FTR 050: What the Aftermarket Can Learn from Professional Wrestling – Matt Fanslow

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN.  His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996.

Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo.

Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products.

Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Hear Matt in previous episodes HERE.

 

Key Talking Points:

  • Look outside the industry to learn how to successfully promote the industry
  • Matt takes a big leap and ties a concept of promoting professional wrestling to the aftermarket
    • The main champion would make other champions look bad
    • It made more sense to build the other guy up to help all players and build their performance group and have the fans appreciate all wrestlers
  • We have a choice not to run a competitor shop into the ground. Help build them up
    • You may have more training, one piece of equipment that succeeded in repairing the shop.
    • You may be a better shop but there is no reason to put another shop (player) down.
    • You win, the customer wins but do not trash your opponent.

 


 

  • A special thanks to Matt Fanslow for sharing his passion – For The Record.
  • Books mentioned in the content library HERE
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.
  • Email Carm HERE.

 

 

 

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This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software.

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About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast; the only one of its type in the automotive aftermarket. Carm calls on his 35 years’ experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ path to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.