Latest Blog

Reboot Your Business

By Carm Capriotto, AAP | May 26, 2026

There is nothing like a refresh, a reboot. As we move deep into Spring, at least up North, we are picking up twigs, removing weeds, buying plants, and prepping the deck for lawn chairs and umbrellas. Why not use this same season to rethink and reboot your professional automotive repair…

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Have You Peaked?

By Carm Capriotto, AAP | 09/22/2025

Are you afraid to take your automotive repair shop to a new level because you’re broke? Has the lack…

You Have Currency

By Carm Capriotto, AAP | 09/15/2025

What if I told you that you’re already wealthy beyond measure? Not in dollars or gold, but in something…

Business is Tough

By Carm Capriotto, AAP | 09/08/2025

Breaking Through When Business Gets Overwhelming You know business is tough—that’s not news to anyone running an automotive repair…

The Power of Meshing

By Carm Capriotto, AAP | 09/02/2025

Here’s what struck me: meshing isn’t just a noun describing how gears work together. It’s a verb. It’s an active choice we make every day as leaders.

Brakes For Breasts

By Carm Capriotto, AAP | 08/25/2025

Join the Fight: Why Every Auto Professional Should Support Brakes for Breasts After our latest podcast episode about Brakes…

Do We Need All This Content?

By Carm Capriotto, AAP | 08/18/2025

From audio and video to webinars and YouTube, we are taking in more content than ever before. But how…

Ambition with a Focus

By Carm Capriotto, AAP | 08/04/2025

Having ambition is either an inherent trait or something you push to have. I find that ambition can propel…

Be Careful of the Limitations You Fight For

By Carm Capriotto, AAP | 07/13/2025

Be Careful of the Limitations You Fight For — Inspired by Jim Kwik Jim Kwik says, “If you fight…

 Is There Still Time to Learn?

By Carm Capriotto, AAP | 07/07/2025

Lately, I’ve heard friends say they’re running out of time—to learn, to slow down, to truly listen. It got…

The Power of Margin

By Carm Capriotto, AAP | 06/30/2025

We hear a lot about KPIs (Key Performance Indicators), Net Operating Income, bay and specialist efficiency, sales, and productivity…

We Don’t Know, Therefore We Don’t Care

By Carm Capriotto, AAP | 06/23/2025

At Tools 2025, I had the chance to sit in on several sessions led by some of the industry’s…

 A Very Important Question – Are You a Mechanic or Owner?

By Carm Capriotto, AAP | 06/16/2025

Are you running your shop as a technician or as an owner? Many automotive repair business owners I’ve interviewed…

Automotive Service: Where Procedures Save Lives and Reputations

By Carm Capriotto, AAP | 06/09/2025

When clients entrust you with their vehicles, they’re also entrusting their safety. Minor oversights can have catastrophic consequences, making…

 Fix it. Make it Happen. Let it play out.

By Carm Capriotto, AAP | 05/22/2025

Work problems. Sure, you have them. Don’t deny it. We often face various challenges in the workplace, from looming…

 Get a Little Braggadocious!

By Carm Capriotto, AAP | 05/12/2025

Here is an excellent suggestion for enhancing your “About Us” page on your website. You should showcase your specialist’s…

Latest Episodic Education

When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487]

05/29/2026

From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093]

05/26/2026

Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

05/22/2026

The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092]

05/19/2026

The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]

05/15/2026

15 Headlines in 30 Minutes: Rapid Fire Automotive News For Shop Owners [RR 1091]

05/12/2026

Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484]

05/08/2026

Auto Repair Marketing Isn’t What You Think (AI Is Changing Everything) [RR 1090]

05/05/2026

Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483]

05/01/2026

Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089]

04/28/2026

The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482]

04/24/2026

Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]

04/21/2026

Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter [THA 481]

04/17/2026

Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087]

04/14/2026

How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480]

04/10/2026

The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]

04/07/2026

Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]

04/03/2026

Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]

03/31/2026

Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]

03/27/2026

Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]

03/24/2026

General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]

03/20/2026

Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]

03/17/2026

The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

03/13/2026

Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

03/10/2026

The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

03/06/2026