9358"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Nichole Bennecoff discusses misunderstood and negatively perceived concepts of profit, especially within local businesses and the automotive repair industry. Nichole provides actionable advice to help business owners and employees alike understand the critical role of profit in business sustainability and growth.</p>
<p>Nichole Bennecoff, <a href="https://subieguys.com/" target="_blank" rel="noopener">Subie Guys</a>, Traverse City, MI. Nichole’s previous episodes <a href="https://remarkableresults.biz/?s=%22bennecoff%22" target="_blank" rel="noopener">HERE</a></p>
<p>Show Notes:</p>
<ul>
<li><strong>Profit as a Dirty Word (00:01:36) </strong>The negative perception of profit in local businesses, especially in automotive repair.</li>
<li><strong>Understanding Profit&#8217;s Necessity (00:02:33) </strong>Why profit is essential for business sustainability and employee compensation.</li>
<li><strong>Bridging the Gap of Understanding (00:03:39) </strong>Discussion on managing perceptions of profit among employees and the public.</li>
<li><strong>Importance of Profit for Employee Wages (00:04:53) </strong>The need for profit to provide fair wages and benefits to employees.</li>
<li><strong>Profit as a Reward (00:06:01) </strong>Nichole talks about the legitimacy of seeking profit as a reward for business efforts.</li>
<li><strong>Building Business Reserves (00:07:11) </strong>The importance of having profit reserves to sustain businesses during tough times is highlighted.</li>
<li><strong>Transparency in Finances (00:08:35) </strong>Transparency about business finances to help employees understand profit.</li>
<li><strong>Tying Compensation to Profitability (00:09:44) </strong>The idea of linking employee compensation to the business&#8217;s profitability is discussed.</li>
<li><strong>Conclusion on Profit&#8217;s Role (00:10:57) </strong>Reinforcing that profit benefits everyone in the business ecosystem.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters">https://remarkableresults.biz/toastmasters</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube:<a href="https://www.youtube.com/carmcapriotto"> https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/">https://www.linkedin.com/in/carmcapriotto/</a></p>
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<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm">https://www.buymeacoffee.com/carm</a></p>
<p><strong>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com">https://aftermarketradionetwork.com</a></strong></p>
<p>-Special episode collections:<a href="https://remarkableresults.biz/collections"> https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
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		<enclosure url="https://podcasts.captivate.fm/media/4025259e-e1ab-43cb-a7fb-8b3230dbff43/FTR-106-Nichole-Bennecoff.mp3" length="11497151" type="audio/mpeg" />

			</item>
		<item>
		<title>Flat Rate Pay: Controversies and Alternatives [FTR 105]</title>
		<link>https://remarkableresults.biz/ftr/f105-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 28 Sep 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f105-2/</guid>

					<description><![CDATA[Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carlo Sabucco discusses the challenges of flat rate pay systems in the automotive repair industry, particularly for new technicians. He highlights the steep learning curve and unrealistic expectations associated with this pay structure. Carlos advocates for alternative compensation models, such as salary plus performance incentives, to better support technicians' growth and align with their personal and professional aspirations.
remarkableresults.biz/f105]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/5c5cf1a3-ea83-4de3-ac0f-b918f551a1fd"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Carlo Sabucco discusses the challenges of flat rate pay systems in the automotive repair industry, particularly for new technicians. He highlights the steep learning curve and unrealistic expectations associated with this pay structure. Carlos advocates for alternative compensation models, such as salary plus performance incentives, to better support technicians&#8217; growth and align with their personal and professional aspirations.</p>
<p>Carlo Sabucco, <a href="https://www.mechanicmississauga.com/" target="_blank" rel="noopener">Sil’s Complete Auto Care Centre</a>, Oakville, ON. Carlo’s previous episodes <a href="https://remarkableresults.biz/?s=carlo+sabucco" target="_blank" rel="noopener">HERE</a>.</p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/tjM7qhELJ5E" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://www.aaro.ca/" target="_blank" rel="noopener">Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/</a></strong></li>
<li><strong>Discussion on Flat Rate Pay Systems (00:00:27) </strong>Discussing flat rate pay systems and their challenges in the automotive industry.</li>
<li><strong>Challenges for New Technicians (00:01:11) </strong>Difficulties faced by younger technicians under flat rate pay, emphasizing the learning curve.</li>
<li><strong>Alternative Pay Programs (00:03:09) </strong>Discussion on the need for alternative pay structures as some dealers move away from flat rate.</li>
<li><strong>Training and Continuous Changes (00:06:06) </strong>The impact of constant training and changes on technicians&#8217; performance under flat rate systems.</li>
<li><strong>Paying for Dreams, Not Just Jobs (00:06:22) </strong>Carlo advocates for a pay structure that supports employees&#8217; aspirations rather than just their job roles.</li>
<li><strong>Ethics and Speed in Flat Rate Systems (00:08:22) </strong>Concerns about ethical practices and the culture created by a focus on speed over quality in flat rate pay.</li>
<li><strong>The Need for Professionalism (00:09:23) </strong>The importance of professionalism and fair compensation in the automotive industry.</li>
<li><strong>Individual Pay Programs (00:10:23) </strong>Discussion on the necessity of tailoring pay programs to individual employee needs and dreams.</li>
<li><strong>Building Employees&#8217; Dreams (00:13:34) </strong>The importance of understanding and supporting employees&#8217; dreams to foster loyalty and performance.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net</p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters</p>
<p>-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976</p>
<p>-Subscribe on YouTube: https://www.youtube.com/carmcapriotto</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Visit the Website: https://remarkableresults.biz/</p>
<p>-Join our Insider List: https://remarkableresults.biz/insider</p>
<p>-All books mentioned on our podcasts: https://remarkableresults.biz/books</p>
<p>-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom</p>
<p>-Buy Me a Coffee: https://www.buymeacoffee.com/carm</p>
<p>-The Aftermarket Radio Network: https://aftermarketradionetwork.com</p>
<p>-Special episode collections: https://remarkableresults.biz/collections</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
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<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
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		<title>The Impact of DVI’s On Sales and Shop Efficiency [FTR 104]</title>
		<link>https://remarkableresults.biz/ftr/f104-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 21 Sep 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f104-2/</guid>

					<description><![CDATA[Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Dilraj Sekhon discusses the transformative impact of digital vehicle inspections (DVI) in automotive repair shops. Dilraj addresses common hesitations from technicians and service advisors, emphasizing DVI's benefits, such as enhanced customer communication through visual aids, improved inspection efficiency, and protection against disputes with photographic evidence. He also highlights the importance of team buy-in, consistency in inspections, and leveraging technology for ease of use.   remarkableresults.biz/f104]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/28c3d61c-2596-4fb3-b60d-7e805830cf80"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Tradeshow, Dilraj Sekhon discusses the transformative impact of digital vehicle inspections (DVI) in automotive repair shops. Dilraj addresses common hesitations from technicians and service advisors, emphasizing DVI&#8217;s benefits, such as enhanced customer communication through visual aids, improved inspection efficiency, and protection against disputes with photographic evidence. He also highlights the importance of team buy-in, consistency in inspections, and leveraging technology for ease of use.</p>
<p>Dilraj Sekhon, <a href="https://rsauto.ca/" target="_blank" rel="noopener">R &amp; S Auto</a>, North York, ON</p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/RjuGRoJzZTM" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://www.aaro.ca/" target="_blank" rel="noopener">Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/</a></strong></li>
<li><strong>Importance of Digital Vehicle Inspections (00:00:24) </strong>Dilraj discusses the significance of digital inspections in automotive repair and addresses technician resistance.</li>
<li><strong>Enhancing Customer Communication (00:00:54) </strong>Visual aids in inspections help clients understand vehicle issues better.</li>
<li><strong>Efficiency in Inspections (00:02:01) </strong>Quality inspections save time and lead to more sales opportunities for technicians.</li>
<li><strong>Protecting the Shop (00:02:56) </strong>Digital inspections help prevent disputes regarding vehicle conditions with customers.</li>
<li><strong>Consistency in Inspections (00:03:19) </strong>Standardizing inspection processes ensures all technicians perform thorough checks.</li>
<li><strong>Example of Implementation (00:04:23) </strong>Dilraj shares a personal example of improving alignment checks through digital inspections.</li>
<li><strong>Oil Change Reminders (00:06:03) </strong>Using digital inspections to remind clients about upcoming oil change services.</li>
<li><strong>Bridging Communication Gaps (00:06:49) </strong>Digital inspections facilitate better communication between technicians and service advisors.</li>
<li><strong>Encouraging Team Buy-in (00:07:45) T</strong>he importance of involving the team in the digital inspection process for smoother implementation.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net</p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters</p>
<p>-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976</p>
<p>-Subscribe on YouTube: https://www.youtube.com/carmcapriotto</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Visit the Website: https://remarkableresults.biz/</p>
<p>-Join our Insider List: https://remarkableresults.biz/insider</p>
<p>-All books mentioned on our podcasts: https://remarkableresults.biz/books</p>
<p>-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom</p>
<p>-Buy Me a Coffee: https://www.buymeacoffee.com/carm</p>
<p>-The Aftermarket Radio Network: https://aftermarketradionetwork.com</p>
<p>-Special episode collections: https://remarkableresults.biz/collections</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
<p>&nbsp;</p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>Strategies for Addressing the Technician Shortage [FTR 103]</title>
		<link>https://remarkableresults.biz/ftr/f103-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 14 Sep 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f103-2/</guid>

					<description><![CDATA[Brad Updegraff discusses the pressing shortage of skilled technicians in the automotive industry. Brad shares strategies for training and developing technicians, and the importance of creating strong relationships with local schools. Additionally, he emphasizes the significance of flexible compensation plans and support for aspiring technicians. 
remarkableresults.biz/f103]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/eee114cc-b7e2-48bc-90d8-a4761bb20f2c"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Brad Updegraff discusses the pressing shortage of skilled technicians in the automotive industry. Brad shares strategies for training and developing technicians, and the importance of creating strong relationships with local schools. Additionally, he emphasizes the significance of flexible compensation plans and support for aspiring technicians.</p>
<p>Brad Updegraff, <a href="https://davesultimateautomotive.com/" target="_blank" rel="noopener">Dave’s Ultimate Automotive</a>, 6 locations, Austin, TX. Brad&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=updegraff">HERE.</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/NoQzvIEfDnc" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Industry Challenges (00:00:34) </strong>Discussion on the nationwide technician shortage and the impact of the growing electric vehicle market.</li>
<li><strong>Creating a Technician Pipeline (00:01:08) </strong>Brad reflects on the long-term strategies dealerships have implemented to develop their technician workforce.</li>
<li><strong>Personal Experience as an Intern (00:02:08) </strong>Brad shares his early experiences in the automotive industry and the challenges he faced as an intern.</li>
<li><strong>Strategies for Training Technicians (00:02:34) </strong>Exploration of effective strategies for training technicians, emphasizing building relationships with local schools.</li>
<li><strong>NAPA Apprenticeship Program (00:03:11) </strong>Overview of the NAPA apprenticeship program and its effectiveness in developing new technicians.</li>
<li><strong>Case Study: A Young Trainee (00:04:04) </strong>Brad discusses a specific trainee&#8217;s experience, highlighting the importance of pairing her with a skilled technician.</li>
<li><strong>Adapting Training Approaches (00:05:01) </strong>Challenges faced during the training program lead to a need for more flexible and adaptable training methods.</li>
<li><strong>Identifying Natural Leaders (00:05:47) </strong>Importance of recognizing natural leaders among technicians to foster a supportive training environment.</li>
<li><strong>Compensation Structures (00:07:30) </strong>Discussion on compensation plans and how to ensure they are attractive to both new and experienced technicians.</li>
<li><strong>Selecting the Right Trainees (00:08:33) </strong>Brad emphasizes the importance of carefully selecting trainees based on their interest and potential.</li>
<li><strong>Encouraging Continuous Improvement (00:09:34) </strong>Encouraging technicians to seek growth and development opportunities within the company.</li>
<li><strong>Value of Training for Students (00:10:17) </strong>Highlighting the need for trainees to understand the importance of continuous education and training.</li>
<li><strong>Compensation and Incentive Plans (00:11:05) </strong>Brad discusses innovative compensation structures to attract and retain skilled technicians.</li>
<li><strong>Tool Accessibility for Technicians (00:12:01) </strong>Addressing the lack of tools as a barrier for entry-level technicians and proposing solutions.</li>
<li><strong>Flag Rate Compensation Model (00:12:58) </strong>Explanation of a flag multiplier system designed to support both green and experienced technicians in learning.</li>
<li><strong>Compensation Structure for Technicians (00:14:04) </strong>Discussion on the importance of a well-structured compensation plan for technicians and foreman roles.</li>
<li><strong>Challenges of Foreman Role (00:15:00) </strong>Exploring the difficulties faced by foreman roles during poor traffic times in the shop.</li>
<li><strong>Impact on Profit Margins (00:15:49) </strong>Analyzing how technician training impacts overall shop output and profit margins.</li>
<li><strong>Tool Acquisition Programs (00:16:43) </strong>Overview of programs designed to help technicians acquire necessary tools through structured payments.</li>
<li><strong>Supporting Local High Schools (00:18:25) </strong>Strategies for building relationships with high schools to support automotive education programs.</li>
<li><strong>Enhancing Automotive Education (00:19:23) </strong>Discussing the benefits of donating equipment to schools to improve their automotive programs.</li>
<li><strong>Creating a Pipeline of Talent (00:20:14) </strong>Importance of engaging high school students to prepare them for careers in the automotive industry.</li>
<li><strong>Selling the Automotive Career (00:21:09) </strong>Encouraging technicians to share their career stories to attract high school students to the industry.</li>
<li><strong>Engagement with Students (00:21:57) </strong>The significance of actively participating in career fairs and building relationships with students.</li>
<li><strong>Closing Thoughts on Future Technicians (00:22:48) </strong>Emphasizing the responsibility of the industry to nurture future technicians and change lives.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net</p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters</p>
<p>-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976</p>
<p>-Subscribe on YouTube: https://www.youtube.com/carmcapriotto</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Visit the Website: https://remarkableresults.biz/</p>
<p>-Join our Insider List: https://remarkableresults.biz/insider</p>
<p>-All books mentioned on our podcasts: https://remarkableresults.biz/books</p>
<p>-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom</p>
<p>-Buy Me a Coffee: https://www.buymeacoffee.com/carm</p>
<p>-The Aftermarket Radio Network: https://aftermarketradionetwork.com</p>
<p>-Special episode collections: https://remarkableresults.biz/collections</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
<p>&nbsp;</p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
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		<item>
		<title>Start Thinking About The Industry First, and You Second [FTR 102]</title>
		<link>https://remarkableresults.biz/ftr/f102-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 07 Sep 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f102-2/</guid>

					<description><![CDATA[In this episode of For the Record, Maylan Newton tackles the pressing issue of the technician shortage in the automotive industry. Maylan emphasizes the importance of proactive involvement from shop owners and industry representatives in engaging with educational institutions and students. He highlights the need for better representation at vocational events and the necessity of running businesses that attract and retain skilled technicians. Maylan urges the industry to work together to create an inviting career path for the next generation.
remarkableresults.biz/f102]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/0fa57d70-9a98-4d46-a2ba-744ffceb4d85"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>In this episode of For the Record, Maylan Newton tackles the pressing issue of the technician shortage in the automotive industry. Maylan emphasizes the importance of proactive involvement from shop owners and industry representatives in engaging with educational institutions and students. He highlights the need for better representation at vocational events and the necessity of running businesses that attract and retain skilled technicians. Maylan urges the industry to work together to create an inviting career path for the next generation.</p>
<p>Maylan Newton, <a href="https://www.esiseminars.com/" target="_blank" rel="noopener">ESI- Educational Seminars Institute.</a> Maylan’s previous Episodes <a href="https://remarkableresults.biz/?s=%22maylan+newton%22" target="_blank" rel="noopener">HERE</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/fEx3-bipI2U" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Hiring Challenges in the Industry (00:00:30) </strong>Maylan discusses the full-time nature of hiring and the industry&#8217;s struggles to attract technicians.</li>
<li><strong>Skills USA Event Insights (00:01:02) </strong>Maylan shares his experience at a Skills USA event, highlighting the lack of automotive representation.</li>
<li><strong>Engaging Young People (00:02:19) </strong>He emphasizes the need for the automotive industry to inform youth about career paths available.</li>
<li><strong>Personal Outreach to Schools (00:03:24) </strong>Maylan recounts his efforts speaking at high schools to promote automotive careers.</li>
<li><strong>Importance of Industry Visibility (00:05:25) </strong>Maylan urges industry members to actively engage with schools and promote career opportunities.</li>
<li><strong>Attracting and Retaining Technicians (00:06:17) </strong>He stresses the need for fair treatment and compensation for new technicians entering the field.</li>
<li><strong>Talent Acquisition Efforts (00:08:01) </strong>Maylan highlights the proactive approach of other industries in recruiting young talent.</li>
<li><strong>Call to Action for Shop Owners (00:09:38)</strong><br />
He challenges shop owners to commit to engaging with local schools and vocational programs.</li>
<li><strong>Quotes for Inspiration (00:10:35)</strong><br />
Mahlon shares motivational quotes to encourage industry involvement and improvement.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net</p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters</p>
<p>-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976</p>
<p>-Subscribe on YouTube: https://www.youtube.com/carmcapriotto</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Visit the Website: https://remarkableresults.biz/</p>
<p>-Join our Insider List: https://remarkableresults.biz/insider</p>
<p>-All books mentioned on our podcasts: https://remarkableresults.biz/books</p>
<p>-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom</p>
<p>-Buy Me a Coffee: https://www.buymeacoffee.com/carm</p>
<p>-The Aftermarket Radio Network: https://aftermarketradionetwork.com</p>
<p>-Special episode collections: https://remarkableresults.biz/collections</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
<p>&nbsp;</p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/fb61413d-3f8d-4b3d-9b14-f069eaeff036/FTR-102-maylan-newton.mp3" length="19173696" type="audio/mpeg" />

			</item>
		<item>
		<title>Are You the Biggest Constraint to Your Business Growth? [FTR 101]</title>
		<link>https://remarkableresults.biz/ftr/f101-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 31 Aug 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f101-2/</guid>

					<description><![CDATA[AJ Nealey shares his journey from technician to business owner, highlighting key constraints to business growth in the auto repair industry. AJ emphasizes the importance of recognizing personal limitations, building a strong team, and implementing effective processes. He advocates for working "on" the business rather than "in" it and stresses personal development and accountability. This episode provides valuable strategies for overcoming challenges and creating a scalable business model, ultimately fostering long-term success.
remarkableresults.biz/f101]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/86edb1cf-6faa-4a9b-9e75-0c1c8e8b2649"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>AJ Nealey shares his journey from technician to business owner, highlighting key constraints to business growth in the auto repair industry. AJ emphasizes the importance of recognizing personal limitations, building a strong team, and implementing effective processes. He advocates for working &#8220;on&#8221; the business rather than &#8220;in&#8221; it and stresses personal development and accountability. This episode provides valuable strategies for overcoming challenges and creating a scalable business model, ultimately fostering long-term success.</p>
<p>AJ Nealey, <a href="https://www.nealeyauto.com/" target="_blank" rel="noopener">Nealey Auto Service</a>, 5 locations, Edgewater, MD. AJ’s previous episodes <a href="https://remarkableresults.biz/?s=AJ+Nealey" target="_blank" rel="noopener">HERE</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/RlDUkscSsp8" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Identifying Constraints (00:00:28) </strong>AJ discusses the primary constraint to business growth, drawing from his journey as a technician turned owner.</li>
<li><strong>Personal Experience and Growth (00:01:50) </strong>He shares insights on overcoming growth ceilings and emphasizes the importance of mentorship in his journey.</li>
<li><strong>The Biggest Constraint: Self (00:02:31) </strong>AJ identifies the self as the main constraint, urging owners to recognize personal limitations.</li>
<li><strong>Understanding Business Constraints (00:03:16) </strong>He explains the need to identify specific constraints like marketing or process issues for effective growth.</li>
<li><strong>Building a Strong Team (00:04:10) </strong>AJ stresses the importance of hiring the right people and developing a capable team for business scalability.</li>
<li><strong>Developing Middle Management (00:05:52) </strong>He discusses the necessity of creating a middle management layer as businesses grow from multiple locations.</li>
<li><strong>Hiring and Training Challenges (00:06:40) </strong>AJ highlights the significance of effective hiring and training processes in the automotive repair industry.</li>
<li><strong>Sales Process and Customer Retention (00:08:31) </strong>He emphasizes improving the sales process to retain existing customers and identify growth constraints.</li>
<li><strong>Working &#8220;On&#8221; vs &#8220;In&#8221; the Business (00:09:31) </strong>AJ reflects on the need to focus on strategic tasks rather than day-to-day operations for business growth.</li>
<li><strong>Identifying and Prioritizing Constraints (00:10:23) </strong>He encourages creating a power list of tasks that contribute to business growth and overcoming constraints.</li>
<li><strong>Creating Processes for Growth (00:11:26) </strong>AJ stresses the importance of documenting processes to ensure scalability and operational efficiency.</li>
<li><strong>Coaching and Accountability (00:12:56) </strong>He discusses using processes as tools for coaching and holding team members accountable for their performance.</li>
<li><strong>Personal Development and Business Growth (00:14:10) </strong>AJ emphasizes the importance of personal development for business owners and how it reflects on their business.</li>
<li><strong>Reflecting on Personal Constraints (00:15:04) </strong>Discussion on identifying personal limitations and the impact of self-awareness on business success.</li>
<li><strong>Embracing Challenges and Growth (00:15:48) </strong>AJ highlights the necessity of facing challenges and learning from failures on the path to success.</li>
<li><strong>Value of Time and Opportunity (00:17:30) </strong>The importance of recognizing time as a valuable commodity and serving the community with gratitude.</li>
<li><strong>Closing Thoughts on Constraints (00:18:09) </strong>AJ concludes by reiterating that personal constraints affect business growth and encourages proactive change.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net</p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters</p>
<p>-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976</p>
<p>-Subscribe on YouTube: https://www.youtube.com/carmcapriotto</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Visit the Website: https://remarkableresults.biz/</p>
<p>-Join our Insider List: https://remarkableresults.biz/insider</p>
<p>-All books mentioned on our podcasts: https://remarkableresults.biz/books</p>
<p>-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom</p>
<p>-Buy Me a Coffee: https://www.buymeacoffee.com/carm</p>
<p>-The Aftermarket Radio Network: https://aftermarketradionetwork.com</p>
<p>-Special episode collections: https://remarkableresults.biz/collections</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
<p>&nbsp;</p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>“I Don’t Need to Read That” Said No One Ever [FTR 100]</title>
		<link>https://remarkableresults.biz/ftr/f100-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 24 Aug 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/f100-2/</guid>

					<description><![CDATA[Matt Fanslow, host of "Diagnosing the Aftermarket A to Z," discusses the critical importance of consulting service information before performing vehicle maintenance or repairs. Matt shares multiple real-world scenarios illustrating why thoroughly understanding service procedures is essential to avoiding costly mistakes and ensuring professional work.
remarkableresults.biz/f100]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/daf024ae-1305-4852-822e-d195fc43da5f"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Matt Fanslow, host of &#8220;Diagnosing the Aftermarket A to Z,&#8221; discusses the critical importance of consulting service information before performing vehicle maintenance or repairs. Matt shares multiple real-world scenarios illustrating why thoroughly understanding service procedures is essential to avoiding costly mistakes and ensuring professional work.</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. mattfanslowpodcast@gmail.com</p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/fLlt0yKSgDk" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Importance of Service Information (00:00:25) </strong>Matt emphasizes the necessity of reading service information before starting any repair work.</li>
<li><strong>Common Mistakes in Vehicle Maintenance (00:01:12) </strong>Matt shares horror stories of technicians neglecting service information, leading to mistakes during vehicle maintenance.</li>
<li><strong>Encouragement to Use Service Info (00:04:03) </strong>Matt advises technicians to always consult service information before starting any job.</li>
<li><strong>Warranty Concerns and Accountability (00:05:05) </strong>Discussion on the importance of service information for warranty claims and accountability in repairs.</li>
<li><strong>Pay Structure and Professionalism (00:06:34) </strong>Matt addresses how pay structures can affect adherence to proper procedures in the automotive industry.</li>
<li><strong>Call to Action for Technicians (00:07:34) </strong>Matt encourages a cultural shift towards professionalism by prioritizing service information in repairs.</li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net</p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters</p>
<p>-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976</p>
<p>-Subscribe on YouTube: https://www.youtube.com/carmcapriotto</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Visit the Website: https://remarkableresults.biz/</p>
<p>-Join our Insider List: https://remarkableresults.biz/insider</p>
<p>-All books mentioned on our podcasts: https://remarkableresults.biz/books</p>
<p>-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom</p>
<p>-Buy Me a Coffee: https://www.buymeacoffee.com/carm</p>
<p>-The Aftermarket Radio Network: https://aftermarketradionetwork.com</p>
<p>-Special episode collections: https://remarkableresults.biz/collections</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion</p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.</p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.</p>
<div class="text-lg pt-4 text-left prose-lg">
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
</div>
<p><a href="https://shopboss.net/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42842 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/06/Shop-Boss-Call-To-Action-Graphic-Website-Overlay-3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="663" height="442" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 663px) 100vw, 663px" /></a></p>
<p>&nbsp;</p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
<p>&nbsp;</p>
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