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Town Hall Academy
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For The Record
Aftermarket Radio Network
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Tom Ham and Shop Tour with Eric Henley [AW 052]
RR 465: Tom Ham – Your Only Competitor is Yourself
RR 410: Tom Ham – Running Your Business Remotely
FTR 030: Tom Ham Part 2: What Owners Want From Their Technicians
FTR 029: Tom Ham Part 1: What Techs want from Shop Owners
RR 382: A Champion for Women in The Automotive Industry
RR 329: Tom Ham Part 2 – Automotive Management Network
RR 062: Tom Ham of Automotive Management Network
Tom’s Trends – Shop Open & Close Hours [CC 106]
Tom’s Trends – Technicians [CC 103]
Satellite Location and Shop Tour with Tom Grady [AW 088]
Creating Lifetime Customers – Brittany Schindler [RR 684]
Hitting Rock Bottom and Climbing out [RR 650]
Satellite Location with Tom Grady [RR 649]
Learn Customer Communication Styles: DISC with Emily Chung [RR 636]
CarmCast Supporting the International Institution of Automotive Technology – Episode 083
CarmCast 058: Technicians of Tomorrow Scholarship WEB-A-THON
RR 416: Preparing Your Shop For Tomorrows Technicians – How To Attract and Retain Your Team
THA 105: Catering to the Millennial Customer
RR 391: What Happens When a Technician Becomes a Customer for Automotive Repair.
RR 390: DATA – How Understanding Search Habits Will Help Grow New Customers
THA 096: Engaging Kids in the Automotive
RR 370: Darren Garlock Treating Company Culture and Customer Retention Alike!
RR 368: Shop Talk 4. Gaining New Customers Through Marketing Automation.
RR 364: ASCCA Automotive Degree Program. First of Its Kind to Channel Students to Independents.
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