Legal Archives - Remarkable Results Radio https://remarkableresults.biz/captivate-tag/legal/ Automotive Repair Business Success Stories Thu, 24 Apr 2025 15:49:03 +0000 en-US hourly 1 https://remarkableresults.biz/wp-content/uploads/2020/05/cropped-site_icon-32x32.jpg Legal Archives - Remarkable Results Radio https://remarkableresults.biz/captivate-tag/legal/ 32 32 Rising Car Theft and Licensing Challenges [RR 1003] https://remarkableresults.biz/remarkable-results-radio-podcast/e1003/ Fri, 01 Nov 2024 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e1003/

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Recorded at the 2024 ASTA Expo, Keith Perkins discusses critical issues in the automotive industry, including locksmith licensing, car theft, and the aftermarket scan tool validation program. Keith emphasizes the importance of continuous learning and the challenges of misinformation and fear of change within the industry. The conversation highlights the need for better communication between industry professionals and lawmakers, urging technicians to stay informed and proactive in adapting to evolving technologies and regulations.

Keith Perkins, L1 Automotive Training, Listen to Keith’s previous episode HERE.

Show Notes

  • Watch Full Video Episode
  • ASTA EXPO: https://astaexpo.com/
  • Commitment of Trainers (00:02:46)
  • Misinformation in the Industry (00:04:02)
  • Fear of Change in Technology (00:04:15)
  • Aftermarket Scan Tool Validation Program (00:05:52)
  • Car Theft Issues (00:10:49)
  • Legislation on Locksmith Licensing (00:11:59)
  • Challenges of Obtaining Locksmith License (00:12:44)
  • OEM vs. Aftermarket Tools (00:14:21)
  • Legislation Impacts (00:16:42)
  • Legislative Origins (00:20:28)
  • Concerns About Tool Bans (00:21:46)
  • Reaching Out to Legislators (00:22:56)
  • Board Member Responsibilities (00:24:21)
  • Key Manufacturing Insights (00:28:04)
  • Challenges in Locksmith Licensing (00:30:13)
  • Locksmith Licensing Discussion (00:31:18)
  • Training and Technician Retention (00:31:25)
  • Success Stories in Training (00:31:51)
  • Collaboration Over Competition (00:32:44)
  • Excuses for Not Attending Training (00:34:53)
  • Call for Accountability (00:35:14)
  • Impact of Training on Problem Solving (00:35:36)
  • Utilizing Class Notes (00:36:18)
  • Hands-On Experience Importance (00:37:01)

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network

Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com

Connect with the Podcast:

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

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The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/

Speak Up! Effective Communication with Craig O’Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/

 

 

 

 

 

 

 

 

 

 

 

]]> From Partnership Struggles to Solopreneur Success [RR 988] https://remarkableresults.biz/remarkable-results-radio-podcast/e988/ Tue, 10 Sep 2024 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/rr-989/

Thanks to our Partner, NAPA Auto Care

Nate Winston shares his inspiring journey of transitioning from a challenging 16-year business partnership to becoming a successful solopreneur. He discusses the challenges of misaligned goals and work ethics within the partnership, which led to emotional strain.  Nate also discusses his plans for the future and offers valuable advice for anyone considering a business partnership. Tune in to learn from Nate’s experiences and discover insights to help advance your own business in the automotive aftermarket industry.

Nate Winston, Winston’s Complete Car Care, Cuyahoga Falls, OH.

Show Notes

  • Watch Full Video Episode
  • Nate’s Transition to Solopreneurship (00:01:06) Nate shares his decision to leave a partnership after 16 years to start his own business.
  • Challenges in Partnership (00:02:26) Nate discusses the difficulties faced in his long-term partnership, including misalignment and emotional toll.
  • Courage to Move On (00:03:47) The importance of courage in making tough decisions, especially when family relies on you.
  • Positive Changes Post-Transition (00:05:07) Nate reflects on the significant improvement in his life and business since leaving his partnership.
  • Identifying Warning Signs in Partnerships (00:06:03) Nate outlines key warning signs indicating a partnership may be struggling or unhealthy.
  • Key Questions Before Partnering (00:07:47) Nate advises on essential questions to ask potential partners to ensure alignment of goals.
  • Importance of Formal Agreements (00:08:00) Nate emphasizes the necessity of having legal agreements in place to protect both partners.
  • Future Plans and Business Vision (00:13:08) Nate shares his plans for growth, including setting up a well-organized shop and hiring.
  • Building a Positive Work Culture (00:14:03) Nate discusses the importance of hiring carefully to create a good work environment.
  • Financial Planning for Growth (00:15:17) Nate talks about saving money to ensure financial stability while expanding his business.
  • Long-Term Vision for the Business (00:16:35) Nate outlines his goal of buying land and building a new repair shop in the future.
  • Coaching Support for Solopreneurs (00:17:22) Discussion on the benefits of coaching and seeking advice in the automotive industry.
  • Establishing Client Trust (00:18:15) The significance of building loyalty and trust with clients for business growth.
  • The Reality of the Solopreneur Journey (00:18:41) Nate discusses the challenges and long-term commitment required in the solopreneur path.
  • Continuous Learning and Adaptation (00:19:38) Nate shares his experiences with new technologies and the importance of ongoing education.
  • Future Check-ins and Growth (00:19:41) Carm expresses interest in quarterly updates on Nate’s business progress and growth.

Thanks to our Partner, NAPA Auto Care

Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care

Connect with the Podcast:

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]]> Are You Stealing From Yourself? [THA 351] https://remarkableresults.biz/remarkable-results-radio-podcast/a351/ Thu, 26 Oct 2023 05:00:00 +0000 https://remarkableresults.biz/captivate-podcast/a350/

“When you take cash from the business, you are strangling cash flow, and you end up in a situation where you can’t pay your bills.”

Murray Voth, Rick White, and Bill Haas discuss the consequences of not reporting income, the importance of understanding cash flow in business, the pitfalls of tax evasion, and using personal credit cards for business expenses. It’s not just about making money, but also about managing it effectively.

Murray Voth, RPM Training. Listen to Murray’s previous episodes HERE

Rick White, President and Lead Coach for 180BIZ, Listen to Rick’s previous episodes HERE.

Bill Haas, Haas Performance Consulting, Bill’s previous episodes HERE.

Show Notes:

  • Watch Full Video
  • Stealing from yourself and the consequences of not reporting income (00:01:29) Discussion on the potential consequences of not reporting income and the impact it can have on succession or eventual sale of a business.
  • The importance of cash flow and its impact on paying bills (00:03:01) Exploration of how taking cash out of a business can strangle cash flow and lead to difficulty in paying bills.
  • Being a role model in business and the value of ethical behavior (00:06:37) Discussion on the importance of being a role model in business, including paying for personal expenses and setting an example for employees.
  • Profit and Taxes (00:10:21) The misconception of avoiding taxes in business and the challenge of having positive cash flow but negative profit.
  • Personal Expenses on Business Credit Card (00:12:03) The consequences of using personal credit cards for business expenses and the tax implications of treating it as a shareholder distribution.
  • The concept of profit first (00:19:06) Mention of Mike Michalowicz’s book “Profit First” and the idea of paying oneself as a business owner.
  • The consequences of not reporting income (00:20:27) A story about a shop owner trying to sell their business while hiding income, and the potential legal consequences of normalizing income statements for the purpose of selling a business.
  • The consequences of not reporting income (00:24:36) Discussion on the importance of planning and preparing for taxes, and the potential legal and financial consequences of not reporting income.
  • The need for processes and accountability in end-of-day closing (00:27:17) Conversation about the necessity of implementing disciplined processes and accountability measures to ensure accurate end-of-day closing, including balancing cash, credit card payments, and accounts receivable.
  • Using budgets and comparing to previous years (00:33:56) Exploring the use of budget and previous year’s numbers in analyzing the profit and loss statement for better understanding of the business.
  • The impact of stealing from oneself on business valuation (00:37:42) The consequences of stealing from oneself on the valuation of the business when it comes to selling or succession planning.
  • The consequences of not reporting income (00:40:16) Discussion on the importance of running a business independently and the negative consequences of stealing cash and not reporting income.

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com

Connect with the Podcast

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 


]]> Scanner Danner: The Next Chapter [RR 892] https://remarkableresults.biz/remarkable-results-radio-podcast/e892/ Fri, 13 Oct 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e890/

A Journey of Collaboration, Family, and Philanthropy

Recorded Live at ASTE 2023, Kristin and Paul Danner discuss the next chapter of Scanner Danner: the birth of their nonprofit organization. Their mission? To help fulfill the needs of others by supporting the automotive community and beyond.  As they embark on this new chapter as soon to be empty nesters, they’re choosing a path of service and giving back. They also discuss the challenges within their marriage during the rise of ‘Scanner Danner’ and Paul’s perspective on elevating shop owners as an industry movement.

Paul Danner, ScannerDanner. Listen to Paul’s previous episodes HERE.

Show Notes

  • Watch Full Video
  • A trip to the machine shop (00:00:28) Discussion about driving to Colorado to drop off the power wagon engine for an overhaul and filming the process.
  • Starting a nonprofit organization (00:04:49) Paul and Kristin discussing their plans to start a nonprofit organization focused on giving and accepting donations.
  • The path of worldly success and business (00:08:29) Discussion about the two paths Paul sees in front of him: one focused on worldly success and business, and the other focused on doing good with their nonprofit alongside his wife.
  • Changing roles and bringing in other creators (00:09:23) Conversation about the changing roles within their marriage and the opportunity to bring in other creators and elevate their content through their nonprofit.
  • Supporting the automotive community and beyond (00:11:44) Discussion about their nonprofit’s mission to support the automotive community and beyond, and their belief that they’ve been given resources to be given away to those in need.
  • Investing in the Future (00:18:13) Exploration of the idea of offering scholarships to technicians based on their commitment and dedication to their craft.
  • The evolution of Scanner Danner’s YouTube channel (00:27:10) The story of how Paul’s YouTube channel started as a way to improve Paul’s teaching and grew into something bigger, with people from all over the world accessing their content.
  • The socks story (00:30:14) Want to know more about Paul’s socks? Don’t miss this segment!

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

]]> Employee Fraud: Tips to Prevent Fraud and Profit Leaks [RR 890] https://remarkableresults.biz/remarkable-results-radio-podcast/e890/ Fri, 06 Oct 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e888/

Vic Tarasik is eager to share his insights and personal experiences with fraud, a subject that’s not always pleasant but is crucial to address. As Ronald Reagan famously said, “Trust but verify.” Trust is vital in business relationships, but so is verification. Vic highlights the need for proper documentation, procedures, systems in place to prevent fraud, cash management and the potential for fraud in parts purchases. He advises shop owners not to assume they are immune to fraud.

Vic Tarasik, CEO of Shop Owner Coach. Vic’s previous episodes HERE.

Show Notes

  • Watch Full Video
  • The importance of trust and verification (00:01:49) Discussion on the importance of trust but verify in business relationships and the need for systems to keep people accountable.
  • Personal experience with fraud in shop ownership (00:02:47) Vic shares his personal experience with fraud in his first four years of shop ownership and the consequences of not having verification systems in place.
  • Managing cash and verifying deposits (00:06:14) The importance of managing cash, verifying bank deposits, and the responsibility of shop owners to ensure every dime and penny is accounted for.
  • Fraud by an employee (00:09:34) Vic reveals how one of his employees committed fraud by zeroing out an invoice and pocketing the money, highlighting the need for trust and verification in business.
  • Importance of consequences (00:16:34) Carm and Vic discuss the importance of having serious consequences, such as jail time or termination, for employees who commit fraud or theft in a company.
  • The importance of trust and verification (00:17:46) Discussion on the need for employees to sign documents and the importance of trust and verification in business.
  • The need for a restitution or fraud clause (00:18:31) Importance of having a restitution or fraud clause in the hiring package and the need to act on it if fraud occurs.
  • The importance of purchase orders (00:26:36) The value of implementing a system that requires purchase orders for all sales transactions to ensure accountability.
  • Returning unopened rolls of stamps (00:28:01) The story of a young employee who stole unopened rolls of stamps from the shop and how the lack of systems and accountability contributed to the situation.
  • The importance of controlling losses (00:34:55) Discussion on how shop owners can control losses and the impact of not doing so.
  • Taking action to prevent fraud (00:36:20) Encouragement to take proactive measures to prevent fraud and the importance of discussing the topic openly.

Thanks to our Partners, AAPEX and NAPA TRACS

Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 – Nov 2, 2023, AAPEX – Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 

]]> Counterfeit Parts [THA 336] https://remarkableresults.biz/remarkable-results-radio-podcast/a336/ Thu, 13 Jul 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/counterfeit-parts-tha-336/

Get ready for an eye-opening episode as we dive deep into the world of counterfeit parts in the automotive industry. Tanner Brandt, a mobile diagnostician and trainer; Bob Stewart, the global brand protection manager for General Motors; and Stephen Kontos, a patent attorney counsel specializing in automotive engineering and software, discuss the implications of counterfeit parts for technicians, shop owners, and large companies. What is the difference between aftermarket parts and counterfeit parts? What are the legal and security risks from obtaining software from gray market or black market websites? It’s clear that this is a complex issue that requires ongoing attention and discussion. Stay tuned for a potential part two of this episode where we’ll continue to explore this topic.

Tanner Brandt, Autodiag Clinic. Tanner’s previous episodes HERE.

Bob Stewart, Global Brand Protection Manager for General Motors.

Stephen Kontos, Patent Attorney/Counsel specializing in automotive engineering and software at Harrity & Harrity LLP.

Show Notes:

  • Watch Video Episode 
  • The Problem of Counterfeit Parts (00:02:35) Discussion on the issues and problems caused by counterfeit parts in the automotive industry.
  • Identifying Counterfeit Parts (00:04:00) The difficulty in distinguishing between counterfeit and genuine parts, and the challenges faced by technicians.
  • Gray Market Goods and Trademark Infringement (00:06:46) Explanation of gray market goods and how they relate to trademark infringement in the automotive industry.
  • The OEM and Parts Suppliers (00:08:17) Discussion about the relationship between OEMs and suppliers, including licensing and selling to other brands.
  • Legal Implications for Selling Counterfeit Goods (00:10:37) The legal liability for sellers of counterfeit goods, including patent infringement and strict liability tort.
  • Illegitimate Software and Security Risks (00:17:11) Discussion on the availability and risks of purchasing illegitimate or cracked software, including the embedding of malware and compromising of credentials.
  • Security Risks and Stolen Cars (00:20:01) Exploration of the security risks associated with stolen software, including the potential for theft of customer data and vehicles.
  • Security Issues in Automotive Technology (00:23:34) Highlighting the security challenges posed by the increasing use of technology in vehicles, including fraudulent data injection and the control of autonomous vehicles.
  • Verification of Technicians (00:24:54) Discussion on the trend of verifying technicians performing repairs and the issues with technicians being targets for their tools.
  • Remote Programming and Software Legitimacy (00:25:26) Exploration of the potential risks and problems associated with remote programming, including the use of illegitimate software and incorrect programming of vehicles.
  • Liability and Legal Risks (00:27:41) Discussion on the liability of individuals and companies involved in remote programming events, including the potential legal risks and the role of warranties in such cases.
  • Importance of using appropriate tools for software configuration (00:33:47) Story of a vehicle engineer losing control of the steering wheel due to incorrect software configuration, emphasizing the importance of using the right tools.
  • Safety concerns with remote programming in collision centers (00:35:35) Highlighting the potential safety risks and legal liabilities associated with remote programming in collision centers.
  • Trademark Law and Branding (00:42:51) Exploration of trademark law and its implications for using brand names, logos, and slogans in automotive businesses.
  • Risks of Associating with Companies (00:45:21) Explanation of the potential risks and legal issues that arise when associating oneself with a particular automotive company without proper authorization.

Thanks to our Partners Shop-Ware and Delphi Technologies

Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/

Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com

Connect with the Podcast

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

 

 

 


]]> Right To Repair NHTSA Update [RR 861] https://remarkableresults.biz/remarkable-results-radio-podcast/e861/ Tue, 27 Jun 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e859/

Lisa Foshee, Senior Vice President of Government Affairs and General Counsel for the Auto Care Association, discusses the recent letter from the National Highway Traffic Safety Administration (NHTSA) instructing auto manufacturers not to comply with the data access law in Massachusetts. This letter has caused concern for those advocating for the right to repair legislation, as it could hinder progress.

But why is the right to repair legislation so important? It allows car owners to have access to the same diagnostic and repair information that dealerships have. This means that car owners can choose where to get their car repaired, and not be forced to go to a dealership for repairs.

Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association. Lisa’s previous episodes HERE

Show Notes

  • Watch Full Video Episode
  • Advocacy, Action, and the Future of Right to Repair [RR 857]
  • repairact.com.
  • autocareadvocacy.org
  • Update on NHTSA Letter (00:01:23) Lisa Foshee discusses the recent letter from NHTSA instructing auto manufacturers not to comply with the data access law in Massachusetts, and the response from Senators Warren and Markey.
  • Right to Repair Legislation (00:05:10) The importance of right to repair legislation, including the recently introduced Right to Equitable and Professional Auto Industry Repair (REPAIR) Act, and the need for the National Highway Traffic Safety Administration to develop cybersecurity standards and guidelines.
  • National Rule or Law on Autonomy (00:08:51) The need for a national rule or law on autonomy, and the role of NHTSA in implementing it.
  • The Letter from NHTSA (00:11:13) Lisa Foshee and the host discuss the recent letter from the National Highway Traffic Safety Administration (NHTSA) instructing auto manufacturers not to comply with the data access law in Massachusetts.
  • Importance of Right to Repair Legislation (00:12:12) The importance of right to repair legislation and urge listeners to sign the petition for the Repair Act.

Thanks to our Partner, NAPA AUTO CARE

Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

]]> Advocacy, Action, and the Future of Right to Repair [RR 857] https://remarkableresults.biz/remarkable-results-radio-podcast/e857/ Tue, 13 Jun 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e855/

Join Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association, and Paul McCarthy, President and CEO of MEMA Aftermarket Suppliers Group, as they discuss the recent update to the law and the challenges that may arise in enforcing it. The recent decision by a federal judge in Massachusetts to allow the law to go into effect is a big step forward for the automotive industry, but there are still some challenges that need to be addressed. They discuss the limitations of the Memorandum of Understanding (MOU) model for data sharing between Original Equipment Manufacturers (OEMs) and independent repair shops and urge listeners to sign the petition at repairact.com and support the Federal Repair Act, also known as HR 906. Lisa and Paul describe the bill as a reasonable and critical solution to ensure vehicle repairability, safety, and cybersecurity. They stress the need for unified and passionate support from the industry to push Congress to take affirmative action and pass the bill.

Paul McCarthy, President and CEO of MEMA Aftermarket Suppliers Group. Find Paul’s other episodes HERE.

Lisa Foshee, Senior Vice President of Government Affairs and General Counsel of the Auto Care Association

Show Notes

  • Update on Right to Repair legislation (00:01:50)
  • Enforcement of the law (00:03:15) The judge denied the request for an injunction, and the law is now in effect and can be enforced. However, the attorney general’s office has no immediate plans to enforce the law, which may require private lawsuits by consumers or owners of vehicles to go out and enforce the law.
  • Challenges in complying with the law (00:04:40) The OE’s view is that the law is impossible to implement, and therefore they can’t comply with it. The aftermarket has a different view and demonstrated to the judge in the trial that there were multiple ways to accomplish what the law requires.
  • Supporting Right to Repair (00:06:12) Encouragement to support Right to Repair legislation by completing a form on autocareadvocacy.org
  • Importance of Right to Repair (00:07:35) Discussion of the importance of Right to Repair legislation for free market competition and consumer choice, and the need for people to let their congressperson know that it matters to them.
  • Maine Right to Repair Initiative (00:11:36)
  • Democracy Win in Massachusetts (00:12:51) Paul McCarthy discusses the recent decision in Massachusetts as a win for democracy, as consumers voted overwhelmingly for the Right to Repair law.
  • Monetization of data (00:17:10) The OES’s desire to make money off of data and the fear of losing revenue streams.
  • The Reasonable Bill (00:20:20) The Repair Act is a reasonable bill that seeks to ensure safety and cybersecurity in vehicle repairability. It is something the whole industry should support.
  • Action Timebound (00:22:05) It is critical to show unified and passionate support for the Federal Repair Act by signing the petition on repairact.com. The goal is to have a public hearing by the end of summer or early fall.

Thanks to our Partner, NAPA AUTO CARE

Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

Connect with the Podcast:

-Join our Insider List: https://remarkableresults.biz/insider

-All books mentioned on our podcasts: https://remarkableresults.biz/books

-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

-Buy Me a Coffee: https://www.buymeacoffee.com/carm

-The Aftermarket Radio Network: https://aftermarketradionetwork.com

-Special episode collections: https://remarkableresults.biz/collections

]]> Profit Does Not Equal Cash in the Bank – Hunt Demarest [RR 817] https://remarkableresults.biz/remarkable-results-radio-podcast/e817/ Tue, 24 Jan 2023 05:15:00 +0000 https://remarkableresults.biz/captivate-podcast/e815

Recorded Live at the Transformers Summit with Aftermarket Radio Network host, Hunt Demarest, CPA at Paar Melis and Associates and host of the Business by the Numbers Podcast. Hunt’s firm specializes in automotive repair clients and he gives us an inside scoop on common new client questions and concerns as well as some behind the scenes about his podcast!

Hunt Demarest, CPA, Paar Melis and Associates, Business by the Numbers Podcast

Show Notes

  • Finance and accounting with new clients- “I want to know more about my finances, but I don’t understand them.”
  • Clients have to see the value in their numbers themselves
  • How do you want to make more money if you don’t even know how much money you’re making right now?
  • You need to set up your financials in a way that makes sense to you.
  • Profit is used to pay down debt. Profit is used for your distributions. Profit is used for you to buy inventory and equipment.
  • Paar Melis gives you a report card at the end of the month. Focus on the red items and that’s going to tell you everything that you need to know.
  • Numbers don’t lie, but they can be misleading
  • Instead of charging credit card fees, instead, raise your labor rate, and raise your parts margin 3%. Now you’re making that credit card fee on every person

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Important Books

Check out today’s partner:

Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

]]> Right to Repair Update – Hanvey & Lowe [RR 660] https://remarkableresults.biz/remarkable-results-radio-podcast/e660/ Fri, 23 Jul 2021 05:15:00 +0000 https://remarkableresults.biz/?post_type=captivate_podcast&p=36399

Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner.

Bill leads the strategic direction of The Auto Care Association’s 3,000 members and 150,000 companies representing automotive manufacturers, distributors, and service providers. Find Bill’s other episodes HERE.

Aaron Lowe, Senior Vice President, Regulatory and Government Affairs. Find Aaron’s other episodes HERE.

Key Talking Points

  • Right to Repair – Consumers Rights – Getting huge attention from Federal Government
    • An important message to the industry
  • The entire industry must be engaged in this opportunity and message as it relates to the Right to Repair
  • Looking for Federal Legislation same as Massachusetts Access to Data
    • Massesusets victory passed 75%-25%
    • OE’s spent $25M to fight the vote and they filed a legal action in Federal Court
      • A conclusion may be coming in the next few weeks
    • Aaron testified on our behalf
  • Steve Wozniak, co-founder of Apple had a positive comment on the Right to Repair Executive Order
  • Farmers have the same issue because John Deere is the only one who can fix their tractors
  • 70% of the repairs of out of warranty vehicles are serviced by the auto care industry
  • Industry call to action:
    • Get your federal legislators to visit your business
    • Ask Aaron Lowe to support this effort for a local visit. Email him at aaron.lowe@autocare.org
    • We need to develop relationships with our legislators
    • Invite them, via the connection to Aaron Lowe above, to your facility. Aaron’s team will help you get in touch with their representatives
    • Show off your shop and explain why the right to repair is critically important to sustain our $400B industry.
    • Introduce your legislator to your people show off your business
    • Sign the petition at RepairAct.com HERE
  • Link mentioned for AAPEX Award Nominations HERE.
  • Thanks to Bill Hanvey and Aaron Lowe for their contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. Mobile Listening APP’s HERE
  • Find every podcast episode HERE.
  • Every episode is segmented by Series HERE.
  • Key Word Search HERE.

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  The Virtual AAPEX Experience 2020 is in the record books. Virtual AAPEX lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on the homecoming in Las Vegas in 2021. Mark your calendar now … November 2-4, 2021, AAPEX // Now more than ever.

This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

]]> RR 456: Jennifer Grady ESQ – Harassment Training Required by Law https://remarkableresults.biz/remarkable-results-radio-podcast/e456/ Fri, 09 Aug 2019 09:23:07 +0000 https://remarkableresults.biz/?p=26434

Jennifer A. Grady, Esq. is an attorney, corporate trainer, and international speaker. Ms. Grady founded the law firm of The Grady Firm, P.C. in 2012 with a passion for helping business owners, entrepreneurs, and their families achieve the American Dream of freedom, opportunity, self-sufficiency, and success.  The Grady Firm has offices in Beverly Hills, Irvine, and San Diego, California, and serves clients remotely from across the globe. The firm’s attorneys are licensed to practice immigration law in all 50 US states.

As an employment lawyer, Ms. Grady teaches employers how to become compliant with California employment law, defends corporate clients against wage and hour claims, and assists employers with hiring, disciplining, and terminating employees.  She also provides on-site, classroom-style leadership and sexual harassment training in English and Spanish. She is a partner attorney to the California Employers Association (CEA), and resource partner to the California Landscape Contractors Association (CLCA). She has provided training at universities, businesses, and conferences around the world.

Key Talking Points:

  • Sexual harassment
    • Any unwelcome sexual advance verbal or physical in the workplace- employees and any person stepping foot in the vicinity of the business
    • Companies with 5 or more employees in California are required to provide anti-harassment training in 2019.  Find out the requirements in your state here.
      • Sign-in sheets, and anti-harassment policy to sign to keep on file
    • 1 in 3 women have reported harassment in the workplace
    • Survey of 900 women polled- 65% reported unwanted sexual advances, 65% were assigned lower-level tasks based on gender, 25% felt unsafe
    • 50% of customers might be women- women don’t want to be subjected to inappropriate behavior
    • If a customer feels harassed- ask to speak to the owner of the business or file a complaint with a local agency in the state
    • Most people don’t report because of being afraid of retaliation
    • Protect your business with EPLI Insurance to defend against- employee discrimination/harassment lawsuits and labor claims
  •  Dating in the workplace
    • Poll- 50% know a coworker who had an affair at work
    • 20% had an affair at work themselves
    • It is prohibited to have a relationship with superior and subordinate
    • Among peers, it is discouraged

http://www.gradyfirm.com

Information from The Grady Firm Website

Resources:

  • Thanks to Jennifer Grady for her contribution to the aftermarket’s premier podcast.
  • Grady Firm Website HERE.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

 

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners, technicians, warehouse distributors (WDs) and auto parts retailers, as well as networking opportunities to grow your business. AAPEX 2019 will take place Tuesday, Nov. 5 through Thursday, Nov. 7, at the Sands Expo in Las Vegas. Therefore, more than 48,000 targeted buyers are expected to attend, and approximately 162,000 automotive aftermarket professionals. They will be from 135 countries which are projected to be in Las Vegas during AAPEX 2019. For information, visit aapexshow.com

]]> RR 254: Rod Stephens from The Stephens Law Firm https://remarkableresults.biz/remarkable-results-radio-podcast/e254/ Fri, 01 Sep 2017 10:00:51 +0000 https://remarkableresults.biz/?p=9447

The Stephens Law Firm

Rod Stephens, Attorney and Counselor at Law from The Stephens Law Firm counsels and represents employers in all aspects of the employment relationship. While a large part of his work is in the litigated context, he prefers to work with his clients to develop procedures and protocols to avoid litigation and maximize their human capital.

Rod takes a team approach in his interface with management. His firm provides training, seminars, prepares policy and procedure handbooks, updates on recent cases and, of course, sound counsel.

Rod is the principal author of his Blog Inzozi.com (In-zoh-zi) [see link below]. His Blog provides valuable information for employers and employees and as with everything Rod does, he tempers it with a strong dose of common sense.

Although Rod’s office is located in Puyallup, WA,  he represents clients in legal matters throughout the State of Washington. He is a frequent lecturer at continuing education classes in employment law directed toward assisting lawyers, management and human resource professionals.

The prestigious legal directory Martindale Hubbell has ranked Rod as AV Preeminent and his firm has been listed in the Bar Register of Preeminent Law Firms. Rod has also been selected as a SuperLawyer by Washington Law and Politics magazine on numerous occasions.

In addition to his law practice, Rod is also extremely active in the Sumner-Puyallup business community. He recently completed seven years of service with the Puyallup Sumner Chamber of Commerce

Talking Points:

  • Do you want to be a shop owner or be a defendant?
  • Never borrow a hand book unless you are going to make changes. There is no one size fits all in handbooks.
  • You must understand the Law before you give your handbook to your people.
  • Job descriptions protect you from potential claims.
  • Consider accommodations in a comp or disability case. Research the need.
  • Leave Laws. Currently, 7 States that have them. Some cities have their own.
    • They are a new phenomenon
    • Trending nationally is a paid time off (PTO). A team member can take time for any reason.
  • State and Federal law apply. You need to be compliant with federal and obligations to your state and even with your city.
  • He is working on employment contracts and handbooks now.
  • If you get a notice you take the complaint to an HR specialist or a lawyer. The EEOC is backed up over a year to process.
    • Federal funding is one reason.
    • Find training for employer obligations online
    • eeoc.gov
  • It is easy to find information at the Department of Labor
    •  dol.gov
    • Wage and leave issues.
  • Wage and hour is one of the hottest areas in employment law right now.
    • Salary vs Hourly classification tests.
    • Service writers.
    • When it is a close call pay hourly.
  • Get Employment Practices Liability Insurance Policy.
  • Terminations are a serious issue.
    • Many employers feel they can work with an employee so they don’t have to terminate.
      • You can only do so much with people.
    • Never say anything that could come back at you.
    • Do you know all the facts on the issue?
      • Have you looked at the personal file to see the write ups?
      • Have you heard the employee’s story? Where are they coming from?
      • Facts vs rumors.
    • It is good to get insights from an HR professional on a termination.
  • Ninety-day probation period.
    • If in your handbook, think about what the employee thinks when he/she reads that.
      • They may think that if I keep my nose clean for 90 days the only reason I would be terminated is for cause.
    • Cell phones are becoming a big issue today…
      • The potential risk of injury because of attention span.
      • The potential risk to photo customer lists or financial information that is proprietary to your business.
      • Personal phones should not contain any business proprietary information

Rod’s Inzozi Blog

Stephans Website

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This episode is brought to you by Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com

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