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Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]
09/02/2025
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Ring to Revenue: The Power of the First Hello [THA 448]
08/29/2025
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The Showtime Mindset: How Top Shops Keep the Spotlight on Service [RR 1054]
08/26/2025
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The Personal Touch in a Digital World: Why Outbound Calls Still Matter [THA 447]
08/22/2025
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From Would’ve, Could’ve, Should’ve, To Will, Can, Do: Auto Repair Business Done Right [RR 1053]
08/19/2025
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Uber, Loaners, and Shuttle Solutions for Automotive Clients [THA 446]
08/15/2025
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Muscle Memory for the Counter: Service Advisor Training with the Practice Bot [RR 1052]
08/12/2025
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People 101: Why Soft Skills Drive Hard Results [THA 445]
08/08/2025
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Assume Nothing: Our Duty to Educate and Understand the Next Generation [RR 1051]
08/05/2025
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The Investment in Youth: Why Camp D.R.I.V.E. is a Win [THA 444]
08/01/2025
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Retention Starts with Recognition: Why Pay Is Just the Beginning [RR 1050]
07/29/2025
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Brakes for Breasts: Breast Cancer Vaccine Update 2025 [THA 443]
07/25/2025
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The Power of Accountability: You Can’t Grow Alone! [RR 1049]
07/22/2025
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Transportation as a Lifeline: The Hidden Power of Your Shop [THA 442]
07/18/2025
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Your Solution To: Missing Credits, Expenses, and Parts Tracking [RR 1048]
07/15/2025
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Women In NAPA (WIN): Building a Supportive Community [THA 441]
07/11/2025
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Eating Electric: Fueling Your Body for Longevity [RR 1047]
07/08/2025
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Mastering Active Delivery: The Key to Lasting Customer Relationships [THA 440]
07/04/2025
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How to Grow Your Shop Without Losing Control [RR 1046]
07/01/2025
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Slow Down, Move Over: A Call for Roadside Safety [THA 439]
06/27/2025
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Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]
06/24/2025
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Check the Part: Warranty Fraud and Returns [THA 438]
06/20/2025
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It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]
06/17/2025
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The Power of Shared Knowledge: Celebrating 10 Years of Podcasting [THA 437]
06/13/2025
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Building Businesses and Believing in Better Days [RR 1043]
06/10/2025
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