Thanks to our Partners, NAPA TRACS, and Today’s Class

Recorded at the 45th annual Mobile Air Climate Systems Conference (MACS 2025) in Orlando, Florida, Honeywell experts explore the advantages of retrofitting older 134A systems with 1234YF refrigerant, highlighting its significantly lower global warming potential. They also discuss the growing complexity of thermal management in EVs, where efficient cooling for batteries and electronics is essential, and the ongoing search for standardized, high-performance refrigerants. Gain insights into the environmental benefits of transitioning to 1234YF, the challenges of EV thermal management, and the critical need for education and training in the automotive aftermarket.

Curtis Vincent, Honeywell

MaryJo Vandenbrink, Honeywell

Show Notes

• Watch Full Video Episode
• TST Big Event, March 29th, 2025: https://www.tstseminars.org/
• MACS Training Event & Trade Show: https://macsmobileairclimate.org/
• National Automotive Service Task Force (NASTF): https://wp.nastf.org/
• Koura: https://www.kouraglobal.com/
• Honeywell: https://www.honeywell.com/us/en
• Panel Introduction (00:0:00)
• MaryJo’s Background (00:02:14)
• Curtis’s Background (00:02:40)
• Thermal Management Discussion (00:03:12)
• EVs and Thermal Management (00:04:01)
• Heating Vehicles in Winter (00:04:43)
• Industry Trends Warning (00:06:27)
• Technician Challenges (00:06:57)
• Training on Refrigerants (00:07:21)
• Retrofit Solutions Discussion (00:07:59)
• Environmental Impact of Refrigerants (00:08:40)
• Flammability Concerns (00:09:32)
• Market Adoption of New Refrigerants (00:09:59)
• Discussion on Refrigerant Changes (00:11:01)
• Future Refrigerant Options (00:11:57)
• Standardization Challenges (00:12:37)
• Timeline for New Refrigerant Standards (00:13:44)
• Continuous Education Emphasis (00:16:26)
• The Impact of Refrigerant Usage (00:17:55)
• Environmental Implications (00:18:59)
• Transitioning to Electric Vehicles (00:19:55)
• EPA Approval Process (00:22:10)
• Flammability of Refrigerants (00:22:41)
• Refrigerant Retrofitting (00:23:10)
• Consumer Awareness (00:27:09)
• EV Thermal Management (00:30:20)
• Charging Experiences of EV Owners (00:33:19)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

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-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today’s Class

Take a dive deep into the significance of ASE certifications, how certifications might lead to lowered insurance policies in the future, and the importance of continuous education and proficiency testing. The discussion also covers the potential of AI in certification processes and the role of insurance and regulatory bodies in ensuring safety and competency in auto repairs.

Dave Johnson, President, ASE, National Institute For Automotive Service Excellence

Scott Brown, Founder of Diagnostic Network. Scott’s previous episodes HERE.

Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt’s previous episodes HERE
Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z

Show Notes

• Watch Full Video Episode
• Matt Fanslow: Another ASE Rant [E091]: https://mattfanslow.captivate.fm/episode/091
• Matt Fanslow: ASE Renewal App Rant [E105]: https://mattfanslow.captivate.fm/episode/105
• Dave Johnson’s Background (00:01:17)
• ASE Certification Benefits (00:03:41)
• Importance of Technician Competency (00:07:21)
• Credentialing vs. Certification (00:11:20)
• Insurance and Certification Concerns (00:17:20)
• Legal Implications of Certification (00:19:02)
• ASE certification and insurance risk (00:20:57)
• Impact of natural disasters on insurance (00:21:23)
• Liability and technician competency (00:22:20)
• John Eagle case implications (00:23:01)
• Voluntary certification significance (00:24:49)
• Legal defensibility of credentials (00:25:38)
• Proficiency in technician training (00:26:44)
• Insurance benefits of certification (00:28:37)
• Industry collaboration for standards (00:30:29)
• Continuing education challenges (00:35:12)
• Renewal app for ongoing learning (00:37:05)
• Microlearning in Training (00:40:10)
• Personal Growth Through Learning (00:40:47)
• AI in Automotive Interviews (00:41:04)
• Credentialing Challenges (00:42:06)
• Call for Industry Improvement (00:42:43)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Auto-Fix Auto Shop Coaching

Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Thanks to our Partners, Shop Boss, and 360 Payments

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, Donny Seyfer from NASTF highlights the increasing complexity of vehicle systems, security concerns like vehicle theft, and broader issues such as employment and the right to repair.

Donny Seyfer, NASTF, Listen to Donny’s previous episodes HERE.

Show Notes:

• Watch Full Video Episode
• Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/
• Importance of Embracing Complexity (00:00:26)
• Vehicle Theft and Security (00:01:01)
• Challenges in the Industry (00:01:35)
• Right to Repair Evolution (00:01:53)
• Preparation for Vehicle Repairs (00:03:15)
• Embracing Complexity for Professional Growth (00:04:21)

Thanks to our Partners, Shop Boss and 360 Payments

Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net

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-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching.

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

Thanks to our Partner, NAPA Auto Care

Join Tracy Capriotto and Tom Herrmann as they conduct a comprehensive safety inspection at a local shop in Buffalo, NY. Tom demonstrates the importance of regular safety checks, covering fire extinguishers, eyewash stations, electrical panels, and more. He emphasizes the need for compliance with OSHA standards and the collaborative nature of workplace safety. Tracy and Tom discuss the significance of safety education for both employers and employees, highlighting practical tips for maintaining a safe work environment.

Tom Herrmann, Small Business Safety & Compliance Company, LLC. tom@sbsafety.com. Tom’s previous episodes HERE

Show Notes

• Watch Full Video Episode
• Safety Inspection Demonstration (00:00:06) Tracy introduces Tom and the purpose of the safety inspection demonstration.
• Mock OSHA Inspection Overview (00:00:28) Tom explains the checklist and key safety items to inspect during the demonstration.
• Checklist and OSHA Standards (00:01:37) Tom describes the importance of OSHA standards in the inspection process.
• Fire Extinguisher Inspection (00:02:31) Tom walks through checking fire extinguishers for compliance and accessibility.
• Eyewash Station Compliance (00:04:39) Inspection of the eyewash station and identification of non-compliance issues.
• Personal Protective Equipment (00:06:16) Discussion on the necessity of safety glasses and PPE evaluations.
• Electrical Panel Safety (00:06:41) Importance of keeping electrical panel boxes clear and properly marked.
• Safety Signage Importance (00:08:10) The value of safety signage in maintaining a safe work environment.
• Bench Grinder Safety Standards (00:09:41) Tom explains the safety standards for bench grinders and necessary adjustments.
• Electrical Cord Inspection (00:11:44) Tom highlights the importance of checking electrical cords for safety.
• Employee Responsibility in Safety (00:12:35) Tracy highlights the need for both employees and owners to be educated on safety protocols.
• Inspection of Floor Jacks (00:13:47) Tom inspects floor jacks, noting the importance of visible weight capacity markings for safety.
• Ground Fault Circuit Interrupters (00:15:00) Tom explains testing ground fault circuit interrupters to ensure safety around water sources.
• Keeping Fire Extinguishers Accessible (00:16:38) Tom stresses the importance of maintaining clear access to fire extinguishers for emergency situations.
• Annual Lift Inspections (00:19:21) Tom discusses the necessity of annual inspections for mobile lifts by qualified technicians.
• Mobile Ladder Safety (00:23:25) Tom highlights the importance of rubber feet on mobile ladders for stability and safety.
• Safety Glasses Standards (00:25:45) Explanation of the importance of safety glasses meeting the Z87 standard for employee protection.
• Emergency Lighting Functionality (00:27:33) Importance of emergency lighting and its inspection every 30 days to ensure proper function.
• Voltage Detector Usage (00:28:54) Demonstration of a voltage detector for checking electrical outlets and ensuring safety.
• Parts Washer Safety (00:30:20) Discussion on maintaining parts washers and the importance of safety mechanisms.
• Oxygen Acetylene Tank Safety (00:31:40) Safety measures for storing oxygen and acetylene tanks to prevent accidents.
• Emergency Lighting Testing (00:32:02) Procedure for testing emergency lighting functionality and ensuring it meets safety standards.
• Evacuation Plans Importance (00:33:54) Emphasis on having a family evacuation plan and ensuring everyone knows their roles.
• Carbon Monoxide Detector Awareness (00:34:38) Importance of having carbon monoxide detectors in homes with fossil fuel-burning devices.
• Clear Access for Exits (00:34:58) Ensuring that exit doors are unobstructed for safe evacuation during emergencies.
• Conclusion of Safety Inspection (00:35:17) Wrap-up of the safety inspection demonstration and its importance for workplace safety.

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

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Show Notes

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com

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-Special episode collections: https://remarkableresults.biz/collections

Show Notes

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

Show Notes

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

Show Notes

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

Show Notes

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

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Show Notes:

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com

Connect with the Podcast

-Join our Insider List: https://remarkableresults.biz/insider

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

In this episode, consultant David Fisher gives you a chance to understand OSHA and keep you compliant. This is a must listen episode. The information could save your business.

Regarding workplace safety and HR compliance, 85 – 90% are not compliant across America. To be non-compliant could cost your business. OSHA will interview your employees. Are you inspecting your lifts yearly? Does your team have access to SDS sheets (Safety Data Sheets). Are you giving all your employees access to your safety program? OSHA is ramping up stricter enforcement procedures. Invest in an annual walk of your shop from an OSHA consultant and get the accountability you need to prevent huge fines.

California Employer’s Services. OSHA & Labor Law Experts. Dave’s previous episodes HERE

Show Notes

• OSHA – will now interview your employees while inspecting your job site
• Ignorance is not an excuse anymore
• OSHA has determined that they want safety in the workplace.
• Compliance is like a picture painted by numbers. The more numbers you have filled in, the better off you’re gonna be.
• OSHA is looking for, among others is your safety program, safety training, documentation, workers’ compensation
• You’ve got 72 hours to a week at the most to get it back to them with your reply.  After they get your reply, they’re gonna review it, and then they’re gonna assess the fines and fine you accordingly.
• No matter what state you do business in, you must meet the basic OSHA standards.
• Every year, you must have your lifts certified/inspected. You can certify them yourself if you installed them. The company that sold them can certify them. But if you install them, the state feels you have the wherewithal to inspect them and certify them. Be careful.
• There is no easy button for safety or HR compliance.
• The one thing you do have to be aware of is that if you name a safety officer in your business, they’re gonna be tied into any potential lawsuit that arises out of a safety act or an accident in the workplace.
• OSHA knows that we, as a group of consultants, have more authority and more power over employers than they do
• When a company has paid money for a safety consultant, they know that the shop has an accountability partner,
• If you’re gonna get with an HR services company, make sure they’re working with actual attorneys. Make sure that these attorneys are gonna be there for your clients.
• You can have a perfectly legal employee handbook that covers the policies adequately. But you may not be able to take that employee handbook into court because when you go to court, there are certain things that the judge is gonna look at to make sure is in certain places of your employee handbook. If it’s not in those places, you’re gonna have two strikes against you in the eyes of the judge before you even start
  • One is your at-will status between page one and page three
  • Number two is your sexual harassment policy. Is it between pages three and page five?
  •  Does your sexual harassment policy include bullying in the workplace and all the other things that have now been dovetailed into that policy?
  • You need to understand your policy and how a termination, not done correctly, can hurt a suit from a former employee.
• This three strikes you’re out is a joke. There is no effort to rehabilitate the employee in most companies. Some companies are very progressive, and that’s a good thing.
• Create a very positive workplace culture. 
• Compliance is always cheaper than the fines and the hassle
• Link to handout David spoke about: HERE.

Thanks to our Partners AAPEX and NAPA TRACS.

Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider
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Key Talking Points

• Mike Davidson’s Book –  “Wage & Hour Compliance”
• Every business can get audited by a simple phone call from an employee 
• Keeping thorough records with notes, payroll documents, vacation time etc.
• Training pay- specific guidelines for compensation if they are doing something to benefit the business 
• Technicians in dealership vs independent- dealerships have exemptions the independents don’t have
• 7 Day Time record- any activity that contributes to benefiting your business
• 50 cent mistake- could face fine of $62,000 
• Four steps that will help protect you during an audit, written job descriptions, written Compensation Package, regular Rate Calculator, and Seven Day Time Record

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Important Books

Check out today’s partners:

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX – Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

Mike Davidson is passionate about growing as a leader and helping others achieve a better life through leadership.  He believes that your growth is the only guarantee for a better tomorrow. Mike began his automotive career in 1984 as a car detailer at a GMC dealership. He started working in independent shops in 1992 and opened Parkway Automotive in 1998. He joined RLO Connor’s Bottom-Line Impact Group in 1999 and graduated from the Automotive Management Institute in 2000.

Mike was voted Arkansas’ NAPA/ASE Technician of the Year from 2001 to 2008,  joined Elite Pro Service Peer Group in 2008, and continues to be an active member. He has been a business coach for Elite Worldwide, a published author, and a presenter at multiple conferences across the United States. He created a live interview seminar called Hiring for Keeps in 2013 and developed an automotive apprentice program approved by the United States Department of Labor in 2016.

As a John Maxwell, certified speaker, trainer, and coach, Mike has developed a training program to assist shop owners to develop leaders within their organization. He is married with four grown children, resides in Alexander, Arkansas, and is a member of The Bible Church of Little Rock, where he has served as an elder, a deacon, and a Children’s Ministry Director. Listen to Mike’s other episodes HERE.

Brian Weeks is a third generation shop owner that teamed up with his brother in 1999 and bought the family transmission business that was owned by his father and two uncles. Growing up in the family business allowed him to gain valuable experience at a very young age. When he was 12 he worked on his first customer’s car for his dad. This experience led to building manual transmissions by the age of 14. Racing has always been his true passion in life and was the reason for seeking an engineering degree. Little did he know after graduating in 1996 from Southern Polytechnic State University with a Bachelor’s degree in Mechanical Engineering and Technology that it would be the key to success with today’s technically advanced vehicles. Brian and his brother Chris took the family owned transmission shop and transformed it into a full service automotive business with two locations.

Hunt Demarest, CPA Paar-Melis. Hunt is Accredited in Business Valuation and a licensed Certified Public Accountant that has been with the firm since 2006. He specializes in business taxes, valuations, and does consult work with our clients all across the country. When he’s not in the office, Hunt enjoys spending time with his family, golfing, working on and racing his cars.

Travis Troy, Honest Wrenches, DesMoines, IA. Travis, 29 years young, graduated From DMACC Ankeny, IA Automotive Technology Program in 2012, Received my Accredited Automotive Manager in 2019 and will be completing the 4 Year ATI program this fall. Opened Honest Wrenches Automotive Repair in May of 2011 started while still in college and renting a storage 500sqft storage unit. We since moved to a 2800sqft unit, and just completed our 2800sqft expansion for a total of 5600sqft. He employs a total of 9 Employees.

Mike Leeches Quality Motors, Laguna Niguel, CA (leaches)

Key Talking Points:

• Travis is leaning on his accountant during these times
• Ask them the tough questions
• These unprecedented times has proven the strategy of having a CPA firm working with you that goes beyond the numbers
• In the case of the firm Parr-Melis, who have hundreds of automotive shop owner clients, they can help you compare yourself to others within our industry
• You accountant can help you plan for your future by keeping an eye of your cash and debt position
• Both Travis and Mike have a business coach and they credit both for making their business the success it is today
• Travis is a zero debt person, yet he knows there is good debt, but his recent expansion was paid for with cash
• Putting money away weekly is a great disciplineMake it automatic
• Moving to a new accounting firm is a difficult thing to do especially if you have a long term relationship.Evaluate if you are getting your money’s worth
• You get another set of eyes
• Strategic planning
• Anyone can do a tax return
• Heavily on the education element of financial statements
• Accounts can also learn from you
• Have your numbers compared to others in the industry. You need benchmarks to understand your performanceBenchmarks are a guide. You need a budget based on unique situations at your business and your marketplace
• Your numbers must be matched to your goals
• The tendency to always look at the P or L and review your ‘net profit’ line.Critical information in the P or L (Profit or Loss) Statment
• The Balance Sheet also needs to be understoodYour cash position, your receivables, your debt, accruals
• Your accountant should drive your discipline to get your numbers in each month.You should see your financial statements at a steady time each month
• This is historical data, a snapshot, and you if you need to fix something the later you get your results the longer you don’t get a chance to correct or discover a problem
• Moving into the ‘new normal’ you need good financial data
• Onboarding to a new accounting firmSwitching to a new accountant is like switching to a new SMS (Shop Management System)You are too comfortable
• You need to ask yourself what do you want from a new accountant
• You need a good foundation to start with by your accountant understanding what you currently have
• Gather all the proper information
• Training on understanding your current system in-depth, such as Quickbooks

Resources:

• A special thanks to Hunt Demarest, Travis Troy, and Mike Leeches
•  for their contribution to the aftermarket.
• Books Page HERE
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

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This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at shop-ware.com

California Employer’s Services was started in 1997.  The goal was to get employers compliant with both OSHA and California Labor Laws.  Today the laws are so complex that it is really difficult for employers to comply without a Compliance Coach.  Today’s message to employers is that compliance only counts before, before the knock on the door from OSHA, or before the letter of intent to sue from an employees attorney.  Our track record makes it clear that we have been successful in making compliance easy. In 2018 we had over 20 cases before OSHA, and we did not lose one. We are passionate about employers rights and it shows.  We provide employers with all the tools they need to get and stay in compliance with both OSHA and Labor Laws.  

All about employers protecting their rights.

Key Talking Points:

• CAL OSHA stricter than Federal OSHA
  • Grinder violation $8,000 fine and serious offense
  • Eyewash station $18,000 fine without one
  • Cracked outlet cover fine
  • Fire extinguisher inspection fine
• New regulations- now need written safety policies or will be fined
  • Enforcement officers- can enforce laws any way they want to, very objective
  • Three types of enforcement officers
    • Bambi-Easy going, give donut and good to go
    • Blue collar- follows rules, consistent and constant
    • Tyrant- will fine you for everything possible
• Compliance coach
  • Virtually impossible for employers to comply without a coach
  • Need to be protected and covered
• Labor laws- wages/hourly
  • Misclassification of employees
• Advice
  • Don’t ignore compliance, be proactive, get good policies and adhere to those policies
  • When OSHA comes will you be prepared?

Resources:

• Thanks to Dave Fischer for his contribution to the aftermarket’s premier podcast.
• California Employer’s Services Website link HERE.
• Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. The event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. More than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals from 135 countries are projected to be in Las Vegas during AAPEX 2019. For information, visit aapexshow.com