Tom’s Trends – Shop Open & Close Hours [CC 106]

Tom’s Trends – Shop Open & Close Hours

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Shops are open fewer hours. 

  • 56% open at 8:00 am or later more than half
  • 14% open before 7:30         1 in 7
  • 74% close 5:30 or earlier    3 out of 4
  • 5% close 6:30 or later         1 in 20
  • 27% regular Saturday hours   1 in 4
  • 5% open any evening’s        1 in 20
  • Most employees prefer regular day hours 8 – 5
  • Shorter hours are used to attract new employees
  • There is additional cost and regulation that comes with overtime
  • Most of what goes on in a shop today are easier to manage 8 to 5
  • Resources are more difficult outside of 8-5
  • Many of the most successful and profitable shops are open 8 – 5

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Tom Ham, with the help of his wife Deb, is the creator and owner of Automotive Management Network a 12,000 plus member website dedicated to the exchange of vehicle service management information. Tom got his start in the auto service industry pumping gas in the late ’60s. Tom and his wife operate Auto Centric, an import specialty shop in Grand Rapids, MI. Tom and Deb have five children including two sons and a daughter who served in the Iraq War as U.S. Marines.  He writes extensively on industry topics.  Discover Tom’s previous episodes HERE.


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!