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A Listening Challenge A challenge: After you listen to the entire episode, please let me know why you would not join the Motorist Assurance Program (MAP)? Link below. If this is the first you are hearing about the Motorist Assurance Program (a non for profit), you just may be pleased to know that MAP provides…
Many shop owners would like to find a path to retirement, and they are sitting on the sidelines waiting for their big payday. They may get a payday, but it may not be what they dreamed of. Many employees look at their boss and want what they have. They want to own a shop or…
Call it procedures, operations, methods, actions, approaches or techniques … great processes win wars. Great processes are the true foundation of a successful organization. The Aftermarket Weekly Show (AW104) featured Brett Beachler who is a self-proclaimed process geek. During the shop tour, you’ll see and hear about the depth of Brett’s passion for great processes….