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I listened to Hunt Demarest’s episode on Shady Service Advisor, where he discussed how things could go wrong managing money, margin and sales. You can listen HERE. He made strong pointers on what to look for and that paying attention to every aspect of your business is a strong deterrent. Trust but verify. My thoughts…
Every shop owner in North America has the privilege of not letting their education get in the way of their learning. (from Mark Twain) We often wonder about things that keep us up at night. One of them may be, ‘What is my business worth,’ and another is ‘Pay plans for my people.’ Each week…
The strongest recurring theme when I talk to top shop operators is that every business needs a clear goal or purpose. They say that you can only achieve your goals when you have a clear vision/purpose and know what needs to be done to achieve them. And your people need to know. If you’ve never…