Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Show Notes

• Watch Full Video Episode
• Right to Repair Progress (00:02:05)
• Technology in the Automotive Industry (00:05:35)
• Upcoming Institute Summit (00:06:29) https://www.wearetheinstitute.com/summit
• Rapid Technological Changes (00:07:41)
• Entrepreneurial Spirit in the Industry (00:09:23)
• Commitment to Repair All Vehicles (00:10:31)
• Tech Training Hub Launch (00:11:33) https://www.mema.org/tech-training-hub
• Training Portal Details (00:15:18)
• Manufacturer Collaboration (00:16:45)
• Training Opportunities in the Industry (00:18:21)
• Growth of Training Professionals (00:19:48)
• Challenges of New Technologies (00:20:04)
• Building Consumer Trust (00:21:05)
• The Importance of Education (00:22:45)
• Embracing Industry Changes (00:23:28)
• Electric Vehicle Trends (00:24:01)
• Future Opportunities in Aftermarket (00:24:50)
• Consumer Awareness of EV Technology (00:26:33)
• Importance of Attending AAPEX (00:27:30) https://www.aapexshow.com/

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX – Now more than ever. https://www.aapexshow.com/

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com

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Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

Show Notes

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

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Join Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association, and Paul McCarthy, President and CEO of MEMA Aftermarket Suppliers Group, as they discuss the recent update to the law and the challenges that may arise in enforcing it. The recent decision by a federal judge in Massachusetts to allow the law to go into effect is a big step forward for the automotive industry, but there are still some challenges that need to be addressed. They discuss the limitations of the Memorandum of Understanding (MOU) model for data sharing between Original Equipment Manufacturers (OEMs) and independent repair shops and urge listeners to sign the petition at repairact.com and support the Federal Repair Act, also known as HR 906. Lisa and Paul describe the bill as a reasonable and critical solution to ensure vehicle repairability, safety, and cybersecurity. They stress the need for unified and passionate support from the industry to push Congress to take affirmative action and pass the bill.

Paul McCarthy, President and CEO of MEMA Aftermarket Suppliers Group. Find Paul’s other episodes HERE.

Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association

Show Notes

• Update on Right to Repair legislation (00:01:50)
• Enforcement of the law (00:03:15) The judge denied the request for an injunction, and the law is now in effect and can be enforced. However, the attorney general’s office has no immediate plans to enforce the law, which may require private lawsuits by consumers or owners of vehicles to go out and enforce the law.
• Challenges in complying with the law (00:04:40) The OE’s view is that the law is impossible to implement, and therefore they can’t comply with it. The aftermarket has a different view and demonstrated to the judge in the trial that there were multiple ways to accomplish what the law requires.
• Supporting Right to Repair (00:06:12) Encouragement to support Right to Repair legislation by completing a form on autocareadvocacy.org
• Importance of Right to Repair (00:07:35) Discussion of the importance of Right to Repair legislation for free market competition and consumer choice, and the need for people to let their congressperson know that it matters to them.
• Maine Right to Repair Initiative (00:11:36)
• Democracy Win in Massachusetts (00:12:51) Paul McCarthy discusses the recent decision in Massachusetts as a win for democracy, as consumers voted overwhelmingly for the Right to Repair law.
• Monetization of data (00:17:10) The OES’s desire to make money off of data and the fear of losing revenue streams.
• The Reasonable Bill (00:20:20) The Repair Act is a reasonable bill that seeks to ensure safety and cybersecurity in vehicle repairability. It is something the whole industry should support.
• Action Timebound (00:22:05) It is critical to show unified and passionate support for the Federal Repair Act by signing the petition on repairact.com. The goal is to have a public hearing by the end of summer or early fall.

Thanks to our Partner, NAPA AUTO CARE

Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

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As one of the top 10 industries in America, we need to advocate consumer choice in a competitive market, and if we don’t do what is pro-consumer and pro-aftermarket, the dealers will get all the business. I’m with Bill Hanvey, CEO of the AutoCare Association, Paul McCarthy, CEO of the Automotive Aftermarket Suppliers Association (AASA), and Ryan and Andrea Goff, shop owners that went to Washington to speak to their representative and to show support for the Right To Repair initiative.  Have you signed the petition? Go to RepairAct.com so easy to tell your congressperson you support the Right to Repair.  Stay tuned for an important episode that affects ALL OF US.

Watch the Episode on YouTube

Bill Hanvey, President and CEO of the Auto Care Association. Find Bill’s other episodes HERE.

Paul McCarthy, AASA President. Find Paul’s other episodes HERE.

Ryan and Andrea Goff, Rogers Tire Pros and Auto Care

Key Talking Points

• Massachusetts helped set the tone two years ago, but it is embroiled in a fight between the OEs and the voters and a judge who has yet to make a ruling. There are recent discussions that 75% to 25% of voters approved overwhelmingly
• “The right to repair is alluring in its simplicity. In theory, it seems obvious that if you do buy something, you own it, and you should have the freedom to do what you want with it,” said U.S. Rep. Claudia Tenney (R-N.Y.), ranking member of the subcommittee. “The right to repair, if properly designed, can create a world of consumer choice, competitive pricing, and potential cost savings.
• “However, when this issue is examined in full depth, it becomes substantially less black and white,” she said. “Today, many machines are essentially sophisticated supercomputers… they perform seemingly miraculous feats thanks to delicate and complex electronic components integrated with highly specialized, proprietary software. Even with all the possible tools and resources at one’s disposal, attempting to sell, fix, or modify products with electronic components could lead to disastrous results, such as product failure or, even worse, serious injury to the consumer. In addition, these alterations can put the privacy and security of the user at risk.”
• To industry: Do not abandon your interest in this initiative. Access to data is critical for the survival of our industry. This is anti-consumer because there isn’t enough bays or technicians in the dealer network to service the repair and maintenance of our car park. It is also pro-consumer as it creates competition.
• What can we do? Right to repair needs to be on 20 and networking group agendas. We must speak to our legislators
• If you own a shop, you must make an appointment with your local congressperson’s office and see your congressperson in person. Don’t be nervous to share with your customers- we are at the tip of the iceberg
• By 2020- 4% had advanced connectivity that allowed for remote diagnostics. By 2025 almost every new vehicle will have that advanced connectivity
• Right to Repair Info Graphic download https://bit.ly/3BOotBI
• Right to Repair Media Kit for Graphics and postcards. https://bit.ly/3eZOi8Z

Connect with the Podcast

Aftermarket Radio Network

Subscribe on YouTube

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Important Books

Check out today’s partners:

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

Key Talking Points

• Joe’s Garage AAPEX 2021- a playground for the automotive industry with lifts and hands-on engagement 
• Right to repair- allows for the bidirectional access of data for vehicles in a standardized format. Get the diagnostic information from the vehicle. Lawsuit ensued. A federal bill will push the automotive Right to Repair. It’s not the independent vs dealership, it’s about equal competition and allowing the consumer to choose
• Subaru- disabling Starlink system which is now evidence
• Automakers have 270 lobbyists, the automotive aftermarket has  9
• Changing driving habits but the miles driven is still increasing- more dependence on the vehicle, automobility 
• EV growth- 280 million vehicles in operation, it will take time to shift, EV’s still require repairs
• Ecommerce- expectations have increased, data and business technology has leveled up and activated the industry to improve
• Don’t be afraid of the future
• Repairact.com allows your signed petition sent to your local representative

Connect with the show:

Aftermarket Radio Network

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partners:

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX – Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

The Panel

Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner. Bill leads the strategic direction of The Auto Care Association’s 3,000 members and 150,000 companies representing automotive manufacturers, distributors, and service providers. Find Bill’s other episodes HERE.

Paul McCarthy, AASA President.Paul has over 23 years of experience in the automotive industry. Prior to joining MEMA, Paul led the Automotive and Industrial Products Strategy Practice at PricewaterhouseCoopers (PwC). He consulted at dozens of automotive suppliers, eight of the top ten global automakers, and at private equity firms and financial institutions. His past leadership roles include heading PwC Germany’s Automotive Strategy advisory practice and leading global forecasting and analysis for a prominent vehicle forecast service, Autofacts. Paul has an MBA from Duke’s University’s Fuqua School of Business. Find Paul’s other episodes HERE.

Tim Allbritten, Director, Business Development and Market Research at BG Products

John Hanighen, CEO at Cloyes Gear and Products

Paul McCarthy, AASA President. Paul has over 23 years of experience in the automotive industry. Prior to joining MEMA, Paul led the Automotive and Industrial Products Strategy Practice at PricewaterhouseCoopers (PwC). He consulted at dozens of automotive suppliers, eight of the top ten global automakers, and at private equity firms and financial institutions. His past leadership roles include heading PwC Germany’s Automotive Strategy advisory practice and leading global forecasting and analysis for a prominent vehicle forecast service, Autofacts. Paul has an MBA from Duke’s University’s Fuqua School of Business.

Find Paul’s other episodes HERE.

Key Talking Points

• It started month 1 of the pandemic 
• Brand names won’t risk quality 
• Every day is a new challenge for manufacturers 
• When is it back to normal? Recast the question “when does it get better?”
• Improving fill rates and collaboration up and down the supply chain
• Data planning is essential for forecasting and making better decisions 
• Allocation- always have the “recipe” 
• Pricing- packaging costs, inflation, supply/demand, raw material pricing by SKU. More questions are being asked which requires more pricing knowledge and transparency. 
• Container pricing- $1,500 to 18,000. Airfreight has also increased. 
• Economic trends- travel is increasing
• It’s a demand problem not a supply chain problem- it is a good problem, heavy dependence on the automotive industry. 

Connect with the show:

Aftermarket Radio Network

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partners:

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX – Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

Key Talking Points

• The biggest disruption in the supply chain since World War II- demand coming out of the pandemic, the reason for inflation. Not a singular problem, it’s the entire system being overwhelmed. COVID restrictions with overseas ports. 
• Shipping issues and delays- ports backed up, just being able to get space on a truck or shipping containers. Shipping container fee for the boat is 20K. Starting to use more airfreight. 
• Truck issues- access and drivers
• Raw material shortage- chemicals, oil, microchips, steel etc.  
• Labor issues- working in plants and warehouses. Stimulus is keeping a lot of people at home. Labor inflation
• 7,000 workshops in the USA- busy as they want to be as they manage their capacity. 
• 1 million jobs available in industry plus retirement is a double edge sword. 
• Nearshoring is growing- less supply risk but labor issue is still prevalent 
• Quality issues- competitors with the same part available are made in low-cost countries. You need customer satisfaction, the brands that you long trust for quality are still brands to trust. Top shops want the best quality parts. 
• Manufacturer website- Knowyourparts.com 
• How long will it last? How long will we see this level of demand for repair shops? This year that will have over 11% growth over last year. Next year over 5% growth. 2023 and 2024 growth slow of course, but is still above the pre-pandemic trend.
• Electrification- more opportunity than threat for the aftermarket, be ahead of the curve.

• A special thanks to Bruce Ronning, Brian Norko, Malcolm Sissmore and Paul McCarthy for their contribution to the aftermarket.

• Books Page HERE
• Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes.

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Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy Carm a Cup of Coffee 

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com

Dr. John Passante is a legacy automotive aftermarket Human Resource professional and the President and CEO of The Organizational Development Group. He’s worked with and for some of the biggest names in our industry including Monroe/Tenneco, Delphi, Moog and Car Quest.

I’ve seen John speak at many events and he always ignites the spirit of self-development and leadership.

John works with many aftermarket organizations to increase its effectiveness by better utilizing their human capital to implement change initiatives including Management Development, Leadership Development, Personal Development, and Team Development among others. Find John’s other episodes HERE.

Paul T. McCarthy is the President of Automotive Aftermarket Suppliers Association. AASA is the voice for the automotive aftermarket supplier industry.

Paul has 23 years of experience in the automotive industry. Prior to joining MEMA, Paul led the Automotive and Industrial Products Strategy Practice at PricewaterhouseCoopers (PwC). He consulted at dozens of automotive suppliers, eight of the top ten global automakers, and at private equity firms and financial institutions. His past leadership roles include heading PwC Germany’s Automotive Strategy advisory practice and leading global forecasting and analysis for a prominent vehicle forecast service, Autofacts. Paul has an MBA from Duke’s University’s Fuqua School of Business. Find Paul’s other episodes HERE.

Key Talking Points:

• Am I being heard and understood? As owner, and as employee etcTo do lists and “things” often clutter the day- but nothing happens without people
• 62% of people are not fully engaged in their job  
• 70% of employees feel they never been given sign of appreciation 
• No one gets to where they are in life by themselves- don’t let your ego get in the wayWhy are you in the automotive industry? Everyone has a personal story connecting them to the industry.
• Leadership is validadting the people you lead everyday- vision, values and validationLeadership is caring and showing that you care
• Match your words and actions
• Accepting people for who they are and being comfortable with yourself- sharing what you know and admitting what you don’t know
• Unlock the talent and potential in people
• Take the fear out of learning and trying something new
• Difference between motivation and movement- “Do this or I’ll fire you” vs “Let’s talk about how we can improve efficiency,” One is fear, one is inclusion
• Do you ask your employees for ideas?
• Real test of leadership is when times are tough- invoke faith in the process and the industry 
• It’s all about the customer- connecting with themShow your customers you value them- ask how they are doing personally, how their family is doing etc

Resources:

• Thanks to Paul McCarthy and John Passante for their contribution to the aftermarket’s premier podcast.
• Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
• Find every podcast episode HERE.
• Every episode segmented by Series HERE.
• Key Word Search HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser and many more. Mobile Listening APP’s HERE

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Buy me a coffee

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2020 will take place Tuesday, Nov. 3 through Thursday, Nov. 5, 2020 at the Sands Expo in Las Vegas. Therefore, more than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals. They will be from 135 countries which are projected to be in Las Vegas during AAPEX 2020. For information, visit aapexshow.com

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at shop-ware.com

It is time to schedule training sessions in light of having extra time available. There are many things that can be done from equipment maintenance, painting, repairs, fix-up, clean up and training.

• Dig out the seminar books from the last year and have the technician who attended provide a small class to your team. When you teach you learn.
• Schedule on-line training
• Listen to podcasts. The Remarkable Results Radio brands have over 750 podcasts available on just about any subject you can imagine. Team listening is fun and you can have a discussion after.
• Every podcast has a ‘show page’ where the talking points are done and you can you this for a meeting agenda or as discussion points.

“Terry Wynter — I have always been a big fan of training, but being in SW Florida, it’s hard finding a break to get all the guys together, but with this coronavirus spreading fear, business slowed just a little, a perfect time to gather the troops & listen to a podcast, very informative & always to the point…thanks again, Terry Wynter”

Emerging Technology

• RR 487: Joe Register – Will You Be at the Forefront of Technology?
• RR 393: ADAS is the Next Big Thing. Advice From an ADAS Calibration Shop.
• FTR 022: Scott Brown – Don’t Ignore ADAS. Know it. Learn it.
• RR 381: SVI – Secure Vehicle Interface: The Future In Secured, Standardized, And Direct Access to Vehicle Networks
• RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals

Technician Talk

• RR 492: YouTube – Benefit or Burden Part 2 
• RR 464: YouTube – Benefit or Burden Part 1
• RR 490: Technician Round Table – Part 8 – Loyalty
• RR 444: Technician Round Table – Part 7 – Heipp – Landry – Fanslow: Professionalism and More
• RR 475: Dirk Fuchs and Jeff Bly – Will System Training Impact a Technicians Ability to Diagnose and Improve Shops Profits
• RR 419: Bringing Technician Proficiency to the Next Level Through Mentoring Programs
• RR 414: Elevating Our Industry’s Definition of Mechanic/Technician 
• RR 377: Gary Smith – The Knowledge Of Electricity Is The Basis Of Every Solution To A Diagnostics Problem

Tech

• RR 473: Derek Kaufman on Augmented Reality – Closer Than You Think
• THA 138: The Business Side of ADAS – Advanced Driver Assistance Systems
• RR 462: Paul McCarthy – AASA President Has the Back of the Service Professional
• THA 131: Preparing Your Shop For the Next Five and Ten Years
• RR 354: Geek Talk 2.0 Part Two – Tech Talk From Aftermarket Professionals
• RR 328: Trained By Techs – Martino, Kline, Culotta, Miller, Brandt
• RR 309: The Shop of the Future – Are You Prepared? Vision 2018 Town Hall

Resources:

• Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
• Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser and many more. Mobile Listening APP’s HERE
• Find every podcast episode HERE.
• Every episode segmented by Series HERE.
• Key Word Search HERE.
• Love what we do? Buy Carm a cup of coffee HERE.

Be socially involved and in touch with the show:

Facebook   Twitter   Linked In   Email

Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE.

Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner.

Do you know that a car collects data as you drive? By 2022, 87% of new vehicles will be transmitting telematic data wirelessly. But who owns the data? The car manufacturer does. Without access to data, the independent service professional will not be able to get specific diagnostic data from the vehicle.

Bill leads the strategic direction of The Auto Care Association’s 3,000 members and 150,000 companies representing automotive manufacturers, distributors, and service providers. Find Bill’s other episodes HERE.

Paul T. McCarthy is the President of Automotive Aftermarket Suppliers Association. AASA is the voice for the automotive aftermarket supplier industry.

Paul McCarthy assumed the position of president and chief operating officer of Automotive Aftermarket Suppliers Association (AASA), the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association

(MEMA), in July 2019. As AASA’s top executive, he is focused on its mission: to advance the aftermarket industry and the business interests of its members and to support a high-growth, profitable, innovative and influential aftermarket supplier industry.

Prior to his promotion, Paul served as executive vice president of AASA, helping its president lead the association. He also served as senior vice president, strategy, for MEMA, the parent organization of AASA, Heavy Duty Manufacturers Association (HDMA), MERA – the Association for Sustainable Manufacturing and Original Equipment Suppliers Association (OESA).

Paul has 23 years of experience in the automotive industry. Prior to joining MEMA, Paul led the Automotive and Industrial Products Strategy Practice at PricewaterhouseCoopers (PwC). He consulted at dozens of automotive suppliers, eight of the top ten global automakers, and at private equity firms and financial institutions. His past leadership roles include heading PwC Germany’s Automotive Strategy advisory practice and leading global forecasting and analysis for a prominent vehicle forecast service, Autofacts. Paul has an MBA from Duke’s University’s Fuqua School of Business. Find Paul’s other episodes HERE.

Key Talking Points:

• The aftermarket was honored to have President George Bush as the Keynote Speaker
  • Took us into his presidency
• Bill and Paul announced a dedicated space called ‘Repair Shop HQ’ just for the service professional
  • On the show floor an operable shop with hands-on training
  • Alternative fuel vehicles
  • Emerging Technology
  • Under Car and Underhood training
• AAPEX has a commitment to the service professional
• AAPEX is a homecoming for all in the industry
• A lot of business is done at AAPEX, however, friendships are made, solidified and re-kindled at AAPEX
• AutoCare is helping to come up with technical solutions to continue our legacy for generations to come
• We can and will be able to repair the vehicles of the future. There is a lot of opportunities but you need to learn and become part of the solution    
• AAPEX will capture the essence of the Emerging Technology displayed at AAPEX 19
• You Car. Your Data. Your Choice
  • A multi-level education process
  • Consumers do not know that their vehicle data is going to the OE
  • Sign and share the petition
  • www.yourcaryourdata.org
  • The action plan is to activate the industry
• Discuss ‘Your Car. Your Data. Your Choice’ with the consumer and point them where to go to sign the petition
  • From the above website print out the marketing materials and give to your customer
  • They need to know they may lose their relationship with you if we don’t have access to the vehicle data
  • Put the logo and the website on your point of sale invoice
• We underestimate the size and scope of our industry
  • 85% of America gets to work driving their car
  • We can get one million signature is we mobilize the consumer
  •  $405B Industry
  • We employ 4.7 M people
  • Greater than 2% of the nations GDP

Website – YourCarYourData.org HERE

 NY Times Op-Ed Article – Your Car Knows When You Gain Weight by Bill Hanvey HERE

Resources:

• Thanks to Bill Hanvey and Paul McCarthy for their contribution to the aftermarket’s premier podcast.
• AASA –  Automotive Aftermarket Suppliers Association Website HERE
• AutoCare –  AutoCare Association Website HERE
• Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

Be socially involved and in touch with the show:
Facebook   Twitter   Linked In   Email    Events    Speaking

Subscribe to a mobile listening app HERE.

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. Therefore, more than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals. They will be from 135 countries which are projected to be in Las Vegas during AAPEX 2019. For information, visit aapexshow.com

Paul T. McCarthy is the President of Automotive Aftermarket Suppliers Association. AASA is the voice for the automotive aftermarket supplier industry.

Paul McCarthy assumed the position of president and chief operating officer of Automotive Aftermarket Suppliers Association (AASA), the light vehicle aftermarket division of the Motor & Equipment Manufacturers Association (MEMA), in July 2019. As AASA’s top executive, he is focused on its mission: to advance the aftermarket industry and the business interests of its members and to support a high-growth, profitable, innovative and influential aftermarket supplier industry.

Prior to his promotion, Paul served as executive vice president of AASA, helping its president lead the association. He also served as senior vice president, strategy, for MEMA, the parent organization of AASA, Heavy Duty Manufacturers Association (HDMA), MERA – the Association for Sustainable Manufacturing and Original Equipment Suppliers Association (OESA).

Paul has 23 years of experience in the automotive industry. Prior to joining MEMA, Paul led the Automotive and Industrial Products Strategy Practice at PricewaterhouseCoopers (PwC). He consulted at dozens of automotive suppliers, eight of the top ten global automakers, and at private equity firms and financial institutions. His past leadership roles include heading PwC Germany’s Automotive Strategy advisory practice and leading global forecasting and analysis for a prominent vehicle forecast service, Autofacts. Paul has an MBA from Duke’s University’s Fuqua School of Business.

Key Talking Points:

• AASA- Automotive Aftermarket Suppliers Association
  • Members make the parts, chemicals, tools, equipment, technology for vehicles
  • Care about quality, safety, and value
  • Part of NEMA- been representing manufacturers and suppliers for over 115 years  
• ADAS
  • Fear of ADAS and how we can repair vehicles- it can be done
  • Everyone thought fuel injections, electronic control units etc wouldn’t work and couldn’t be repaired- not doomed, the industry found a way and learned 
  • Driver-assist vehicles- drivers tend to be less tired, leads to driving more
  • Projected in 2030-  36% expected growth from new products/technologies, with reinvention shop owners and technicians can thrive
  • Without change, there is no profit
• Rideshare in NYC- 600 million miles/year increase in miles driven
  • Made it more appealing and convenient 
  • Public transport decrease
• Recession
  • New vehicle sales go down more than aftermarket
  • Some people go ahead with repairs instead of buying a new vehicle, some people will defer from repairs and maintenance   
• Access to data- future of the industry
  • 100 million vehicles on road today that has some type of repair constraint
  • Federal issue, safety/cyber security
• Future outlook
  • Over the last 20 years size of aftermarket (dollar amount) has more than doubled 
  • Last year the size of maintenance and repair market was almost 300 billion dollars, 2022 forecasted 338 billion
  • Increase the complexity of repairs- more educated labor
• Sign the petition. Visit – Your Car Your Data – HERE

Resources:

• Thanks to Paul McCarthy for his contribution to the aftermarket’s premier podcast.
• Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

Be socially involved and in touch with the show:
Facebook   Twitter   Linked In   Email    Events    Speaking

Subscribe to a free mobile listening app HERE.

This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. Therefore, more than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals. They will be from 135 countries which are projected to be in Las Vegas during AAPEX 2019. For information, visit aapexshow.com

Dr. John Passante is an important contributor in an important, never been done before, industry project that will be introduced at AAPEX 2015. It’s a new book highlighting the success stories of some of today’s leading female aftermarket professionals and it will be unveiled at AAPEX 2015.

The book, “A Woman’s Perspective on Leading” is an essay anthology created by Dr. John A. Passante and features twenty-one pioneering women in the automotive aftermarket. Showcasing a wide range of female leaders, the book captures their diverse and inspirational stories, illustrating their trajectories in the industry and their advice for other women who aspire to become aftermarket leaders as well.

Listen to John tell the story of concept to final version of this very special book project: “A Woman’s Perspective on Leadership”.

Contributors to the book include Passante as well as JoAnn Bortles, Nicole Brennan, Tammy (Chaffee) Tecklenburg, Jody DeVere, Ruth Ehlinger, Lauren Fix, Julia Johnson, Jody Kramer, Diane Larson, Bogi Lateiner, Paula Lombard, Amy Mattinat, Colleen McCarthy, Ashley Ridenour, Lisa Rodriguez, Karen Salvaggio, Lorraine Schultz, Patricia Serratore, Beth Skove, Laura Soave and Donna Wagner. The book was edited by Amy Antenora of Babcox Media, which also donated all costs associated with publishing the book.

John Passante’s bio reads like a Who’ Who in the aftermarket.
John is a broad-based senior executive with over 30 years of extensive general marketing and sales experience to include organizational development and senior human resources. John is the CEO/President at The Organizational Development Group, is past President and CEO of Brenton Productions. He has worked with corporations such as CARQUEST where he was senior vice president. He was also senior vice president, human resources for Moog Automotive and senior director worldwide human resources, sales and marketing for Delphi Products and Service Solutions.

In 1995, John was inducted into the Automotive Aftermarket Hall of Fame and is an adjunct professor at Northwood University and the University of the Aftermarket.

The book is ready for release and there’s going to be a book presentation and signing at AAPEX on November 3^rd, 2015 at 5PM, just after the yearly award presentations at Sands Room 307-310 at 5 PM. The book is available for a donation only and will benefit the Babcox Media Car Care Council Scholarship, which will be presented in 2016 to a deserving woman interested in pursuing a career in the auto care industry. John explains all about the scholarship program in the interview.  If you didn’t get your copy at AAPEX 2015 monitor these show notes for a future announcement on how you can donate to get a copy of the book.

The purpose and creative concept of the book was driven by these principles:

Providing the Automotive Aftermarket a Fresh Perspective

To Inspire Women to Pursue Greater Career Challenges

To Inspire Women to Join the Ranks of our Industry

Getting a Unique Perspective from a Female Point of View on the Automotive Aftermarket

To provide a potential textbook for the Northwood University aftermarket program.

[BTW: Five of the contributors to the book have been featured on Remarkable Results Podcast episodes. They are: Amy Mattinat (13 & 22), Diane Larson (8), Bogi Lateiner (27), Trish Serratore (43 & 47) and Jody DeVere (81). Find the episodes quickly by using the Industry Women Series Category filter that displays all episodes that are women relevant.]

Want to get the book? Download application here or click on book cover.