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The Power of Branding and The Power of Letting Go – Andy Bizub [RR 806]

Carm Capriotto, AAP — Fri, 16 Dec 2022 05:15:00 +0000

Recorded live at AAPEX with Andy Bizub, Midwest Performance Cars, Chicago and Northbook, IL. Andy shares a story about how his branding connected two customer’s in Croatia and how he is able to be a remote owner while living in Texas.

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Andy’s previous episodes HERE.

Show Notes:

Power of branding-branding with hats and stainless water bottles for customers. Design is what captures our imaginations; having great design is so valuable. Your brand and logo is very important
Power of stepping away and letting your crew take the reins
Remote ownership- letting your team develop professionally and trust them
Train your team to the point where they are financially and culturally enough that they would not want to leave

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Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Remote Ownership [THA 306]

Carm Capriotto, AAP — Thu, 15 Dec 2022 05:15:00 +0000

Hear from 3 shop owners that run their businesses remotely. Yes, it is possible! If you feel like you can’t possibly relinquish control of the business, these owners are here to tell you why, how, and the benefits of being a remote owner. Spoiler alert: the secret sauce is the people, processes, and systems you have in place.

Watch Episode HERE

Bryan Kelley, Valley Automotive Repair & Electric, Covington, WA. Bryan’s previous episodes HERE.

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Andy’s previous episodes HERE.

Tom Ham, Automotive Management Network. Tom’s previous episodes HERE.

Show Notes:

The “WHY” of being a remote owner- personal decision for Andy’s family to move to Dallas. 4 Years into owning the business, he had the right people in place. Bryan Kelley’s team told him “You’re not here anyway.” Bryan found himself spending more time with his family when he was splitting his time 50/50 than when he was located 5 minutes from the shop. Tom spends 7-8 months a year away from his shop.
Control- people want to be needed and believe the shop revolves around them.
How to start- test it for half a day, full day, week, and month. Fine-tune it as you go. Work like you are there. Fully duplicate your shop office, so there is no need to go to the shop.
Processes and systems that make it possible to stay close to the business. Use Slack or similar for communication for as many things as possible.
It gives you more time to connect with your employees on a personal level. Your calendar isn’t running your day anymore.
Career path for your employees- ownership mentality and creating leadership skills
“The only thing worse than training an employee and having them leave, is to not train them, and have them stay.” Zig Ziglar.

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Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

Technician Tools and Jocko [THA 298]

Carm Capriotto, AAP — Thu, 20 Oct 2022 05:15:00 +0000

Do wages today support the tools technicians need? What are they spending? Are owners using tool purchase programs for their employees? Andy Bizub from Midwest Performance Car, Chicago, shares his perspective on tool programs in his shop. Andy also discusses his experience at Jocko Willink’s ‘Echelon Front’ Muster conference that he is sending his people to and why it is ‘next level’ training.

Watch the Episode on YouTube

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Listen to Andy’s previous episodes HERE.

Key Talking Points

Tool purchase/reimbursement/credit program is a retention tool for the shop
Interest-free “loans” to techs for tool purchases are effectively zero net cost
Having the tech buy their own tools through your program keeps them invested in themselves, their career, and in the shop
Payback through hour deductions has to comply with minimum wage laws.
EVERYONE in your organization can have the opportunity to lead in some way, to the great benefit of the whole organization- echelonfront.com,
Leadership can be taught and coached
Leadership involves subordinating your ego. It’s not about “my way or the highway”
Enthusiasm for the future- Teslas and EVs are an opportunity and not a threat
Get your employees in the mindset that they are able to lead in their areas of expertise

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Check out today’s partners:

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management getshopware.com

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. DelphiAftermarket.com

Second Location: Opportunity Knocked – Andy Bizub [AW119]

Carm Capriotto, AAP — Sat, 20 Aug 2022 05:15:00 +0000

Guest host and shop tour at Andy Bizub’s new second location in Northbook, IL.

Watch on YouTube

Andy Bizub, Midwest Performance Cars, Chicago and Northbrook, IL. Listen to Andy’s previous episodes HERE.

Key Talking Points

Looking ahead in the industry- raising labor rates is a must
Opening second location- opportunity came when a new owner of a 40,000 sq ft facility asked if Andy wanted to rent some space for a second location.
Make your shop a destination- organic social media posts, being involved in the community
Leadership training outside of the automotive industry with Jocko Willink

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Start Monday Positive and Celebrate Friday [RR 711]

Carm Capriotto, AAP — Tue, 18 Jan 2022 05:15:00 +0000

Key Talking Points

The top technician in the shop had a motorcycle accident- probably won’t be able to turn a wrench again due to injuries but his career won’t end in the industry.
UPDATE: Gofundme campaign has ended and raised $4,415 for Jimmy Gerontzos- he has returned to a full-time position with Andy’s business
Foreman position- increased productivity
Pricing correctly- if you’re not increasing your pricing you are in danger to stay in business.
Labor rate- set on what you need to charge to pay employees accordingly.
Margin- set margin target and hold it
Building your ultimate team- mission statement “price our services so we can make a profit and our people can work at a sustainable business”
Tesla needs the aftermarket to service vehicles- cars are aging out and need repairs and parts
Changing environment- you must have an enjoyable and compelling place to work for, start Monday positive, and celebrate Friday
Gravity- younger people raised in a zero gravity environment due to parents. Everyone received trophies. You must introduce gravity a little at a time.

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