Industry Recognition Archives - Remarkable Results Radio

General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]

Carm Capriotto, AAP — Fri, 20 Mar 2026 19:00:00 +0000

Thanks to our Partners, NAPA TRACS, Today’s Class, KUKUI, and Pit Crew Loyalty

Recorded live at VISION 2026, this episode highlights the General Service Technician Academy (GSTA), a two-day training program offered at VISION designed to build strong foundational skills for early-career automotive technicians. Host Carm Capriotto speaks with industry leader and shop owner Travis Troy and two young technicians who completed the program about how mentorship and structured training are shaping their careers.

The discussion emphasizes that great technicians are distinguished not by advanced tools alone, but by how well they execute fundamental skills. The GSTA curriculum covers essential, practical topics including OSHA training, lift safety, fluids and oil, tire safety and repair, alignments, thermal management (A/C), and hands-on electrical training.

The academy addresses a critical training gap in the industry through a hands-on learning model that encourages participants to learn it, practice it, and teach it, reinforcing both understanding and communication. Mentorship plays a key role in guiding young technicians who often face unclear career paths and discouraging workplace experiences, helping them build confidence, opportunity, and long-term direction.

Ultimately, the conversation reinforces a culture of continuous learning, highlighting that both new and experienced technicians benefit from revisiting the fundamentals to maintain safety, productivity, and professional growth in an increasingly high-tech automotive industry.

VISION Hi-Tech Training & Expo: https://visionkc.com/

Travis Troy, Honest Wrenches, Akeny and Des Moines, IA. Listen to Travis’ other episodes HERE

Kreon Golden, All Star Automotive, Columbia, MO

Jose Franssen, Skalackys Auto Repair, Fargo, ND

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Thanks to our Partner, KUKUI

Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/

Thanks to our Partner, Pit Crew Loyalty

You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/

Connect with the Podcast:

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– Visit the Website: https://remarkableresults.biz/

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– All books mentioned on our podcasts: https://remarkableresults.biz/books

– Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

– Buy Me a Coffee: https://www.buymeacoffee.com/carm

– Special episode collections: https://remarkableresults.biz/collections

– The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

– Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

– Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

– Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

– The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

– The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

– Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]

Carm Capriotto, AAP — Fri, 01 Aug 2025 05:00:00 +0000

Thanks to our Partners, NAPA TRACS, and Today’s Class

Camp D.R.I.V.E., (Determination, Resourcefulness, Vision, Enthusiasm) created by Weston and Tenise Chapman of Black Hills Tire, is a powerful hands-on initiative that introduces kids aged 12–15 to the world of automotive technology. Now in its third year, this two-day experience puts young participants in the driver’s seat—changing tires, doing oil changes, welding, and more—across interactive stations. Camp D.R.I.V.E. is changing perceptions about the industry by showcasing its technical, creative, and rewarding sides. The conversation also explores the program’s community impact and offers practical tips for other shops looking to launch something similar, including how to manage costs, secure insurance, and collaborate with local partners.

Show Notes:

Watch Full Video Episode
https://www.campdrivebht.com/
Introduction (00:00:00)
Camp D.R.I.V.E. Overview and Growth (00:01:01)
Camp Structure and Sessions (00:02:44)
Community Involvement and Impact (00:04:10)
Changing Perceptions and Early Success Stories (00:05:44)
Starting Small: First Year Reflections (00:07:09)
Partnerships and Resource Sharing (00:08:02)
Parental Involvement and Mindset Shift (00:09:01) T
Dane’s Introduction and Experience (00:09:37)
Learning and Hands-On Experience (00:10:46)
Personal Growth and Community Influence (00:13:04)
Future Plans and Technical Education (00:13:46)
Favorite Camp Stations and Fundamentals (00:14:36)
Complexity of Modern Vehicles (00:15:56)
Media Coverage and Community Recognition (00:19:04)
Camp Drive Planning and Logistics (00:21:20)
Insurance and Liability Considerations (00:22:15)
Content Development and Dry Run (00:24:11)
Promotion and Registration Process (00:27:03)
Financial Investment and Community ROI (00:28:06)
Vendor Support and Sponsorships (00:29:23)
Video Production and Social Media (00:30:43)
Encouragement for Industry Involvement (00:31:22)
Dane’s Persistence and Success Story (00:32:49)
Call to Action for Industry Engagement (00:33:45)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

The Aftermarket Radio Network: https://aftermarketradionetwork.com
Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976
Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
Subscribe on YouTube: https://www.youtube.com/carmcapriotto
Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/
Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/
Follow on X: https://twitter.com/RResultsBiz
Visit the Website: https://remarkableresults.biz/
Join our Insider List: https://remarkableresults.biz/insider
All books mentioned on our podcasts: https://remarkableresults.biz/books
Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
Buy Me a Coffee: https://www.buymeacoffee.com/carm
Special episode collections: https://remarkableresults.biz/collections
The Aftermarket Radio Network: https://aftermarketradionetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]

Carm Capriotto, AAP — Fri, 25 Jul 2025 19:00:00 +0000

Thanks to our Partners, NAPA TRACS, and Today’s Class

This episode features Brakes for Breasts co-founders Leigh Anne Best and Laura Frank, along with Cleveland Clinic researcher Dr. Justin Johnson, as they celebrate the automotive industry’s role in raising over $2 million for breast cancer vaccine research. They share the initiative’s grassroots beginnings, its 100% donation to research model, and provide an update on the vaccine’s progress, highlighting the completion of Phase One trials and the upcoming launch of Phase Two.

A key highlight of the campaign: During October, independent auto repair shops across the U.S. offer free brake pads to customers. For every brake service performed, the customer receives their brake pads at no cost and only pays for labor and other parts. In turn, each participating shop donates 10% of the brake service total to the Cleveland Clinic Breast Cancer Vaccine Research Fund.

The episode also shares the inspiring story of Jennifer Davis, the first vaccine recipient, and encourages more shops to get involved in this unique, community driven fundraising effort that’s helping fuel groundbreaking research.

Show Notes:

Watch Full Video Episode
The First Breast Cancer Vaccine Trial Recipient: Jennifer Davis [CC 111]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc111/
Introduction (00:00:00)
Celebrating the $2 Million Milestone (00:03:08)
Origin Story of Breaks for Breasts (00:03:46)
Connection to Cleveland Clinic and Dr. Tuohy (00:06:01)
Personal Motivations for Founding (00:06:55)
Industry Call to Action and Broader Impact (00:07:31)
Expanding Research Beyond Breast Cancer (00:10:09)
Clinical Trials Overview: Phase One (00:12:14)
Clinical Trials: Phase Two and Three Plans (00:14:08)
How Research Funding Works at Cleveland Clinic (00:19:42)
2024 Check Presentation and Fundraising Impact (00:21:03)
Jennifer Davis: The First Clinical Trial Patient (00:23:38)
Hope and Realistic Expectations for the Vaccine (00:29:06)
How Shops Can Get Involved and Marketing Resources (00:32:02)
Encouragement for Year-Round Support (00:34:56)
Final Reflections and Call to Action (00:36:02)
Importance of Philanthropy and Community Involvement (00:38:39)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

The Aftermarket Radio Network: https://aftermarketradionetwork.com
Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976
Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
Subscribe on YouTube: https://www.youtube.com/carmcapriotto
Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/
Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/
Follow on X: https://twitter.com/RResultsBiz
Visit the Website: https://remarkableresults.biz/
Join our Insider List: https://remarkableresults.biz/insider
All books mentioned on our podcasts: https://remarkableresults.biz/books
Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
Buy Me a Coffee: https://www.buymeacoffee.com/carm
Special episode collections: https://remarkableresults.biz/collections
The Aftermarket Radio Network: https://aftermarketradionetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]

Carm Capriotto, AAP — Fri, 18 Jul 2025 19:00:00 +0000

Thanks to our Partners, NAPA TRACS, and Today’s Class

This episode highlights the life-changing impact of reliable transportation and the power of volunteerism in the automotive industry. Featuring Hands of the Carpenter in Denver and Onramp DFW in Dallas-Fort Worth, two organizations that provide vehicles and repairs to people in need, it explores how mobility creates freedom, opportunity, and lasting change.

Shop owner Chris Cloutier shares how supporting these efforts boosts morale within shops and gives employees a renewed sense of purpose. Listeners are encouraged to give back by donating time, services, or resources, reinforcing the industry’s unique ability to uplift lives and strengthen communities.

Chris Cloutier, Golden Rule Auto Care and CEO of Autoflow.

OnRamp DFW: https://www.onrampdfw.org/

Hands of the Carpenter: https://www.handsofthecarpenter.org/

Show Notes:

Watch Full Video Episode
Introduction (00:00:00)
The Importance of Transportation (00:02:23)
Challenges for Shop Owners Helping Others (00:03:05)
Hands of the Carpenter Overview (00:04:33)
The Impact of Transportation on Single Moms (00:05:44)
The Value of Reliable Vehicles (00:08:04)
Refugee Family Story (00:09:46)
Vetting and Car Distribution Process (00:11:58)
Hands of the Carpenter’s Long-Term Support (00:14:01)
Single Mom’s Journey to Stability (00:16:33)
How Vehicles Are Sourced (00:20:19)
Vehicle Donation and Repurposing (00:21:23)
Scale of Support and Impact (00:23:41)
Funding and Community Partnerships (00:24:06)
Shop Culture and Employee Impact (00:25:26)
Encouragement for Industry Involvement (00:26:14)
Tracking Outcomes and Opportunity (00:28:25)
Faith and Life Coaching Elements (00:29:16)
Ongoing Relationships and Hope (00:30:44)
Community and Networking (00:32:10)
Personal Reflections and Ripple Effects (00:32:31)
Impact on Children and Families (00:33:33)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

The Aftermarket Radio Network: https://aftermarketradionetwork.com
Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976
Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
Subscribe on YouTube: https://www.youtube.com/carmcapriotto
Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/
Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/
Follow on X: https://twitter.com/RResultsBiz
Visit the Website: https://remarkableresults.biz/
Join our Insider List: https://remarkableresults.biz/insider
All books mentioned on our podcasts: https://remarkableresults.biz/books
Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
Buy Me a Coffee: https://www.buymeacoffee.com/carm
Special episode collections: https://remarkableresults.biz/collections
The Aftermarket Radio Network: https://aftermarketradionetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Education and Training: Staying Ahead of the Curve [RR 1011]

Carm Capriotto, AAP — Fri, 29 Nov 2024 05:15:00 +0000

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Recorded live at AAPEX 2024, this episode dives into the evolving landscape of industry standards and the critical right to repair movement. Gain valuable insights into AAPEX’s forward-thinking approach to education and technology, and discover how community and continuous learning are driving business success.

Bill Hanvey, President and CEO of the Auto Care Association. Find Bill’s other episodes HERE.

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Show Notes

Watch Full Video Episode
Planning for Next Year (00:00:22)
Car Care Professional Network (00:01:49)
Upcoming AAPEX Dates (00:02:10)
Engaging Shop Owners (00:03:00)
Value of Education at AAPEX (00:03:44)
Hands-On Training Experience (00:04:09)
Importance of In-Person Events (00:05:10)
Industry Workforce Statistics (00:05:41)
Networking Value (00:06:47)
Being a Student of the Business (00:08:01)
Overview of AAPEX 2024 (00:09:47)
Emerging Technologies at AAPEX (00:10:33)
Student Competition at AAPEX (00:11:37)
Future of AAPEX (00:12:42)
The Setup of AAPEX (00:13:00)
Right to Repair Discussion (00:14:08)
The Art of Repair (00:17:31)
Language Shift in the Industry (00:17:52)
Redefining Workflow (00:18:11)
The Beauty of Collaboration (00:18:45)
Critical Communication in the Industry (00:19:32)
Collective Family Concept (00:19:50)
Manifesto to Declaration (00:20:04)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX – Now more than ever. https://www.aapexshow.com/

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

From Military Discipline to Automotive Leadership [RR 1005]

Carm Capriotto, AAP — Fri, 08 Nov 2024 05:15:00 +0000

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Recorded at the 2024 ASTA Expo, Carm Capriotto introduces Ryan Ragan, the newly appointed executive director of the Automotive Service and Tire Alliance (ASTA). The discussion dives into Ryan’s diverse background in non-profits, biomedical fields, healthcare, and international trade associations. Ryan shares his observations on the automotive industry’s challenges, particularly technician turnover, and outlines his plans to enhance training programs and engage younger generations. Emphasizing the importance of face-to-face interactions and community outreach, Ryan aims to foster a strong, supportive network within the ASTA organization.

Show Notes

Watch Full Video Episode
ASTA EXPO: https://astaexpo.com/
Importance of Face-to-Face Interactions (00:02:01)
Ryan’s Background (00:03:30)
Challenges in the Automotive Industry (00:05:09)
Youth Engagement Initiatives (00:06:54)
Perceptions of Vocational Training (00:08:36)
Industry Outreach (00:09:26)
Millennials and Career Paths (00:12:46)
Future Plans for the Association (00:14:24)
Transparency in the Automotive Industry (00:15:09)
Military Background Impact (00:17:23)
Observations from ASTA Expo (00:18:07)
Member Engagement and Feedback (00:19:42)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

The Top 12 Success Strategies From Professional Auto Service CEOs [RR 1000]

Carm Capriotto, AAP — Tue, 22 Oct 2024 05:15:00 +0000

Thanks to our Partner, NAPA Auto Care

Welcome to a special milestone episode of “Remarkable Results Radio,” hosted by Carm Capriotto. As we celebrate our 1000th episode, we’re not only reflecting on the incredible journey we’ve taken together, but also unveiling something special—12 Success Strategies From Professional Auto Service Ceo’s, distilled from over 2,000 podcast episodes that have shared invaluable insights from industry leaders, shop owners, and experts.

Over the past nine years, Carm has gathered a wealth of knowledge from the brightest minds in the automotive aftermarket. Each episode has contributed to a deeper understanding of what drives success in this ever-evolving industry. These 12 strategies are drawn from the real-world experiences and lessons shared by our remarkable guests.

This episode is more than just a celebration—it’s a resource for you. These strategies are designed to help you evaluate and strengthen your business, ensuring long-term success in the automotive aftermarket. Thank you to our loyal listeners for your continued support, engagement, and feedback. You’ve helped shape the conversations that have led to these key takeaways.

Download the full copy of ‘The Top 12 Success Strategies from Professional Auto Service Ceo’s’: remarkableresults.biz/ceo

We gathered episodes based on each of the 12 strategies. Find them on our Collections page HERE.

Show Notes

Watch Full Video Episode
Download the full copy of ‘The Top 12 Success Strategies from Professional Auto Service Ceo’s’: remarkableresults.biz/ceo

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on Twitter: https://twitter.com/RResultsBiz

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Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]

Carm Capriotto, AAP — Fri, 11 Oct 2024 19:00:00 +0000

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the value of having a contingency plan and the impact of personal and professional transformations over the years.

Mark Bergasse, Mark’s Auto Service, Ontario

Glen Colling, Eastside Auto Service, Ontario

Carlo Sabucco, Sil’s Complete Auto Care Centre, Ontario, Carlo’s previous episodes HERE.

Show Notes

Watch Full Video Episode
Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/
RR 341: Friends First-Competitors Second: https://remarkableresults.biz/remarkable-results-radio-podcast/e341/
Mark’s Heart Attack Incident (00:02:29)
The Impact of Local Networks (00:05:38)
Competitive Yet Collaborative (00:06:49)
Shared Customers and Support (00:09:10)
Leadership and Team Dynamics (00:10:00)
Changes After the Heart Attack (00:11:30)
Mark’s Recovery and Moving (00:16:49)
Implementing Systems (00:19:07)
Continuity Planning (00:20:10)
Personal and Corporate Wills (00:21:02)
Importance of Coaching (00:21:47)
Marketing Passion (00:24:41)
Team Acknowledgment Practices (00:26:11)
Balancing Strengths and Weaknesses (00:29:59)
Long-term Business Goals (00:30:50)
The Family Business Legacy (00:31:53)
Future Ownership Plans (00:32:19)
Unique Relationships Among Shop Owners (00:32:43)
Depth of Trust in Business (00:33:13)
Importance of Personal Connections (00:34:41)
Trust as a Foundation (00:35:54)
Lifestyle Changes After Health Scare (00:36:59)
Navigating Dietary Restrictions (00:37:38)
Cooking Tips and Culinary Adventures (00:39:06)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Auto-Fix Auto Shop Coaching

Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/Connect with the Podcast:

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Meet the 2024 Mobile A/C Pioneer Award Winners [THA 368]

Carm Capriotto, AAP — Thu, 22 Feb 2024 05:15:00 +0000

“Individuals who have made outstanding career contributions to the mobile A/C and heat transfer industry are recognized for their work with the Mobile Air Climate Systems Pioneer Award.”

Recorded Live at the 2024 MACS (Mobile Air Climate Systems) Training Event & Trade Show, Carm Capriotto discusses the automotive air conditioning industry with Peter Coll and Pioneer Award Winners Larry Hays, and Tom Massey. They explore the evolution of air conditioning systems, the importance of collaboration, and the role of MACS in advancing the industry.

Larry Hays’ career in automotive service began in high school when his shop teacher got him a job at an independent garage. Shortly thereafter, and while still in high school, Larry took a work/study job starting at 80 cent an hour and stayed there for 5 years before moving to Dallas Smith Transport. There he got his first taste of the A/C life learning to install factory A/C in a 1962 Buick and rebuild A6 compressors at the GM Training center in El Paso, TX. After three years, Larry found his forever home at Tony M. Coury Buick in Mesa, AZ where he would go on to spend the next 40 years.

In 1966 Harrison Radiator introduced their own automatic A/C system and often visited Larry from the GM Proving ground due to his close proximity. The visits led to friendships, networking and, eventually an introduction to the likes of Paul Weissler, Jim Resutek, Ward Atkinson, and many others.

In 1976, Tom Massey, an ASE certified Master Technician, started his own shop in Sioux Falls, SD. Doing A/C in South Dakota in the 1980’s, Tom was frustrated because the one fitting that was needed for the job was not available locally so, Tom started stocking A/C fittings, A/C units and other parts to be available on demand. When other shops found out that he had inventory, the business progressed to add wholesale parts & distribution. He was a distributor for ARA, AIR & later for the company that became Global Parts Distributors. Tom’s passion for A/C drew him to heat of Las Vegas in 1993 when he started Auto Air & More Inc. selling A/C parts to consumers, fleets, dealerships, and competitors as well as servicing vehicles.

Show Notes:

Watch Full Video Episode
Pioneer award winners and their contributions (00:01:00) Recognition of industry pioneers and their significant contributions, including the first board member who was a technician.
Challenges in automotive air conditioning systems (00:03:49) Discussion about the challenges and innovations in air conditioning systems, particularly in the context of specialized vehicles like limousines.
Impact of temperature on air conditioning systems (00:06:35) Explanation of the impact of high temperatures on air conditioning systems, including the need for specialized designs and heat exchange.
Differences in customer expectations between dealerships and independent shops (00:08:27) Comparison of customer expectations and concerns between dealership and independent shop environments.
Effect of climate on air conditioning systems (00:09:21) Discussion about the influence of climate, particularly humidity, on the functioning of air conditioning systems.
Collaboration between manufacturers and technicians (00:12:00) Importance of collaboration between manufacturers and technicians in diagnosing and addressing technical issues in air conditioning systems.
Role of MACS in industry collaboration (00:15:04) The significance of MACS in providing a platform for industry professionals to engage with manufacturers and address technical challenges.
The history of automotive air conditioning (00:16:56) Discusses the early development of automotive air conditioning systems and the valuable feedback provided by technicians.
Collaboration and learning at MACS (00:17:34) Highlights the importance of collaboration between manufacturers and technicians at MACS and the exchange of knowledge between different automotive brands.
Shop management systems (00:18:10) Emphasizes the importance of selecting the right shop management system and the benefits of customization and support.
Comparing equipment and industry expansion (00:19:21) Discusses the comparison of different equipment, the entry of new suppliers into the US market, and the perspective gained from evaluating different machines.
Challenges of retrofitting air conditioning systems (00:22:54) Addresses the challenges and potential issues associated with retrofitting air conditioning systems.
Testing and innovations at GM proving ground (00:26:07) Describes the testing procedures and innovations at the General Motors proving ground.
Industry relationships and contributions (00:28:43) Explores the relationships and contributions of industry figures, including the impact of technical bulletins and the role of influential individuals in the automotive industry.
Innovations and intellectual property (00:30:19) Discusses the development and sharing of innovative tools and the challenges of patenting and profiting from inventions.
Supplier relationships and cost savings (00:33:02) Addresses the exchange of information and prototypes with suppliers and the challenges of providing valuable input without significant compensation.
Innovative Ideas for Tools (00:35:11) Exploration of the search for innovative tools in the industry and the rarity of finding them.
Early Air Conditioning Systems (00:35:23) Anecdotes about early air conditioning systems in vintage cars, including unique features and challenges.
Friendship and Collaboration (00:36:42) Stories of friendship and collaboration within the air conditioning industry, emphasizing the importance of knowledge sharing.
Respect for Industry Professionals (00:38:13) Reflections on the respect and admiration for industry professionals, highlighting the impact of their expertise.
Challenges in the Industry (00:40:32) Discussion on the challenges and limited number of specialists in the air conditioning industry.
Parts Distribution and Inventory (00:43:38) Insights into the evolution of parts distribution and inventory management in the air conditioning industry.
Business Transition and Negotiation (00:45:39) Brief discussion about the possibility of business transition and negotiation in the industry.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast

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AAPEX’S Commitment to Student Mentorship [THA 360]

Carm Capriotto, AAP — Thu, 28 Dec 2023 05:15:00 +0000

Recorded Live at AAPEX 2023, industry mentors and students worked together to service, repair and donate a 2013 Ford Edge to a Veteran. The students share their experiences and aspirations in the industry, from welding to diagnostics. It was also a heartwarming experience to have the recipient of the donated vehicle, Savannah, present in the studio with us. Let’s continue to have a positive impact on the industry and inspire more support for young people to join.

Show Notes:

The mentors’ role and students’ experience (00:00:01) Discussion about the mentors’ role at AAPEX and the students’ experience working with them.
Advice for students (00:05:17) The mentors give advice to the students, emphasizing the importance of passion, learning from failures, and staying positive.
The Glimmer for the Diag Process (00:08:28) Discussion about the importance of the diagnostic process and how it can spark interest in automotive careers.
Students’ Career Aspirations (00:09:32) Students discussing their potential career paths, including working with airplanes, welding, and body shop work.
Learning and Problem Solving (00:10:40) Students sharing their experiences and excitement about learning new skills and the problem-solving aspect of automotive careers.
The students and their automotive training (00:16:20) Discussion about the students’ involvement in automotive technology and their recent projects, including working on brakes and spark plugs.

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. https://www.delphiautoparts.com/

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Congressional Testimony: Right to Repair Update [RR 902]

Carm Capriotto, AAP — Fri, 17 Nov 2023 05:15:00 +0000

Recorded Live at AAPEX 2023, our panel dives into the progress of the Right to Repair bill that could potentially reshape our industry. Without the Right to Repair Act, our industry could face a staggering $93 billion hit by 2035. Kathleen Callahan, who testified in front of Congress, shared her experience and the momentum it created for the bill. It’s crucial for industry professionals to understand the bill, advocate for it, and engage with their communities and legislators.

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Jennifer Keaton, Director of Government Affairs, Auto Care Association

Kathleen Callahan, Xpertech Auto Repair, Englewood, FL

CLICK ON GRAPHIC TO SIGN AND SEND A MESSAGE TO YOUR CONGRESS PERSON

Show Notes

Watch Full Video
IDC Hearing: “Proposals To Enhance Product Safety And Transparency For Americans: https://www.youtube.com/live/AU1vg7Xsw88?feature=shared
The testimony before Congress (00:02:01) Kathleen Callahan’s testimony in front of a congressional subcommittee and her experience preparing for it.
Magic Johnson’s keynote speech (00:04:38) Discussion about Magic Johnson’s speech at the event, his support for small businesses, and the request for his support for right to repair.
Getting a bill in front of Congress (00:08:13) The process and hard work involved in getting a bill, specifically the Repair Act (HR 906), in front of Congress.
The legislative process and subcommittee hearing (00:08:36) Discussion about advancing a bill through the legislative process, the importance of the subcommittee hearing, and the next steps of getting the bill to a markup.
The significance of markup (00:09:35) Explaining what markup means in the legislative process and how it signifies that the bill is moving forward.
The importance of right to repair legislation (00:12:53) Highlighting the potential impact of not passing right to repair legislation, including the loss of market share and the negative consequences for the industry and consumers.
Kathleen’s Confident Testimony (00:17:27) Kathleen’s confident and professional testimony, her preparation, and the positive feedback received.
The Importance of Questions (00:17:59) The importance of paying attention to the questions asked during testimony and the impact of facial expressions.
Strategic Selection of Kathleen (00:20:05) The strategic selection of Kathleen as the only woman shop owner from Florida to represent the industry.
The importance of marketing and being active in advocacy (00:25:49) Dwayne emphasizes the importance of continuous marketing efforts and being proactive in advocating for the industry.
Telematics as the new right to repair (00:26:24) Tthe significance of telematics and the potential challenges it poses for gaining access to vehicle data.
Equitable access to repair and diagnostic data (00:26:47) Kathleen highlights the need for repair shops to have equal access to repair and diagnostic data as dealerships, and the importance of showing legislators the impact of the industry.

Thanks to our Partners, AAPEX and NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

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Behind the Scenes of the Industry’s Premier Podcast [RR 900]

Carm Capriotto, AAP — Fri, 10 Nov 2023 05:15:00 +0000

Recorded Live at AAPEX 2023, Carm is joined in studio with Aftermarket Radio Network hosts Brian Walker and Matt Fanslow for milestone episode 900. Carm discusses the process of creating the podcast, the journey to expand to the Aftermarket Radio Network and how his daughter Tracy became a crucial part of the team, starting as an editor and eventually working full-time with him. Carm also reflects on the challenges he faced when starting the podcast, the importance of consistency, quality, and good editing, and the shifts he had to make along the way.

Aftermarket Radio Network

Hunt Demarest, CPA, Paar Mellis and Associates, Business by the Numbers Podcast

Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast

Kim and Brian Walker, Shop Marketing Pros, Auto Repair Marketing Podcast

Chris Cotton, AutoFix Auto Shop Coaching, Chris Cotton Weekly Blitz Podcast

Show Notes

Watch Full Video
RR 172: Giuliano Zuccato, Clay Sculptor – 1964 Mustang
RR 243: Giuliano Zuccato – Chrysler Crossfire & Horse of Destiny Foundation
The preparation process (00:01:51) The process of preparing for a podcast episode, including research, vetting ideas, and interviewing guests.
Working with Tracy (00:06:38) Carmen shares how his daughter Tracy came to work with him on the podcast and the proposal he made to her to join the team.
The success of the Aftermarket Radio Network (00:07:59)
The preparation process for podcast episodes (00:08:29) Carmen discusses the things he had to learn and the podcast coach he hired before starting the podcast.
The first interview (00:09:27) Carm talks about how he called Dave, a shop owner, to be his first interviewee for the podcast and how they connected.
The evolution of the podcast (00:12:52) Carm reflects on the growth of the podcast, starting with the first episode and the decision to create additional shows like the Town Hall Academy and For the Record.
The struggle of starting a business (00:18:22) Carm discusses the challenges he faced when starting his business, including finding sponsors and promoting his podcast.
Becoming a better interviewer (00:22:09) Carm explains how he had to improve his interviewing skills, drawing inspiration from NPR and studying interviewers like Charlie Rose.
Giuliano Zuccato (00:26:26) Carm tells the story of Giuliano, a guest on the podcast, who came from Italy and ended up working as a sculptor for auto manufacturers.
Carm’s visit to Giuliano’s house and recording the episode on the crossfire (00:28:53) Carm visits Giuliano at his house in Detroit and records an emotional episode about Giuliano’s work on the crossfire, despite his illness.
Tractor envy and equipment (00:33:47)
The future of the industry (00:35:27) Carm mentions that he is preparing an episode on the future of the industry and talks about the challenges and changes that may occur in the next five years.
New shows on Aftermarket Radio Network (00:40:54) Carmen and Tracy are brainstorming ideas for new shows on Aftermarket Radio Network, aiming to grow the network and engage with the audience in new ways.
Cherishing milestones (00:43:15) Carm discusses the importance of celebrating milestones, such as the 900th episode, as a way to improve personal and professional success in the automotive aftermarket.

Thanks to our Partners, AAPEX and NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/Connect with the Podcast:

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Insights Into AAPEX 2023: Right to Repair and Magic Johnson [RR 899]

Carm Capriotto, AAP — Tue, 07 Nov 2023 05:15:00 +0000

Recorded Live at AAPEX 2023, Bill Hanvey and Paul McCarthy give insights into Right to Repair, what it takes to put on a massive show encompassing 2,600 exhibitors, and 46,000 buyers, and a recap of Magic Johnson’s engaging keynote. In a recent study, by 2035 there could be a 54% decline in market share due to repair restrictions, translating to $92 Billion lost by the independent aftermarket. This issue is not just about the industry, but also about the consumers who rely on affordable and accessible auto services.

Bill Hanvey, President and CEO of the Auto Care Association. Find Bill’s other episodes HERE.

Paul McCarthy, President and CEO of MEMA (Motor & Equipment Manufacturers Association). Find Paul’s other episodes HERE.

Show Notes

Watch Full Video
The impact of Right to Repair (00:02:58) Bill Hanvey and Paul McCarthy discuss a study by Roland Berger that predicts a decline in market share for the independent aftermarket due to repair restrictions.
The importance of grassroots efforts in right to repair (00:04:51) The role of grassroots efforts and listener engagement in gaining support for the Right to Repair bill.
Exceeding pre-COVID numbers at AAPEX 2023 (00:11:42) Conversation about the number of exhibitors and buyers at AAPEX, and positive feedback received.
The technology-driven automotive industry (00:12:46) Exploration of the automotive industry’s shift towards technology, the importance of data, and the excitement and opportunities it brings.
The breakfast panel for next year (00:19:10) Discussion about planning for the next year’s breakfast panel and the constant effort to innovate the show.
The larger show for next year (00:19:33) Announcement of a larger show for the next year with more space and exciting new technology and innovations.
Magic Johnson’s appearance (00:20:22) Conversation about how Magic Johnson was chosen as a speaker and his impressive presence and interactions with the audience.

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

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Scanner Danner: The Next Chapter [RR 892]

Carm Capriotto, AAP — Fri, 13 Oct 2023 05:15:00 +0000

A Journey of Collaboration, Family, and Philanthropy

Recorded Live at ASTE 2023, Kristin and Paul Danner discuss the next chapter of Scanner Danner: the birth of their nonprofit organization. Their mission? To help fulfill the needs of others by supporting the automotive community and beyond. As they embark on this new chapter as soon to be empty nesters, they’re choosing a path of service and giving back. They also discuss the challenges within their marriage during the rise of ‘Scanner Danner’ and Paul’s perspective on elevating shop owners as an industry movement.

Paul Danner, ScannerDanner. Listen to Paul’s previous episodes HERE.

Show Notes

Watch Full Video
A trip to the machine shop (00:00:28) Discussion about driving to Colorado to drop off the power wagon engine for an overhaul and filming the process.
Starting a nonprofit organization (00:04:49) Paul and Kristin discussing their plans to start a nonprofit organization focused on giving and accepting donations.
The path of worldly success and business (00:08:29) Discussion about the two paths Paul sees in front of him: one focused on worldly success and business, and the other focused on doing good with their nonprofit alongside his wife.
Changing roles and bringing in other creators (00:09:23) Conversation about the changing roles within their marriage and the opportunity to bring in other creators and elevate their content through their nonprofit.
Supporting the automotive community and beyond (00:11:44) Discussion about their nonprofit’s mission to support the automotive community and beyond, and their belief that they’ve been given resources to be given away to those in need.
Investing in the Future (00:18:13) Exploration of the idea of offering scholarships to technicians based on their commitment and dedication to their craft.
The evolution of Scanner Danner’s YouTube channel (00:27:10) The story of how Paul’s YouTube channel started as a way to improve Paul’s teaching and grew into something bigger, with people from all over the world accessing their content.
The socks story (00:30:14) Want to know more about Paul’s socks? Don’t miss this segment!

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

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-Special episode collections: https://remarkableresults.biz/collections

Developing Our Future: The Training Bay at Joe’s Garage at AAPEX [RR 878]

Carm Capriotto, AAP — Fri, 25 Aug 2023 05:15:00 +0000

Carm Capriotto introduces a special edition of Remarkable Results Radio featuring the Joe’s Garage training bay at AAPEX that provides training and career opportunities this fall. Our panel discusses the unique opportunity at Joe’s Garage, where they will bring together people from distribution, trainers, shop owners, and lead technicians to work on vehicles in real time. They also discuss the importance of quality parts, attracting the youth to the industry, professionalism, continuous learning, and the impact of attending AAPEX. They are passionate about the future of the automotive industry and encourage young talent to join.

Jason Rainey, Vice President, NAPA Auto Care. Jason’s previous episodes HERE

Dwayne Myers, Dynamic Automotive, 6 locations, Maryland. Dwayne’s previous episodes HERE.

Frank Scandura, Frank’s European Service, Las Vegas, NV. Frank’s previous episodes HERE.

Bill Nalu, Interstate Auto Care, Madison Heights, MI. Listen to Bill’s previous episodes HERE.

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Andy’s previous episodes HERE.

Vic Tarasik, CEO of Shop Owner Coach. Vic’s previous episodes HERE.

Show Notes

Watch Full Video Episode
The Training Bay at AAPEX (00:00:01) Discussion about Joe’s Garage, a teaching and repairing opportunity at AAPEX, and the upcoming service awards.
Bringing Industry Professionals Together (00:02:11) Explaining the unique opportunity at Joe’s Garage to bring together people from distribution, teachers, shop owners, and lead technicians to work on vehicles.
Benefits and Opportunities (00:04:15) Discussion about the benefits of attending AAPEX, including exposure for products, software demonstrations, and the opportunity to help veterans and educate the next generation.
The push for skilled trades (00:08:48) Discussion about the opportunity and importance of skilled trades in the industry, and the potential career path for students.
The bridge between generations (00:09:49) Exploring the role of experienced technicians and shop owners in mentoring and fostering the younger generation in the industry.
Challenges of organizing the event (00:11:46) Discussion about the challenges faced in bringing together various industry stakeholders and working towards a common vision for the event.
The importance of quality parts (00:16:47) Encouraging suppliers to make better parts to avoid returns and ensure customer satisfaction.
The role of NAPA in the industry (00:17:20) Acknowledging NAPA’s support and their understanding of the importance of selling good parts for good money.
Promoting career opportunities in the automotive industry (00:18:40) Highlighting the various career paths available in the industry and the need to attract and retain young talent.
The importance of introducing young talent to the automotive industry (00:24:56) Discussion on the value of encouraging young individuals, particularly sons, to pursue a career in the automotive industry.
The professionalism and growth of the industry (00:26:36) Emphasis on the need for professionalism and growth within the automotive industry, and the role of events like Joe’s Garage in promoting these values.
The transformative impact of attending AAPEX (00:29:36) Personal testimonies on the transformative impact of attending AAPEX, including gaining knowledge, improving oneself, and discovering opportunities within the industry.

Thanks to our Partners, AAPEX and NAPA TRACS.

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

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