Tech Trends Archives - Remarkable Results Radio https://remarkableresults.biz/captivate-tag/tech-trends/ Auto Repair Business Success Stories Tue, 24 Mar 2026 04:15:16 +0000 en-US hourly 1 https://remarkableresults.biz/wp-content/uploads/2020/05/cropped-site_icon-32x32.jpg Tech Trends Archives - Remarkable Results Radio https://remarkableresults.biz/captivate-tag/tech-trends/ 32 32 Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084] https://remarkableresults.biz/remarkable-results-radio-podcast/e1084/ Tue, 24 Mar 2026 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1082/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

Host Carm Capriotto speaks with Jay Goninen, co-founder and president of WrenchWay, about insights from the 2026 Voice of the Technician Survey and what it reveals about the state of the automotive workforce.

Jay encourages shop owners to download the free report to uncover blind spots and start meaningful conversations with their teams. The data show that technicians strongly prefer a four-day, 10-hour workweek with no weekends, along with proper equipment, paid vacation, retirement benefits, and paid training.

While dealership technicians made up a larger share of respondents, independents stood out in workplace culture. 63% of independent technicians would recommend their shop to a friend, compared to 36% at dealerships, though dealerships scored higher in providing paid training. Across both groups, technicians favor an hourly wage plus bonus structure, which many feel better supports diagnosticians than traditional flat-rate systems.

The discussion also highlights a troubling trend: the industry’s Net Promoter Score dropped to -60 in 2026, signaling that many technicians would not recommend the profession to others.

To strengthen the talent pipeline, Jay discusses ASE Connects, a new initiative aimed at connecting shops with high school and technical school automotive programs to support them through mentorship, advisory roles, and community engagement.

Carm also advocates elevating the profession by shifting the language from “mechanic” or “technician” to “specialist,” emphasizing the expertise required to work on today’s vehicles.

Overall, the episode serves as a wake-up call for shop owners to use the survey insights to evaluate their culture, communication, and work environments, and to become employers technicians are proud to recommend.

https://wrenchway.com/resources/2026-voice-of-technician-survey-report/

Jay Goninen, Co-Founder and President, WrenchWay

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

– Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

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– Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

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– Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

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– Buy Me a Coffee: https://www.buymeacoffee.com/carm

– Special episode collections: https://remarkableresults.biz/collections

– The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

– Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

– Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

– Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

– The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

– The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

– Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm


 

 

 

 

 

 

 

 

 

 

 

 

]]> Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083] https://remarkableresults.biz/remarkable-results-radio-podcast/e1083/ Tue, 17 Mar 2026 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1082/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

In this episode, Carm Capriotto speaks with Chris Machado, founder of XGen Academy, about a bold new approach to solving the automotive technician shortage.

Machado has developed an intensive 16-week training program that blends virtual reality simulations, classroom learning, and hands-on shop experience to accelerate the development of new technicians. At the core of the academy’s philosophy is the “reverse funnel,” which attracts a wide pool of young talent and progressively refines their skills toward professional mastery.

The program goes beyond technical instruction. Through its “Reality Hub,” students also learn essential life and workplace skills, including financial literacy, professionalism, and ethics.

By modernizing the training experience and making automotive careers more appealing to younger generations, Machado aims to build a scalable model that can be replicated nationwide, offering a proactive, high-tech solution for developing the industry’s next generation of technicians.

XGen Academy: https://xgened.email/

Chris Machado, Circle M Tire & Auto and Circle M Truck Repair Bakersfield, CA.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

– Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

– Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

– Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

– Subscribe on YouTube: https://www.youtube.com/carmcapriotto

– Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

– Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

– Visit the Website: https://remarkableresults.biz/

– Join our Insider List: https://remarkableresults.biz/insider

– All books mentioned on our podcasts: https://remarkableresults.biz/books

– Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

– Buy Me a Coffee: https://www.buymeacoffee.com/carm

– Special episode collections: https://remarkableresults.biz/collections

– The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/

– Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

– Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

– Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

– The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

– The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

– Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm


 

 

 

 

 

 

 

 

 

 

 

 

]]> 2025 Voice of the Technician Survey: Addressing Industry Pain Points [RR 1058] https://remarkableresults.biz/remarkable-results-radio-podcast/e1058/ Tue, 23 Sep 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1057/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Watch Full Video Episode

What does the future of the automotive repair profession look like through the eyes of technicians themselves? Jay Goninan unpacks Wrenchway’s annual Voice of Technician survey with 4,700+ responses, revealing a concerning drop in satisfaction, but also a roadmap for improvement.

Key Insights:

  • Technician Sentiment: 50% wouldn’t recommend their shop, with negativity dominating social media.
  • Career Development: Technicians want visible growth paths, certifications, and new specialized roles like ADAS or EV diagnostics.
  • Compensation: Pay remains the top frustration. Shops need profitability strategies and flexible pay plans (61% prefer hourly/salary with bonus).
  • Culture & Tools: Proper equipment, work-life balance, and intentional team-building are critical to retention.
  • Professionalism: Shifting language from “mechanic” to “specialist/technologist” elevates the industry’s perception.
  • Leadership & Communication: Shop owners must ask “why,” listen to technicians, and implement meaningful change.
  • Download: https://wrenchway.com/resources/2025-voice-of-technician/#download-report

This isn’t just about attracting new talent; it’s about creating workplaces where technicians feel valued, respected, and see a future in the industry.

Jay Goninen, WrenchWay

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

 


 

 

 

 

 

]]> Emerging Technology? It’s Been Parked in Your Bay for Years [THA 434] https://remarkableresults.biz/remarkable-results-radio-podcast/a434/ Fri, 23 May 2025 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a432/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Recorded at the NAPA Now Conference celebrating NAPA Auto Care’s 100th anniversary, this conversation dives into the realities of emerging automotive technologies, especially ADAS (Advanced Driver-Assistance Systems). The discussion emphasizes the critical need for proper calibration procedures, equipment, and technician training to keep pace with rapidly evolving tech. From static vs. dynamic calibrations to the integration of AR/VR tools, the panel explores the industry’s struggles to adopt new technology and the personal traits, like hyperfocus, needed to thrive in today’s complex diagnostic landscape. The takeaway: adaptation, education, and investment are no longer optional; they’re essential for staying competitive.

Bill Weaver, NAPA Autotech Trainer. Listen to Bill’s previous episodes HERE

Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast

Show Notes:

  • Watch Full Video Episode
  • Introduction to Town Hall Academy (00:00:00)
  • NAPA’s 100-Year Legacy (00:01:19)
  • Emerging Technologies in Automotive (00:04:29)r.
  • ADAS Calibration Challenges (00:08:06)
  • Industry Ignorance Towards ADAS (00:11:11)
  • Frustration with Industry Changes (00:13:01)
  • Fear of New Technologies (00:14:44)
  • Calibration Concerns (00:18:06)
  • Dynamic Calibration Challenges (00:18:19)
  • Legal Implications of Calibration (00:20:02)
  • Tire Repair Liability (00:20:25)
  • Importance of Following Procedures (00:21:24)
  • ADAS Responsibility (00:24:01)
  • Collaboration Among Shops (00:25:40)
  • Cost of Living Awareness (00:27:16)
  • Spinning Plate Syndrome (00:31:06)
  • ADHD and Hyperfocus (00:35:27)
  • Job Security and Continuous Learning (00:41:02)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

]]> The Shift is Real: Tariffs, E-Fuels, and the Rise of Humanoids [RR 1038] https://remarkableresults.biz/remarkable-results-radio-podcast/e1038/ Tue, 06 May 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1037/

Thanks to our Partners, NAPA Auto Care and NAPA TRACS 

Derek Kaufman discusses the future of the automotive industry, from tariffs and Chinese EVs to the rise of hydrogen, e-fuels, and AI in repair shops. He explores how automation, policy, and innovation are reshaping the landscape—and why independent shops must build trust, embrace technology, and invest in training to stay competitive.

Derek Kaufman, Managing Partner, Schwartz Advisors, Listen to Derek’s previous episodes HERE.

Show Notes

  • Watch Full Video Episode
  • Introduction of Derek Kaufman (00:00:00)
  • Discussion on Tariffs and Market Reactions (00:02:28)
  • Concerns About Chinese EVs (00:05:06)
  • Historical Context of Quality in Automotive Industry (00:05:26)
  • Impact of EV Tax Credits on Sales (00:08:25)
  • Rethinking Climate Change and Transportation (00:09:27)
  • Future of Internal Combustion Engines (00:14:33)
  • The Role of AI in the Automotive Industry (00:16:12)
  • Humanoid Robots in the Workforce (00:17:01)
  • The Aging of Cars (00:19:48)
  • Humanoid Technology in Automotive (00:20:49)
  • Hydrogen Fuel Developments (00:21:21)
  • Refining Capacity and Renewable Fuels (00:22:01)
  • Distributed Power and Solar Farms (00:23:16)
  • Customer Loyalty Through Expertise (00:25:34)
  • Embracing EV Training (00:26:06)

Thanks to our Partners, NAPA Auto Care, NAPA TRACS and Automotive Management Network

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on Twitter: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

 

 

 

 

 

]]> Labscope Essentials: From Ball Joints to Diagnostics [THA 428] https://remarkableresults.biz/remarkable-results-radio-podcast/a428/ Fri, 11 Apr 2025 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a427/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Tim Iezzi and Ira Waldman introduce their upcoming training class, “Labscope Essentials for the Ball Joint Guy,” designed to build strong foundational skills in labscope diagnostics. Aimed at bridging the gap between hands-on mechanical work and advanced technology, the class offers practical, hands-on learning with ongoing support. Tim and Ira break down the curriculum, target audience, and the importance of real-world application to reinforce concepts. They also highlight the critical role of continuous education and why shop owner involvement is key to technician growth and long-term success.

Tim Iezzi, Iezzi’s Auto Service, Reading, PA

Ira Waldman, Mallue’s Automotive, Manasquan, NJ

  • Watch Full Video Episode
  • TST Big Event 2025: https://www.tstseminars.org/
  • “Labscope Essentials for the Ball Joint Guy” 9:00 AM – 5:00 PM on May 3-4, 2025. $495 per person (includes food and refreshments) Event Address: MACS Training Facility- 225 S Broad St, Lansdale, PA 19446 (back of the building). Contact us at: (484) 509-1494 or expertechtraining@gmail.com
  • Guest Introductions (00:00:00)
  • Training Class Announcement (00:02:04)
  • Class Focus Discussion (00:03:16)
  • Investment in Training (00:05:07)
  • Hands-On Learning Approach (00:05:47)
  • Understanding Good vs. Bad Data (00:08:40)
  • Foundation of Skills (00:10:48)
  • Target Audience for the Class (00:12:01)
  • Electricity Basics Requirement (00:12:14)
  • Limitless Potential of Labscopes (00:13:10)
  • Remote Refresher Training (00:14:00)
  • Career Pathing and Continuous Education (00:15:16)
  • Testing Techniques for Diagnostics (00:16:32)
  • Supporting Students Post-Class (00:17:12)
  • Creating a Comfortable Learning Environment (00:20:10)
  • Assessments in Training (00:22:18)
  • Hands-On Labs as Assessment (00:24:30)
  • Accountability in Learning (00:26:22)
  • Engaging Shop Owners in Training (00:27:46)
  • Incentives for Technicians (00:27:58)
  • Upcoming Training Classes (00:28:31)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

]]> Movies, Motors, and Mayhem: Vision Hi-Tech Training & Expo 2025 [THA 427] https://remarkableresults.biz/remarkable-results-radio-podcast/a427/ Fri, 04 Apr 2025 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a426/

Thanks to our Partners, NAPA TRACS, and Today’s Class

Recorded at Vision Hi-Tech Training & Expo 2025, expect discussions on industry trends, Arkansas accents, automotive training, towing experiences, key programming, future business plans, the potential impact of AI on diagnostics, and the Tech Talks class at Vision 2025 – with a few fun detours into movies like ‘The Wolf of Wall Street,’ ‘Predator,’ and ‘Rocky!’

Matt Fanslow, Riverside Automotive, Red Wing, MN, Diagnosing the Aftermarket A to Z Podcast

Zeb Beard, Strokes Diesel and Automotive, Monticello, AR, strokersdiesel@gmail.com

Andrew Sexton, ATS Automotive LLC, Cedar Rapids, IA

Show Notes:

  • Watch Full Video Episode
  • Vision Hi-Tech Training & Expo: https://visionkc.com/
  • Introduction and Event Overview (00:00:00)
  • Movie References and Banter (00:01:11)
  • Zeb Beard’s Business Expansion (00:02:51)
  • Podcast Anniversary Reflection (00:03:55)
  • Discussion on Towing Operations (00:06:50)
  • Weather Impact on Towing (00:07:25)
  • Battery Issues in Towing (00:09:06)
  • Agricultural Work in Arkansas (00:10:19)
  • Henry Winkler’s Role in “Rocky” (00:12:58)
  • Tech Talks at Vision (00:15:05)
  • The Evolution of Training Opportunities (00:15:36)
  • Networking and Collaboration (00:16:44)
  • Thermal Imaging Presentation (00:20:07)
  • Key Programming and Automotive Technology (00:25:44)
  • The Role of AI in Automotive Repair (00:27:37)r.
  • Importance of Foundational Skills (00:34:27)
  • Challenges for New Technicians (00:35:04)
  • Training and Career Development (00:39:20)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

]]> The Real Horsepower Behind Automotive Influencers [THA 408] https://remarkableresults.biz/remarkable-results-radio-podcast/a408/ Fri, 22 Nov 2024 19:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a408/

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today’s Class

Who are the innovative influencers of the automotive industry—the unsung heroes behind the tools and technology Technicians/Technology Specialists rely on every day?

“Most of the industry doesn’t realize that a large portion of technology used every single day came from a very small group of people that nobody knows.”

“They’re not the ones you see online. They’re not the ones that have Instagram or TikTok or anything like that. They’d rather figure the car out or how something works.”

Isaac Rodell, Auto Rescue Tools and Computers

Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt’s previous episodes HERE
Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z

Tanner Brandt, Autodiag Clinic. Tanner’s previous episodes HERE.

Show Notes

  • Watch Full Video Episode
  • Advanced Fundamentals of Krispy Kreme Waffles with Isaac Rodell Video: https://youtu.be/7v1PwWYHPFA?si=cA-Ldx794hfOALLz
  • Industry Connectivity (00:02:21)
  • Client Communication During Events (00:03:51)
  • Impact of Competition (00:04:31)
  • Industry Support After Disasters (00:05:56)
  • Community Response to Hurricane Damage (00:08:12)
  • Teaching Experiences at the Conference (00:09:50)
  • Influencer Dynamics at Conferences (00:12:05)
  • Influence Beyond Fame (00:15:01)
  • Tools Shaping the Industry (00:15:51)
  • Development of New Tools (00:19:09)
  • Krispy Kreme Waffle Donuts (00:24:38)
  • Cooking with Waffle Irons (00:31:08)
  • Networking Importance (00:38:29)
  • Staying Current in the Industry (00:43:37)
  • Mobile Business Insights (00:44:12)
  • Diagnosing a New Vehicle Issue (00:45:02)
  • Access to Star Cases (00:46:54)
  • Importance of Continuous Learning (00:49:26)
  • Training Engagement Recommendations (00:50:32)
  • Challenges in Attending Training (00:52:14)
  • Understanding New Technologies (00:54:11)
  • Curiosity and Commitment to Learning (00:56:49)
  • After-Hours Learning (01:00:07)
  • Legacy and Mentorship (01:00:26)
  • Focus and Technology (01:05:08)
  • Honor and Code in Professionalism (01:07:15)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Auto-Fix Auto Shop Coaching

Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

-Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

-Follow on X: https://twitter.com/RResultsBiz

-Visit the Website: https://remarkableresults.biz/

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

 

 

 

 

 

 


 

 

 

 

 

]]> The Race to Electric: How Chinese Manufacturers are Changing the Game for Legacy Automakers [RR 989] https://remarkableresults.biz/remarkable-results-radio-podcast/e989/ Fri, 13 Sep 2024 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/rr-988/

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Derek Kaufmann, managing partner at Schwartz Advisors, discusses the transformative changes in the automotive industry, particularly the rise of electric vehicles (EVs) and the influence of Chinese manufacturers. Derek shares insights on China’s significant investments in EV technology and battery production, highlighting their impact on global market dynamics. The conversation also covers the challenges faced by legacy automakers in the U.S. and Europe, the competitive landscape of EVs, and the future of the automotive market.

Derek Kaufman, Managing Partner, Schwartz Advisors, Listen to Derek’s previous episodes HERE.

Show Notes

  • Watch Full Video Episode
  • China’s Market Impact (00:01:54) Derek predicts a complete transformation of global car markets due to Chinese competition in the next five years.
  • Strategic Moves by China (00:03:16) Discussion on China’s investment in EV battery minerals and production, establishing dominance in the EV market.
  • Chinese EV Companies (00:04:37) Derek explains the reduction of Chinese EV companies and the emergence of viable players in the market.
  • Chinese Exports and Global Competition (00:06:02) China’s rise as the top auto exporter and the implications for U.S. brands in global markets.
  • Sales Forecast and Market Shares (00:07:44) Overview of global vehicle sales, emphasizing China’s significant market share and future growth potential.
  • Comparative Vehicle Design (00:08:44) Discussion on the superior vehicle design and technology of Chinese manufacturers compared to U.S. automakers.
  • Tesla vs. Chinese Competitors (00:10:21) Derek compares Tesla’s Model Y with the Chinese XPeng G6, highlighting differences in pricing and technology.
  • Future of Domestic OEMs (00:16:30) Concerns about the future competitiveness of U.S. and European automakers in light of Chinese advancements.
  • Lessons from the Past (00:18:25) Derek draws parallels between the current situation and the 1970s Japanese auto market entry.
  • Embracing Chinese Manufacturing (00:21:01) Derek advocates for U.S. collaboration with Chinese manufacturers to enhance competitiveness and consumer choices.
  • Toyota’s Hybrid Strategy (00:22:18) Discussion on Toyota’s shift to hybrids and the importance of Tesla in the EV market.
  • Elon Musk’s UFO Development (00:22:51) Derek shares a fascinating claim about Elon Musk’s development of a high-speed UFO at SpaceX.
  • The Importance of EV Training (00:23:38) Emphasis on the necessity for aftermarket shops to embrace EV technology and training.
  • Derek Kaufmann’s Insights (00:24:37) Carm expresses appreciation for Derek’s vision in the automotive industry and suggests future discussions.

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

-Subscribe on YouTube: https://www.youtube.com/carmcapriotto

-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

 

 

 

 

 

 

 

 

 

]]> Automotive Trends: Let Go of Outdated Practices and Embrace Innovation [THA 394] https://remarkableresults.biz/remarkable-results-radio-podcast/a394/ Fri, 16 Aug 2024 19:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a394/

Thanks to our Partners, NAPA TRACS, AutoFix Auto Shop Coaching, and Today’s Class

Dive into the latest trends in the automotive industry, including capital allocation, AI integration, customer service evolution, and challenges with parts availability. Featuring industry thought leaders Jason Stretch, Scott Brown, Chris Jones, and Seth Thorsen, this discussion covers how shops can navigate financial hurdles, embrace new technologies, and enhance their customer experience.

Show Notes

  • Watch Full Video Episode
  • Capital Allocation Discussion (00:02:36) Scott Brown explains capital allocation and its significance in maximizing business returns.
  • Bank Relationships and Strategies (00:05:07) Panelists share insights on managing bank relationships and loan covenants.
  • Alternative Capital Raising Strategies (00:06:07) Alternative ways to raise capital beyond traditional loans.
  • AI in Shop Operations (00:07:14) AI’s role in improving shop operations and training.
  • AI’s Impact on Customer Interaction (00:10:36) AI’s integration in customer service and operational efficiency.
  • Educating Technicians on Job Opportunities (00:13:26) Panelists emphasize the need to educate technicians on job environments and growth.
  • Shift from Training to Education (00:14:14) The importance of reframing “training” to “education” for greater impact.
  • Long-term Education vs. Short-term Training (00:15:42) The distinction between education and training in the industry.
  • Valuing Human and Intellectual Capital (00:16:12) The importance of human and intellectual capital for business success.
  • Training Seminars and Technician Education (00:17:31) Discussion on the need for education seminars to help technicians diagnose issues effectively.
  • EV Support and Safety Certification (00:18:56) Importance of safety certifications for technicians working on electric vehicles before providing assistance.
  • Parts Availability Post-COVID (00:21:39) Challenges in sourcing parts for older vehicles since the COVID pandemic began.
  • Customer Experience and Expectations (00:23:11) The evolving customer experience and how shops must adapt to meet modern expectations.
  • Speed of Service (00:24:50) Discussion on the critical importance of speed in service to meet customer demands.
  • Communication with Customers (00:26:16) Emphasis on the need for clear communication to manage customer expectations effectively.
  • Cultural Shift in Auto Shops (00:29:07) Adapting shop culture to prioritize relationships and customer service in a competitive market.
  • Sophisticated Customer Service (00:30:11) Expectation of high-level service from customers, particularly in the luxury car segment.
  • Adapting to Customer Demands (00:32:02) Need for businesses to modify operations based on customer surveys and feedback.
  • Importance of Communication in Service (00:33:13) How effective communication can alleviate customer anxiety and improve service experiences.
  • Trends in Tools and Technology (00:34:37) Discussion on the rapid development of new tools and training requirements in the automotive industry.
  • Remote Diagnostics Capabilities (00:35:30) Exploration of Tesla’s remote diagnostics and the potential for other manufacturers to adopt similar technologies.
  • Trends in Electric Vehicles (00:37:09) Insights on the growing trend of remote diagnostics in electric vehicles and its implications for the industry.
  • Embracing Technology for Shop Owners (00:38:28) Encouragement for shop owners to learn and embrace technology to improve operations and customer service.
  • Training and Education Needs (00:39:06) Highlighting the increasing importance of education and training in the automotive service industry.
  • Flexibility and Business Adaptation (00:40:03) Discussion on the necessity for shops to adapt to changing financial and operational practices in a competitive market.
  • Murdering Sacred Cows (00:41:01) Emphasis on the need for innovation and change in practices to keep up with rapid technological advancements.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Auto-Fix Auto Shop Coaching

Proven Auto Shop Coaching with Results. Over 61 Million in ROI with an Average ROI of 9x. Find Coach Chris Cotton at AutoFix Auto Shop Coaching on the Web at https://autoshopcoaching.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

Connect with the Podcast:

-Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

-Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

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-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

 

 

 


 

 

 

 

 

]]> The Evolution of Automotive Technology Training [THA 372] https://remarkableresults.biz/remarkable-results-radio-podcast/a372/ Thu, 21 Mar 2024 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a372/

NAPA trainers Curt Eigenberger, Bill Weaver, and Randy Cohen, discuss the critical role of training in the automotive industry’s shift towards electric vehicles (EVs). The conversation underscores the industry’s evolution, the need for technicians to update their skills continuously, and the overarching theme of safety and ongoing education in response to technological advancements.

The role of mechanical and technology specialists is changing faster than a pit stop at the Indy 500. Always know that training is a key pillar to your strategic success. We’re not just talking about keeping up with the latest tech but about staying ahead of the curve.

Show Notes:

  • Watch Full Video Episode
  • Link to NAPA Auto Tech Training
  • Technology Skills and Mindset (00:02:06)
  • The conversation delves into the mindset and skills required for today’s technology specialists, emphasizing the blend of engineering knowledge and artisan skills.
  • Evolving Training with Technology (00:04:57)
  • The evolution of training in response to technological advancements, including the need to adapt to industry trends and technician needs.
  • Youth in the Automotive Industry (00:06:53)
  • Insights on the changing demographics in the automotive industry, including the increasing interest in technology and electronics among young technicians.
  • Preparing Future Specialists (00:09:47)
  • Identifying and grooming individuals for technology specialist roles, emphasizing the importance of motivation, desire, and forward-thinking.
  • Traits of Successful Specialists (00:13:26)
  • Key traits of successful technology specialists, including problem-solving skills, critical thinking, and the ability to anticipate future industry developments.
  • Recruiting and Identifying Talent (00:14:44)
  • The recruitment of potential technology specialists, with an emphasis on identifying talent within the existing workforce and beyond.
  • The need for a different mindset (00:16:16)
  • The need for individuals to adapt to new technologies and change their mindset.
  • Adapting to high-voltage electricity (00:17:12)
  • The importance of understanding and respecting high voltage electricity and the need for proper training and safety measures.
  • Safety and training for electric vehicles (00:19:12)
  • The necessity of safety and proper training for working on electric vehicles, emphasizing the need for awareness and respect rather than fear.
  • Changing approach to working on vehicles (00:21:31)
  • The need to rethink traditional practices and prioritize safety when working on vehicles, especially in the context of electric vehicles.
  • Pre-qualifications and assessments for EV training (00:24:30)
  • The importance of pre-qualifications and assessments for individuals attending EV training, emphasizing the need for certification and safety awareness.
  • The future of automotive technology (00:27:02)
  • The future of automotive technology, including trends in alternative fuels and propulsion systems, and the evolving nature of the industry.
  • Embracing change and technology in the industry (00:28:55)
  • The excitement and opportunities in embracing new technologies and changes in the automotive industry, emphasizing the need for continuous learning and adaptation.
  • Adapting to new roles in the industry (00:29:14)
  • The shift away from traditional stereotypes in the automotive industry, focusing on the evolving roles and opportunities for individuals interested in technology.
  • The importance of conversational learning (00:32:53)
  • The value of conversational and interactive learning, allowing for open discussions and addressing individual struggles and concerns during training.
  • The importance of class engagement (00:33:22)
  • Encouraging conversational learning and active participation in training classes.
  • The value of asking questions (00:34:55)
  • The importance of asking questions, even if they seem basic, to enhance learning for everyone.

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast

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-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

]]> Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909] https://remarkableresults.biz/remarkable-results-radio-podcast/e909/ Tue, 12 Dec 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e905/

Carm Capriotto and Matt Fanslow dive into the increasing role of technology in the automotive industry and how it’s revolutionizing the way we approach vehicle repairs and maintenance. They propose the term “Technology Specialist” for automotive technicians, emphasizing the importance of their expertise. This designation not only acknowledges their expertise in handling advanced vehicle technology but also elevates their professional standing. Changing the language and perception of technicians as professionals is crucial for the industry’s growth and success. Will you take part in this language movement?

Show Notes

  • Watch Full Video
  • The passionate discussion with Isaac Rodell and Rich Falco (00:00:17) Carm and Matt discuss the episode with Isaac Rodell and Rich Falco- Batteries, Diag Pay and Gwar, Oh My! [E108]: https://mattfanslow.captivate.fm/episode/108
  • The transformational episode with Bob Heipp (00:00:58) They talk about the episode with Bob, which was transformational and discussed physical and mental health, and how it can save lives. Exploring Relationships, Health, and Personal Growth with Bob Heipp [E109]: https://mattfanslow.captivate.fm/episode/109
  • The proposal for a professional designation (00:07:23) Carm proposes the term “technology specialist” for automotive technicians, emphasizing the importance of investing in knowledge and skills in technology.
  • The need for professional designations (00:08:47) Discussion on the different job positions in the automotive industry and the proposal for a professional designation for technology specialists.
  • Respect and titles in the industry (00:10:22) Comparing the use of titles like “chef” in the culinary industry to the need for respectful titles in the automotive industry, such as “mechanical specialist” and “technology specialist.”
  • Collaboration between technology and mechanical specialists (00:18:24) Exploration of the collaboration between technology and mechanical specialists, using the analogy of medical professionals working together in surgery.
  • The need for professional designation (00:25:15) Comparing the automotive industry to regulated professions like doctors and plumbers, and the need for a professional designation in the industry.
  • The importance of journaling and documentation (00:30:06) Discussing the benefits of journaling and documenting experiences and knowledge in the automotive industry, using tools like Google Docs.
  • The role of mobile tech in shops (00:33:46) Exploring the benefits of having a mobile technician for shops that work on multiple car lines and may not have the car count to justify a dedicated technology specialist.
  • Pay plans and hiring bonuses (00:35:43) Discussion on the fairness and impact of hiring bonuses on current technicians, and the need for better communication and compensation plans in the industry.

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

Connect with the Podcast:

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-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

]]> Hands-On EV and Hybrid Training: Earthling Automotive [THA 353] https://remarkableresults.biz/remarkable-results-radio-podcast/a353/ Thu, 09 Nov 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a353/

The EV/Hybrid training you’ve been searching for.

Carolyn Coquillette, the President and CEO of Earthling Training and Earthling Automotive, and Jack Rosebro, the Head of Training at Earthling Automotive discuss their insights on the growing market of EVs, their unique approach to EV training, and how they adapted to the challenges of the COVID-19 pandemic.

Carolyn Coquillette, the President and CEO of Earthling Training and Earthling Automotive. Listen to Carolyn’s other episodes HERE.

Jack Rosebro, the Head of Training at Earthling Automotive. jack.rosebro@earthlingauto.com

Show Notes:

  • Watch Full Video
  • Earthling Automotive Training
  • The Dream of Being an EV Training Specialist (00:02:53) Carolyn and Jack discuss the watershed moment that led them to focus on EV training and the similarities to their previous experience with hybrid vehicles.
  • Small Class Sizes and Effective Learning (00:08:41) The importance of small class sizes for effective learning and how it was influenced by their experience training through COVID-19.
  • Utilizing technology in training (00:09:49) Enhancing the learning experience in the classroom.
  • The immersive learning experience (00:11:10) The decision to have individual students work independently rather than in paired groups, allowing for a more immersive learning experience.
  • The importance of basic electrical knowledge (00:18:16) Discussion on the significance of understanding basic electrical concepts in automotive diagnostics.
  • Assessing technicians’ background knowledge (00:19:18) The process of assessing technicians’ electrical knowledge before enrolling them in specific classes.
  • Tracking progress and improvement (00:23:32) The use of case studies and comprehensive notes to track technicians’ progress and ensure effective training.
  • Training in the Deep End (00:25:46) Discussion on the importance of hands-on training and the limitations of slide presentations.
  • Investing in Community Colleges (00:28:05) Highlighting the value of community colleges in providing hands-on training and the need to support and invest in them.
  • Facing the Unknown (00:31:12) Encouraging instructors to embrace new technologies, such as EVs, and challenge themselves to continue learning and adapting their teaching methods.
  • The Paradigm Shift in the Automotive Industry (00:33:53) Discussion about attracting people with a computer science mindset to the automotive profession and the need for a paradigm shift in what a car is.
  • The Profound Impact of EV Training (00:35:04) A story about a student who realized that everything is different when working on Teslas and how it can change a person’s perspective forever.

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com

Connect with the Podcast

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-Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

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-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 


]]> Doubling Down On Diagnostics [RR 898] https://remarkableresults.biz/remarkable-results-radio-podcast/e898/ Fri, 03 Nov 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e894/

Recorded Live at ASTE 2023, twin brothers Mario and Martin Rojas and their employer Jason Athanas, discuss their work in the automotive industry, the importance of continuous training and staying updated on technology, and their unique business model. Mario also talks about his YouTube channel ‘Super Mario Diagnostics, which is used for training and customer engagement.

Mario, Martin Rojas, and Jason Athanas, Autobahn Performance, Oakland Park, FL

https://www.youtube.com/@SuperMarioDiagnostics

Show Notes

  • Watch Full Video
  • The twins’ journey to finding Jason (00:02:23) Mario and Martin Rojas explain why they decided to join Jason’s shop.
  • The importance of proper tools in a shop (00:03:06) The significance of having the right equipment and factory scan tools in a shop to effectively.
  • Challenging the traditional rating system for technicians (00:04:03) The dissatisfaction with the current rating system for technicians and propose alternative ways to evaluate and recognize their skills and experience.
  • The technician’s self-training (00:08:15)
  • Martin’s diagnostic skills (00:09:13)
  • The owner’s role and challenges (00:10:08) Jason talks about his role and the challenges he faces in balancing his technician work with ownership responsibilities.
  • The satellite location and shuttle service (00:16:54) Discussion about the separate buildings, shuttle service, and transportation methods used by the shop.
  • Using YouTube videos as a marketing tool (00:18:19) Conversation about the agreement to film YouTube videos and how it benefits the shop by attracting technicians and showcasing their work to customers.

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

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]]> Hiring Gen Z Mechanics [THA 347] https://remarkableresults.biz/remarkable-results-radio-podcast/a347/ Thu, 28 Sep 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/a347/

Carm Capriotto welcomes Sara Fraser and a Gen Z mechanic, Owen Chambers, to discuss his motivations for entering the automotive repair industry. Owen shares his transition from a career in finance to automotive repair, his aspirations within the industry, and the financial consciousness of his generation. The discussion also touches on the cost of entry in the automotive industry, the importance of understanding younger workers’ needs and expectations, and the multitasking habits and attention span of Gen Z. Understanding the motivations, aspirations, and mindset of Gen Z workers is crucial for the future of the automotive industry.

Sara Fraser, Haas Performance Consulting, Sara’s previous episodes HERE.

Owen Chambers, B & G Automotive, Buffalo, NY.

Show Notes:

  • Watch Full Video
  • Owen’s motivation for entering the automotive repair industry (00:03:00) Owen discusses his decision to switch from a career in finance to pursue a hands-on career in automotive repair.
  • Gen Z’s tendency to leave their current jobs (00:04:16) Sara highlights the statistic that 40% of Gen Z individuals plan on leaving their current jobs within the next two years, and Owen shares his perspective on why this might be the case.
  • The influence of social media on Gen Z’s career choices (00:05:06) Owen discusses how social media, particularly Instagram, influences Gen Z individuals in exploring different career paths and pursuing their interests.
  • Gen Z’s awareness of mental health (00:08:30) Gen Z’s realistic perspective on time management and the importance of mental health compared to millennials.
  • Financial consciousness of Gen Z (00:12:12) Gen Z’s focus on financial stability, saving money, and the challenges of high living costs and student debt.
  • The mindset of Gen Z workers (00:17:21) Discussion about the trade-off between financial stability and job fulfillment for Gen Z workers.
  • Having multiple jobs and side hustles (00:19:16) Exploration of the trend among Gen Z workers to have multiple jobs or side hustles for additional income.
  • Employee benefits and expectations (00:23:36) Insight into the changing expectations of Gen Z workers regarding employee benefits, including mental health days and job flexibility.
  • The concept of unlimited time off (00:25:19) Discussion on the idea of unlimited time off and its potential impact on attracting young people to the automotive repair industry.
  • The mindset of Gen Z workers (00:27:12) Exploration of the Gen Z mindset, including their tendency to ask for forgiveness rather than permission and their resourcefulness in finding answers and solutions independently.
  • The importance of explaining the “why” to young workers (00:29:28) Highlighting the significance of explaining the reasoning behind rules and processes to young workers to increase their understanding and compliance.
  • The multitasking debate (00:32:54) Discussion about the effectiveness of multitasking and its impact on cognitive abilities.
  • Generation Z’s attention span (00:33:38) Exploration of how Generation Z’s short attention span is influenced by their need to filter through large amounts of content.
  • Gen Z slang words (00:34:37) Sara quizzes Carm on Gen Z slang words!

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com

Connect with the Podcast

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