Our Team Sold Jobs While Stuck at the Kansas City Airport [AW 096]

Guest host and shop tour with Shawn Gilfillan, Automotive Magic, Kenvil, NJ. Shawn and his team were stuck at the Kansas City airport after Vision 2022, but that didn’t stop them. They worked remotely while using the communication training they received over the weekend.

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Key Talking Points

  • Flight from Vision got canceled- his team worked remotely Monday with the 3 employees that opened the shop
  • Growing your staff- brought 8 members of staff to Vision 2022, had training, bought new tools, stayed together in the same house, connected as a team
  • Plan ahead for training budgets
  • 6,000 square feet, 7 lifts, 5 techs
  • Opened second location as a “quick lube”- breaks, suspensions, alignments, tires, oil, quick in and out jobs
  • RR 421 Mike Michalowicz: Inside his book ‘Profit First’

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Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!