Thanks to our Partners, NAPA TRACS, and Today’s Class

Lauren Briggs, Sales & Marketing Director. NAPA Auto Care

Ryan Ouellette, Strategic Account Manager, AAA

Kristi and Donnie Hudson, Troy Auto Care, Troy, MI. Kristi and Donnie’s previous episodes HERE

Dawn Ray, Manager, Automotive Preferred Supplier Programs, AAA

Show Notes:

• Watch Full Video Episode
• Introduction (00:00:00)
• Overview of SDMO Laws (00:03:52)
• Training and Safety for Roadside Workers (00:07:08)
• Roadside Fatalities and Prevention (00:12:28)
• NAPA’s Involvement and Industry Support (00:13:41)
• Fundraising and T-Shirt Campaign (00:15:04)
• Safety Cloud Technology Integration (00:19:36)
• Need for More Roadside Signage (00:21:30)
• Expanding Awareness & Shop Involvement (00:23:01)
• Communication and Stop-and-Block Practice (00:23:40)
• Personal Impact and Survivor Stories (00:27:44)
• Customer Education and Roadside Safety (00:30:01)
• Care, Custody, and Control Protocol (00:31:15)
• Call to Action & Final Thoughts (00:33:01)

Thanks to our Partner, NAPA TRACS

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Thanks to our Partner, Today’s Class

Optimize training with Today’s Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today’s Class on the web at https://www.todaysclass.com/

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• The Aftermarket Radio Network: https://aftermarketradionetwork.com/
• Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
• Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
• Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
• The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
• The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
• Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
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Donnie Hudson, Troy Auto Care, Troy, MI. District Fire Chief, Troy Fire Department. Donnie’s previous episodes HERE

Pat Durham, Captain, Troy Fire Department. StacheD Training.

Show Notes

• Watch Full Video Episode
• The importance of proper towing for EVs (00:05:30) Why EVs should only be towed on a flatbed and the risks of towing them in other ways.
• The potential dangers of EV fires and battery corrosion (00:02:43) Exploration of the risks associated with EV fires, including the potential for battery corrosion and subsequent fires.
• The need for training and education on EVs (00:06:42) Discussion on the lack of training for firefighters, first responders, and technicians on EVs, and the importance of staying ahead of the growing popularity of EVs.
• The surcharge for EVs (00:08:02) Discussion on the insurance surcharge for working on and storing EVs overnight.
• The safety of EVs after a crash (00:08:44) The increased risk of fire and other catastrophic events in EVs after they have been in a crash.
• Concerns about aftermarket batteries (00:10:31) The potential risks and dangers associated with aftermarket batteries in EVs.
• The ineffectiveness of water in extinguishing EV fires (00:17:10) The misconception that water can put out EV fires.
• The potential risks and limitations of using piercing nozzles (00:21:28)
• The importance of immediate action after a crash (00:23:52)
• Inspecting for road debris damage (00:25:38) The impact of road debris on EVs, including the need to inspect for visible damage and the measures taken by manufacturers to protect battery enclosures.
• Inspecting EV components on a lift (00:27:52) The need for thorough inspections of EV components, such as the battery, wires, connections, and electric motors, and the importance of documenting any issues for customer safety.
• Importance of understanding high voltage (00:32:25) The need for proper knowledge and safety precautions when working with high voltage in EVs.

Thanks to our Partner, NAPA AUTO CARE

Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

• Develop a culture of trust.
  • Provide one-on-one time with a manager or team lead. Listen. Managers must take time to listen to team members. Donnie Hudson says feedback from your team and transparent communication are keys.
  • Bryan Kelley from Valley Auto Electric in Covington, WA says trust is the biggest factor in satisfactory work. If your team member was hired because they have the ‘right stuff’, trust them to do the job. 
• Recognize them for their work. It is gratifying to be recognized for outstanding contributions, productivity, problem-solving, lending a helping hand, and community, among others.
• What unique situations are your people in? At home. With family. Would flexible work schedules be a benefit? What about time off?
• Engagement. Are you providing paid training and offering the best training available to keep your people as sharp as they can be. Productivity improves with knowledge. 
  • Can you offer leadership training or even a Dave Ramsey finance course?
  • Does your team have a say in new equipment purchases or a new remodel project?
  • How proud are they of their ASE certifications?
• Are your core values demonstrating appreciation, respect, integrity, and even sportsmanship?
  • Everything you do lives off of your core values, everything. People want to work in this type of culture.
• Benefit package. Are your benefits competitive with top-tier players? A retirement package, health care, vacation, personal time off, life insurance, and community outreach support. Ask; you may be surprised that you are competitive with your benefits package or maybe not.
• Is there a ‘Lunch on the House’ day each week? It saves them money and allows some ‘team talk’ about life in their lane.

On the 700th milestone episode on Remarkable Results Radio, we had a great discussion regarding employee retention. Well worth listening HERE

Your people are your difference-maker. Be sure they are a well-oiled group and your culture and work environment support retention. Ask them often.

Get a behind the scenes interview with Kristi and Donnie Hudson on their trifecta award winning year in 2022 as the NAPA AutoCare Shop Owner of the Year, Women in Auto Care Female Shop Owner of the Year and AAPEX Shop Owner of the Year. Jason Rainey and Joelle Pollak from NAPA AutoCare also join the conversation.

Watch Full Episode On YouTube HERE

Jason Rainey, Vice President, NAPA AutoCare. Jason’s previous episodes HERE

Joelle Pollak, Director of Sales and Marketing, NAPA AutoCare. Joelle’s previous episodes HERE

Kristi and Donnie Hudson, Troy Auto Care, Troy, MI. Kristi and Donnie’s previous episodes HERE

Key Talking Points

• 2022 NAPA AutoCare Center of the Year
• 2022 Female Shop of the Year
• 2022 AAPEX Shop of the Year
• Mentorship with Joelle has helped Kristi come out of her shell- two way street 
• NAPA Business Development Group (BDG)- gives fellow shop owners facing the same challenges each and every day to get together and share strengths and weaknesses. Learn from each other with best practices. Save your strength, save your tools, save your funds, and put them into the community that supports you. Kristi was the only female in their BDG group in the beginning. She encouraged the wives to get involved. There are now 7 wives heavily involved in the day to day business of their husband’s shop.
• Donnie and Kristi brought 24 of their leadership members to AAPEX 
• Kristi’s goal is to get into schools, supply kids with the proper equipment
• Kristi went to vocational school in automotive, graduated and worked as a lube tech at a gas station. She applied to a local community college, and her instructor said, “Sweetheart, you’re in the wrong room.” The school counselor and the dean all told her she needed to find a different career. Switched to EMT and firefighting, where she met Donnie, and eventually transitioned to working in the shop on the front counter and now runs her own shop.
• Troy Auto Care has 7 females that work within the organization and 7 apprentices

Connect with the Podcast:

Aftermarket Radio Network

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partner:

Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

• Develop a culture of trust
  • Provide one-on-one time with a manager or team lead. Listen. Managers must take time to listen to team members. Donnie Hudson says feedback from your team and transparent communication are keys.
  • Bryan Kelley from Valley Auto Electric in Covington, WA says trust is the biggest factor in satisfactory work. If your team member was hired because they have the ‘right stuff’, trust them to do the job. 
• Recognize them for their work. It is gratifying to be recognized for outstanding contributions, productivity, problem-solving, lending a helping hand, and community, among others.
• What unique situations are your people in? At home. With family. Would flexible work schedules be a benefit? What about time off?
• Engagement. Are you providing paid training and offering the best training available to keep your people as sharp as they can be. Productivity improves with knowledge. 
  • Can you offer leadership training or even a Dave Ramsey finance course?
  • Does your team have a say in new equipment purchases or a new remodel project?
  • How proud are they of their ASE certifications?
• Are your core values demonstrating appreciation, respect, integrity, and even sportsmanship
• Benefit package. Are your benefits competitive with top-tier players? A retirement package, health care, vacation, personal time off, life insurance, and community outreach support. Ask, you may be surprised that you are competitive with your benefits package or maybe not.
• Is there a ‘Lunch on the House’ day each week? It saves them money and allows some ‘team talk’ about life in their lane.

We had a great discussion on the 700th milestone episode on Remarkable Results Radio regarding employee retention. Well worth listening. Link HERE

Your people are your difference-maker. Be sure they are a well-oiled group and your culture and work environment supports retention.

Key Talking Points

• Donnie Hudson, 3 Location, Troy Auto Care, Troy, MI
  • Retaining great employees  
  • Listen to your employees and keep the morale up 
  • Flexible schedules 
  • Feedback- transparent communication 
  • Take care of your people and they will take care of you

• AJ Nealey, Nealey Auto Service, Edgewater and Deale, MD
  • Talent mining (Finding superstars)
  • Hand in hand with retention
  • Your employees should be your biggest advocate and biggest fan
  • Do you have the right culture internally and align with your organization?
  • Can new hires be adaptable to a new culture they aren’t used to? 
  • Each role builds the company

• Seth Thorson, Eurotech,  New Brighton, Woodbury, Medina, MN
  • Tesla Factor 
  • Electric cars break and need repair/maintenance- an opportunity
  • Tesla training starting to come to the market
  • “Service Mode” disables live view and summon capabilities
  • Don’t say no to EV’s

• Dr. Laura Shwaluk, The Auto Shop, Plano, TX
  • Retaining great employees  
  • “Now Hiring” signs no longer work
  • 50-65% of workers that are currently working are either actively looking for a new job or open to a new job
  • How engaged are your employees with their work and the business?
  • When you lose an employee you lose productivity
  • Employees are looking for a “home”- core values, being appreciated, respect from owners and team members, integrity, achievement projects, sportsmanship

• Emily Chung, AutoNiche, Markham, ON
  • Attracting the next generation 
  • By the time we talk to them about trades mid to late high school it’s already too late. We need to get them interested at a younger age and get rid of the stigma with parents
  • Capturing the youth- by high school they have already formed their opinion of their career paths. 
  • How are you portraying your shop? What does it look like to the parents?

• Keith Perkins, L1 Automotive Diagnostics, Tulsa, OK
  • Mobile Car Repair Trend (Vehicle Service)
  • Working on a car in someone’s driveway- unsafe
  • Over 60 google listings in the local area of Tulsa, OK, less than 10% are more than 4 years old of mobile auto repair business-wide acceptance 
  • Facebook Marketplace/Craigslist- individuals ready to perform repairs
  • What started this movement? Technicians that didn’t have a “home” 
  • Consider “concierge service” for picking up and driving back 

• Colleen Yarger, Mark’s Independent Service, Chatsworth, CA
  • Aging fleet
  • Car shortage- people aren’t as willing to get new cars. 
  • 10-15 year old cars is the new niche- bigger tickets
  • Automobiles that are age 12 years or older are anticipated to increase by 15%
  • The number of vehicles 5 years old or less is predicted to increase by almost 25%.
  • Research shows in 2021, there will be an estimated 76 million vehicles aged 16 years or older in the United States.

Connect with the show:

Aftermarket Radio Network

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partners:

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX – Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

Greg Buckley is the CEO of the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes HERE.

John Manelas and wife, Karen Manelas, purchased their first location in April 2004. They expanded into their 2nd location in 2011. They bought out a former 20 group member in Maine in 2013 as their 3rd location. They purchased a former Chevy/Chrysler 14 bay dealership in 2014. In 2016, they purchased an import auto service business and converted it to an Auto Care Plus (store #5). In 2017, they purchased a Volvo Specialty Repair Shop which they decided to then re-brand and create a new brand for us calling it Euro Care Plus. In 2019, we did our first non-acquisition “build to suit” venture erecting an 8 bay facility with upstairs offices for their Corporate headquarters. They also decided to lease the rest of that building where we are preparing to open a Hybrid/EV specialty division to be named Electrified Auto Care. They now have 7 locations (5 of which they own the dirt). 6 Locations in NH and one in ME. Listen to John’s previous episodes HERE.

Gene Morrill, owner of Certified Automotive in Glendora, CA. Hear Gene’s previous episodes HERE.

Donnie Hudson, owner of Troy Auto Care, 3 locations, Troy, MI. Listen to Donnie’s previous episodes HERE

Key Talking Points

• Labor- the cost of labor is the only thing we have left to control. Most profitable, but how many minutes walk out the door daily? Track the cost of the minutes wasted- $5 per minute. You can’t put a price tag on a technician’s ability. How do you affect efficiency? 1 person working 8 hours- 7.2 hours per day of production at 125% efficiency which equals 9 hours per day production.  
• Managed chaos? Don’t make promises you can’t deliver on. Giving customer’s hope that you’ll look at their car but not promising same day repair because you’re unsure of what repair will be
• The younger generation- typically wants structure and not be “beat up” every minute of the day. 
• Dealership vs independent- dissatisfaction in the dealership world. Benefits and the work environment for independent shops is unparalleled. Technicians aren’t “machines” that are rented. 
• Career opportunity- showing path after school outside of attending colleges. Did you know technicians can make more than engineers? Consider onboard quick applications for career days. 
• The professionalism of industry- be proud of industry and craft. Be passionate. Anyone can open an auto repair business without being trained or licensed or certified. Accomplish your goals with help (groups, network, training). There are no secrets.
• DVI’s- embrace it, the most important part is the pictures and inspection is sent to customers. Visualization of issues brings a different perspective to customers. “Seeing is believing.” DVI pictures can also be used in your social media marketing campaigns for future customers to see. “Letting the car tell the story, DVI writes the tale for us.” Helps customers manage their budget for repairs when they can get updated on what is still in working order and what needs to be repaired. 4,000 cars per year with per 7 locations by $100 ticket increase sales= $2.8 million in an increase of sales. 

• A special thanks to Greg Buckley, John Manelas, Gene Morrill and Donnie Hudson for their contribution to the aftermarket.

• Books Page HERE
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

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Mobile Listening APP’s HERE

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com

Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge and a special fortune cookie wisdom shared.

• Guest Host Donnie Hudson from Troy Auto Care in Troy Michigan. Donnie will talk about the ‘Customer Experience’. Donnie’s previous episodes HERE.
• Virtual Shop Tour by John Eppstein from John’s Automotive Care in San Diego, CA. John’s previous episodes HERE.
• Trivia Challenge: Which car company has the ‘Spirit of Ecstasy’ as their Mascot?
• Listen for the fortune cookie wisdom of the week

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Panel:

• Rachael Wacha, City Auto Repair, Gainsville, FL
• Kate Jonasee, K-Tech, Sebastopol, CA (MSO)
• Donnie Hudson, Troy Auto Care, Troy, MI (MSO)
• Jeremy Winters, Service Manager at Weavers Auto Center, Shawnee, KS

Talking Points:

• Kate’s big thing was the improvement in her company culture and the psychology of herself as a leader was impactful.
• Rachael, getting yourself centered so you can make a change with your team
• Some on your team will exit themselves as they choose not to be team players
• Technical and management training is so important to the development of your team
• Donnie does cross-training so each other knows the other job
• Training happens when the culture breeds continuing education
• Localize training needs to be more hands-onHire a national trainer and split costs with fellow shop owners and set up a Saturday for a daytime hands-on
• Labor rates are a reflection of your value proposition. 
• Labor rates should be a function of the business not of the market
• If you did your job right it is never about the labor rate
• Customers want to trust you  
• Rachel sells here value vs price or labor rate
• Customers ask price or rates because they don’t know what else to ask
• Focusing on the customer is part of your culture. They will now it and feel it
• You can offer a value proposition for your customers even if you just started. Start out strong with a strong culture and commitment to your team and your customerSurround yourself with people smarter than you
• Ask other shop owners 90% of them want to help. Put your ego on the shelf. Be humble
• Weavers got completely off of flat rate. They have six-figure technicians on an hourly planYou can tie many performance bonuses
• Donnie and kate has put in place an IRA plan for their techs
• Comebacks:Handled as a #1 priorityThis show the character of the company by how you handle come backs
• Consider a system to track every come back to spot a trend
• Kate and Jeremy are watching the growth of EV’s 
• Kate and Donny are not heavily into Hybrids
• Rachael feels that having peers and colleagues helping her has had a big impact on here business
• Kate feels that her business coach has had a huge impact on her businessShe recently had 36 other shop owners touring her facility where there was knowledge transfer happening for everyoneBonding and Q & A happening
• Idea sharing
• Jeremy has seen the impact of a business coach on the business. A game-changer
• Donnie’s coaching experience is from his local business development group. Sharing, caring, teaching
• Succession planning. How do you plan to doEvery decision you make should be on succeeding the business
• Family businesses have unique dynamics. Open communication is critical
• If you can’t find a successor with the passion necessary you don’t have a good candidate

Resources:

• A special thanks to Donnie Hudson, Kate Jonasee, Rachel Wacha and Jeremy Winters for their contribution to the aftermarket.
• Books Page HERE
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

Facebook   Twitter   Linked In   Email

Mobile Listening APP’s HERE

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at shop-ware.com

The Panel:

• Donnie Hudson, Troy Auto Care, Troy, MI
• Roy Foster, Roy Foster’s Automotive, Reno, NV
• Steve Finzel, Finzel’s Master Tech, Terre Haute, IN

Key Talking Points

Donnie Hudson

1. Communicate with your Team! Weekly! “They Want to be Involved” Feel like they have a say.
2. Keep It Fun! Think outside the box! Set Weekly Sales Goals! “Don’t Get Complacent”
3. Offer Paid Training Classes / Tuition Reimbursement /
4. Simple IRA / Tool Credit / Health Care Allowance
5. Donnie says a solid pay program is very important but it is not necessarily about the money. It is family time and benefits that drive employee loyalty.
6. Listening to your people is an important rule of leadership.
7. Fact Finding Friday’s meeting.
8. He offers paid time off to do something in the community for his people. Something charitable of their choosing.I’m here to support you.
9. He takes a portion of his team and families to Las Vegas for AAPEX

Roy Foster

He has a 4 day work week for most on his team who want it. Retirement plan, health and dental, ongoing training both in house and AutoTech Training, bonus programs.

1. Weekly Team Meetings: Council together, listen to their input and let them help make policies and procedures, set goals together, regularly share KPI’s, share successes, address their concerns and discuss safety.
2. Create a culture: Get buy-in from employees through success, share customer reviews, cleanliness and organized, let them know when they are doing a good job, share in the vision and mission.
3. State of the Art Equipment: have the best tools and equipment, information systems, have the right tools for the job, equipment training videos and manufacturer training clinics with lunch.
4. He cultivates an environment where his team wants to be there. Acknowledging a job well done.
5. Invest in state of the art tools, equipment and software.

Steve Finzel

1. Employee loyalty is about the relationship. Through the use of one on one meeting, monthly team meetings that include total shop performance and key indicator numbers, and Friday casual lunch meetings, employees feel connected to the business and each other. As shop owners, it is part of your responsibility to nurture this. MOP bucket meetings to get anything off your chest. No names no rebuttal. Honest and transparent. 
2. Using outside of work experiences like summer family party, Christmas party, Happy hour, out of town training and sporting events helps to create the bond.
3. Providing training, healthcare, simple IRA and an above average compensation package tell the employee you care about the well being of them and their family. Providing training lets them know you care as much about their success as yours.
4. Steve closes the shop between Christmas and New Years.
5. Benefits require the growth of your business and profits.
6. Leaves a skeleton crew at the shop and takes most of his team to Vision.

Resources:

• A special thanks to Donnie Hudson, Roy Foster, and Steve Finzel for their contribution to the aftermarket.
• Books Page HERE
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

Facebook   Twitter   Linked In   Email

This episode is brought to you by Jasper Engines & Transmissions. When a car’s engine or transmission fails, it’s not the end of the road. A remanufactured drivetrain product from Jasper Engines & Transmissions will give your car a new lease on life. JASPER has over 2000 Associates, three manufacturing facilities, two distribution centers, and 45 branch offices across the country. They’re all working to produce, transport and deliver the perfect product. That’s what they do best… keep customers happy. Visit jasperengines.com

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