RR 086: Cecil Bullard from Institute for Automotive Business Excellence

Cecil Bullard, President of the Institute for Automotive Business Excellence shares this thoughts and lessons on the success of the service professional. He is very passionate about the success of the service professional and shares some important strategies for growth and profitability.

Why Listen? You will hear Cecil talk about:

Six KPI (Key Performance Indicators) every profitable shop must manage each day.

The typical shop owner does not know what he needs to know to improve their net income to 20%.

Implementing is one of the biggest challenges to improving any business.

How to create the money to grow the bottom line so every owner can work ON their business and not IN it.

His strong belief that a business plan, charting out the pathway to a 20% net income is the most important map to success.

This is only a small portion of many key take-a-ways from this episode. If you are a service professional you owe yourself this listen. Get your note pad out, you’ll need it.


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This episode is brought to you by Federal-Mogul Episode Logo Sponsored By v1Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!