Latest Blog
Recent Blogs
Are You Stuck in a Business Strategy?
Share this…“We fix cars and trucks … all makes and models” is a strategy. Are you a Euro Specialist? Are you known for high-level diagnostics?…
Read MoreThe Napkin
Share this… I admired a man who made deals on a napkin.…
A New Idea into Reality in 2023
Here is an idea that has come to reality that will contribute to you and your teams’ success.
Are you the Reason Training is Dormant at your Shop?
My Techs Won’t Go To Training. Why technician training is critical to a profitable auto service business.
Articles / Blog Posts
Are You Stuck in a Business Strategy?
Share this… “We fix cars and trucks … all makes and models” is a strategy. Are you a Euro…
The Napkin
Share this… I admired a man who made deals on a napkin. The napkin has been an iconic representation…
A New Idea into Reality in 2023
Here is an idea that has come to reality that will contribute to you and your teams’ success.
Are you the Reason Training is Dormant at your Shop?
My Techs Won’t Go To Training. Why technician training is critical to a profitable auto service business.
Becoming More Profitable in 2023
Share this… In December 2022, we released a very important episode with author and customer experience consultant John DeJulius.…
Is your customer bathroom like the Ritz?
Share this… In a recent Town Hall on ‘Details’ we discussed the importance of a clean bathroom. Please don’t…
Are Your Employees Your Biggest Advocate and Fan?
Share this… There is so much traction inside our industry with shop owners that are building great cultures and…
Five Ways to Spot a Toxic Employee
Share this… Recently in episode 713 with Dr. Dave Weiman, we talked about handling toxic employees. The episode was…
Only One Way to Go and That is UP
Share this… We’ve got over 1,100 episodes inside the Aftermarket Radio Network. And since our inception 7 ½ years…
How is Your Power of Curiosity and Intution?
Share this… Curiosity is a powerful tool. It helps us to stay open-minded and creative. Intuition is a way…
Tangible Mechanism
Share this… Recently on a podcast with Coach Dave Schedin, (HERE) he mentioned ‘Tangible Mechanism.’ I quickly put those…
Repair Order Audit
Share this… I listened to Hunt Demarest’s episode on Shady Service Advisor, where he discussed how things could go…