Latest Blog

Bring Your Education to Work. Leave Your Baggage at Home.

By Carm Capriotto, AAP | Jul 13, 2026

One line from HBO’s The Pitt hit me like a punch in the gut: “We bring our education to the job, not our baggage.” Think about that. How many people walk into your shop every morning carrying baggage instead of bringing value? The baggage might be an ego that refuses…

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Be a Sponge!

By Carm Capriotto, AAP | 11/17/2025

Be a Sponge! A wild thought. You’re heading to AAPEX, VISION, or ASTA. You’ve got your schedule packed —…

Fix the List That Never Ends

By Carm Capriotto, AAP | 11/10/2025

We love getting things done. There’s nothing better than checking off a task and feeling that little hit of…

Your Challenges Change You

By Carm Capriotto, AAP | 11/01/2025

If you let them, your challenges will change you. Stop and think about that. Actually, stop is the keyword.…

Fear Makes You Stupid

By Carm Capriotto, AAP | 10/27/2025

I’ve realized that many times it wasn’t a lack of skill or opportunity that held me back—it was fear.

 Are We Celebrating Enough

By Carm Capriotto, AAP | 10/13/2025

Shop owners who work hard to build and maintain a strong culture of behavior and values also know that…

In Search of Professionalism and Perfection

By Carm Capriotto, AAP | 10/05/2025

A quick story about a large retail chain that illustrates the importance of seamless customer service. My friend needed…

Why Do We Get Great Ideas in the Shower?

By Carm Capriotto, AAP | 09/29/2025

I get awesome ideas in the shower. I’ve always wondered how I come up with so many ideas while in the shower. Is it because of the relaxed state we are in? Does the warm water help reduce stress and anxiety, allowing our brains to enter a more creative and open mindset?

Have You Peaked?

By Carm Capriotto, AAP | 09/22/2025

Are you afraid to take your automotive repair shop to a new level because you’re broke? Has the lack…

You Have Currency

By Carm Capriotto, AAP | 09/15/2025

What if I told you that you’re already wealthy beyond measure? Not in dollars or gold, but in something…

Business is Tough

By Carm Capriotto, AAP | 09/08/2025

Breaking Through When Business Gets Overwhelming You know business is tough—that’s not news to anyone running an automotive repair…

The Power of Meshing

By Carm Capriotto, AAP | 09/02/2025

Here’s what struck me: meshing isn’t just a noun describing how gears work together. It’s a verb. It’s an active choice we make every day as leaders.

Brakes For Breasts

By Carm Capriotto, AAP | 08/25/2025

Join the Fight: Why Every Auto Professional Should Support Brakes for Breasts After our latest podcast episode about Brakes…

Do We Need All This Content?

By Carm Capriotto, AAP | 08/18/2025

From audio and video to webinars and YouTube, we are taking in more content than ever before. But how…

Ambition with a Focus

By Carm Capriotto, AAP | 08/04/2025

Having ambition is either an inherent trait or something you push to have. I find that ambition can propel…

Be Careful of the Limitations You Fight For

By Carm Capriotto, AAP | 07/13/2025

Be Careful of the Limitations You Fight For — Inspired by Jim Kwik Jim Kwik says, “If you fight…

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Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490]

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2026 Automotive Training Trends Every Professional Shop Owner Needs to Know [RR 1096]

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Motor Oil supply Crisis: Fact, Friction, and What Happens Next [THA 489]

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Anyone Can Teach, But Not Everyone Can Educate: Lessons from 30 Years in Automotive Training [RR 1095]

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From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488]

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When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487]

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From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093]

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Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

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The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092]

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The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]

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15 Headlines in 30 Minutes: Rapid Fire Automotive News For Shop Owners [RR 1091]

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Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484]

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Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483]

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Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089]

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The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482]

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