Independents Meet Monthly: Bonus- Meet Tom’s Intern [AW 093]

Guest host and shop tour with Tom Sciortino, Total Automotive, Buffalo, NY discusses a once a month meeting with local independent automotive shops and vendors. Bonus: meet his intern Jaye Mack from the Big Picture Program.  Listen to Tom’s other episodes HERE

Watch Episode on YouTube

Key Talking Points

  • Independent Automotive Professional Service Group- grew from 5 to 15 shops collaborating together in the morning once a month with vendors and local board of educators
  • Looking towards more localized training together 
  • Independent shop owners aren’t each others competition 
  • Mural window space- worked with local vendor, used a blend of symbols and words
  • Involved with “Big Picture Program”- has intern 2 days a week, 9am-1pm
  • Visit the Big Picture Program HERE

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Check out today’s partner:

Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at


About the author, Carm Capriotto, AAP

Carm is the founder and host of the Remarkable Results Radio Podcast and the pioneer of automotive aftermarket podcasts. Carm calls on his years of experience in the aftermarket to bring engaging stories from his guests.

Listen to raw, unfiltered, honest, and sincere stories that include insights, trends, best practices, and expertise. Each interview brings an opportunity to learn one new thing through the stories of personal achievement. Many podcast guests tell their story of transformation from working in their business to working on it.

As host of over 1,000 episodes, Carm uses his enthusiasm and passion for the aftermarket especially the service sector to take his listeners on a journey showcasing successful service professionals’ paths to Remarkable Results. He also enjoys interviews with aftermarket industry thought leaders who bring their industry perspectives to his listener.

Follow the podcast on your favorite podcast listening app and always listen to learn just one thing!