Erik Mortensen – Former Technician Now Automotive Educator [RR 497]

Erik Mortensen, an Automotive Instructor at Watauga High School, transforms his classroom into an automotive service shop.

Key Talking Points:

  • A former technician that runs an automotive
  • An automotive service shop in the classroomFive bays
  • Parts room
  • Toolroom 
  • Alignment rack
  • All the equipment you would need
  • He took an existing program and made it his own with an open book
  • The program is growing and his classes are full
  • A goal of his is to get the students to find their self-worth and a skill they may be good at
  • Watauga High School has a large CTE program (Career and Technical Education)
  • Students are assigned roles within the ‘shop’
  • He believes that working on ‘live’ teacher vehicles vs doner cars brings a greater responsibility of importance and safety.
  • Start the students off with a ‘mechanic’ mentality and understand the learning never stops and ‘diagnostician’ is in their future
  • If being an educator is your passion, then do it


  • Thanks to Eric Mortensen for his contribution to the aftermarket’s premier podcast.
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Since 1989 TRACS has been the industry’s leading shop management system. And in the last 30 years it’s gotten better and better. Today TRACS Enterprise offers even more of the features AutoCare Center owners want—things like a powerful interactive scheduling calendar, faster and streamlined workflow, plus streamlined parts ordering and purchasing options. And there’s more—Punch-out to Mitchell ProDemand, mobile VIN capture, and multi-shop capabilities. That means you can count on TRACS Enterprise to help drive your success today and well into the future.

Learn more about TRACS Enterprise and the hundreds of other benefits the NAPA family has to offer. Talk with your servicing NAPA store or visit

About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!