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	<title>Diagnostics Archives - Remarkable Results Radio</title>
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	<description>Auto Repair Business Success Stories</description>
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		<title>The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a485/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 15 May 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a484/</guid>

					<description><![CDATA[Host Carm Capriotto is joined by shop owners Craig Noel, Brett Beachler, and Tom Palermo for an important discussion on how “The Rise of the Specialist” is moving from idea to implementation inside automotive repair shops across the industry. Written by Carm Capriotto, “The Rise of the Specialist” is a growing movement and declaration designed to elevate the language, image, professionalism, and culture of the automotive service industry.

In this episode, the panel shares how they are actively implementing “The Rise” within their own businesses, from changing terminology and redefining job titles to elevating customer communication, shop presentation, and team culture. The conversation highlights the real-world challenges and successes of shifting away from outdated labels like “mechanic,” “wrench,” and “technician” and embracing the more professional and accurate title of “specialist.”

Carm explains that this movement is more than a branding exercise; it is a professional evolution aimed at helping the industry better reflect the expertise required to service today’s highly advanced vehicles. Modern automotive professionals are diagnosticians, calibration experts, technology specialists, and problem-solvers operating in one of the most sophisticated skilled professions today.

Throughout the discussion, the shop owners explain how adopting the language and principles of “The Rise” has strengthened team pride, improved customer trust, and helped create a more professional identity within their organizations. The panel also explores how service advisors play a key role in communicating the value of diagnostics, testing, and specialist-level expertise to clients in a way that builds understanding and confidence.

The episode draws powerful comparisons to professions like medicine and culinary arts, emphasizing that automotive specialists deserve the same respect given to highly trained experts in other industries. Just as chefs and medical specialists earn recognition through mastery and continuous education, today’s automotive professionals must also be seen as specialists whose expertise protects the safety and reliability of every vehicle entrusted to them.

“The Rise of the Specialist” has already gained momentum throughout the industry. Carm’s signature keynote, The Rise of the Specialist, has been delivered to influential audiences across North America, including the ASE Board of Governors, Ford Motor Company, and hundreds of forward-thinking automotive professionals.

What You’ll Learn

Why “The Rise of the Specialist” was created and what it represents
How shop owners are implementing “The Rise” in their businesses
Why the industry must move beyond outdated titles like “technician” and “mechanic”
How language shapes customer perception, professionalism, and team culture
The role service advisors play in explaining specialist-level diagnostics and repairs
How hospitality, presentation, and communication strengthen customer trust
Why this movement can help attract the next generation of automotive professionals

This episode demonstrates that “The Rise of the Specialist” is no longer just a concept; it is becoming a real cultural shift within the automotive industry. By adopting language that reflects expertise, elevating professionalism throughout the customer experience, and embracing the identity of the specialist, shop owners are helping reshape how the industry sees itself and how the world sees it.

Download 'The Rise of the Specialist': https://remarkableresults.biz/rise

remarkableresults.biz/a485]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/2d2c80ec-df89-421c-b576-cfb8941e8292"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/3xVV1Hj6pNM" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
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<div class="markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling">
<p data-start="0" data-end="479">Host Carm Capriotto is joined by shop owners Craig Noel, Brett Beachler, and Tom Palermo for an important discussion on how “The Rise of the Specialist” is moving from idea to implementation inside automotive repair shops across the industry. Written by Carm Capriotto, “The Rise of the Specialist” is a growing movement and declaration designed to elevate the language, image, professionalism, and culture of the automotive service industry.</p>
<p data-start="483" data-end="938">In this episode, the panel shares how they are actively implementing “The Rise” within their own businesses, from changing terminology and redefining job titles to elevating customer communication, shop presentation, and team culture. The conversation highlights the real-world challenges and successes of shifting away from outdated labels like “mechanic,” “wrench,” and “technician” and embracing the more professional and accurate title of “specialist.”</p>
<p data-start="942" data-end="1376">Carm explains that this movement is more than a branding exercise; it is a professional evolution aimed at helping the industry better reflect the expertise required to service today’s highly advanced vehicles. Modern automotive professionals are diagnosticians, calibration experts, technology specialists, and problem-solvers operating in one of the most sophisticated skilled professions today.</p>
<p data-start="1380" data-end="1820">Throughout the discussion, the shop owners explain how adopting the language and principles of “The Rise” has strengthened team pride, improved customer trust, and helped create a more professional identity within their organizations. The panel also explores how service advisors play a key role in communicating the value of diagnostics, testing, and specialist-level expertise to clients in a way that builds understanding and confidence.</p>
<p data-start="1824" data-end="2279">The episode draws powerful comparisons to professions like medicine and culinary arts, emphasizing that automotive specialists deserve the same respect given to highly trained experts in other industries. Just as chefs and medical specialists earn recognition through mastery and continuous education, today’s automotive professionals must also be seen as specialists whose expertise protects the safety and reliability of every vehicle entrusted to them.</p>
<p data-start="2609" data-end="2967">“The Rise of the Specialist” has already gained momentum throughout the industry. Carm’s signature keynote, <em data-start="2717" data-end="2745">The Rise of the Specialist</em>, has been delivered to influential audiences across North America, including the ASE Board of Governors, Ford Motor Company, and hundreds of forward-thinking automotive professionals.</p>
<p data-section-id="1eqmkg2" data-start="2971" data-end="2992">What You’ll Learn</p>
<ul data-start="2994" data-end="3561">
<li data-section-id="nraxrm" data-start="2994" data-end="3065">Why “The Rise of the Specialist” was created and what it represents</li>
<li data-section-id="3ku4zb" data-start="3067" data-end="3134">How shop owners are implementing “The Rise” in their businesses</li>
<li data-section-id="1gju3rf" data-start="3136" data-end="3222">Why the industry must move beyond outdated titles like “technician” and “mechanic”</li>
<li data-section-id="yiqynt" data-start="3224" data-end="3302">How language shapes customer perception, professionalism, and team culture</li>
<li data-section-id="i9cuzi" data-start="3304" data-end="3393">The role service advisors play in explaining specialist-level diagnostics and repairs</li>
<li data-section-id="7636tn" data-start="3395" data-end="3473">How hospitality, presentation, and communication strengthen customer trust</li>
<li data-section-id="1syp4qh" data-start="3475" data-end="3561">Why this movement can help attract the next generation of automotive professionals</li>
</ul>
<p data-start="3579" data-end="3985" data-is-last-node="" data-is-only-node="">This episode demonstrates that “The Rise of the Specialist” is no longer just a concept; it is becoming a real cultural shift within the automotive industry. By adopting language that reflects expertise, elevating professionalism throughout the customer experience, and embracing the identity of the specialist, shop owners are helping reshape how the industry sees itself and how the world sees it.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<div class="contents">Download &#8216;The Rise of the Specialist&#8217;: <a href="https://remarkableresults.biz/rise" target="_blank" rel="noopener">https://remarkableresults.biz/rise</a></div>
<div></div>
</div>
</div>
<div>Craig Noel, <a href="https://www.sunautomotive.com/" target="_blank" rel="noopener">Sun Automotive</a>, Springfield, OR. Listen to Craig’s previous episodes <a href="https://remarkableresults.biz/?s=%22craig+noel%22" target="_blank" rel="noopener">HERE</a></div>
</div>
</div>
<div></div>
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<div class="" data-turn-id-container="request-WEB:8a36a74e-94b9-45d2-82f2-3a0e09cdfefe-1" data-is-intersecting="true">
<div>Brett Beachler, <a href="https://www.beachlers.com/" target="_blank" rel="noopener">Beachler’s Vehicle Care &amp; Repair</a>, Peoria, IL. Listen to Brett’s previous episodes <a href="https://remarkableresults.biz/?s=%22brett+beachler%22" target="_blank" rel="noopener">HERE</a></div>
</div>
</div>
<div></div>
<div>Tom Palermo, <a href="https://www.preferred-auto.net/" target="_blank" rel="noopener">Preferred Automotive Specialists</a> in Philadelphia, PA. Tom’s previous episodes <strong><a href="https://remarkableresults.biz/?s=%22palermo%22" target="_blank" rel="noopener">HERE</a></strong></div>
<div></div>
<div><strong>Thanks to our Partner, NAPA TRACS</strong></div>
<div></div>
<div>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></div>
<div></div>
<div><strong>Thanks to our Partner, Today&#8217;s Class</strong></div>
<div></div>
<div>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></div>
<div></div>
<div><strong>Thanks to our Partner, KUKUI</strong></div>
<div></div>
<div>Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></div>
<div></div>
<div><strong>Thanks to our Partner, Pit Crew Loyalty</strong></div>
<div></div>
<div>You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></div>
<div></div>
<div><strong>Connect with the Podcast:</strong></div>
</div>
</div>
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</div>
</div>
</section>
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</div>
</div>
</article>
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<p><strong>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener noreferrer">https://automotiverepairpodcastnetwork.com/</a></strong></p>
<ul>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img fetchpriority="high" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45792" src="https://remarkableresults.biz/wp-content/uploads/2026/04/4x6.png" alt="" width="597" height="398" /></a></p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a484/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 08 May 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a483/</guid>

					<description><![CDATA[Recorded live at the 2026 TST Big Event, host Carm Capriato sits down with shop owners and industry trainers Keith and Liz Perkins for a candid conversation about the evolving future of automotive repair. From the growing demand for private, hands-on training to the dangerous misconceptions surrounding vehicle calibrations, Keith and Liz share hard-earned insights from the front lines of the industry. They also pull back the curtain on how they successfully balance multiple businesses, a family farm, and life as entrepreneurial partners, all while staying deeply committed to technician development and industry advancement.

What You’ll Learn:

Why more shop owners are bringing trainers directly into their facilities for personalized, hands-on education
How the flat-rate pay system can unintentionally discourage accurate diagnostics and proper repairs
The critical importance of vehicle calibrations and why skipping them creates major safety concerns
A real-world story of how Keith and Liz challenged a dealership that failed to properly calibrate a vehicle after repairs

How Keith’s mobile diagnostics team operates as the “Navy SEALs” of the automotive industry, tackling the most complex repair challenges
The productivity systems, AI tools, and organizational habits that Keith and Liz use to manage multiple businesses and family responsibilities
Their perspective on partnership, marriage, and entrepreneurship, including why success is rarely a perfect 50/50 split
Updates from the NASTF board, including a new mobile app designed to simplify D1 security processes


This episode is a powerful reminder that professionalism in the automotive industry extends far beyond fixing vehicles. It requires continuous education, accountability, clear communication, and a commitment to doing the job correctly, even when it’s difficult or inconvenient. Keith and Liz Perkins demonstrate how technical excellence, strong systems, and true partnership can create lasting impact both inside and outside the shop.

remarkableresults.biz/a484]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/febf9b99-53e3-453b-9698-5203a8d6f868"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/5yWqZbBCBJY" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<article class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-WEB:8e59eec7-a235-4fa3-a072-956fea3fe478-7" data-testid="conversation-turn-4" data-scroll-anchor="false" data-turn="assistant">
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<p data-start="0" data-end="631">Recorded live at the 2026 TST Big Event, host Carm Capriato sits down with shop owners and industry trainers Keith and Liz Perkins for a candid conversation about the evolving future of automotive repair. From the growing demand for private, hands-on training to the dangerous misconceptions surrounding vehicle calibrations, Keith and Liz share hard-earned insights from the front lines of the industry. They also pull back the curtain on how they successfully balance multiple businesses, a family farm, and life as entrepreneurial partners, all while staying deeply committed to technician development and industry advancement.</p>
<p data-section-id="14p3hbs" data-start="633" data-end="655">What You’ll Learn:</p>
<ul data-start="656" data-end="1805">
<li data-section-id="1107ba9" data-start="656" data-end="768">Why more shop owners are bringing trainers directly into their facilities for personalized, hands-on education</li>
<li data-section-id="13zwwwc" data-start="769" data-end="870">How the flat-rate pay system can unintentionally discourage accurate diagnostics and proper repairs</li>
<li data-section-id="nn1j79" data-start="871" data-end="972">The critical importance of vehicle calibrations and why skipping them creates major safety concerns</li>
<li data-section-id="k403ho" data-start="973" data-end="1096">A real-world story of how Keith and Liz challenged a dealership that failed to properly calibrate a vehicle after repairs</li>
<li data-section-id="15nqjbg" data-start="1203" data-end="1341">How Keith’s mobile diagnostics team operates as the “Navy SEALs” of the automotive industry, tackling the most complex repair challenges</li>
<li data-section-id="vn1w5p" data-start="1342" data-end="1481">The productivity systems, AI tools, and organizational habits that Keith and Liz use to manage multiple businesses and family responsibilities</li>
<li data-section-id="1vnh1ij" data-start="1482" data-end="1604">Their perspective on partnership, marriage, and entrepreneurship, including why success is rarely a perfect 50/50 split</li>
<li data-section-id="lny6hf" data-start="1605" data-end="1706">Updates from the NASTF board, including a new mobile app designed to simplify D1 security processes</li>
</ul>
<p data-start="1821" data-end="2256" data-is-last-node="" data-is-only-node="">This episode is a powerful reminder that professionalism in the automotive industry extends far beyond fixing vehicles. It requires continuous education, accountability, clear communication, and a commitment to doing the job correctly, even when it’s difficult or inconvenient. Keith and Liz Perkins demonstrate how technical excellence, strong systems, and true partnership can create lasting impact both inside and outside the shop.</p>
<p data-start="1821" data-end="2256" data-is-last-node="" data-is-only-node="">TST Big Event: <a href="https://tstseminars.org/" target="_blank" rel="noopener">https://tstseminars.org/</a></p>
<p data-start="1821" data-end="2256" data-is-last-node="" data-is-only-node="">Liz and Keith Perkins, Previous episode <a href="https://remarkableresults.biz/?s=keith+perkins" target="_blank" rel="noopener">HERE</a>.</p>
<p data-start="1821" data-end="2256" data-is-last-node="" data-is-only-node=""><a href="https://www.l1diagnostics.com/" target="_blank" rel="noopener">L1 Automotive: https://www.l1diagnostics.com/</a></p>
<p data-start="1821" data-end="2256" data-is-last-node="" data-is-only-node=""><a href="https://l1training.com/" target="_blank" rel="noopener">L1 Automotive Training: https://l1training.com/</a></p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<div class="flex flex-col text-sm pb-25">
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<div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex max-w-full flex-col gap-4 grow">
<div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1" dir="auto" data-message-author-role="assistant" data-message-id="2212c7f8-b341-4d1c-b5fd-7e8d34abc37a" data-message-model-slug="gpt-5-3" data-turn-start-message="true">
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<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p>Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p>You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
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<p><strong>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener noreferrer">https://automotiverepairpodcastnetwork.com/</a></strong></p>
<ul>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
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<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45792" src="https://remarkableresults.biz/wp-content/uploads/2026/04/4x6.png" alt="" width="597" height="398" /></a></p>
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		<enclosure url="https://podcasts.captivate.fm/media/4fd06942-bc17-447b-b7cd-748dee7fc433/THA-484-liz-and-keith-perkins-TST-2026.mp3" length="82794111" type="audio/mpeg" />

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		<title>Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1089/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 28 Apr 2026 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1087/</guid>

					<description><![CDATA[Recorded live at the TST Big Event 2026, host Carm Capriotto sits down with Andrew Fischer, shop manager at Cergizan's Auto and Truck Repair in Northwest Indiana, and an industry trainer. Andrew shares his disciplined, process-driven approach to diagnostics, his passion for technician development, and why shop culture plays a defining role in long-term success. From daily habits to big-picture philosophy, this conversation is a roadmap for building more confident, capable technicians.

What You’ll Learn

Why committing to at least 40 hours of continuous education each year can dramatically reduce comebacks and improve shop performance
How to build learning into daily routines: whether through short practice sessions, webinars, or online training resources
The power of Standard Operating Procedures (SOPs) and why “going rogue” in diagnostics leads to inefficiency
How Andrew’s “detective mind mapping” technique helps technicians visually organize problems and accelerate accurate diagnoses
Why revisiting foundational knowledge is critical and how ego often prevents technicians from mastering the basics
How embracing failure strengthens diagnostic ability and builds real-world expertise
The importance of capturing and studying “known good” vehicle data to improve accuracy on future repairs

Great diagnostics is about discipline, process, and constant learning. Shops that invest in their people, reinforce foundational skills, and create a culture where failure fuels growth will not only solve problems faster but build stronger, more resilient teams.

TST Big Event: https://tstseminars.org/

remarkableresults.biz/e1089]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/55a2a40a-0f20-43c1-8871-3a2eb1bb99c9"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><strong><a href="https://youtu.be/cD_rwEP4Bas" target="_blank" rel="noopener noreferrer">Watch Full Video Episode</a></strong></p>
<p>Recorded live at the TST Big Event 2026, host <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">Carm Capriotto</span></span> sits down with Andrew Fischer, shop manager at Cergizan&#8217;s Auto and Truck Repair in Northwest Indiana, and an industry trainer. Andrew shares his disciplined, process-driven approach to diagnostics, his passion for technician development, and why shop culture plays a defining role in long-term success. From daily habits to big-picture philosophy, this conversation is a roadmap for building more confident, capable technicians.</p>
<p data-start="550" data-end="573">What You’ll Learn:</p>
<ul data-start="574" data-end="1397">
<li data-section-id="5khbw3" data-start="574" data-end="710">Why committing to at least 40 hours of continuous education each year can dramatically reduce comebacks and improve shop performance</li>
<li data-section-id="100h08f" data-start="711" data-end="836">How to build learning into daily routines: whether through short practice sessions, webinars, or online training resources</li>
<li data-section-id="1a23yg" data-start="837" data-end="949">The power of Standard Operating Procedures (SOPs) and why “going rogue” in diagnostics leads to inefficiency</li>
<li data-section-id="po2jpx" data-start="950" data-end="1080">How Andrew’s “detective mind mapping” technique helps technicians visually organize problems and accelerate accurate diagnoses</li>
<li data-section-id="br53w5" data-start="1081" data-end="1199">Why revisiting foundational knowledge is critical and how ego often prevents technicians from mastering the basics</li>
<li data-section-id="1in8ugg" data-start="1200" data-end="1288">How embracing failure strengthens diagnostic ability and builds real-world expertise</li>
<li data-section-id="x28akm" data-start="1289" data-end="1397">The importance of capturing and studying “known good” vehicle data to improve accuracy on future repairs</li>
</ul>
<p data-start="1404" data-end="1704" data-is-last-node="" data-is-only-node="">Great diagnostics is about discipline, process, and constant learning. Shops that invest in their people, reinforce foundational skills, and create a culture where failure fuels growth will not only solve problems faster but build stronger, more resilient teams.</p>
<p data-start="1404" data-end="1704" data-is-last-node="" data-is-only-node="">TST Big Event: <a href="https://tstseminars.org/" target="_blank" rel="noopener">https://tstseminars.org/</a></p>
<p data-start="1404" data-end="1704" data-is-last-node="" data-is-only-node="">Andrew Fischer, <a href="https://cergizansauto.com/" target="_blank" rel="noopener">Cergizan&#8217;s Auto and Truck Repair</a>, Burns Harbor, IN.</p>
<p data-start="1404" data-end="1704" data-is-last-node="" data-is-only-node="">Fischer Automotive Consulting and Training Services: factsautomotive@gmail.com</p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener noreferrer">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener noreferrer"> http://napatracs.com/</a></p>
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<p><strong>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener noreferrer">https://automotiverepairpodcastnetwork.com/</a></strong></p>
<ul>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a>with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion.<a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a>with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.<a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a>with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.<a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a>with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.<a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a>with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.<a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a>with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.<a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img loading="lazy" decoding="async" class="size-full wp-image-45762 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2026/04/sponsors-1.jpg" alt="" width="600" height="100" /> <a href="https://www.napaonline.com/en/auto-care"><img loading="lazy" decoding="async" class="alignleft wp-image-45764 size-full" src="https://remarkableresults.biz/wp-content/uploads/2026/04/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="600" height="100" /></a><a href="http://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45763 size-full" src="https://remarkableresults.biz/wp-content/uploads/2026/04/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="600" height="100" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/app/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45792" src="https://remarkableresults.biz/wp-content/uploads/2026/04/4x6.png" alt="" width="597" height="398" /></a></p>
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		<title>Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a478/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 27 Mar 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a477/</guid>

					<description><![CDATA[Recorded live at VISION 2026, host Carm Capriotto sits down with Matt Crumpton, Director of Program Development at NAPA Auto Care, and Robin Cowie, Creative Technologist, to explore the official rollout of NAPA’s Extended Reality (XR) training program.

The conversation centers around solving some of the industry’s biggest challenges: the ongoing technician shortage, the high cost of tools for new hires, and the need to get technicians productive and billable faster. By leveraging immersive technology that feels familiar to younger generations, NAPA is creating a pathway for new technicians to build skills and confidence in a low-risk, high-impact learning environment.

The XR ecosystem is built around three core technologies. Virtual Reality (VR) delivers immersive, point-of-view training with over 50 lessons focused on essential shop skills, reinforcing the idea that “brakes pay bills.” Using a structured “teach five, test five” approach, technicians develop muscle memory before ever working on a live vehicle. Mixed Reality (MR) bridges the gap between virtual and physical by combining real tools with guided digital overlays, allowing for hands-on practice with built-in support. Augmented Reality (AR) smart glasses bring the technology directly into the service bay, giving technicians instant, voice-activated access to critical information like torque specs, keeping them focused on the vehicle and saving valuable time on every job.

Looking ahead, the platform continues to evolve. Future integrations are expected to include shop management systems, Identifix, and digital vehicle inspections, enabling fully hands-free workflows and even customer-facing video communication directly from the bay.

After successful testing with early adopters, NAPA officially announced at VISION 2026 that its XR training packages are now available for general purchase, offering shops a powerful new way to train, support, and retain the next generation of technicians.

https://napaxccelerator.com/

VISION Hi-Tech Training and Expo: https://visionkc.com/

remarkableresults.biz/a478]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/85684036-bf67-443a-a75c-b3585cd4c620"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/_f7XkariSGk" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<article class="text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-(--header-height)" dir="auto" data-turn-id="0e35c993-ad2d-4e51-96b6-080ca2e8cdd2" data-testid="conversation-turn-3" data-scroll-anchor="false" data-turn="user"></article>
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<p data-start="334" data-end="760">Recorded live at VISION 2026, host Carm Capriotto sits down with Matt Crumpton, Director of Program Development at NAPA Auto Care, and Robin Cowie, Creative Technologist, to explore the official rollout of NAPA’s Extended Reality (XR) training program.</p>
<p data-start="306" data-end="729">The conversation centers around solving some of the industry’s biggest challenges: the ongoing technician shortage, the high cost of tools for new hires, and the need to get technicians productive and billable faster. By leveraging immersive technology that feels familiar to younger generations, NAPA is creating a pathway for new technicians to build skills and confidence in a low-risk, high-impact learning environment.</p>
<p data-start="731" data-end="1533">The XR ecosystem is built around three core technologies. Virtual Reality (VR) delivers immersive, point-of-view training with over 50 lessons focused on essential shop skills, reinforcing the idea that “brakes pay bills.” Using a structured “teach five, test five” approach, technicians develop muscle memory before ever working on a live vehicle. Mixed Reality (MR) bridges the gap between virtual and physical by combining real tools with guided digital overlays, allowing for hands-on practice with built-in support. Augmented Reality (AR) smart glasses bring the technology directly into the service bay, giving technicians instant, voice-activated access to critical information like torque specs, keeping them focused on the vehicle and saving valuable time on every job.</p>
<p data-start="1535" data-end="1800">Looking ahead, the platform continues to evolve. Future integrations are expected to include shop management systems, Identifix, and digital vehicle inspections, enabling fully hands-free workflows and even customer-facing video communication directly from the bay.</p>
<p data-start="1802" data-end="2058" data-is-last-node="" data-is-only-node="">After successful testing with early adopters, NAPA officially announced at VISION 2026 that its XR training packages are now available for general purchase, offering shops a powerful new way to train, support, and retain the next generation of technicians.</p>
<p><a href="https://napaxccelerator.com/" target="_blank" rel="noopener">https://napaxccelerator.com/</a></p>
<p data-start="1614" data-end="1895"><a href="https://visionkc.com/" target="_blank" rel="noopener">VISION Hi-Tech Training &amp; Expo: https://visionkc.com/</a></p>
<p data-start="0" data-end="264">Matt Crumpton, Director of Program Development, <a href="https://member.napaautocare.com/Sign-In" target="_blank" rel="noopener">NAPA Auto Care</a></p>
<p data-start="0" data-end="264">Robin Cowie, Creative Technologist, AI, VR, AR, Content Producer/Director. <a href="https://skillmaker.ai/" target="_blank" rel="noopener">https://skillmaker.ai/</a></p>
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</article>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
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<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
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<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
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		<title>The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1070/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 16 Dec 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1069/</guid>

					<description><![CDATA[Eric Svedberg breaks down a smarter, more profitable way to price diagnostic work—what he calls the Level Testing Sales Amplifier. At its core, the system tackles a problem most repair shops quietly accept: testing is often a loss leader. When technicians are tied up diagnosing complex issues, shops miss out on parts sales. A-level technicians can earn less than their B-level counterparts doing routine work, and the rising cost of software and tools goes unpaid.

Svedberg reframes the conversation by using the word “testing” instead of “diagnostics,” a term he believes is clearer and more intuitive for customers. Testing implies a process, not a guarantee—setting expectations from the start.

The Level Testing system uses a tiered structure tied to the shop’s base labor rate:

Level One – Basic Testing: Single, constant, duplicable issues (like a check engine light that’s always on).


Level Two – Intermediate Testing: Multiple concerns or intermittent problems.


Level Three – Pandora’s Box: Highly complex vehicles, often previously misdiagnosed or unsuccessfully repaired elsewhere.


Level Four – “Grandmother Rate”: Disaster cars involving severe electrical damage, corrosion, or major disassembly.


While the levels are designed as an internal framework, Svedberg finds transparency with customers increases trust and buy-in. Service advisors are coached to remove Level Three from most conversations upfront, steer customers toward Level Two testing as the norm, and clearly explain that testing fees are for time spent—not credited toward repairs. For true Level Three cases, advisors frame the value honestly: if it were simple, another shop would have already fixed it.

Svedberg emphasizes that the system is easy to train and implement—often within a week—by focusing on quick wins with top advisors. Its simplicity improves communication, closes the tech efficiency gap, and can be applied beyond diagnostics to services like module programming and ADAS calibration.

Every decision, he says, must pass the test: Is it good for the car? Good for the customer? Good for the shop?

remarkableresults.biz/e1070]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/5b75dc58-467b-4b94-9a74-67a55b5aac38"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><strong><a href="https://youtu.be/C0ugn_ctvcY" target="_blank" rel="noopener">Watch Full Video Episode</a></strong></p>
<p data-pm-slice="1 1 []">“Simple scales, complex fails. The simpler I can create systems, the easier it is to train people, the easier it is for them to sell, the easier it is for my people to communicate with each other.”</p>
<p data-start="21" data-end="531">Eric Svedberg breaks down a smarter, more profitable way to price diagnostic work—what he calls the Level Testing Sales Amplifier. At its core, the system tackles a problem most repair shops quietly accept: testing is often a loss leader.</p>
<p data-start="533" data-end="769">Svedberg reframes the conversation by using the word “testing” instead of “diagnostics,” a term he believes is clearer and more intuitive for customers. Testing implies a process, not a guarantee—setting expectations from the start.</p>
<p data-start="771" data-end="855">The Level Testing system uses a tiered structure tied to the shop’s base labor rate:</p>
<ul data-start="857" data-end="1575">
<li data-start="857" data-end="1022">
<p data-start="859" data-end="1022"><strong data-start="859" data-end="889">Level One – Basic Testing: </strong>Single, constant, duplicable issues (like a check engine light that’s always on).</p>
</li>
<li data-start="1024" data-end="1159">
<p data-start="1026" data-end="1159"><strong data-start="1026" data-end="1063">Level Two – Intermediate Testing: </strong>Multiple concerns or intermittent problems.</p>
</li>
<li data-start="1161" data-end="1370">
<p data-start="1163" data-end="1370"><strong data-start="1163" data-end="1195">Level Three – Pandora’s Box: </strong>Highly complex vehicles, often previously misdiagnosed or unsuccessfully repaired elsewhere.</p>
</li>
<li data-start="1372" data-end="1575">
<p data-start="1374" data-end="1575"><strong data-start="1374" data-end="1410">Level Four – “Grandmother Rate”: </strong>Disaster cars involving severe electrical damage, corrosion, or major disassembly.</p>
</li>
</ul>
<p data-start="1577" data-end="2051">While the levels are designed as an internal framework, Svedberg finds transparency with customers increases trust and buy-in. Service advisors are coached to remove Level Three from most conversations upfront, steer customers toward Level Two testing as the norm, and clearly explain that testing fees are for time spent—not credited toward repairs. For true Level Three cases, advisors frame the value honestly: if it were simple, another shop would have already fixed it.</p>
<p data-start="2053" data-end="2351">Svedberg emphasizes that the system is easy to train and implement—often within a week—by focusing on quick wins with top advisors. Its simplicity improves communication, closes the tech efficiency gap, and can be applied beyond diagnostics to services like module programming and ADAS calibration.</p>
<p data-start="2353" data-end="2481">Every decision, he says, must pass the test: Is it good for the car? Good for the customer? Good for the shop?</p>
<p>Eric Svedberg, European Autowerks, Virginia Beach, VA, <a href="https://www.gofuelcoaching.com/" target="_blank" rel="noopener">https://www.gofuelcoaching.com/ </a>, <a href="https://www.europeanautowerks.com/" target="_blank" rel="noopener">https://www.europeanautowerks.com/</a></p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
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<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
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<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-44950 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="624" height="468" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/92264002-6a70-4386-ac6b-fb1f2162fcd3/RR-1070-eric-svedberg.mp3" length="47675227" type="audio/mpeg" />

			</item>
		<item>
		<title>The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1069/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 09 Dec 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1068/</guid>

					<description><![CDATA[Recorded Live at ASTA 2025, we explore the rise of the automotive specialist and why the industry needs a language shift—calling instructors “educators” instead of “trainers” to reflect the complex, continuing education modern technicians require. 

We also dive into the mobile diagnostics and repair market, discussing strategies for growth, high-complexity work, and the investments needed to compete. Looking ahead, the industry faces a technological turning point by 2030, with new vehicle architectures and ADAS calibration requirements threatening shops that fail to keep up.

The episode closes by emphasizing the power of networking, connecting with peers, and staying ahead in a rapidly evolving industry.

remarkableresults.biz/e1069]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/eae13a6f-ccc7-47e7-80a1-ed305c94bf3c"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p data-start="80" data-end="402">Recorded Live at ASTA 2025, we explore the rise of the automotive specialist and why the industry needs a language shift—calling instructors “educators” instead of “trainers” to reflect the complex, continuing education modern technicians require.</p>
<p data-start="462" data-end="804">We also dive into the mobile diagnostics and repair market, discussing strategies for growth, high-complexity work, and the investments needed to compete. Looking ahead, the industry faces a technological turning point by 2030, with new vehicle architectures and ADAS calibration requirements threatening shops that fail to keep up.</p>
<p data-start="806" data-end="943">The episode closes by emphasizing the power of networking, connecting with peers, and staying ahead in a rapidly evolving industry.</p>
<p><a href="https://astausa.org/pages/asta-expo" target="_blank" rel="noopener">https://astausa.org/pages/asta-expo</a></p>
<p>Rich Falco, <a href="https://diagondemand.com/" target="_blank" rel="noopener">Diag on Demand</a>, Instructor at Carquest Technical Institute. Listen to Rich’s previous episodes <a href="https://remarkableresults.biz/?s=falco" target="_blank" rel="noopener">HERE</a></p>
<p>Keith Perkins, <a href="https://www.l1diagnostics.com/" target="_blank" rel="noopener">L1 Automotive Training</a>, Listen to Keith’s previous episode <a href="https://remarkableresults.biz/?s=keith+perkins" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
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<p>&#8211; Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44960 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/sponsors-1.jpg" alt="" width="600" height="100" /></p>
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<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-44950 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="624" height="468" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/9fd57dce-34eb-4866-ab2d-9050387cb99f/RR-1069-perkins-falco-ASTA-2025.mp3" length="64458819" type="audio/mpeg" />

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		<title>A Professional Face Lift: Why the Automotive Generalist Model is Broken [RR 1062]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1062/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 21 Oct 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1061/</guid>

					<description><![CDATA[Joe Marconi, former shop owner, Elite Worldwide coach, is defining the challenge in today’s automotive aftermarket: the need for specialization.

The End of the Generalist Era
- Modern vehicles are too complex for the “all makes, all models, all repairs” approach. Marconi shared that when he tried doing everything—from transmission rebuilds to diagnostics—profitability disappeared. The time, training, and tooling required simply didn’t make sense.

Specialization: The Smarter Path Forward
- Like medicine’s cardiologists and neurologists, automotive professionals must focus their expertise. Specialization boosts productivity, profit, and performance while creating better outcomes for customers.

Redefining Professionalism and Language
- Replace “mechanic” or “tech” with “technologist” or “specialist.”

- Use precise titles like “calibration specialist” to build client confidence.

- Adopt “Essential Skilled Occupation (ESO)” to better reflect the professionalism of today’s technicians.

Building Career Paths and Attracting Talent
- Specialization creates clear career pathways and helps combat the technician shortage, offering young people a profitable, purpose-driven alternative to a four-year degree.

Listeners can explore Carm's evolving document, The Rise of the Specialist—now in its 23rd version—online. https://remarkableresults.biz/rise

remarkableresults.biz/e1062]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/b8a6b7d2-cf15-48f9-bd49-3dcf86547b36"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><a href="https://youtu.be/OmivDwDfvmA" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="189" data-end="402">Joe Marconi, former shop owner, Elite Worldwide coach, is defining the challenge in today’s automotive aftermarket: the need for specialization.</p>
<p data-start="404" data-end="440"><strong>The End of the Generalist Era</strong><br />
&#8211; Modern vehicles are too complex for the “all makes, all models, all repairs” approach. Marconi shared that when he tried doing everything—from transmission rebuilds to diagnostics—profitability disappeared. The time, training, and tooling required simply didn’t make sense.</p>
<p><strong>Specialization: The Smarter Path Forward</strong><br />
&#8211; Like medicine’s cardiologists and neurologists, automotive professionals must focus their expertise. Specialization boosts productivity, profit, and performance while creating better outcomes for customers.</p>
<p data-start="1276" data-end="1322"><strong>Redefining Professionalism and Language<br />
</strong>&#8211; Replace “mechanic” or “tech” with “technologist” or “specialist.”</p>
<p>&#8211; Use precise titles like “calibration specialist” to build client confidence.</p>
<p>&#8211; Adopt “Essential Skilled Occupation (ESO)” to better reflect the professionalism of today’s technicians.</p>
<p data-start="1734" data-end="1784"><strong>Building Career Paths and Attracting Talent<br />
</strong>&#8211; Specialization creates clear career pathways and helps combat the technician shortage, offering young people a profitable, purpose-driven alternative to a four-year degree.</p>
<p data-start="1961" data-end="2186">Listeners can explore Carm&#8217;s evolving document, <em data-start="2126" data-end="2154">The Rise of the Specialist</em>—now in its 23rd version—online. <a href="https://remarkableresults.biz/rise" target="_blank" rel="noopener">https://remarkableresults.biz/rise</a></p>
<p data-start="1961" data-end="2186">Joe Marconi, Executive Council Member, <a href="https://eliteworldwide.com/" target="_blank" rel="noopener">Elite Worldwide</a>. <a href="https://www.autoshopowner.com/" target="_blank" rel="noopener">Auto Shop Owner</a>. Joe’s Episodes <a href="https://remarkableresults.biz/?s=%22Joe+Marconi%22" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<ul>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
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<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener">https://www.linkedin.com/in/carmcapriotto/</a></li>
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<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></li>
<li>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
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<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-44950 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="624" height="468" /></a></p>
]]></content:encoded>
					
		
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		<title>From Alignment Dilemma to ADAS Center: Say Yes When Everyone Else Says No [THA 455]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a455/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 17 Oct 2025 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a454/</guid>

					<description><![CDATA[How much should you invest in your shop? Forget the spreadsheets! We’re challenging the conventional wisdom of ROI with three industry titans who discuss building resilience, culture, and high-tech expertise in any market. We sat down at ASTA 2025 in Raleigh with Matt Fanslow, Tommy Markham, and Zeb Beard to dive deep:

- The Constableville Paradox: Hear from Tommy Markham about investing in full ADAS calibration equipment for a town that "has exploded to 300 people" and has no stoplights. His motivation? Simply "doing the job right" and ensuring local body shops don't have to flatbed cars 35 miles away. Tommy also stands firm on pricing, refusing the "$99 alignment dilemma."

- The Zeb Beard Investment Strategy: Zeb Beard reveals why traditional ROI calculations are sometimes useless: you can "talk yourself out of buying anything". His massive 62,000 square foot shop (which once had clouds inside and includes nine bedrooms) is itself a "worldwide marketing tool." When in doubt, Zeb’s famous advice is always: "Pull the trigger!"

- Navigating Volatility: Since COVID, Zeb notes that business graphs now fluctuate wildly between record high months and record low months. The solution? Being resilient and focusing on "doing the right thing."

The conversation also explores the balance between working in and on the business, the importance of continuous learning, and how authenticity and integrity keep shops resilient through economic swings.
remarkableresults.biz/a455]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/f82b938f-4b9b-4caa-bdda-445fbd627f17"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/Ky9h1ellM2w" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="323" data-end="349">How much should you invest in your shop? Forget the spreadsheets! We’re challenging the conventional wisdom of ROI with three industry titans who discuss building resilience, culture, and high-tech expertise in any market. We sat down at ASTA 2025 in Raleigh with Matt Fanslow, Tommy Markham, and Zeb Beard to dive deep:</p>
<p data-start="323" data-end="349">&#8211; The Constableville Paradox: Hear from Tommy Markham about investing in full ADAS calibration equipment for a town that &#8220;has exploded to 300 people&#8221; and has no stoplights. His motivation? Simply &#8220;doing the job right&#8221; and ensuring local body shops don&#8217;t have to flatbed cars 35 miles away. Tommy also stands firm on pricing, refusing the &#8220;$99 alignment dilemma.&#8221;</p>
<p data-start="323" data-end="349">&#8211; The Zeb Beard Investment Strategy: Zeb Beard reveals why traditional ROI calculations are sometimes useless: you can &#8220;talk yourself out of buying anything&#8221;. His massive 62,000 square foot shop (which once had clouds inside and includes nine bedrooms) is itself a &#8220;worldwide marketing tool.&#8221; When in doubt, Zeb’s famous advice is always: &#8220;Pull the trigger!&#8221;</p>
<p data-start="323" data-end="349">&#8211; Navigating Volatility: Since COVID, Zeb notes that business graphs now fluctuate wildly between record high months and record low months. The solution? Being resilient and focusing on &#8220;doing the right thing.&#8221;</p>
<p data-start="323" data-end="349">The conversation also explores the balance between working in and on the business, the importance of continuous learning, and how authenticity and integrity keep shops resilient through economic swings.<br />
remarkableresults.biz/a455</p>
<p><a href="https://astausa.org/pages/asta-expo" target="_blank" rel="noopener">https://astausa.org/pages/asta-expo</a></p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
<p><strong>Connect with the Podcast:</strong></p>
<ul>
<li>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/">https://automotiverepairpodcastnetwork.com/ </a></li>
<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
<li>Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></li>
<li>Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></li>
<li>Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></li>
<li>Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></li>
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<li>Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></li>
<li>All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></li>
<li>Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></li>
<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
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<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/90091972-9749-4174-aacd-b11af50dd80b/THA-455-ASTA-zeb-fanslow-markham.mp3" length="57362138" type="audio/mpeg" />

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		<title>Do We Need A License To Calibrate Vehicles: The Professionalism Gap [RR 1061]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1061/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 14 Oct 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1060/</guid>

					<description><![CDATA[Scott Brown shares his insights on key challenges in the automotive aftermarket, including ADAS, EV maintenance, and industry adoption.

ADAS Calibration and Liability
Scott emphasizes the importance of proper ADAS calibration, required by manufacturers after certain repairs. Skipping it exposes shops to liability, and he advises refusing jobs if required calibration is declined. Despite its necessity, the industry adoption is low.

EV Tooling and Safety
While basic shop tools suffice for many EV services, high-voltage work demands safety training and PPE. 

Looking Forward
Using his aviator metaphor of “runway,” Scott stresses that shops must evolve, specializing in ADAS and EV maintenance to stay competitive as EVs become the future of mobility.

Scott’s insights make one thing clear: the automotive industry is changing fast, and shops that embrace ADAS and EV expertise now will be the ones leading the market tomorrow. Staying informed, trained, and prepared isn’t just smart—it’s essential for long-term success.

remarkableresults.biz/e1061]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/15604372-aa66-49fa-b97b-6067a11afb8c"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><a href="https://youtu.be/_J5JA7ulv9o" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="92" data-end="299">Scott Brown shares his insights on key challenges in the automotive aftermarket, including ADAS, EV maintenance, and industry adoption.</p>
<p data-start="551" data-end="903"><strong data-start="551" data-end="585">ADAS Calibration and Liability</strong><br data-start="585" data-end="588" />Scott emphasizes the importance of proper ADAS calibration, required by manufacturers after certain repairs. Skipping it exposes shops to liability, and he advises refusing jobs if required calibration is declined. Despite its necessity, the industry adoption is low.</p>
<p data-start="1152" data-end="1500"><strong data-start="1152" data-end="1177">EV Tooling and Safety</strong><br data-start="1177" data-end="1180" />While basic shop tools suffice for many EV services, high-voltage work demands safety training and PPE.</p>
<p data-start="1502" data-end="1702"><strong data-start="1502" data-end="1521">Looking Forward</strong><br data-start="1521" data-end="1524" />Using his aviator metaphor of “runway,” Scott stresses that shops must evolve, specializing in ADAS and EV maintenance to stay competitive as EVs become the future of mobility.</p>
<p data-start="1502" data-end="1702">Scott’s insights make one thing clear: the automotive industry is changing fast, and shops that embrace ADAS and EV expertise now will be the ones leading the market tomorrow. Staying informed, trained, and prepared isn’t just smart—it’s essential for long-term success.</p>
<p data-start="1502" data-end="1702">Scott Brown, Founder of <a href="https://diag.net/" target="_blank" rel="noopener">Diagnostic Network</a>. Scott’s previous episodes <a href="https://remarkableresults.biz/?s=%22scott+Brown%22" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
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<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></li>
<li>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
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<p><img loading="lazy" decoding="async" class=" wp-image-40058 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="720" height="120" srcset="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1-300x50.png 300w" sizes="(max-width: 720px) 100vw, 720px" /><br />
<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-44950 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="624" height="468" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/ea65d2bb-5a9d-4c4f-ba81-ebc849249ca7/RR-1061-scott-brown-2025.mp3" length="61881619" type="audio/mpeg" />

			</item>
		<item>
		<title>AAPEX 2025: The Aftermarket Trade Show Reimagined [RR 1059]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1059/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 30 Sep 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1057/</guid>

					<description><![CDATA[The Automotive Aftermarket Products Expo (AAPEX) returns to Las Vegas on November 4–6, bringing the industry’s biggest names, most advanced training, and a completely redesigned show floor.

Here’s what you can expect:

A major structural change to the show floor, segmenting exhibitors by product category for buyer efficiency.

Keynote speaker announcement: Wayne Gretzky, “The Great One.”

Expanded education with 75+ classes plus a new “Meet the Trainer” segment for direct access to instructors.

AAPEX 2025 is more than a trade show—it’s the industry’s hub for education, innovation, and connection. Come prepared, but leave space for the unexpected conversations and discoveries that could change your business.

remarkableresults.biz/e1059]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/867d0e27-7f85-48c9-899e-25aa80026569"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><a href="https://youtu.be/NlZ8wvsA-f0" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="935" data-end="1063">The Automotive Aftermarket Products Expo (AAPEX) returns to Las Vegas on November 4–6, bringing the industry’s biggest names, most advanced training, and a completely redesigned show floor.</p>
<p data-start="935" data-end="1063">Here’s what you can expect:</p>
<ul data-start="174" data-end="474">
<li data-start="174" data-end="286">
<p data-start="176" data-end="286">A major structural change to the show floor, segmenting exhibitors by product category for buyer efficiency.</p>
</li>
<li data-start="287" data-end="356">
<p data-start="289" data-end="356">Keynote speaker announcement: Wayne Gretzky, “The Great One.”</p>
</li>
<li data-start="357" data-end="474">
<p data-start="359" data-end="474">Expanded education with 75+ classes plus a new “Meet the Trainer” segment for direct access to instructors.</p>
</li>
<li data-start="357" data-end="474"><a href="https://www.aapexshow.com/" target="_blank" rel="noopener">https://www.aapexshow.com/</a></li>
</ul>
<p data-start="476" data-end="581">AAPEX 2025 is more than a trade show; it’s the industry’s hub for education, innovation, and connection. Come prepared, but leave room for unexpected conversations and discoveries that could transform your business.</p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
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<li>Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></li>
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<li>Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></li>
<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></li>
<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></li>
<li><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></li>
</ul>
<p><img loading="lazy" decoding="async" class="size-full wp-image-44936 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/Support-Our-Partners-Filler.png" alt="" width="200" height="50" /></p>
<p><img loading="lazy" decoding="async" class=" wp-image-40058 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="720" height="120" srcset="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1-300x50.png 300w" sizes="(max-width: 720px) 100vw, 720px" /><br />
<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
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<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
<p>&nbsp;</p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a434/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 23 May 2025 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a432/</guid>

					<description><![CDATA[Recorded at the NAPA Now Conference celebrating NAPA Auto Care’s 100th anniversary, this conversation dives into the realities of emerging automotive technologies, especially ADAS (Advanced Driver-Assistance Systems). The discussion emphasizes the critical need for proper calibration procedures, equipment, and technician training to keep pace with rapidly evolving tech. From static vs. dynamic calibrations to the integration of AR/VR tools, the panel explores the industry's struggles to adopt new technology and the personal traits, like hyperfocus, needed to thrive in today’s complex diagnostic landscape. The takeaway: adaptation, education, and investment are no longer optional; they’re essential for staying competitive.
remarkableresults.biz/a434]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/993be121-03a3-4740-bda1-e5d08cbb3f45"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<article class="text-token-text-primary w-full" dir="auto" data-testid="conversation-turn-4" data-scroll-anchor="true">
<div class="text-base my-auto mx-auto py-5 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)">
<div class="[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto flex max-w-(--thread-content-max-width) flex-1 text-base gap-4 md:gap-5 lg:gap-6 group/turn-messages focus-visible:outline-hidden">
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
<div class="relative flex-col gap-1 md:gap-3">
<div class="flex max-w-full flex-col grow">
<div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="7bd0d1f7-44e9-462b-8971-f469eebb1d07" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<div class="markdown prose dark:prose-invert w-full break-words dark">
<p class="" data-start="14" data-end="741">Recorded at the NAPA Now Conference celebrating NAPA Auto Care’s 100th anniversary, this conversation dives into the realities of emerging automotive technologies, especially ADAS (Advanced Driver-Assistance Systems). The discussion emphasizes the critical need for proper calibration procedures, equipment, and technician training to keep pace with rapidly evolving tech. From static vs. dynamic calibrations to the integration of AR/VR tools, the panel explores the industry&#8217;s struggles to adopt new technology and the personal traits, like hyperfocus, needed to thrive in today’s complex diagnostic landscape. The takeaway: adaptation, education, and investment are no longer optional; they’re essential for staying competitive.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</article>
<p>Bill Weaver, NAPA Autotech Trainer. Listen to Bill’s previous episodes <a href="https://remarkableresults.biz/?s=%22bill+weaver%22" target="_blank" rel="noopener">HERE</a></p>
<p>Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener noreferrer">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z Podcast</a></p>
<p data-start="0" data-end="264">Show Notes:</p>
<ul>
<li><a href="https://youtu.be/8P5HtugSv9k" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Introduction to Town Hall Academy (00:00:00)</strong></li>
<li><strong>NAPA&#8217;s 100-Year Legacy (00:01:19)</strong></li>
<li><strong>Emerging Technologies in Automotive (00:04:29)</strong>r.</li>
<li><strong>ADAS Calibration Challenges (00:08:06)</strong></li>
<li><strong>Industry Ignorance Towards ADAS (00:11:11)</strong></li>
<li><strong>Frustration with Industry Changes (00:13:01)</strong></li>
<li><strong>Fear of New Technologies (00:14:44)</strong></li>
<li><strong>Calibration Concerns (00:18:06)</strong></li>
<li><strong>Dynamic Calibration Challenges (00:18:19)</strong></li>
<li><strong>Legal Implications of Calibration (00:20:02)</strong></li>
<li><strong>Tire Repair Liability (00:20:25)</strong></li>
<li><strong>Importance of Following Procedures (00:21:24)</strong></li>
<li><strong>ADAS Responsibility (00:24:01)</strong></li>
<li><strong>Collaboration Among Shops (00:25:40)</strong></li>
<li><strong>Cost of Living Awareness (00:27:16)</strong></li>
<li><strong>Spinning Plate Syndrome (00:31:06)</strong></li>
<li><strong>ADHD and Hyperfocus (00:35:27)</strong></li>
<li><strong>Job Security and Continuous Learning (00:41:02)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
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<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
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<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
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<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
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]]></content:encoded>
					
		
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		<item>
		<title>Labscope Essentials: From Ball Joints to Diagnostics [THA 428]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a428/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 11 Apr 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a427/</guid>

					<description><![CDATA[Tim Iezzi and Ira Waldman introduce their upcoming training class, "Labscope Essentials for the Ball Joint Guy," designed to build strong foundational skills in labscope diagnostics. Aimed at bridging the gap between hands-on mechanical work and advanced technology, the class offers practical, hands-on learning with ongoing support. Tim and Ira break down the curriculum, target audience, and the importance of real-world application to reinforce concepts. They also highlight the critical role of continuous education and why shop owner involvement is key to technician growth and long-term success.
remarkableresults.biz/a428]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/72bf7700-ed0d-4673-81b3-f9091f9404ff"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<p data-start="0" data-end="385">Tim Iezzi and Ira Waldman introduce their upcoming training class, &#8220;Labscope Essentials for the Ball Joint Guy,&#8221; designed to build strong foundational skills in labscope diagnostics. Aimed at bridging the gap between hands-on mechanical work and advanced technology, the class offers practical, hands-on learning with ongoing support. Tim and Ira break down the curriculum, target audience, and the importance of real-world application to reinforce concepts. They also highlight the critical role of continuous education and why shop owner involvement is key to technician growth and long-term success.</p>
<p data-start="0" data-end="264">Tim Iezzi, Iezzi’s Auto Service, Reading, PA</p>
<p data-start="0" data-end="264">Ira Waldman, Mallue&#8217;s Automotive, Manasquan, NJ</p>
<ul>
<li><a href="https://youtu.be/w0J16FeBsfg" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>TST Big Event 2025: <a href="https://www.tstseminars.org/" target="_blank" rel="noopener">https://www.tstseminars.org/</a></strong></li>
<li><strong>&#8220;Labscope Essentials for the Ball Joint Guy&#8221; 9:00 AM &#8211; 5:00 PM on May 3-4, 2025. $495 per person (includes food and refreshments) Event Address: MACS Training Facility- 225 S Broad St, Lansdale, PA 19446 (back of the building). Contact us at: (484) 509-1494 or <a href="http://expertechtraining@gmail.com/">expertechtraining@gmail.com</a></strong></li>
<li><strong>Guest Introductions (00:00:00)</strong></li>
<li><strong>Training Class Announcement (00:02:04)</strong></li>
<li><strong>Class Focus Discussion (00:03:16)</strong></li>
<li><strong>Investment in Training (00:05:07)</strong></li>
<li><strong>Hands-On Learning Approach (00:05:47)</strong></li>
<li><strong>Understanding Good vs. Bad Data (00:08:40)</strong></li>
<li><strong>Foundation of Skills (00:10:48)</strong></li>
<li><strong>Target Audience for the Class (00:12:01)</strong></li>
<li><strong>Electricity Basics Requirement (00:12:14)</strong></li>
<li><strong>Limitless Potential of Labscopes (00:13:10)</strong></li>
<li><strong>Remote Refresher Training (00:14:00)</strong></li>
<li><strong>Career Pathing and Continuous Education (00:15:16)</strong></li>
<li><strong>Testing Techniques for Diagnostics (00:16:32)</strong></li>
<li><strong>Supporting Students Post-Class (00:17:12)</strong></li>
<li><strong>Creating a Comfortable Learning Environment (00:20:10)</strong></li>
<li><strong>Assessments in Training (00:22:18)</strong></li>
<li><strong>Hands-On Labs as Assessment (00:24:30)</strong></li>
<li><strong>Accountability in Learning (00:26:22)</strong></li>
<li><strong>Engaging Shop Owners in Training (00:27:46)</strong></li>
<li><strong>Incentives for Technicians (00:27:58)</strong></li>
<li><strong>Upcoming Training Classes (00:28:31)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
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<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
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<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
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<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
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<li><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></li>
</ul>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>Movies, Motors, and Mayhem: Vision Hi-Tech Training &#038; Expo 2025 [THA 427]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a427/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 04 Apr 2025 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a426/</guid>

					<description><![CDATA[Recorded at Vision Hi-Tech Training &#38; Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 - with a few fun detours into movies like 'The Wolf of Wall Street,' 'Predator,' and 'Rocky!'
remarkableresults.biz/a427]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/e0b11407-bd36-4c81-9f0b-05627967f1cd"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, and Today&#8217;s Class</strong></p>
<p data-start="0" data-end="385">Recorded at Vision Hi-Tech Training &amp; Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 &#8211; with a few fun detours into movies like &#8216;The Wolf of Wall Street,&#8217; &#8216;Predator,&#8217; and &#8216;Rocky!&#8217;</p>
<p data-start="0" data-end="264">Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener noreferrer">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z Podcast</a></p>
<p data-start="0" data-end="264">Zeb Beard, Strokes Diesel and Automotive, Monticello, AR, <a href="mailto:strokersdiesel@gmail.com" target="_blank" rel="noopener">strokersdiesel@gmail.com</a></p>
<p data-start="0" data-end="264">Andrew Sexton, <a href="https://www.atsautomotivesolutions.com/" target="_blank" rel="noopener">ATS Automotive LLC</a>, Cedar Rapids, IA</p>
<p data-start="0" data-end="264">Show Notes:</p>
<ul>
<li><a href="https://youtu.be/VqOnhrTagck" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><b>Vision Hi-Tech Training &amp; Expo: <a href="https://visionkc.com/" target="_blank" rel="noopener">https://visionkc.com/</a></b></li>
<li><strong>Introduction and Event Overview (00:00:00)</strong></li>
<li><strong>Movie References and Banter (00:01:11)</strong></li>
<li><strong>Zeb Beard&#8217;s Business Expansion (00:02:51)</strong></li>
<li><strong>Podcast Anniversary Reflection (00:03:55)</strong></li>
<li><strong>Discussion on Towing Operations (00:06:50)</strong></li>
<li><strong>Weather Impact on Towing (00:07:25)</strong></li>
<li><strong>Battery Issues in Towing (00:09:06)</strong></li>
<li><strong>Agricultural Work in Arkansas (00:10:19)</strong></li>
<li><strong>Henry Winkler&#8217;s Role in &#8220;Rocky&#8221; (00:12:58)</strong></li>
<li><strong>Tech Talks at Vision (00:15:05)</strong></li>
<li><strong>The Evolution of Training Opportunities (00:15:36)</strong></li>
<li><strong>Networking and Collaboration (00:16:44)</strong></li>
<li><strong>Thermal Imaging Presentation (00:20:07)</strong></li>
<li><strong>Key Programming and Automotive Technology (00:25:44)</strong></li>
<li><strong>The Role of AI in Automotive Repair (00:27:37)</strong>r.</li>
<li><strong>Importance of Foundational Skills (00:34:27)</strong></li>
<li><strong>Challenges for New Technicians (00:35:04)</strong></li>
<li><strong>Training and Career Development (00:39:20)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
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<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></p>
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<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<ul>
<li><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li></li>
<li></li>
<li></li>
<li><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></li>
<li><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></li>
<li></li>
<li></li>
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<li></li>
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<li><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></li>
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</ul>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/60a83a4b-9440-45c5-8538-24272fc90a3e/THA-427-matt-zeb-andrew-vision-2025.mp3" length="59448034" type="audio/mpeg" />

			</item>
		<item>
		<title>Will Automotive Certifications Reshape Insurance Policies? [THA 411]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a411/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 13 Dec 2024 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a411/</guid>

					<description><![CDATA[Take a dive deep into the significance of ASE certifications, how certifications might lead to lowered insurance policies in the future, and the importance of continuous education and proficiency testing. The discussion also covers the potential of AI in certification processes and the role of insurance and regulatory bodies in ensuring safety and competency in auto repairs. 
remarkableresults.biz/a411]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/3f86a830-7c00-43d9-94cc-04558bdc7bb9"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today&#8217;s Class</strong></p>
<p>Take a dive deep into the significance of ASE certifications, how certifications might lead to lowered insurance policies in the future, and the importance of continuous education and proficiency testing. The discussion also covers the potential of AI in certification processes and the role of insurance and regulatory bodies in ensuring safety and competency in auto repairs.</p>
<p>Dave Johnson, President,<a href="https://www.ase.com/" target="_blank" rel="noopener"> ASE, National Institute For Automotive Service Excellence</a></p>
<p>Scott Brown, Founder of <a href="https://diag.net/" target="_blank" rel="noopener">Diagnostic Network</a>. Scott’s previous episodes <a href="https://remarkableresults.biz/?s=%22scott+Brown%22" target="_blank" rel="noopener">HERE</a>.</p>
<p>Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt’s previous episodes <a href="https://remarkableresults.biz/?s=%22fanslow%22" target="_blank" rel="noopener">HERE</a><br />
<a href="https://mattfanslow.captivate.fm/">Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/rTDP2aArppY" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Matt Fanslow: Another ASE Rant [E091]: </strong><a href="https://mattfanslow.captivate.fm/episode/091" target="_blank" rel="noopener noreferrer"><strong>https://mattfanslow.captivate.fm/episode/091</strong></a></li>
<li><strong>Matt Fanslow: ASE Renewal App Rant [E105]: </strong><a href="https://mattfanslow.captivate.fm/episode/105" target="_blank" rel="noopener noreferrer"><strong>https://mattfanslow.captivate.fm/episode/105</strong></a></li>
<li><strong>Dave Johnson&#8217;s Background (00:01:17)</strong></li>
<li><strong>ASE Certification Benefits (00:03:41)</strong></li>
<li><strong>Importance of Technician Competency (00:07:21)</strong></li>
<li><strong>Credentialing vs. Certification (00:11:20)</strong></li>
<li><strong>Insurance and Certification Concerns (00:17:20)</strong></li>
<li><strong>Legal Implications of Certification (00:19:02)</strong></li>
<li><strong>ASE certification and insurance risk (00:20:57)</strong></li>
<li><strong>Impact of natural disasters on insurance (00:21:23)</strong></li>
<li><strong>Liability and technician competency (00:22:20)</strong></li>
<li><strong>John Eagle case implications (00:23:01)</strong></li>
<li><strong>Voluntary certification significance (00:24:49)</strong></li>
<li><strong>Legal defensibility of credentials (00:25:38)</strong></li>
<li><strong>Proficiency in technician training (00:26:44)</strong></li>
<li><strong>Insurance benefits of certification (00:28:37)</strong></li>
<li><strong>Industry collaboration for standards (00:30:29)</strong></li>
<li><strong>Continuing education challenges (00:35:12)</strong></li>
<li><strong>Renewal app for ongoing learning (00:37:05)</strong></li>
<li><strong>Microlearning in Training (00:40:10)</strong></li>
<li><strong>Personal Growth Through Learning (00:40:47)</strong></li>
<li><strong>AI in Automotive Interviews (00:41:04)</strong></li>
<li><strong>Credentialing Challenges (00:42:06)</strong></li>
<li><strong>Call for Industry Improvement (00:42:43)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Auto-Fix Auto Shop Coaching</strong></p>
<p>Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at <a href="https://autoshopcoaching.com/" target="_blank" rel="noopener">https://autoshopcoaching.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></p>
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<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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<p><a href="https://autoshopcoaching.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42568 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
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		<title>Inside AAPEX 2024: The Pico Booth with Matt Fanslow [FTR 114]</title>
		<link>https://remarkableresults.biz/ftr/f114-2/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 30 Nov 2024 05:15:00 +0000</pubDate>
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					<description><![CDATA[Recorded Live at AAPEX 2024, Matt Fanslow highlights the PicoScope's features, including its ability to measure a wide range of pressures and its applications in diagnosing noise,
remarkableresultsl.biz/f114]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/67852f10-82c3-42dd-a5a2-5c0fc8205fed"></iframe></div><p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
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<p>Recorded Live at AAPEX 2024, Matt Fanslow highlights the PicoScope&#8217;s features, including its ability to measure a wide range of pressures and its applications in diagnosing noise,</p>
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<p>Matt Fanslow, <a href="https://www.riverside-automotive.com/" target="_blank" rel="noopener noreferrer">Riverside Automotive</a>, Red Wing, MN, <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z Podcast</a></p>
<p>Show Notes:</p>
<ul>
<li><a href="https://youtu.be/3-rlR7ltOas" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>PicoScope Features (00:00:15)</strong></li>
<li><strong>Noise Vibration Harshness (00:01:31)</strong></li>
<li><strong>Using PicoScope for Diagnostics (00:02:12)</strong></li>
<li><strong>Ease of Use for All Levels (00:03:14)</strong></li>
<li><strong>Learning Curve and Training (00:04:51)</strong></li>
</ul>
<p><strong>Thanks to our Partners, Shop Boss, and 360 Payments</strong></p>
<p>Shop Boss – Shop Management Software built by shop owners for shop owners. It works the way you need it to, right out of the box. Find on the web at<a href="https://shopboss.net"> https://shopboss.net</a></p>
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