Internal Company App Gets the Word Out [AW 148]

Communication is full of opportunities and challenges. How do you effectively communicate with everyone in your business, especially if you’re a multi-shop owner? Bill Snow discusses their own internal app and why it is critical in their business.

Bill Snow, VP of Franchise Development and Operations, Rad Air. Listen to Bill’s previous episodes HERE

Watch Full Video Episode HERE

Show Notes:  

  • Internal company app- 10 franchises, how do you effectively communicate with everyone? 
  • Communication- opportunity, and obstacles
  • Upcoming training in town- instead of the email trickle-down effect to technician level, switch to an app. Set reminders, set deadlines (video/training/messages), two-way street.  
  • Sending videos, employee manual, training, insurance, etc
  • Learning Management System- inside the app, developed video content (short segments)
  • Career fair- discuss the app for the company 
  • Onboarding new employees- onboarding videos prior to the first day
  • App developer: https://www.verasana.com/

Thanks to our Partner, Dorman Products. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Connect with the Podcast:

Aftermarket Radio Network

Subscribe on YouTube

Visit us on the Web

Follow on Facebook

Become an Insider

Buy me a coffee

Important Books

Check out today’s partner:

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!