Surviving the Loss of 3 Technicians in 3 Weeks – John Bridgwater [AW 111]

Guest host and shop tour with John Bridgwater, Doral’s Auto Repair, San Leandro, CA. Find out how John recovered from losing 3 technicians in 3 weeks.

Watch the Episode on YouTube

John Bridgwater, Doral’s Auto Repair, San Leandro, CA. Listen to John’s previous episodes HERE

Key Talking Points

  • Lost 3 technicians within 3 weeks
  • “When it’s time to go it’s time to go, don’t prolong the inevitable”
  • Has Transformers Institute as coaching company- did SWOT analysis, put an action plan in place
  • Replaced 2 technicians already and other interviews scheduled
  • Hiring a manager to be an integrator 
  • Advice- be transparent and be open, no matter how bad the situation is there is always growth

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!