RR 465: Tom Ham – Your Only Competitor is Yourself

Tom Ham, with the help of his wife Deb, is the creator and owner of Automotive Management Network a 12,000 plus member website dedicated to the exchange of vehicle service management information. Tom got his start in the auto service industry pumping gas in the late ’60s. Tom and his wife operate Auto Centric, an import specialty shop in Grand Rapids, MI. Tom and Deb have five children including two sons and a daughter who served in the Iraq War as U.S. Marines.  He writes extensively on industry topics.  Discover Tom’s previous episodes HERE.

Key Talking Points:

  • The only competition I  have is Myself
  • The only person you should try to be better than is the person you were yesterday
  • Looking to be better than yesterday both individually and with  team basis
  • Being better than “best practices”
  • What can you do that makes your business stand apart? Implementing new technology
  • Find out what your strengths are and build from there- release control and delegate to others what you do not excel at and focus on your strengths
  • Don’t look for ideas, listen for them
  • Everything you’ve ever done since you were born, there was a point in time you’ve never done it before – Try everything for the first time and develop it from there 
  • If you compete with others you become bitter. If you compete with yourself you become better
  • They wanna see you do good, but never better than them. Remember that.
  • You’ve always had the power, my dear, you just had to learn it for yourself. The Wizard of Oz
  • If you do what you’ve always done, you’ll get what you’ve always gotten. Quote attributed to many authors

Talk soon,





  • Thanks to Tom Ham for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!