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Massachusetts Right to Repair Law: Vehicle Data Access [RR 574]

Bill Hanvey, President and CEO of the Auto Care Association. Bill is engaging the automotive aftermarket to get involved in letting your legislators know the issue about data. Your help is needed to help in amending the right to repair legislation. Learn everything you can about this fight to amend the right to repair legislation. Ownership of Vehicle Telematic Data Must Flow to the Vehicle Owner.

Do you know that a car collects data as you drive? By 2022, 87% of new vehicles will be transmitting telematic data wirelessly. But who owns the data? The car manufacturer does. Without access to data, the independent service professional will not be able to get specific diagnostic data from the vehicle.

Bill leads the strategic direction of The Auto Care Association’s 3,000 members and 150,000 companies representing automotive manufacturers, distributors, and service providers. Find Bill’s other episodes HERE.

Aaron Lowe, Senior Vice President, Regulatory and Government Affairs.

Key Talking Points:

  • Massachusetts Question 1 –  “Right to Repair  Law” Vehicle Data Access Requirement Initiative (2020)
  • Find detailed data on the position from both sides and the support for and against: https://bit.ly/3iUdRFx
  • OEMs have invested $25 Million against this
  • The aftermarket does 70% of the repairs
  • The stakes are high and federal is following this
  • Who has the data will  determine who will repair cars in the future
  • Ad campaign from the OEMs are telling the consumer that they will be stalked
    • They are playing on fear
    • They do have a foundation to stand on for why they should not allow access to mechanical data except for monopolization
  • In Europe, the OEMs are pushing a concept where they maintain all of the data in their cloud, forcing shops to pay for it.
  • Aaron Lowe “If the manufactures determine the terms of the data, the independent part of the industry is dead”.
  • This is a anti consumer initiative that would take choice away
  • If they totally control the data, the OEMs could not only determine who repairs the cars, but who sells them as well.
  • Bill Hanvey: “It is ironic that the OEMs are criticizing the aftermarket for an accusation that is not true about accessing personal data, yet their business model is built upon selling that personal data”.
  • Aaron Lowe is working with other industry groups and associations to work on federal legislation
  • The opposition is spending a lot of money because they have a bad message
  • In 2012 we won the Right To Repair by a 84%-16% margin. It won’t be that wide this time
  • The message is simple: concentrating on consumer choice. It resonates with consumers and the voters in Massachusetts
  • Any shop in Massachusetts please pass on the need to vote yes. Get the marketing materials to your customers. Go to massrighttorepair.org or email aaron.lowe@autocare.org 
  • Big supporters of this initiative are:
    • CARE: Coalition of Automotive Repair Equality
    • All the major retailers and distributors
    • AWDA
  • This is not the time to sit on the sidelines. Everyone’s help is needed
  • Vehicle data ownership
    • Most people don’t know their car is transmitting data- have no control of data
    • People who are made aware want to have control of data and be activist
    • Telematic data- transmitted wirelessly, by the year 2022 87% of new vehicles will be transmitting wirelessly
    • Right to Repair- passed in 2013, made a nationwide program. Same access as the dealership. Telematic data left out. Have legislation to amend the Right to Repair Act to include telematics data. Pursuing ballot question for voters to vote if legislation doesn’t go through.
  • Get involved
    • Let your legislators know the issue of data
    • Create a relationship with your congressperson- have them visit your business to hear your story
    • Autocare.org – government affairs section, telematics petition
    • Yourcaryourdata.org – download information to educate employees and customers
    • Educational campaign- activate industry
  • Tariffs-tax on the American consumer
    • Will affect consumer
  • Consolidation of industry
    • Suppliers and distribution- service provider next
    • Opportunity  for buyer and seller of businesses  

Resources:

  • Thanks to Bill Hanvey and Aaron Lowe for their contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
  • Find every podcast episode HERE.
  • Every episode segmented by Series HERE.
  • Key Word Search HERE.

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

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