Latest Blog

Go Silent

By Carm Capriotto, AAP | Jun 29, 2026

Do you have an app that silences your phone for a set period of time? I do. Whenever I record a podcast, and every recording is important, I put my phone into silent mode for the exact amount of time I need. No interruptions. No distractions. No temptation. The best…

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Your Challenges Change You

By Carm Capriotto, AAP | 11/01/2025

If you let them, your challenges will change you. Stop and think about that. Actually, stop is the keyword.…

Fear Makes You Stupid

By Carm Capriotto, AAP | 10/27/2025

I’ve realized that many times it wasn’t a lack of skill or opportunity that held me back—it was fear.

 Are We Celebrating Enough

By Carm Capriotto, AAP | 10/13/2025

Shop owners who work hard to build and maintain a strong culture of behavior and values also know that…

In Search of Professionalism and Perfection

By Carm Capriotto, AAP | 10/05/2025

A quick story about a large retail chain that illustrates the importance of seamless customer service. My friend needed…

Why Do We Get Great Ideas in the Shower?

By Carm Capriotto, AAP | 09/29/2025

I get awesome ideas in the shower. I’ve always wondered how I come up with so many ideas while in the shower. Is it because of the relaxed state we are in? Does the warm water help reduce stress and anxiety, allowing our brains to enter a more creative and open mindset?

Have You Peaked?

By Carm Capriotto, AAP | 09/22/2025

Are you afraid to take your automotive repair shop to a new level because you’re broke? Has the lack…

You Have Currency

By Carm Capriotto, AAP | 09/15/2025

What if I told you that you’re already wealthy beyond measure? Not in dollars or gold, but in something…

Business is Tough

By Carm Capriotto, AAP | 09/08/2025

Breaking Through When Business Gets Overwhelming You know business is tough—that’s not news to anyone running an automotive repair…

The Power of Meshing

By Carm Capriotto, AAP | 09/02/2025

Here’s what struck me: meshing isn’t just a noun describing how gears work together. It’s a verb. It’s an active choice we make every day as leaders.

Brakes For Breasts

By Carm Capriotto, AAP | 08/25/2025

Join the Fight: Why Every Auto Professional Should Support Brakes for Breasts After our latest podcast episode about Brakes…

Do We Need All This Content?

By Carm Capriotto, AAP | 08/18/2025

From audio and video to webinars and YouTube, we are taking in more content than ever before. But how…

Ambition with a Focus

By Carm Capriotto, AAP | 08/04/2025

Having ambition is either an inherent trait or something you push to have. I find that ambition can propel…

Be Careful of the Limitations You Fight For

By Carm Capriotto, AAP | 07/13/2025

Be Careful of the Limitations You Fight For — Inspired by Jim Kwik Jim Kwik says, “If you fight…

 Is There Still Time to Learn?

By Carm Capriotto, AAP | 07/07/2025

Lately, I’ve heard friends say they’re running out of time—to learn, to slow down, to truly listen. It got…

The Power of Margin

By Carm Capriotto, AAP | 06/30/2025

We hear a lot about KPIs (Key Performance Indicators), Net Operating Income, bay and specialist efficiency, sales, and productivity…

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