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	<title>Operations Archives - Remarkable Results Radio</title>
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	<description>Automotive Repair Business Success Stories</description>
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	<title>Operations Archives - Remarkable Results Radio</title>
	<link>https://remarkableresults.biz/captivate-tag/operations/</link>
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	<item>
		<title>How to Sell Your Auto Repair Shop for Maximum Value [THA 491]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a491/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 26 Jun 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a490/</guid>

					<description><![CDATA[The auto repair industry is facing a "Silver Tsunami" as thousands of shop owners approach retirement age. The challenge isn't simply selling a business; it's maximizing its value and creating a successful transition that benefits employees, customers, and future owners.

In this episode, host Carm Capriotto welcomes shop owner and business coach Aaron Woods and Ryan Bushman, a recent shop owner seller, for a candid discussion on exit planning, business valuation, financial preparation, and the leadership mindset required to build a shop that can thrive without its founder.

What You'll Learn

Why every shop owner needs an exit strategy, even if retirement feels years away.
How to transition from being the daily "hero" of the business to becoming a strategic guide.
The key factors that influence shop valuation and why buyer risk impacts sale price.
How creating a turnkey operation can significantly increase a business's market value.
The importance of clean financial statements and separating personal expenses from business expenses.
What "add-backs" are and how they can reveal the true profitability of your shop.
Why investments in team development and training may strengthen valuation discussions.
How defining your retirement goals helps determine the financial target your business must achieve.
The value of coaches, peer groups, and industry-specific advisors during exit planning.
Why finding an automotive-savvy accountant should be a priority for owners considering a future sale.

The best business exits don't happen by accident. Owners who begin preparing years in advance can reduce buyer risk, increase profitability, strengthen leadership teams, and ultimately maximize their company's value. Whether retirement is five years away or fifteen, the time to start building a business that operates independently of you is now. A successful exit begins with intentional planning, disciplined financial management, and a clear vision for life after ownership.

remarkableresults.biz/a491]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/61913f67-ef25-4603-807d-221a3b0ebbbf"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/bQqWINSkPGM" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
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<p class="PDq2pG_selectionAnchorContainer" data-start="128" data-end="650">The auto repair industry is facing a &#8220;Silver Tsunami&#8221; as thousands of shop owners approach retirement age. The challenge isn&#8217;t simply selling a business; it&#8217;s maximizing its value and creating a successful transition that benefits employees, customers, and future owners.</p>
<p class="PDq2pG_selectionAnchorContainer" data-start="128" data-end="650">In this episode, host Carm Capriotto welcomes shop owner and business coach Aaron Woods and Ryan Bushman, a recent shop owner seller, for a candid discussion on exit planning, business valuation, financial preparation, and the leadership mindset required to build a shop that can thrive without its founder.</p>
<p data-section-id="ekigvw" data-start="652" data-end="673">What You&#8217;ll Learn</p>
<ul data-start="675" data-end="1602">
<li data-section-id="1manytm" data-start="675" data-end="758">Why every shop owner needs an exit strategy, even if retirement feels years away.</li>
<li data-section-id="dadcr" data-start="759" data-end="853">How to transition from being the daily &#8220;hero&#8221; of the business to becoming a strategic guide.</li>
<li data-section-id="wbcadp" data-start="854" data-end="940">The key factors that influence shop valuation and why buyer risk impacts sale price.</li>
<li data-section-id="195435x" data-start="941" data-end="1029">How creating a turnkey operation can significantly increase a business&#8217;s market value.</li>
<li data-section-id="4uir4r" data-start="1030" data-end="1133">The importance of clean financial statements and separating personal expenses from business expenses.</li>
<li data-section-id="bl55w7" data-start="1134" data-end="1217">What &#8220;add-backs&#8221; are and how they can reveal the true profitability of your shop.</li>
<li data-section-id="1jbhj9n" data-start="1218" data-end="1306">Why investments in team development and training may strengthen valuation discussions.</li>
<li data-section-id="9iwcr1" data-start="1307" data-end="1408">How defining your retirement goals helps determine the financial target your business must achieve.</li>
<li data-section-id="10ql8xy" data-start="1409" data-end="1498">The value of coaches, peer groups, and industry-specific advisors during exit planning.</li>
<li data-section-id="2ra639" data-start="1499" data-end="1602">Why finding an automotive-savvy accountant should be a priority for owners considering a future sale.</li>
</ul>
<p data-start="1618" data-end="2096">The best business exits don&#8217;t happen by accident. Owners who begin preparing years in advance can reduce buyer risk, increase profitability, strengthen leadership teams, and ultimately maximize their company&#8217;s value. Whether retirement is five years away or fifteen, the time to start building a business that operates independently of you is now. A successful exit begins with intentional planning, disciplined financial management, and a clear vision for life after ownership.</p>
<p data-start="1618" data-end="2096">Ryan Bushman, Business Coach, <a href="https://www.wearetheinstitute.com/" target="_blank" rel="noopener noreferrer">Institute for Automotive Business Excellence</a></p>
<p data-start="1618" data-end="2096">Aaron Woods, CEO <a href="https://www.xtramileautocare.com/" target="_blank" rel="noopener noreferrer">X-tra Mile Auto Care</a>, Stillwater, OK, Business Coach, <a href="https://www.wearetheinstitute.com/" target="_blank" rel="noopener noreferrer">Institute for Automotive Business Excellence</a>. Listen to Aaron’s previous episodes <a href="https://remarkableresults.biz/?s=aaron+woods" target="_blank" rel="noopener noreferrer">HERE</a></p>
<p data-start="1618" data-end="2096"><strong>Thanks to our Partner, NAPA TRACS</strong></p>
</div>
<div>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></div>
<div></div>
<div><strong>Thanks to our Partner, Today&#8217;s Class</strong></div>
<div></div>
<div>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></div>
<div></div>
<div><strong>Thanks to our Partner, KUKUI</strong></div>
<div></div>
<div>Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></div>
<div></div>
<div><strong>Thanks to our Partner, Pit Crew Loyalty</strong></div>
<div></div>
<div>You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></div>
<div></div>
<div><strong>Connect with the Podcast:</strong></div>
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</section>
</div>
</div>
</div>
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</div>
</div>
</article>
<ul>
<li>Visit the Website: <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></li>
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<li>Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></li>
</ul>
<p><strong>The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener noreferrer">https://automotiverepairpodcastnetwork.com/</a></strong></p>
<ul>
<li><a href="https://remarkableresults.biz/">Remarkable Results Radio Podcast</a> with Carm Capriotto: Facilitating Wisdom Through Story Telling and Open Discussion.<a href="https://remarkableresults.biz/"> https://remarkableresults.biz/</a></li>
<li><a href="https://mattfanslow.captivate.fm/">Diagnosing the Aftermarket A to Z</a>: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.<a href="https://mattfanslow.captivate.fm/"> https://mattfanslow.captivate.fm/</a></li>
<li><a href="https://huntdemarest.captivate.fm/">Business by the Numbers:</a> Understand the Numbers of Your Business with CPA Hunt Demarest.<a href="https://huntdemarest.captivate.fm/"> https://huntdemarest.captivate.fm/</a></li>
<li><a href="https://autorepairmarketing.captivate.fm/">The Auto Repair Marketing Podcast:</a> Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.<a href="https://autorepairmarketing.captivate.fm/"> https://autorepairmarketing.captivate.fm/</a></li>
<li><a href="https://chriscotton.captivate.fm/">The Weekly Blitz:</a> Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching.<a href="https://chriscotton.captivate.fm/"> https://chriscotton.captivate.fm/</a></li>
<li><a href="https://craigoneill.captivate.fm/">Speak Up! Effective Communication</a>: Develop Interpersonal and Professional Communication Skills with Craig O’Neill.<a href="https://craigoneill.captivate.fm/"> https://craigoneill.captivate.fm</a></li>
</ul>
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<p>&nbsp;</p>
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<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45792" src="https://remarkableresults.biz/wp-content/uploads/2026/04/4x6.png" alt="" width="597" height="398" /></a></p>
]]></content:encoded>
					
		
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			</item>
		<item>
		<title>How a Purple Heart Veteran Became a 6-Shop Auto Repair Owner [RR 1097]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1097/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 23 Jun 2026 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1096/</guid>

					<description><![CDATA[What does it take to grow from a single auto repair shop to six locations in less than a decade?

Host Carm Capriotto sits down with AJ DeBuono to discuss his journey from serving as a U.S. Marine in Iraq and Afghanistan to becoming a successful multi-shop operator. AJ shares the lessons learned through rapid growth, the acquisition strategy that has fueled his expansion, and how military discipline, financial discipline, and a commitment to people have shaped his leadership approach.

Rather than buying struggling businesses and attempting turnarounds, AJ focuses on acquiring profitable shops with untapped potential. 

What You'll Learn

How AJ leveraged SBA veteran loan programs to purchase and expand his first auto repair business
Why he prefers acquiring profitable shops instead of distressed operations
The key performance indicators he targets to quickly improve profitability
How military leadership principles influence his management style and business decisions
The importance of creating career advancement opportunities through expansion
Lessons learned from growing too quickly and navigating financial stress
How AJ approaches shop transitions to minimize disruption for employees and customers
Why maintaining strong personal relationships with team members remains a priority despite operating multiple locations


Growth is not simply about adding locations. It's about creating opportunities for your people, building systems that scale, and maintaining the discipline to make smart decisions when the pressure is highest. AJ DeBuono's story demonstrates that successful expansion comes from acquiring the right businesses, investing in your team, and staying focused on long-term value rather than short-term gains.

remarkableresults.biz/e1097]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/1836cdc3-537f-4f9e-aa43-8b6b45e2b695"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><strong><a href="https://youtu.be/xhKf_RM1feQ" target="_blank" rel="noopener noreferrer">Watch Full Video Episode</a></strong></p>
<p class="isSelectedEnd">What does it take to grow from a single auto repair shop to six locations in less than a decade?</p>
<p class="isSelectedEnd">Host Carm Capriotto sits down with AJ DeBuono to discuss his journey from serving as a U.S. Marine in Iraq and Afghanistan to becoming a successful multi-shop operator. AJ shares the lessons learned through rapid growth, the acquisition strategy that has fueled his expansion, and how military discipline, financial discipline, and a commitment to people have shaped his leadership approach.</p>
<p class="isSelectedEnd">Rather than buying struggling businesses and attempting turnarounds, AJ focuses on acquiring profitable shops with untapped potential.</p>
<p class="isSelectedEnd">What You&#8217;ll Learn</p>
<ul data-spread="false">
<li>How AJ leveraged SBA veteran loan programs to purchase and expand his first auto repair business</li>
<li>Why he prefers acquiring profitable shops instead of distressed operations</li>
<li>The key performance indicators he targets to quickly improve profitability</li>
<li>How military leadership principles influence his management style and business decisions</li>
<li>The importance of creating career advancement opportunities through expansion</li>
<li>Lessons learned from growing too quickly and navigating financial stress</li>
<li>How AJ approaches shop transitions to minimize disruption for employees and customers</li>
<li>Why maintaining strong personal relationships with team members remains a priority despite operating multiple locations</li>
</ul>
<p>Growth is not simply about adding locations. It&#8217;s about creating opportunities for your people, building systems that scale, and maintaining the discipline to make smart decisions when the pressure is highest. AJ DeBuono&#8217;s story demonstrates that successful expansion comes from acquiring the right businesses, investing in your team, and staying focused on long-term value rather than short-term gains.</p>
<p>AJ DeBuono, <a href="https://www.diehlautorepair.com/" target="_blank" rel="noopener">Diehl Auto Repair</a>, Chicago, IL</p>
<p><span style="font-weight: 400">Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting</span><a href="https://www.napaonline.com/en/auto-care"> <span style="font-weight: 400">https://www.napaonline.com/en/auto-care</span></a></p>
<p data-start="1536" data-end="1978" data-is-last-node="" data-is-only-node=""><span style="font-weight: 400">NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at</span><a href="http://napatracs.com/"><span style="font-weight: 400"> http://napatracs.com/</span></a></p>
<p data-start="1536" data-end="1978" data-is-last-node="" data-is-only-node=""><b>Connect with the Podcast:</b></p>
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<li data-start="1536" data-end="1978"><span style="font-weight: 400">Subscribe on YouTube:</span><a href="https://www.youtube.com/carmcapriotto"> <span style="font-weight: 400">https://www.youtube.com/carmcapriotto</span></a></li>
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</ul>
<p><b>The Automotive Repair Podcast Network:</b><a href="https://automotiverepairpodcastnetwork.com/"> <b>https://automotiverepairpodcastnetwork.com/</b></a></p>
<ul>
<li><a href="https://remarkableresults.biz/"><span style="font-weight: 400">Remarkable Results Radio Podcast</span></a> with Carm Capriotto:<span style="font-weight: 400"> Facilitating Wisdom Through Story Telling and Open Discussion.</span><a href="https://remarkableresults.biz/"> <span style="font-weight: 400">https://remarkableresults.biz/</span></a></li>
<li><a href="https://mattfanslow.captivate.fm/"><span style="font-weight: 400">Diagnosing the Aftermarket A to Z</span></a>: <span style="font-weight: 400">From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.</span><a href="https://mattfanslow.captivate.fm/"> <span style="font-weight: 400">https://mattfanslow.captivate.fm/</span></a></li>
<li><a href="https://huntdemarest.captivate.fm/"><span style="font-weight: 400">Business by the Numbers:</span></a><span style="font-weight: 400"> Understand the Numbers of Your Business with CPA Hunt Demarest.</span><a href="https://huntdemarest.captivate.fm/"> <span style="font-weight: 400">https://huntdemarest.captivate.fm/</span></a></li>
<li><a href="https://autorepairmarketing.captivate.fm/"><span style="font-weight: 400">The Auto Repair Marketing Podcast:</span></a><span style="font-weight: 400"> Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level.</span><a href="https://autorepairmarketing.captivate.fm/"> <span style="font-weight: 400">https://autorepairmarketing.captivate.fm/</span></a></li>
<li><a href="https://chriscotton.captivate.fm/"><span style="font-weight: 400">The Weekly Blitz:</span></a><span style="font-weight: 400"> Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching.</span><a href="https://chriscotton.captivate.fm/"> <span style="font-weight: 400">https://chriscotton.captivate.fm/</span></a></li>
<li><a href="https://craigoneill.captivate.fm/"><span style="font-weight: 400">Speak Up! Effective Communication</span></a><span style="font-weight: 400">: Develop Interpersonal and Professional Communication Skills with Craig O&#8217;Neill.</span><a href="https://craigoneill.captivate.fm/"> <span style="font-weight: 400">https://craigoneill.captivate.fm</span></a></li>
</ul>
<p><img loading="lazy" decoding="async" class="size-full wp-image-45762 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2026/04/sponsors-1.jpg" alt="" width="600" height="100" /> <a href="https://www.napaonline.com/en/auto-care"><img loading="lazy" decoding="async" class="alignleft wp-image-45764 size-full" src="https://remarkableresults.biz/wp-content/uploads/2026/04/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="600" height="100" /></a><a href="http://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45763 size-full" src="https://remarkableresults.biz/wp-content/uploads/2026/04/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="600" height="100" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/app/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-45792" src="https://remarkableresults.biz/wp-content/uploads/2026/04/4x6.png" alt="" width="597" height="398" /></a></p>
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		<enclosure url="https://podcasts.captivate.fm/media/1cdbccd7-9661-40a1-9905-0e437b3d2d2e/RR-1097-aj-debuono.mp3" length="43750649" type="audio/mpeg" />

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		<item>
		<title>Future-Proofing the Automotive Industry: Consolidation, AI, and Career Evolution [THA 467]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a467/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 09 Jan 2026 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a465/</guid>

					<description><![CDATA[The automotive industry is undergoing one of the most significant transformations in its history. In this episode, Cavan Robinson, VP  of Operations for the Aftermarket at Vehlo, and Tony Mercury, VP of Revenue at Auto Shop Solutions, break down what shop owners need to understand—and act on—right now.

The conversation explores the rapid consolidation reshaping the aftermarket, from independent shops being absorbed into MSOs (multi-shop ownership) to major software platforms merging at an unprecedented pace. The discussion then shifts to how marketing is evolving beyond traditional SEO into Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), where a shop’s website—especially its FAQ content—becomes the trusted source AI tools use to deliver zero-click search results.

On the people side of the business, the episode addresses shop owner burnout, technician ghosting, and a critical reality: younger technicians increasingly view a shop’s technology, systems, and online presence as a measure of professionalism before deciding to apply.

Key takeaway: A successful modern shop is like a smart home—built on strong behind-the-scenes infrastructure, a polished and accessible front end, and leadership that understands the data driving the entire system.

remarkableresults.biz/a467]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/1ecd529d-a88a-483c-9fd6-6e48e45a295d"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Today&#8217;s Class, KUKUI, and Pit Crew Loyalty</strong></p>
<p><a href="https://youtu.be/YzTD6ey5VPY" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="86" data-end="362">The automotive industry is undergoing one of the most significant transformations in its history. In this episode, Cavan Robinson, VP  of Operations for the Aftermarket at Vehlo, and Tony Mercury, VP of Revenue at Auto Shop Solutions, break down what shop owners need to understand—and act on—right now.</p>
<p data-start="364" data-end="845">The conversation explores the rapid consolidation reshaping the aftermarket, from independent shops being absorbed into MSOs (multi-shop ownership) to major software platforms merging at an unprecedented pace. The discussion then shifts to how marketing is evolving beyond traditional SEO into Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO), where a shop’s website—especially its FAQ content—becomes the trusted source AI tools use to deliver zero-click search results.</p>
<p data-start="847" data-end="1338">On the people side of the business, the episode addresses shop owner burnout, technician ghosting, and a critical reality: younger technicians increasingly view a shop’s technology, systems, and online presence as a measure of professionalism before deciding to apply.</p>
<p data-start="1667" data-end="1885" data-is-last-node="" data-is-only-node="">Key takeaway: A successful modern shop is like a smart home—built on strong behind-the-scenes infrastructure, a polished and accessible front end, and leadership that understands the data driving the entire system.</p>
<p data-start="1667" data-end="1885" data-is-last-node="" data-is-only-node="">Cavan Robinson, VP  of Operations for the Aftermarket at <a href="https://vehlo.com/" target="_blank" rel="noopener">Vehlo</a></p>
<p data-start="1667" data-end="1885" data-is-last-node="" data-is-only-node="">Tony Mercury, VP of Revenue at <a href="https://learn.autoshopsolutions.com/" target="_blank" rel="noopener">Auto Shop Solutions</a></p>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p><strong>Thanks to our Partner, KUKUI</strong></p>
<p><span style="font-weight: 400">Stop juggling multiple marketing tools. KUKUI’s integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at <a href="https://www.kukui.com/" target="_blank" rel="noopener">https://www.kukui.com/</a></span></p>
<p><strong>Thanks to our Partner, Pit Crew Loyalty</strong></p>
<p><span style="font-weight: 400">You’re probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at <a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener">https://www.pitcrewloyalty.com/</a></span></p>
<p><strong>Connect with the Podcast:</strong></p>
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<p>&#8211; Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
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<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a><a href="https://www.kukui.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44782 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/09/KUKUI-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a><a href="https://www.pitcrewloyalty.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-44783 alignnone" src="https://remarkableresults.biz/wp-content/uploads/2025/09/Pit-Crew-Loyalty-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-44950" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="491" height="369" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/c868ab53-2475-48c8-b46e-690c440942e0/THA-467-cavan-and-tony-vehlo.mp3" length="56508502" type="audio/mpeg" />

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		<title>Helping People Do Life in Auto Repair [RR 1065]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1065/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 11 Nov 2025 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1064/</guid>

					<description><![CDATA[In this fireside conversation, Joe Hanson of Gordie’s Auto and Tire shares how a clear purpose—“Helping people do life”—guides every part of the business. This mission shapes both the customer experience and the culture within the shop, ensuring the team feels supported, valued, and equipped to build meaningful careers.

Joe walks through the realities of growing the business, from navigating permits and environmental requirements to expanding fleet services and managing tire sales intentionally. Issues such as leadership team dynamics, marketing, and phone call audits are management problems—they are never permanently "fixed," but instead require continuous coaching and management. He also emphasizes the importance of communication, setting clear expectations, and educating customers about the complexity of modern testing and ADAS calibration—not just “plugging in a scanner.”

Joe remains committed to the work for as long as it’s meaningful—and rooted in helping people, not just chasing revenue.

remarkableresults.biz/e1065]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/a83d450b-c532-4d29-a300-780b84a3b5b4"></iframe></div><p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p><a href="https://youtu.be/5G2c0BEGQd0" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></p>
<p data-start="80" data-end="402">In this fireside conversation, Joe Hanson of Gordie’s Auto and Tire shares how a clear purpose—<em data-start="174" data-end="200">“Helping people do life”</em>—guides every part of the business. This mission shapes both the customer experience and the culture within the shop, ensuring the team feels supported, valued, and equipped to build meaningful careers.</p>
<p data-start="404" data-end="757">Joe walks through the realities of growing the business, from navigating permits and environmental requirements to expanding fleet services and managing tire sales intentionally. Issues such as leadership team dynamics, marketing, and phone call audits are management problems—they are never permanently &#8220;fixed,&#8221; but instead require continuous coaching and management. He also emphasizes the importance of communication, setting clear expectations, and educating customers about the complexity of modern testing and ADAS calibration—not just “plugging in a scanner.”</p>
<p data-start="973" data-end="1217">Joe remains committed to the work for as long as it’s meaningful—and rooted in helping people, not just chasing revenue.</p>
<p>Joe Hanson, <a href="https://www.gordies.com/" target="_blank" rel="noopener">Gordie’s Garage</a>, Roseville, MI. Listen to Joe’s previous episodes <a href="https://remarkableresults.biz/?s=%22hanson%22" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Thanks to our Partners, NAPA Auto Care and NAPA TRACS</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at<a href="http://napatracs.com/" target="_blank" rel="noopener"> http://napatracs.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
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<p>&#8211; Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p>&#8211; The Automotive Repair Podcast Network: <a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener">https://automotiverepairpodcastnetwork.com/</a></p>
<p>&#8211; <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p>&#8211; <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p>&#8211; <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p>&#8211; <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p>&#8211; <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p>&#8211; <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm</a></p>
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<img loading="lazy" decoding="async" class=" wp-image-44072 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/01/NAPA-TRACS-Call-To-Action-Graphic.png" alt="" width="726" height="121" /><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
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<p><a href="https://automotiverepairpodcastnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-44950 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2025/10/2025-ARN-Banner-48x36-1.png" alt="" width="624" height="468" /></a></p>
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			</item>
		<item>
		<title>Unstoppable Framework for Auto Shop Owners Part 3: Optimize Processes and Empower Your Team [RR 1012]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1012/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 03 Dec 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/rr-1012/</guid>

					<description><![CDATA[Focusing on the third part of a five-part 'Unstoppable Framework for Auto Shop Owners' series, Maryann Croce discusses strategies for optimizing processes and empowering teams. Mary Ann shares insights from her coaching experiences, including a case study of a client named Steve, who overcame burnout by streamlining operations and delegating tasks. The episode emphasizes the importance of continuous improvement, setting boundaries, and fostering a supportive team environment for business success.
remarkableresults.biz/e1012]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/761e24b3-5a58-48f4-890d-fac5c032220d"></iframe></div><p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Focusing on the third part of a five-part &#8216;Unstoppable Framework for Auto Shop Owners&#8217; series, Maryann Croce discusses strategies for optimizing processes and empowering teams. Mary Ann shares insights from her coaching experiences, including a case study of a client named Steve, who overcame burnout by streamlining operations and delegating tasks. The episode emphasizes the importance of continuous improvement, setting boundaries, and fostering a supportive team environment for business success.</p>
<p>Maryann Croce, <a href="http://smallbizvantage.com/" target="_blank" rel="noopener">Small Biz Vantage</a>. Maryann’s previous episodes <a href="https://remarkableresults.biz/?s=maryann+croce" target="_blank" rel="noopener">HERE</a>.</p>
<p><strong>Show Notes</strong></p>
<ul>
<li><a href="https://youtu.be/OpesHfvCL5w" target="_blank" rel="noopener"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Here&#8217;s the link to the fillable download: <a href="https://bit.ly/409jaZV">https://bit.ly/409jaZV</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e997/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 1: Core Values and Vision [RR 997]: https://remarkableresults.biz/remarkable-results-radio-podcast/e997/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/" target="_blank" rel="noopener">Unstoppable Framework for Auto Shop Owners Part 2: Mastering Your Finances [RRR 1004]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1004/</a></strong></li>
<li><strong>Unstoppable Framework Overview (00:01:12)</strong></li>
<li><strong>The Goal of the Framework (00:02:13)</strong></li>
<li><strong>Steve&#8217;s Story: The Doing It All Trap (00:04:37)</strong></li>
<li><strong>Creating Standard Operating Procedures (00:05:46)</strong></li>
<li><strong>Impact of Delegation on Business and Life (00:08:30)</strong></li>
<li><strong>Importance of Accountability (00:10:46)</strong></li>
<li><strong>Steps for Creating SOPs (00:12:51)</strong></li>
<li><strong>Encouraging Team Autonomy (00:16:13)</strong></li>
<li><strong>Structured Onboarding and Continuous Learning (00:18:27)</strong></li>
<li><strong>Feedback Loops and Open Communication (00:19:39)</strong></li>
<li><strong>The Business Control Dilemma (00:20:38)</strong></li>
<li><strong>Small Wins Matter (00:20:51)</strong></li>
<li><strong>Breaking the Micromanagement Cycle (00:21:53)</strong></li>
<li><strong>Setting Boundaries for Well-being (00:23:44)</strong></li>
<li><strong>The Importance of Personal Time (00:24:42)</strong></li>
<li><strong>Final Thoughts on Business Growth (00:25:42)</strong></li>
<li><strong>Continuous Improvement Mindset (00:26:52)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
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<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://member.napaautocare.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignnone" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="726" height="121" /></a></p>
<p><a href="https://brakesforbreasts.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></a></p>
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<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class=" wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="686" height="457" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 686px) 100vw, 686px" /></a></p>
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]]></content:encoded>
					
		
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		<title>Embrace Peer Reviews: Upgrade Your Business [RR 979]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e979/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 15 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/embrace-peer-reviews-upgrade-your-business-rr-979/</guid>

					<description><![CDATA[Tom Sciortino discusses his recent peer review experience with the Institute's Gears Performance Group. Tom shares how the review prompted significant improvements in his business, emphasizing the importance of accountability, team involvement, and a clean, organized work environment. The episode underscores the value of continuous improvement, personal growth, and the benefits of being part of a coaching organization. 
remarkableresults.biz/e979]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/be6b0cbf-19af-424d-a21e-17ad1da99d1d"></iframe></div><p><strong>Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network </strong></p>
<p>Tom Sciortino discusses his recent peer review experience with the Institute&#8217;s Gears Performance Group. Tom shares how the review prompted significant improvements in his business, emphasizing the importance of accountability, team involvement, and a clean, organized work environment. The episode underscores the value of continuous improvement, personal growth, and the benefits of being part of a coaching organization.</p>
<p>Tom Sciortino, <a href="https://totalautomotivewny.com/" target="_blank" rel="noopener">Total Automotive</a>, Buffalo, NY. Tom’s previous episodes <a href="https://remarkableresults.biz/?s=%22sciortino%22" target="_blank" rel="noopener">HERE.</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/OM6bPrERizw" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Tom&#8217;s Recent Peer Review (00:02:57)</strong></li>
<li><strong>Preparation for Peer Review (00:03:46)</strong></li>
<li><strong>Impact of Coaching (00:04:01)</strong></li>
<li><strong>Team Involvement in Peer Review (00:06:04)</strong></li>
<li><strong>Deep Dive into Business Improvements (00:07:08)</strong></li>
<li><strong>Value of Team Preparation (00:07:32)</strong></li>
<li><strong>Lessons for Other Shop Owners (00:08:32)</strong></li>
<li><strong>Importance of Cleanliness (00:09:24)</strong></li>
<li><strong>Engaging Staff in Improvement (00:10:18)</strong></li>
<li><strong>Accountability in Peer Reviews (00:11:26)</strong></li>
<li><strong>Mentorship and Growth (00:12:38)</strong></li>
<li><strong>Overcoming Ego in Business (00:16:36)</strong></li>
<li><strong>Peer Review Insights (00:17:58)</strong></li>
<li><strong>Phone Call Evaluation (00:18:16)</strong></li>
<li><strong>Training Opportunities Identified (00:19:02)</strong></li>
<li><strong>Post-Call Team Meeting (00:19:48)</strong></li>
<li><strong>Ongoing Front-End Training (00:20:09)</strong></li>
<li><strong>Back Shop Leadership (00:20:37)</strong></li>
<li><strong>Team Culture and Family Atmosphere (00:21:34)</strong></li>
<li><strong>Personal Connections in the Workplace (00:22:25)</strong></li>
<li><strong>Improvements in Facility (00:23:16)</strong></li>
<li><strong>Motivating Others Through Sharing (00:24:05)</strong></li>
<li><strong>Value of Self-Assessment (00:24:20)</strong></li>
<li><strong>Surrounding Yourself with Excellence (00:25:55)</strong></li>
</ul>
<p><strong>Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network</strong></p>
<p>Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX &#8211; Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR</p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/</p>
<p>Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com</p>
<p><strong>Connect with the Podcast:</strong></p>
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<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><img loading="lazy" decoding="async" class="size-full wp-image-43574 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/11/AAPEX-Call-To-Action-Graphic-v3.jpg" alt="" width="600" height="100" /></p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://www.automotivemanagementnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42550 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="689" height="459" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 689px) 100vw, 689px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/a7036c97-cafe-4a3c-88ab-2f0b218dc855/RR-979-tom-sciortino-peer-review-V2.mp3" length="37486750" type="audio/mpeg" />

			</item>
		<item>
		<title>Strategies for Streamlining Workflow [THA 406]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a406/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 08 Nov 2024 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a406/</guid>

					<description><![CDATA[This episode is packed with actionable insights and practical ideas, covering everything from managing parts efficiently, utilizing loaner cars, and optimizing communication to navigating the challenges of varied customer generations and improving the customer service experience. 
remarkableresults.biz/a406]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/8ac2b196-64aa-4fac-8690-18f77d8e0a1b"></iframe></div><p><strong>Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today&#8217;s Class</strong></p>
<div class="group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn">
<div class="flex-col gap-1 md:gap-3">
<div class="flex max-w-full flex-col flex-grow">
<div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words [.text-message+&amp;]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="b7aec761-1169-4440-a389-570d6cb0e010" data-message-model-slug="gpt-4o">
<div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]">
<p>This episode is packed with actionable insights and practical ideas, covering everything from managing parts efficiently, utilizing loaner cars, and optimizing communication to navigating the challenges of varied customer generations and improving the customer service experience.</p>
</div>
</div>
</div>
</div>
</div>
<p>George Reynolds, <a href="https://www.stressfree.com/" target="_blank" rel="noopener">Stress Free Auto Care</a></p>
<p>Jimmy Bearden, <a href="https://www.cbac.com/happy-valley/?utm_source=GMB&amp;utm_medium=organic&amp;utm_campaign=happy-valley" target="_blank" rel="noopener">Christian Brothers Automotive &#8211; Happy Valley</a>, Glendale, AZ</p>
<p>Gerald Martin, <a href="https://www.martinsautoservice.com/" target="_blank" rel="noopener">Martin&#8217;s Auto Service</a>, Anna, Illinois.</p>
<p>Bill DeBoer, <a href="https://www.deboersauto.com/" target="_blank" rel="noopener">DeBoer’s Auto Sales &amp; Service</a>. Listen to Bill’s podcast episodes <a href="https://remarkableresults.biz/?s=Deboer" target="_blank" rel="noopener noreferrer">HERE</a>.</p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/xLxdofjX3sE" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong>Importance of Workflow (00:03:51)</strong></li>
<li><strong>Role of Service Advisors (00:05:16)</strong></li>
<li><strong>Challenges in Customer Communication (00:08:13)</strong></li>
<li><strong>Intake Forms and Information Gathering (00:10:02)</strong></li>
<li><strong>Timers for Customer Updates (00:11:15)</strong></li>
<li><strong>Maximizing Workflow Efficiency (00:12:10)</strong></li>
<li><strong>Customer Relationships and Wait Times (00:14:06)</strong></li>
<li><strong>Customer Confidence and Workflow Success (00:16:41)</strong></li>
<li><strong>Loaner Cars and Their Impact (00:17:09)</strong></li>
<li><strong>Incentives for Timely Returns (00:19:06)</strong></li>
<li><strong>Communication and Workflow Efficiency (00:22:57)</strong></li>
<li><strong>Customer Communication Strategies (00:26:21)</strong></li>
<li><strong>Managing Customer Expectations (00:28:53)</strong></li>
<li><strong>Internal Messaging Systems (00:30:15)</strong></li>
<li><strong>Documentation and Tracking (00:32:13)</strong></li>
<li><strong>Communication Styles Across Generations (00:34:13)</strong></li>
<li><strong>Workflow Challenges (00:37:37)</strong></li>
<li><strong>Parts Management Efficiency (00:38:25)</strong></li>
<li><strong>Streamlining Part Flow (00:39:33)</strong></li>
<li><strong>Key Management Efficiency (00:42:00)</strong></li>
<li><strong>Quality Control in Service (00:44:31)</strong></li>
<li><strong>Team Culture and Client Experience (00:46:59)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Auto-Fix Auto Shop Coaching</strong></p>
<p>Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at <a href="https://autoshopcoaching.com/" target="_blank" rel="noopener">https://autoshopcoaching.com/</a></p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at <a href="https://www.todaysclass.com/" target="_blank" rel="noopener">https://www.todaysclass.com/</a></p>
<p>Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
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<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix &#8211; Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O&#8217;Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://autoshopcoaching.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42568 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/84e57c3b-db87-476f-a204-fd8280577f5f/THA-406-work-flow.mp3" length="70863545" type="audio/mpeg" />

			</item>
		<item>
		<title>From Military Discipline to Automotive Leadership [RR 1005]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e1005/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 08 Nov 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e1005/</guid>

					<description><![CDATA[Recorded at the 2024 ASTA Expo, Carm Capriotto introduces Ryan Ragan, the newly appointed executive director of the Automotive Service and Tire Alliance (ASTA). The discussion dives into Ryan's diverse background in non-profits, biomedical fields, healthcare, and international trade associations. Ryan shares his observations on the automotive industry's challenges, particularly technician turnover, and outlines his plans to enhance training programs and engage younger generations. Emphasizing the importance of face-to-face interactions and community outreach, Ryan aims to foster a strong, supportive network within the ASTA organization.
remarkableresults.biz/e1005]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/2ca68b67-5ba3-49f9-88ad-ad227771bc0e"></iframe></div><p><strong>Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network </strong></p>
<p>Recorded at the 2024 ASTA Expo, Carm Capriotto introduces Ryan Ragan, the newly appointed executive director of the Automotive Service and Tire Alliance (ASTA). The discussion dives into Ryan&#8217;s diverse background in non-profits, biomedical fields, healthcare, and international trade associations. Ryan shares his observations on the automotive industry&#8217;s challenges, particularly technician turnover, and outlines his plans to enhance training programs and engage younger generations. Emphasizing the importance of face-to-face interactions and community outreach, Ryan aims to foster a strong, supportive network within the ASTA organization.</p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/-anqZa3zc-8" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><a href="https://astaexpo.com/" target="_blank" rel="noopener"><strong>ASTA EXPO: https://astaexpo.com/</strong></a></li>
<li><strong>Importance of Face-to-Face Interactions (00:02:01)</strong></li>
<li><strong>Ryan&#8217;s Background (00:03:30)</strong></li>
<li><strong>Challenges in the Automotive Industry (00:05:09)</strong></li>
<li><strong>Youth Engagement Initiatives (00:06:54)</strong></li>
<li><strong>Perceptions of Vocational Training (00:08:36)</strong></li>
<li><strong>Industry Outreach (00:09:26)</strong></li>
<li><strong>Millennials and Career Paths (00:12:46)</strong></li>
<li><strong>Future Plans for the Association (00:14:24)</strong></li>
<li><strong>Transparency in the Automotive Industry (00:15:09)</strong></li>
<li><strong>Military Background Impact (00:17:23)</strong></li>
<li><strong>Observations from ASTA Expo (00:18:07)</strong></li>
<li><strong>Member Engagement and Feedback (00:19:42)</strong></li>
</ul>
<p><strong>Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network</strong></p>
<p>Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX &#8211; Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR</p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/</p>
<p>Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com</p>
<p><strong>Connect with the Podcast:</strong></p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></p>
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<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">The Aftermarket Radio Network</a>: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com/</a></p>
<p><a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">Remarkable Results Radio Podcast</a> with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. <a href="https://remarkableresults.biz/" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/</a></p>
<p><a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">Diagnosing the Aftermarket A to Z</a> with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. <a href="https://mattfanslow.captivate.fm/" target="_blank" rel="noopener noreferrer">https://mattfanslow.captivate.fm/</a></p>
<p><a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">Business by the Numbers</a> with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. <a href="https://huntdemarest.captivate.fm/" target="_blank" rel="noopener noreferrer">https://huntdemarest.captivate.fm/</a></p>
<p><a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">The Auto Repair Marketing Podcast</a> with Kim and Brian Walker: Marketing Experts Brian &amp; Kim Walker Work with Shop Owners to Take it to the Next Level. <a href="https://autorepairmarketing.captivate.fm/" target="_blank" rel="noopener noreferrer">https://autorepairmarketing.captivate.fm/</a></p>
<p><a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">The Weekly Blitz</a> with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. <a href="https://chriscotton.captivate.fm/" target="_blank" rel="noopener noreferrer">https://chriscotton.captivate.fm/</a></p>
<p><a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">Speak Up! Effective Communication</a> with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. <a href="https://craigoneill.captivate.fm/" target="_blank" rel="noopener noreferrer">https://craigoneill.captivate.fm/</a></p>
<p><a href="https://www.aapexshow.com/attendee/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-41758" src="https://remarkableresults.biz/wp-content/uploads/2023/11/AAPEX-Call-To-Action-Graphic-v3.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/11/AAPEX-Call-To-Action-Graphic-v3.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/11/AAPEX-Call-To-Action-Graphic-v3-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://www.automotivemanagementnetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42550 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/AMN-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://www.brakesforbreasts.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-42604 size-full" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="689" height="459" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 689px) 100vw, 689px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/194ae496-b544-4f8e-9e67-6aac9d5abd35/RR-1005-Ryan-Regan-ASTA.mp3" length="31046770" type="audio/mpeg" />

			</item>
		<item>
		<title>Shop Owners to the Rescue: Friends First, Competitors Second [THA 402]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a402/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Fri, 11 Oct 2024 19:00:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a402/</guid>

					<description><![CDATA[Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the value of having a contingency plan and the impact of personal and professional transformations over the years.
remarkableresults.biz/a402]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/cf501316-c070-4fea-be4e-9adb5a1d57de"></iframe></div><p>Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, join the discussion about the unparalleled camaraderie, local business support network, lifestyle changes, and management strategies shared among automotive business peers. These automotive industry leaders showcase the value of having a contingency plan and the impact of personal and professional transformations over the years.</p>
<p>Mark Bergasse, <a href="https://www.marksautoservice.ca/" target="_blank" rel="noopener">Mark&#8217;s Auto Service</a>, Ontario</p>
<p>Glen Colling, <a href="https://www.eastsideautoservice.ca/" target="_blank" rel="noopener">Eastside Auto Service</a>, Ontario</p>
<p>Carlo Sabucco, <a href="https://www.mechanicmississauga.com/" target="_blank" rel="noopener">Sil’s Complete Auto Care Centre</a>, Ontario, Carlo’s previous episodes <a href="https://remarkableresults.biz/?s=carlo+sabucco" target="_blank" rel="noopener">HERE</a>.</p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/cIFzWUf0bII" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://www.aaro.ca/" target="_blank" rel="noopener">Automotive Aftermarket Retailers of Ontario (AARO): https://www.aaro.ca/</a></strong></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e341/" target="_blank" rel="noopener">RR 341: Friends First-Competitors Second</a>: <a href="https://remarkableresults.biz/remarkable-results-radio-podcast/e341/" target="_blank" rel="noopener">https://remarkableresults.biz/remarkable-results-radio-podcast/e341/</a></strong></li>
<li><strong>Mark&#8217;s Heart Attack Incident (00:02:29)</strong></li>
<li><strong>The Impact of Local Networks (00:05:38)</strong></li>
<li><strong>Competitive Yet Collaborative (00:06:49)</strong></li>
<li><strong>Shared Customers and Support (00:09:10)</strong></li>
<li><strong>Leadership and Team Dynamics (00:10:00)</strong></li>
<li><strong>Changes After the Heart Attack (00:11:30)</strong></li>
<li><strong>Mark&#8217;s Recovery and Moving (00:16:49)</strong></li>
<li><strong>Implementing Systems (00:19:07)</strong></li>
<li><strong>Continuity Planning (00:20:10)</strong></li>
<li><strong>Personal and Corporate Wills (00:21:02)</strong></li>
<li><strong>Importance of Coaching (00:21:47)</strong></li>
<li><strong>Marketing Passion (00:24:41)</strong></li>
<li><strong>Team Acknowledgment Practices (00:26:11)</strong></li>
<li><strong>Balancing Strengths and Weaknesses (00:29:59)</strong></li>
<li><strong>Long-term Business Goals (00:30:50)</strong></li>
<li><strong>The Family Business Legacy (00:31:53)</strong></li>
<li><strong>Future Ownership Plans (00:32:19)</strong></li>
<li><strong>Unique Relationships Among Shop Owners (00:32:43)</strong></li>
<li><strong>Depth of Trust in Business (00:33:13)</strong></li>
<li><strong>Importance of Personal Connections (00:34:41)</strong></li>
<li><strong>Trust as a Foundation (00:35:54)</strong></li>
<li><strong>Lifestyle Changes After Health Scare (00:36:59)</strong></li>
<li><strong>Navigating Dietary Restrictions (00:37:38)</strong></li>
<li><strong>Cooking Tips and Culinary Adventures (00:39:06)</strong></li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/</p>
<p><strong>Thanks to our Partner, Auto-Fix Auto Shop Coaching</strong></p>
<p>Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/</p>
<p><strong>Thanks to our Partner, Today&#8217;s Class</strong></p>
<p>Optimize training with Today&#8217;s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today&#8217;s Class on the web at https://www.todaysclass.com/Connect with the Podcast:</p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
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<p>-Join Our Virtual Toastmasters Club: <a href="https://remarkableresults.biz/toastmasters" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/toastmasters</a></p>
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<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://autoshopcoaching.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42568 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://www.todaysclass.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42692 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/05/Todays-Class-Call-To-Action-Graphic-Website-Overlay-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><br />
</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-42986 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png" alt="" width="666" height="444" srcset="https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-300x200.png 300w, https://remarkableresults.biz/wp-content/uploads/2024/07/ARN-1200x800-1-768x512.png 768w" sizes="(max-width: 666px) 100vw, 666px" /></a></p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
]]></content:encoded>
					
		
		<enclosure url="https://podcasts.captivate.fm/media/68e52ecf-fe34-4a72-a65c-767b90b68d0c/THA-402-AARO-glen-carlo-mark.mp3" length="59010027" type="audio/mpeg" />

			</item>
		<item>
		<title>So You Think You Want To Open Your Second Location? [THA 377]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a377/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Thu, 25 Apr 2024 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a376/</guid>

					<description><![CDATA[Industry shop owners discuss the challenges and strategies of opening and managing a second location. They explore the motivations behind opening additional shops, touching on wealth building, seeking new challenges, and planning for retirement. Carl Hutchinson emphasizes the importance of providing a growth path and career opportunities to attract and train the next generation of industry professionals. The conversation highlights the complexities of scaling a business and the need for strong leadership, financial planning, and a commitment to developing talent within the industry.
remarkableresults.biz/a377]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/a4afa95b-1126-4c28-bfeb-3135037909e9"></iframe></div><p><strong>Thanks to our Partner, NAPA TRACS and AutoFix Auto Shop Coaching</strong></p>
<p>Industry shop owners discuss the challenges and strategies of opening and managing a second location. They explore the motivations behind opening additional shops, touching on wealth building, seeking new challenges, and planning for retirement. Carl Hutchinson emphasizes the importance of providing a growth path and career opportunities to attract and train the next generation of industry professionals. The conversation highlights the complexities of scaling a business and the need for strong leadership, financial planning, and a commitment to developing talent within the industry.</p>
<p>Carl Hutchinson, <a href="https://completeautomotive417.com/" target="_blank" rel="noopener">Complete Automotive</a>, 2 locations, Springfield, MO. Listen to Carl’s previous episodes <a href="https://remarkableresults.biz/?s=%22carl+hutchinson%22">HERE</a></p>
<p>Kim Auernheimer, <a href="https://mycsauto.com/" target="_blank" rel="noopener">CS Automotive</a>, 2 locations, TN. Listen to Kim’s Episodes <a href="https://remarkableresults.biz/?s=kim+auernheimer" target="_blank" rel="noopener">HERE</a>.</p>
<p>Jim Fleischman, <a href="https://www.facebook.com/automotivealley/" target="_blank" rel="noopener">Automotive Alley</a>, 2 locations, Arcade and Marilla, NY. Listen to Jim’s previous episodes <a href="https://remarkableresults.biz/?s=Jim+Fleischman" target="_blank" rel="noopener">HERE</a>.</p>
<ul>
<li><a href="https://www.youtube.com/watch?v=1D3DCiw2ylc" target="_blank" rel="noopener noreferrer"><strong>Watch Full Video Episode</strong></a></li>
<li><strong><a href="https://remarkableresults.biz/remarkable-results-radio-podcast/cc097/" target="_blank" rel="noopener">Behind the Scenes: New Shop Retrofit/Remodel with Carl Hutchinson [CC 097]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc097/</a></strong></li>
<li><strong>Store two considerations (00:01:01)</strong> Discussion on the importance and reasons for opening a second store, including financing and marketing efforts.</li>
<li><strong>Finding the second location (00:02:52)</strong> Panelists share their experiences in finding and choosing the location for their second store.</li>
<li><strong>Preparation and challenges (00:09:33)</strong> Challenges and preparations for operating a second location, including policies, procedures, and staffing.</li>
<li><strong>Systemizing and structuring (00:12:29)</strong> The importance of systemizing and structuring operations for a second location, as well as the challenges and preparations involved.</li>
<li><strong>Transition and training (00:15:14)</strong> Discussion on transitioning and training staff for a new location, including the use of a shop management system.</li>
<li><strong>Reflection and passion (00:17:32)</strong> Reflecting on the passion and effort required to start and grow a business, including the challenges of expanding to multiple locations.</li>
<li><strong>Store Number Two Challenges (00:17:56)</strong> Challenges of opening a second store, losing customers, ordering parts, and managing separate entities.</li>
<li><strong>Inventory and Supplies (00:20:14)</strong> Challenges in stocking inventory and supplies for a new store, unexpected expenses, and the importance of thorough planning.</li>
<li><strong>Financing and Cash Flow (00:24:43)</strong> Discussion on financing options, including seller financing, bank loans, and personal investment, and the impact of COVID-19.</li>
<li><strong>People Problems and Leadership (00:29:17)</strong> Dealing with turnover, hiring challenges, and the importance of finding the right people for leadership roles.</li>
<li><strong>Grooming and Growing Store Two (00:32:45)</strong> Balancing time and effort between store two and store one, empowering vice presidents, and the changing role of the company president.</li>
<li><strong>Building an MSO (00:34:48)</strong> Discussion on the motivations for building a multi-shop operation, including retirement planning, challenges, and personal growth.</li>
<li><strong>Creating Career Paths (00:41:26)</strong> The importance of creating a career path for the younger generation, fast-tracking growth, and training and educating employees.</li>
<li><strong>Valuing and Acquiring Businesses (00:47:31)</strong> Challenges in valuing and acquiring businesses, including the impact of market competition and the importance of assessing profitability.</li>
<li><strong>Equipment and Location Considerations (00:49:29)</strong> Discussion on starting from scratch, acquiring equipment, and the significance of location and infrastructure.</li>
</ul>
<p><strong>Thanks to our Partner, NAPA TRACS</strong></p>
<p>NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at <a href="http://napatracs.com/" target="_blank" rel="noopener noreferrer">http://napatracs.com/</a></p>
<p><strong>Thanks to our Partner, Auto-Fix Auto Shop Coaching</strong></p>
<p>Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at <a href="https://autoshopcoaching.com/" target="_blank" rel="noopener">https://autoshopcoaching.com/</a></p>
<p><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: <a href="https://www.facebook.com/RemarkableResultsRadioPodcast/" target="_blank" rel="noopener noreferrer">https://www.facebook.com/RemarkableResultsRadioPodcast/</a></p>
<p>-Join Our Private Facebook Community: <a href="https://www.facebook.com/groups/1734687266778976" target="_blank" rel="noopener noreferrer">https://www.facebook.com/groups/1734687266778976</a></p>
<p>-Subscribe on YouTube: <a href="https://www.youtube.com/carmcapriotto" target="_blank" rel="noopener noreferrer">https://www.youtube.com/carmcapriotto</a></p>
<p>-Follow on LinkedIn: <a href="https://www.linkedin.com/in/carmcapriotto/" target="_blank" rel="noopener noreferrer">https://www.linkedin.com/in/carmcapriotto/</a></p>
<p>-Follow on Instagram: <a href="https://www.instagram.com/remarkableresultsradiopodcast/" target="_blank" rel="noopener noreferrer">https://www.instagram.com/remarkableresultsradiopodcast/</a></p>
<p>-Follow on Twitter: <a href="https://twitter.com/RResultsBiz" target="_blank" rel="noopener noreferrer">https://twitter.com/RResultsBiz</a></p>
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<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener noreferrer">https://www.buymeacoffee.com/carm</a></p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener noreferrer">https://aftermarketradionetwork.com</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener noreferrer">https://remarkableresults.biz/collections</a></p>
<p><a href="https://napatracs.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39887 size-full" src="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/01/NAPA-TRACS-Call-To-Action-Graphic-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://autoshopcoaching.com/" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42568 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Chris-Cotton-Call-To-Action-Graphic-Website-Overlay-1-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="size-full wp-image-42604 alignleft" src="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic.png 600w, https://remarkableresults.biz/wp-content/uploads/2024/04/Brakes-for-Breasts-Call-To-Action-Graphic-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /><img loading="lazy" decoding="async" class="wp-image-38925 size-full alignleft" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" alt="" width="1200" height="350" srcset="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-300x88.png 300w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-768x224.png 768w" sizes="(max-width: 1200px) 100vw, 1200px" /></a></p>
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		<title>Exploring the Depths of Self-Reflection: The Power of Personal SWOT Anaylsis [RR 907]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e907/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 05 Dec 2023 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e907/</guid>

					<description><![CDATA["Do you have the strength to be honest with yourself?"

Michael Smith discusses the importance of personal and company-wide SWOT analysis. He explores the need for continuous learning, development and the role of collaborative feedback in identifying blind spots. He emphasizes the importance of going beyond the initial analysis to consider future goals and potential obstacles. 
remarkableresults.biz/e907]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/7dba8fd4-a81e-4739-8ee2-5a3550333573"></iframe></div><p>&#8220;Do you have the strength to be honest with yourself?&#8221;</p>
<p>Michael Smith discusses the importance of personal and company-wide SWOT analysis. He explores the need for continuous learning, development and the role of collaborative feedback in identifying blind spots. He emphasizes the importance of going beyond the initial analysis to consider future goals and potential obstacles.</p>
<p>Michael Smith, <a href="https://www.herzbergsmith.com/" target="_blank" rel="noopener">Herzberg Smith and Co</a>, Michael Smith’s previous episodes <a href="https://remarkableresults.biz/?s=%22michael+smith%22" target="_blank" rel="noopener">HERE</a></p>
<p>Show Notes</p>
<ul>
<li><a href="https://youtu.be/7fKZdoJ-36k" target="_blank" rel="noopener"><strong>Watch Full Video</strong></a></li>
<li>The concept of doing a personal SWOT analysis (00:01:57) Exploration of the idea of doing a personal SWOT analysis and the importance of getting feedback from others.</li>
<li>Starting a personal SWOT analysis with a company SWOT analysis (00:06:23) Suggestion to start the personal SWOT analysis by first conducting a company SWOT analysis and using the insights to inform the individual analysis.</li>
<li>The SWOT Analysis and Leadership (00:08:03) Discussion on the importance of doing a SWOT analysis for businesses and the role of leaders in driving the future of the organization.</li>
<li>The Importance of Self-Development for Leaders (00:09:31) Exploration of the need for leaders to participate in their own self-development and identify their strengths, weaknesses, opportunities, and threats.</li>
<li>The Path to Mastery for Individuals and Organizations (00:14:54) Emphasis on the ongoing and evolving nature of the path to mastery for individuals and organizations, and the importance of continuous improvement.</li>
<li>The importance of individualized learning and development (00:15:03) Discusses the concept of individualized learning and development programs, focusing on strengths and weaknesses.</li>
<li>The need for continuous learning and development (00:16:25) Emphasizes the importance of continuous learning and development, including attending conferences and reading books.</li>
<li>The importance of accountability and institutionalizing development (00:18:10) Highlights the need for leadership to walk the talk, institutionalize development, and hold people accountable for continuous learning and improvement.</li>
<li>The SWOT Afternoon (00:22:08) Discussing the concept of doing a personal SWOT analysis with the team and the benefits of fostering a collaborative culture.</li>
<li>Facilitating the Conversation (00:23:14) Exploring the art of facilitating a conversation and the importance of listening and not interrupting during discussions.</li>
<li>360 Reviews and Mentoring (00:25:11) Explaining the use of 360 reviews and the importance of selecting trusted individuals for feedback, as well as the benefits of mentoring relationships within the organization.</li>
<li>Inviting Industry Guests (00:29:56) Carm and Michael express their interest in inviting industry professionals to share their experiences and discuss the effectiveness of implementing the discussed strategies.</li>
</ul>
<p><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p>Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care" target="_blank" rel="noopener">https://www.napaonline.com/en/auto-care</a></p>
<p>Connect with the Podcast:</p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p>-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="noopener">https://remarkableresults.biz/insider</a></p>
<p>-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="noopener">https://remarkableresults.biz/books</a></p>
<p>-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="noopener">https://remarkableresults.biz/classroom</a></p>
<p>-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="noopener">https://www.buymeacoffee.com/carm</a></p>
<p>-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="noopener">https://aftermarketradionetwork.com</a></p>
<p>-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="noopener">https://remarkableresults.biz/collections</a></p>
<p><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" width="726" height="121" /></p>
<p>&nbsp;</p>
<p><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" width="1200" height="350" /></a></p>
<p>&nbsp;</p>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" width="643" height="212" /></a></p>
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		<title>Up Close and Personal with Brett Beachler [AW 184]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/aw184/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 18 Nov 2023 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/aw183/</guid>

					<description><![CDATA[Brett Beachler shares the history of his business, the impact of closing on Saturdays, and the importance of creating a positive work environment. He also discusses the significance of customer trust and his future goals for his business. 
remarkableresults.biz/aw184]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/8bdc1519-cd8f-4800-ad79-74c2e42e786e"></iframe></div><div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<p>Brett Beachler shares the history of his business, the impact of closing on Saturdays, and the importance of creating a positive work environment. He also discusses the significance of customer trust and his future goals for his business.</p>
<p>Brett Beachler, <a href="https://www.beachlers.com/" target="_blank" rel="noopener">Beachler’s Vehicle Care &amp; Repair</a>, Peoria, IL. Listen to Brett’s previous episodes <a href="https://remarkableresults.biz/?s=%22brett+beachler%22" target="_blank" rel="noopener">HERE</a></p>
</div>
</div>
</div>
<div class="text-lg pt-4 text-left prose-lg">
<p style="line-height: 16.5pt">Show Notes:</p>
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<ul>
<li><a href="https://www.youtube.com/watch?v=CdbWadKi8WA" target="_blank" rel="noopener"><strong>Watch Full Video</strong></a></li>
<li>Closing Saturdays and its Impact (00:03:20) Brett discusses the significant impact of closing Saturdays on their business operations and the positive response from their customer database.</li>
<li>Increased Revenue and Team Morale (00:04:37) Brett shares how their decision to close Saturdays resulted in a 20% increase in revenue and improved team morale.</li>
<li>Distinguishing Factors of the Business (00:07:19) Brett explains the factors that make their business different, including providing honest advice, focusing on cost per mile, and attracting a more educated demographic of customers.</li>
<li>The Light Atmosphere and Customer Experience (00:08:21) Discussion about the importance of creating a positive atmosphere and delivering exceptional customer experience.</li>
<li>Forward Thinking and Setting Dental Style Appointments (00:10:24) Conversation about the benefits of proactive maintenance and the importance of scheduling appointments in advance.</li>
<li>The importance of people skills (00:15:31) Discussion on the significance of understanding and managing the different personalities and needs of employees for successful business operations.</li>
<li>Benefits of being part of a 20 group (00:17:07) Exploring the advantages of joining a 20 group for business owners, including the opportunity to learn from others and receive support.</li>
<li>Updating Processes and SOPs (00:22:34) Discussion about the importance of managing processes and standard operating procedures (SOPs) properly, transitioning from paper to digital form, and using Microsoft server for storing SOPs.</li>
<li>Refining Digital Vehicle Inspection (00:23:25) Focus on improving the efficiency and effectiveness of the digital vehicle inspection process and making it seamless for both customers and technicians.</li>
<li>Equipment Upgrades and Expansion (00:23:59)</li>
<li>The impact of daily training (00:29:45) Discussion on the importance of daily training for personal and professional growth, comparing it to sporadic training every few months.</li>
<li>Views on smartphones and idle time (00:32:46) Discussion on the negative impact of excessive smartphone use and the importance of utilizing time effectively.</li>
</ul>
</div>
</div>
</div>
</div>
<p style="line-height: 16.5pt"><strong>Thanks to our Partner, Dorman Products.</strong></p>
<p style="line-height: 16.5pt">Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at<a href="http://www.dormanproducts.com/Tour" target="_blank" rel="noopener"> www.DormanProducts.com/Tour</a></p>
<p style="line-height: 16.5pt"><strong>Connect with the Podcast:</strong></p>
<p>-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/</p>
<p>-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/</p>
<p>-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/</p>
<p>-Follow on Twitter: https://twitter.com/RResultsBiz</p>
<p style="line-height: 16.5pt">-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p style="line-height: 16.5pt">-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p style="line-height: 16.5pt">-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p style="line-height: 16.5pt">-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p style="line-height: 16.5pt">-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="nofollow noopener">https://aftermarketradionetwork.com</a></p>
<p style="line-height: 16.5pt">-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p style="line-height: 16.5pt"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/01/Dorman-Call-To-Action-Graphic-for-Website.png" width="600" height="100" /></p>
<p style="line-height: 16.5pt"><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="aligncenter wp-image-38925 size-full" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" alt="" width="1200" height="350" srcset="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-300x88.png 300w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-768x224.png 768w" sizes="(max-width: 1200px) 100vw, 1200px" /></a></p>
<p style="line-height: 16.5pt"><a href="https://remarkableresultsradiopodcast.captivate.fm/listen"><img loading="lazy" decoding="async" class="wp-image-37237 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2.png" alt="" width="652" height="215" srcset="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2.png 1141w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2-300x99.png 300w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2-768x253.png 768w" sizes="(max-width: 652px) 100vw, 652px" /></a></p>
]]></content:encoded>
					
		
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		<title>The Google Nerds’ Guide to Streamlining Your Business [RR 887]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/e887/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Tue, 26 Sep 2023 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/e885/</guid>

					<description><![CDATA[AJ Nealey and Joe Hanson discuss the use of Google Workspace in their businesses. They explore the different applications within Google Workspace, such as Google Meet, Gmail, Google Sheets, Google Docs, Google Slides, Google Calendar, and Google Drive, and how they utilize them for communication, document storage, and collaboration. They also discuss the benefits of controlling intellectual property, and the efficiency and organization that Google Workspace provides. 
remarkableresults.biz/e887]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/c046122c-009c-460e-838e-c7ce7ca2ad30"></iframe></div><div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<p style="line-height: 16.5pt">AJ Nealey and Joe Hanson discuss the use of Google Workspace in their businesses. They explore the different applications within Google Workspace, such as Google Meet, Gmail, Google Sheets, Google Docs, Google Slides, Google Calendar, and Google Drive, and how they utilize them for communication, document storage, and collaboration. They also discuss the benefits of controlling intellectual property, and the efficiency and organization that Google Workspace provides.</p>
</div>
</div>
<p>AJ Nealey, <a href="https://www.nealeyauto.com/" target="_blank" rel="noopener">Nealey Auto Service</a>, Edgewater, MD. AJ’s previous episodes <a href="https://remarkableresults.biz/?s=AJ+Nealey" target="_blank" rel="noopener">HERE</a></p>
<p>Joe Hanson, <a href="https://www.gordies.com/" target="_blank" rel="noopener">Gordie’s Garage</a>, Roseville, MI. Listen to Joe’s previous episodes <a href="https://remarkableresults.biz/?s=%22hanson%22" target="_blank" rel="noopener">HERE</a>.</p>
<p style="line-height: 16.5pt">Show Notes</p>
<ul>
<li><strong><a href="https://youtu.be/zD9dvuZx1_U" target="_blank" rel="noopener">Watch Full Video</a></strong></li>
<li>Google Workspace Overview (00:02:00) The different applications within Google Workspace and give a high-level overview of its capabilities.</li>
<li>Using Google Workspace for Data Storage (00:04:11) Using Google Workspace for data storage, specifically for storing scanned invoices and documents.</li>
<li>Collaboration and Communication with Google Workspace (00:06:05) Google Workspace for collaboration and communication within their teams, including weekly meetings, document sharing, and multi-location file management.</li>
<li>The use of Google Workspace (00:08:28) Discussion on the different levels and costs of Google Workspace, the importance of being logged into the correct account, and the benefits of using Google Admin and email groups.</li>
<li>Creating users and email groups (00:09:24) Explanation of how to create users and email addresses in Google Admin, the use of email groups for appointment requests, and the ability to add people outside of the organization to certain groups.</li>
<li>Protecting intellectual property and controlling access (00:11:19) Overview of using Google Vault to control downloads and reset passwords, the importance of protecting intellectual property, and the ability to control access to shared drives and apps.</li>
<li>OCR and Scanning in Google Drive (00:18:34) Explanation of how OCR works in Google Drive and the importance of properly scanning documents for accurate indexing.</li>
<li>Using Google Forms for Time Off Requests (00:20:23) Explanation of how Google Forms is used to streamline the time off request process and improve organization and communication within the team.</li>
<li>Internal Chats and Spaces (00:25:04) The use of Google Workspace for internal communication and collaboration, including one-on-one and group chats, similar to Slack, and the creation of spaces for specific teams or topics.</li>
<li>Assigning Tasks and Accountability (00:27:01) Google Workspace allows for the creation of to-do lists and the assignment of tasks to specific employees, increasing accountability and streamlining workflow.</li>
<li>Collaboration and Communication (00:32:30) How Google Workspace has improved communication and collaboration within their auto service businesses.</li>
<li>Creating and Updating Standard Operating Procedures (SOPs) (00:35:41) How Google Docs in Google Workspace enables them to create and update SOPs collaboratively, with input from the experts in the field.</li>
<li>Integration with AI in Google Sheets (00:41:06) AJ mentions his experience working on a Google Sheet and how it automatically recognized the formula he was looking for, showcasing the integration of AI in Google Workspace.</li>
<li>Google Looker Studio (00:41:58) A tool for creating scoreboards and dashboards. He mentions that he is working with someone else to help him create it, and it is a feature he is looking forward to implementing in his business.</li>
</ul>
<p style="line-height: 16.5pt"><strong>Thanks to our Partner, NAPA Auto Care</strong></p>
<p style="line-height: 16.5pt">Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting <a href="https://www.napaonline.com/en/auto-care">https://www.napaonline.com/en/auto-care</a></p>
<p style="line-height: 16.5pt">Connect with the Podcast:</p>
<p style="line-height: 16.5pt">-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p style="line-height: 16.5pt">-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p style="line-height: 16.5pt">-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p style="line-height: 16.5pt">-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p style="line-height: 16.5pt">-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="nofollow noopener">https://aftermarketradionetwork.com</a></p>
<p style="line-height: 16.5pt">-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p><img loading="lazy" decoding="async" class="aligncenter wp-image-40058" src="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png" alt="" width="726" height="121" srcset="https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1.png 600w, https://remarkableresults.biz/wp-content/uploads/2023/02/NAPA-Call-to-Action-Graphic-v3-1-1-300x50.png 300w" sizes="(max-width: 726px) 100vw, 726px" /></p>
<div></div>
<div><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="aligncenter wp-image-38925 size-full" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" alt="" width="1200" height="350" srcset="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-300x88.png 300w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-768x224.png 768w" sizes="(max-width: 1200px) 100vw, 1200px" /></a></div>
<div></div>
<p><a href="https://remarkableresultsradiopodcast.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-37215 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png" alt="" width="643" height="212" srcset="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340.png 1141w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-300x99.png 300w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-768x253.png 768w" sizes="(max-width: 643px) 100vw, 643px" /></a></p>
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		<title>S.O.B: Son of Boss [THA 344]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/a344/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Thu, 07 Sep 2023 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/a343/</guid>

					<description><![CDATA[Carm Capriotto hosts a panel discussion on family businesses, specifically focusing on the challenges faced by sons of bosses (SOBs). Andrew Marcotte and Anthony Campanella share their experiences of working in their family businesses and the unique dynamics that come with it. They discuss the perception of nepotism and the importance of earning respect and value in their own right. They also discuss leadership development, work-life balance, communication, and succession planning in family businesses.
remarkableresults.biz/a344]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/6055cad4-6750-4bbd-a42a-142f0340dd0d"></iframe></div><div dir="auto">
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<p>Carm Capriotto hosts a panel discussion on family businesses, specifically focusing on the challenges faced by sons of bosses (SOBs). Andrew Marcotte and Anthony Campanella share their experiences of working in their family businesses and the unique dynamics that come with it. They discuss the perception of nepotism and the importance of earning respect and value in their own right. They also discuss leadership development, work-life balance, communication, and succession planning in family businesses.</p>
<p style="line-height: 16.5pt">Andrew Marcotte, <a href="https://www.americanprideautomotive.com/" target="_blank" rel="noopener">American Pride Automotive</a>, 5 locations, Virginia. Andrew&#8217;s previous episodes <a href="https://remarkableresults.biz/?s=%22andrew+Marcotte%22" target="_blank" rel="noopener">HERE</a></p>
<p>Anthony Campanella, <a href="https://www.campanellas.com/" target="_blank" rel="noopener">Paul Campanella&#8217;s Auto and Tire Center</a>, 5 locations, Delaware and Pennsylvania</p>
<p style="line-height: 16.5pt">Show Notes:</p>
</div>
</div>
</div>
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<ul>
<li><strong><span style="font-size: 12pt;color: #333333"><a href="https://www.youtube.com/watch?v=pSiFyXAv_x0" target="_blank" rel="noopener">Watch Video Episode</a> </span></strong></li>
<li>The challenges of being in a family business (00:01:04) Discussion on the unique dynamics and challenges of working in a family business, including the pressure to succeed and the need to earn one&#8217;s position.</li>
<li>Nepotism in family businesses (00:02:19) Exploration of the negative connotations and perceptions associated with nepotism in family businesses, and the importance of earning respect and value independently.</li>
<li>Learning to be a leader in a family business (00:06:39) Conversation about the innate qualities and acquired skills necessary to become an effective leader.</li>
<li>Positive affirmations and leadership development (00:08:16) Discussion on the effectiveness of positive affirmations in leadership development and the importance of focusing on minor wins.</li>
<li>Work-life balance in a family business (00:09:22) Exploration of how to draw the line between work and personal life in a family business and the realization of not letting work interfere with personal time.</li>
<li>High expectations in a family business (00:14:20) Being expected to handle various issues and tasks in the family business due to their upbringing and the trust built over the years.</li>
<li>The importance of communication (00:16:42) The significance of effective communication in their businesses and how it helps in avoiding misunderstandings and aligning perspectives.</li>
<li>Transitioning to a visionary role (00:18:00) Andrew talks about his plan to become the visionary for the company and the importance of having a support staff in place for a smooth transition.</li>
<li>Complementing each other&#8217;s strengths (00:20:37) Anthony and Andrew highlight how their different approaches to decision-making, one being data-driven and the other relying on gut feel, complement each other and contribute to the success of their businesses.</li>
<li>The importance of transparency and trust in growing a small business (00:24:02) Being transparent and trustworthy in order to grow a small business and change the negative perception of the automotive industry.</li>
<li>The value of networking and community involvement in the automotive field (00:24:57) Anthony shares how his father taught him the value of networking and being involved in the community to build a positive reputation in the automotive industry.</li>
<li>The impact of peer mentorship and learning from others in the industry (00:27:49) The profound effect of being part of a coaching group like Transformers, where they have been able to learn from and be inspired by other successful operators in the industry.</li>
<li style="list-style-type: none"></li>
</ul>
</div>
</div>
<p style="line-height: 16.5pt"><strong>Thanks to our Partners Shop-Ware and Delphi Technologies</strong></p>
<p style="line-height: 16.5pt">Shop-Ware: More Time. More Profit. Shop-Ware Shop Management <a href="https://getshopware.com/" target="_blank" rel="noopener">https://getshopware.com/</a></p>
<p style="line-height: 16.5pt">Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. <a href="http://DelphiAftermarket.com" target="_blank" rel="noopener">http://DelphiAftermarket.com</a></p>
<p style="line-height: 16.5pt"><strong>Connect with the Podcast</strong></p>
<p style="line-height: 16.5pt">-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p style="line-height: 16.5pt">-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p style="line-height: 16.5pt">-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p style="line-height: 16.5pt">-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p style="line-height: 16.5pt">-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="nofollow noopener">https://aftermarketradionetwork.com</a></p>
<p style="line-height: 16.5pt">-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p><a href="https://getshopware.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignnone" src="https://remarkableresults.biz/wp-content/uploads/2020/01/Shop-Ware-Call-To-Action-Graphic-v3.png" alt="" width="600" height="100" /></a></p>
<p><a href="https://www.delphiautoparts.com/usa/en-US" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="alignleft wp-image-39047 size-full" src="https://remarkableresults.biz/wp-content/uploads/2022/08/Delphi-Call-to-action.png" alt="" width="600" height="100" srcset="https://remarkableresults.biz/wp-content/uploads/2022/08/Delphi-Call-to-action.png 600w, https://remarkableresults.biz/wp-content/uploads/2022/08/Delphi-Call-to-action-300x50.png 300w" sizes="(max-width: 600px) 100vw, 600px" /></a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p style="line-height: 16.5pt"><span style="font-size: 12pt;color: #333333"><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><br />
<img loading="lazy" decoding="async" class="aligncenter wp-image-38925 size-full" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" alt="" width="1200" height="350" srcset="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-300x88.png 300w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-768x224.png 768w" sizes="(max-width: 1200px) 100vw, 1200px" /></a></span></p>
<p><a href="https://remarkableresultsradio.captivate.fm/listen" target="_blank" rel="noopener"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-1.png" width="664" height="219" /></a></p>
]]></content:encoded>
					
		
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		<item>
		<title>Acquiring and Transforming a 72 Year Old Business [AW 171]</title>
		<link>https://remarkableresults.biz/remarkable-results-radio-podcast/aw171/</link>
		
		<dc:creator><![CDATA[Carm Capriotto, AAP]]></dc:creator>
		<pubDate>Sat, 19 Aug 2023 05:15:00 +0000</pubDate>
				<guid isPermaLink="false">https://remarkableresults.biz/captivate-podcast/aw170/</guid>

					<description><![CDATA[Jon Kloosterman, the Director of Operations at West Side Service in Zeeland, discusses their recent acquisition of a business and their approach to training and retention of technicians. The acquired business had been a pillar in the community for 72 years and was ready for a change in ownership. Jon also highlights the importance of maintaining professionalism and focusing on the right KPIs in your business. 
remarkableresults.biz/aw171]]></description>
										<content:encoded><![CDATA[<div class="cfm-player-iframe" style="width: 100%; height: 200px; margin-bottom: 20px; border-radius: 6px; overflow:hidden;"><iframe style="width: 100%; height: 200px;" frameborder="no" scrolling="no" seamless allow="autoplay" src="https://player.captivate.fm/fef9dd59-be7c-496d-b03c-7fa4ea8a4e6f"></iframe></div><div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<p style="line-height: 16.5pt">Jon Kloosterman, the Director of Operations at West Side Service in Zeeland, discusses their recent acquisition of a business and their approach to training and retention of technicians. The acquired business had been a pillar in the community for 72 years and was ready for a change in ownership. Jon also highlights the importance of maintaining professionalism and focusing on the right KPIs in your business.</p>
<p style="line-height: 16.5pt">Jon Kloosterman, Director of Operations, <a href="https://www.westsideservice.net/" target="_blank" rel="noopener">WestSide Service,</a> Zeeland, MI. Jon’s previous episodes <a href="https://remarkableresults.biz/?s=%22kloosterman%22" target="_blank" rel="noopener">HERE</a></p>
</div>
</div>
</div>
<div class="text-lg pt-4 text-left prose-lg">
<p style="line-height: 16.5pt">Show Notes:</p>
<div class="px-10">
<div class="text-lg pt-4 text-left prose-lg">
<ul>
<li><strong><a href="https://www.youtube.com/watch?v=qsn-6xaQfSk&amp;t=311s" target="_blank" rel="noopener">Watch Full Video</a></strong></li>
<li>The acquisition of the business (00:03:49) Discussion about the recent acquisition of an existing business and the reasons behind it.</li>
<li>Renovations and community response (00:04:16) Talk about the renovations being done to the building and the positive response from the community.</li>
<li>Training and retention of technicians (00:05:20) Conversation about the training process for technicians, including shadowing experienced technicians and the apprentice program.</li>
<li>The importance of consistent DVI format (00:09:34) Discussion on the need for consistent digital vehicle inspection (DVI) format to ensure uniformity in the pictures taken and information provided to service advisors.</li>
<li>Labor vs Service (00:12:12) Exploration of the concept of using the term &#8220;service&#8221; instead of &#8220;labor&#8221; to shift the focus from labor rates to the overall service experience.</li>
<li>Professionalism and image (00:15:42) Emphasis on the significance of professionalism and image in the automotive repair industry, including the impact on customer perception and attracting higher-end clientele.</li>
<li>The apprenticeship program and communication between service manager and shop foreman (00:18:41) Discussion on the relationship between service manager and shop foreman, responsibilities of apprentices, and communication within the team.</li>
<li>Effective labor rate as a key performance indicator (KPI) (00:19:31) The importance of effective labor rate as a KPI and its position in the list of critical KPIs.</li>
<li>Average opportunity as the most consistently watched KPI (00:20:23) Explanation of average opportunity as a KPI</li>
</ul>
</div>
</div>
</div>
</div>
<p style="line-height: 16.5pt">Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at<a href="http://www.dormanproducts.com/Tour" target="_blank" rel="noopener"> www.DormanProducts.com/Tour</a></p>
<p style="line-height: 16.5pt"><strong>Connect with the Podcast:</strong></p>
<p style="line-height: 16.5pt">-Join our Insider List: <a href="https://remarkableresults.biz/insider" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/insider</a></p>
<p style="line-height: 16.5pt">-All books mentioned on our podcasts: <a href="https://remarkableresults.biz/books" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/books</a></p>
<p style="line-height: 16.5pt">-Our Classroom page for personal or team learning: <a href="https://remarkableresults.biz/classroom" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/classroom</a></p>
<p style="line-height: 16.5pt">-Buy Me a Coffee: <a href="https://www.buymeacoffee.com/carm" target="_blank" rel="nofollow noopener">https://www.buymeacoffee.com/carm</a></p>
<p style="line-height: 16.5pt">-The Aftermarket Radio Network: <a href="https://aftermarketradionetwork.com/" target="_blank" rel="nofollow noopener">https://aftermarketradionetwork.com</a></p>
<p style="line-height: 16.5pt">-Special episode collections: <a href="https://remarkableresults.biz/collections" target="_blank" rel="nofollow noopener">https://remarkableresults.biz/collections</a></p>
<p style="line-height: 16.5pt"><img loading="lazy" decoding="async" src="https://remarkableresults.biz/wp-content/uploads/2021/01/Dorman-Call-To-Action-Graphic-for-Website.png" width="600" height="100" /></p>
<p style="line-height: 16.5pt"><a href="https://aftermarketradionetwork.com" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="aligncenter wp-image-38925 size-full" src="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png" alt="" width="1200" height="350" srcset="https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1.png 1200w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-300x88.png 300w, https://remarkableresults.biz/wp-content/uploads/2022/07/ARN-Website-Banner-July-2022-1200x400-1-768x224.png 768w" sizes="(max-width: 1200px) 100vw, 1200px" /></a></p>
<p style="line-height: 16.5pt"><a href="https://remarkableresultsradiopodcast.captivate.fm/listen"><img loading="lazy" decoding="async" class="wp-image-37237 aligncenter" src="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2.png" alt="" width="652" height="215" srcset="https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2.png 1141w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2-300x99.png 300w, https://remarkableresults.biz/wp-content/uploads/2021/10/Screenshot_340-2-768x253.png 768w" sizes="(max-width: 652px) 100vw, 652px" /></a></p>
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