Bring the Classroom to the Shop: Raising the Bar For On-Site Training [RR 1105]
Thanks to our Partners, NAPA Auto Care and NAPA TRACS
What if the best place to train your technicians isn’t a classroom, but your own shop?
In this episode of Remarkable Results Radio, Carm Capriotto sits down with Brandon Steckler, former Motor Age editor and industry educator, to discuss S.W.A.T. (Steckler Worldwide Automotive Technical Training and Diagnostics) and his mission to elevate automotive repair through hands-on education, diagnostic support, and a culture of continuous learning.
Brandon explains why effective training should close knowledge gaps rather than simply provide quick answers, and why shop owners should view education as an investment in their people, their business, and the entire local repair community.
What You’ll Learn
- How S.W.A.T. combines just-in-time diagnostic support with technician training.
- Why on-site training can create stronger technical foundations and better diagnostic habits.
- Why shop owners shouldn’t fear inviting neighboring businesses to participate in training.
- How collaboration between local shops can strengthen the entire automotive repair community.
- Why technicians need to become “perpetual students” as vehicle technology continues to evolve.
- How investing in training can improve technician confidence, productivity, and profitability.
- Why bringing education directly into the shop can shorten the distance between learning and earning.
Great technical training doesn’t simply help a technician fix today’s vehicle. It builds the knowledge, habits, confidence, and diagnostic thinking needed for tomorrow’s challenges. Brandon’s message is clear: shops that consistently invest in education create stronger professionals, stronger teams, and a stronger industry.
Brandon Steckler, S.W.A.T Training and Diagnostics. Brandon’s previous episodes HERE.
Brandon’s Cell Phone: 1 (484) 824-4621
Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://remarkableresultsradiopodcast.captivate.fm/napaautocare
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
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The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/
- Remarkable Results Radio Podcast with Carm Capriotto: Facilitating Wisdom Through Storytelling and Open Discussion. https://remarkableresults.biz/
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- Business by the Numbers: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
- The Auto Repair Marketing Podcast: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
- The Weekly Blitz: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
- Speak Up! Effective Communication: Develop Interpersonal and Professional Communication Skills with Craig O’Neill. https://craigoneill.captivate.fm


